Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]
OIT is moving to a new Wi-Fi standard to provide a better experience when connecting to eduroam, the secure Wi-Fi […]
The most common problem when using clickers in class is that students are registered and responding but do not see […]
Live Transcript In all Zoom Meetings On Monday, September 26, OIT will enable live transcription for all meeting hosts, including […]
In statistics, latent variable models relate an unobservable variable or construct to a set of directly measured indicator variables. Through […]
Last week, K@TE sent eligible employees an email listing their required courses for the Clery Act, Code of Conduct, FERPA, […]
Esri has announced that ArcMap version 10.8.2 is the final update for the ArcMap software package. We recommend that ArcMap […]
Our OIT Faculty Fellow, Dr. Bob DuBois, has arranged a three-part series of UDL workshops for the Fall semester. These […]
Starting this semester, we will be reducing the availability of our online Canvas-Zoom Help Room for the 2022-2023 academic year. […]
Learn new skills and software packages with the help of OIT Training. Our hands-on, live Zoom workshops, self-paced online training, […]
Inform your students (multiple times if possible) that you will be recording your class for their later review. Add a […]
Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]
OIT offers web hosting for students, staff, and faculty. Whether you need to set up a site for your department, […]
On October 5 and 6, 2022, OIT will be switching to a new Network Registration system (NetReg). This change will […]
Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]
OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. […]
How many times have you been stuck Googling a technology solution late at night or when you are alone? Do […]
UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]
The OIT HelpDesk will be closed on Monday, September 5 for Labor Day. While the university is closed, OIT will continue […]
OIT High Performance & Scientific Computing will host a workshop series this September. These sessions aim to train new users […]
In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]
The OIT Client Service Portal (powered by TeamDynamix) is where UT Knoxville faculty, staff, and students submit requests for help […]
Over the summer, PointSolutions made several major changes that you need to know. Update Your Software The TurningPoint app is now […]
Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]
With the new school year underway, we want to remind you of a few simple security settings and practices you […]
“Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]
The Office of Information Technology recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]
OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]
Over the summer, several students have fallen victim to phishing scams. Collectively, they have lost thousands of dollars from some […]
The University’s contract with Malwarebytes expires this month. Effective August 17, 2022, the Office of Information Technology recommends using Microsoft […]
After running the UTK Canvas Course Template through the new UDOIT accessibility checker, we discovered and fixed several accessibility issues […]
MATLAB requires re-activation on a personal PC after July 31, 2022. MATLAB activation no longer requires using an activation code […]
Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]
Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]
The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]
Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]
Test Flights provide faculty and students an opportunity to join an online meeting and test the communication tools available to […]
Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]
Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]
You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]
Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]
Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.
Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2022, to prevent an interruption of service. How […]
Due to the upcoming demolition of Dunford Hall, OIT will be transitioning several locations from the current campus telephone services […]
UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]
Fall schedules will be out soon. Once you know your classroom, sign up for a one-on-one consultation to learn the […]
Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]
There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]
“Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]
In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]
OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]
If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]
We know you are anxious to get started with your Fall-term course development in Canvas. The course shells are ready […]
On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]
Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t? Microsoft licensing […]
In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]
Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]
On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment (linux.oit.utk.edu). Once required, […]
In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]
Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]
Do you have plans to visit other universities over the summer? Will you be collaborating with your peers in person? […]
Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]
The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]
Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]
Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]
OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]
The Office of Information Technology (OIT) can answer your questions about passwords, Duo (two-factor), email accounts, software, wired and wireless […]
Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]
Attend workshops at your own pace with OIT Online, Self-Paced workshops. Each workshop highlights software and process that are specific […]
Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]
If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]
The OIT HelpDesk will be closed on May 30 for Memorial Day. While the university is closed, we will continue […]
Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]
On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]
As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]
The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us. […]
Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]
Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find individualized […]
Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]
As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]
Congratulations Grads! With graduation just around the corner, you may be wondering what you will have access to (and for […]
SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]
In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]
The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]
As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]
New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]
The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]
Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]
At UTK, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” We […]
In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]
PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]
OIT is pleased to offer many services for graduate students and those who serve them in their studies, including: Research […]
OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]
Jerry Riehl, 1959-2022 Jerry Riehl, a Vol for Life to the core, passed away suddenly on March 17, 2022. Jerry […]
Join the Office of the Provost and OIT for Mic/Nite at the Relix Variety Theatre for a “Pecha-Kucha Powered” social gathering. RSVP at the Mic/Nite website. Thursday, […]
It’s the time of year when you clean out your garage and closets and toss out and donate items that […]
While we may be taking a break from school (and work) during Fall Break, the bad guys are hard at […]
OIT is excited to offer training development assistance to departments at the University of Tennessee, Knoxville! Do you need help […]
Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]
Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]
Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]
Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]
In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration. Canvas […]
Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022.
