The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]

Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]

Power analysis is often an important first step in research. It is used to estimate the minimum sample size needed […]

The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]

When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]

Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]

Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]

If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]

As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]

Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]

Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]

Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]

Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

On Monday, January 11, 2021, OIT services resumed in the Commons at Hodges Library. To provide support in a safe and […]

Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]

In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]

We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]

It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]

The OIT HelpDesk will be closed for the upcoming holidays. While the university is closed, we will continue to monitor the […]

LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]

Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]

All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]

With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

On Wednesday, November 25, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve the […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]

Do you want to create a training session but are not sure how to do it in the age of […]

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

Six minutes and 40 seconds is all it takes to learn about the exciting research happening on campus. Join the Office […]

On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]

On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]

In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]

Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

If you picked up a new phone, you will need to restore your Duo account to the new phone before […]

New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]

As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]

This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]

LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]

Every week from now until December 3, OIT’s High Performance & Scientific Computing group will be holding Zoom office hours for ISAAC, […]

On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]

Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]

If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]

Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]

The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]

As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]

UT has contracts with many software providers to give faculty, staff, and students access to these programs for school and […]

The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]

Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]

OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]

We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter between now and August 31, 2020, to prevent an interruption […]

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]

In partnership with the VolCard office, the official Tennessee mobile app now allows you to add your VolCard to your […]

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

OIT Research Computing Support (RCS) establishes and renews license agreements for qualitative, quantitative, and geographic information system software packages. While […]

We know you are anxious to get started with your Fall course development in Canvas. We’ve created the course shells […]

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]

Adobe has made Creative Cloud available to UT students from their home computers through July 6, 2020.  If your class […]

Asynchronous, Refresher Workshop Beginning a new semester while teaching remotely has challenges. In an effort to support faculty who will […]

Over the summer, OIT is upgrading more than 60 classrooms to be ready when students and faculty return in the fall. These rooms will be […]

LinkedIn Learning has announced that as of July 1, 2020, they will no longer be supporting connections from Internet Explorer […]

We are all doing more and more online now, and the need for digital signatures is growing. Adobe Acrobat offers […]

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]

How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]

OIT provides a variety of services and support to keep you connected you with colleagues and students remotely so that […]

Don’t lull yourself into a false sense of security while working from home. Test your security savvy by seeing how […]

Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]

Using Zoom for Class Meetings or to Pre-Record Lectures OIT has developed an online tutorial to quickly get you up to speed […]

IT Weekly Special Edition March 22, 2020 On behalf of Vice Provost Academic Affairs, RJ Hinde, and Associate Vice Chancellor and Chief Information Officer, […]

In an effort to best support our faculty, OIT is offering extended virtual support hours via Zoom for Canvas, Zoom, […]

In response to university recommendations regarding the Coronavirus, Research Computing Support will transition its quantitative, qualitative, and ArcGIS consulting services to […]

On January 30, 2020, UTK staff, faculty, and student employees were notified by email that they must reset their NetID […]

The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]

In March, OIT is offering two scheduled topics to help you create accessible instructional materials: Creating Accessible Course Documents (PC […]

Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]

Tuesday, February 25 from 2 pm to 4 pm Learn how to find Open Educational Resources (OER) and turn them […]

OIT is happy to announce that the Akindi contract has been extended through May 2021. Akindi is the web-based assessment […]

Did you know that UT students have access to premium antivirus software at no additional cost? You can obtain one […]

We have had to make a change to our Unicheck (Canvas Plagiarism Checker) plug-in tool. When you create an assignment […]

The Office of Information Technology (OIT) has plans to keep the Qualtrics license through September 30, 2021. Qualtrics accounts for […]

The Office of Information Technology was notified in mid-January about an information security threat on a commercially purchased system. OIT […]

2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]

When: Wednesday, January 22 at 2 to 2:30 p.m.  Where: Via Zoom. Register and get the link at the OIT workshop […]

As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]

When: Tuesday, January 28 and Wednesday, January 29 from 10 a.m. to 3 p.m.  Where: Center for Career Development, 2nd Floor Student […]

The beginning of a new semester is an exciting time for the Volunteer community! We’ve compiled a Canvas Semester Start Checklist PDF that […]

Will you be teaching in a new classroom in spring? Plan to stop by one of the Clicker and Classroom […]

On February 15, 2020, all history from Lynda.com accounts that have not been activated as LinkedIn Learning accounts will be deleted […]

If you find yourself needing technology help during Finals, OIT is here to help!  OIT HelpDesk   Call us 24/7 for assistance […]

If you are using your Volmail account for your email or forwarding to another account, you must create a new […]

Technology issues can strike at the least convenient times. If you’re up working on a project and run into problems, try these solutions:  Help […]

To improve the privacy and safety of the University community, OIT has changed the Google Calendar default view to display […]

2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]

OIT is excited to announce a new security training program for students, emeritus faculty, retirees, and sponsored accounts! This training is […]

Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]

To simplify the login process, LinkedIn Learning is changing how you log in from the LinkedIn Learning website.  LinkedIn Learning […]

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]