With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]
We want to know what you think of the campus technology services available to you. Please complete a 10-15 minute survey […]
Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]
LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]
Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs? […]
Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]
For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]
If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]
The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]
With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]
Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]
Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]
Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]
In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]
About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]
If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]
Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more. […]
Join us online for the Spring 2022 Test Flights Test Flights provide faculty and students an opportunity to join an […]
Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]
One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]
Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]
Are you getting your class ready for the spring semester? Will you be teaching in a new space or are […]
You may have heard that development assistance for completely online courses has moved from OIT to Online Learning and Academic […]
Did you know that you can now receive notifications when viewers leave comments on your videos and when other comments […]
Technology trends are affected by the world around us and finding solutions for our current challenges. With that in mind, […]
The OIT HelpDesk will be closed between December 22, 2021, at 12:01 am ET, and January 2, 2022, at 12:01 […]
The Office of Information Technology and Facilities Services will replace a faulty breaker in the OIT Stokely Management Center data […]
In a recent phishing test, 5,000 people in the UT community received an email scam – and 22% clicked on […]
Annual Compliance Training Again this year, the notifications for annual compliance training modules are combined into one concise message. Employees […]
We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]
Take some time for yourself this winter break to concentrate on self-improvement and relaxation. LinkedIn Learning has thousands of videos covering […]
Assistance with Technologies Focused on Teaching and Learning Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]
You don’t always have time to watch a video. Sometimes, you want to learn while you’re driving, exercising, or working […]
Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology, Bob DuBois, has been named 2021-22 OIT […]
Recently, MathWorks introduced Release 2021b of the MATLAB and Simulink product families. Release 2021b (R2021b) offers two new products — RF PCB Toolbox and […]
In episode 14 of OIT’s Technology Connections Vodcast, Steve and Kortney discuss Adobe Photoshop Camera. This free app, available on […]
OIT has recently completed adding an extensive outdoor wireless presence on the AG Campus. This addition will allow for greater […]
Have you ever tried to go to a website that you’ve been to before and it just won’t load what […]
Visio, Microsoft’s diagramming and flowchart software is now available in your Microsoft 365 subscription through the university. Visio has co-authoring and collaboration […]
If you’re planning on getting a new phone soon, here are some recommendations for a smoother experience setting up your […]
This year marks the 20th anniversary of Apple’s macOS operating system, and last week Apple released its latest operating system, […]
People are more likely to stick something out if it costs them something to be there. This concept from Seth […]
Did you want to learn some of the finer points of geographic information systems, statistics, or data science? Check out […]
As the semester gets closer an end, OIT has you covered with preparing your students for final projects and preparing yourself for spring […]
Mathematica is now available for download from the University of Tennessee software distribution site with a new Single Sign On […]
Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless of […]
Brought to you by the One UT Collaboration & Innovation Grant OIT has partnered with OLAP (Online Learning and Academic Programs) […]
Over the next few months, everyone nationwide will be required to use 10-digit dialing. Many of our local phone providers […]
What is changing? Starting on December 15, 2021, all UT faculty, staff, and departmental accounts will no longer be able […]
Microsoft just released Windows 11 to eligible users on October 5. The Windows 11 upgrade is a phased rollout which targets eligible devices first. […]
Sunday, October 10th is World Mental Health Day. LinkedIn Learning has created a collection of topics that offer encouragement, positivity, purpose, […]
The movement to use open course materials, Open Educational Resources (OER), and zero-cost materials has been gaining traction at the […]
Have you wanted to learn how to use OneNote to get organized but you don’t have the time to attend […]
Now is the time to get your videos and audio files professionally closed captioned. For a short time, OIT is […]
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
Did you know that you can reach out to Proctorio anytime if you need help? In your Canvas course, you can […]
Beginning November 1, 2021, all accounts must be running on at least a minimum version 5.5.0 for most Zoom products […]
Some of you may have noticed an increase in the number of phishing emails hitting your mailboxes. OIT received approximately […]
Mplus is a statistical package mainly used for Structural Equation Modeling (SEM). Version 8.5 of Mplus has been installed on OIT’s Apps@UTK server, apps.utk.edu. New features include: Bayesian estimation […]
On September 13, 2021, Apple released critical security updates for its iPhones, iPads, Macs, and Apple Watches. These emergency updates […]
Are you trying to record with Panopto from the web or by connecting through Cynap for the first time and […]
Over the last few weeks, our wireless infrastructure has been unstable, typically failing around peak class population times as students […]
As the semester continues, you may need to record your lectures during class. In most campus-hosted classrooms, you have access […]
OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]
OIT has made options to record your classroom lectures easier than ever! Panopto is a cloud-based, lecture capture system that is fully integrated into the […]
OIT is offering student training in partnership with the Center for Career Development’s Choose Your Adventure: Preparing for Your Career Journey event. LinkedIn is a great […]
OIT offers training via Zoom and asynchronous training via Canvas. Check out these upcoming live Zoom workshops in September: Then, learn […]
JMP is a suite of computer programs for statistical analysis and data visualization developed by the JMP business unit of SAS Institute. The […]
Have you experienced a “green screen” recording blocker when trying to capture your MacBook screen on Zoom or Panopto in […]
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
State and national studies indicate that the high cost of course materials negatively influences students’ decisions about their education. Research shows that these costs […]
Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]
Four new Graphics Processing Unit (GPU) computational nodes are now available through the ISAAC Open Enclave computing cluster. This includes two […]
Request a Portable Speaker System from OIT Are you teaching in a low-tech classroom or less-traditional teaching space this fall […]
New Check-in Process for the OIT HelpDesk and Student Computer Support The OIT HelpDesk and Student Computer Support (SCS) walk-in […]
In this episode of Technology Connections, Jean Derco, Executive Director of OIT Support Services, joins us to discuss the critical faculty services […]
Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]
OIT will have extra staff available by phone to help students as they move in. Typical requests include connecting to […]
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
With the new lecture recording system, Panopto, you can easily record a high-quality version of your lecture in the classroom […]
Faculty across campus are saving students money on textbooks by using freely available Open Educational Resources (OER). By adopting, adapting, and […]
Many classrooms this summer were updated to include the WolfVision Cynap and options to record using Panopto. If it has been a […]
Over the summer, many updates and improvements have been made to campus. Some of these are in your classroom, in […]
OIT High Performance & Scientific Computing will host a workshop series from August 9, 2021, to August 13, 2021. These […]
The Research Computing Support (RCS) team is available for virtual consultations to help plan your research, analyze data, and report […]
With the announcement of the new five-year agreement, OIT has added Qualtrics to their workshop offerings. The newest workshop, Qualtrics: Basics, is targeted towards […]
Departments and programs purchasing web-based, student-facing software are responsible for ensuring the accessibility of the products before purchasing or licensing. […]
Over the next few months, university email services for faculty and staff will be changing. Gmail is now an option […]
Panopto has replaced Mediasite as the university’s lecture capture and video media management solution, and to finalize this transition, access to Mediasite will officially end on Friday, August 13. Over the […]
In this episode of Technology Connections, learn about Microsoft ToDo. In about ten minutes, you’ll learn about this app, part […]
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
ArcGIS Online has a new map viewer. The new Map Viewer (formerly known as Map Viewer Beta) and Map Viewer […]
Have you ever wanted to increase student engagement in a discussion-based course? With Turning (formally TurningTechnologies) you can ask ad […]
Want to save your students money on course materials? Try Open Educational Resources (OER). It’s easier than you might think. These high-quality […]
You have been asking for a more robust online proctoring solution that provides scale, more detailed results, and results more […]
Microsoft has announced that their Microsoft 365 apps, including email, OneDrive, and Office online, will no longer support Internet Explorer […]
Panopto just announced several new and exciting features that will be made available soon. Several features include items frequently requested by faculty and […]
OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They […]
The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing […]
OIT is happy to announce that the university has signed a new five-year agreement with Qualtrics. Qualtrics accounts are available […]
Stata is a general-purpose software package for statistics, data management, and graphics. Stata 17 was recently released providing 29 additional features. […]
Are you focusing on research this summer? Power Analysis tools are being added to SPSS. You can run it on […]
Learn on your own using OIT’s asynchronous workshops written with faculty in mind. Select research topics or focus on improving the delivery […]
PowerPoint has more features being added all the time and faculty can now learn how to improve PowerPoint presentations through asynchronous workshops available on […]
Open Educational Resources (OERs) are educational materials that are either in the public domain or licensed for free access and […]
When OIT first signed a contract with Zoom in 2015, who would have thought it would be our go-to platform […]
As you begin to return to campus, we wanted to remind you of a few IT housekeeping tips that will […]
Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]
As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]
Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]
Use the OIT Service Portal at help.utk.edu to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]
Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]
You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]
If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]
Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]
MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products. New products include: DDS Blockset – design and simulate DDS applications […]
In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]
Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]
Signing in to Zoom with your UT account is now more important than ever. For any event or class that […]
Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]
Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]
There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]
The Office of Information Technology (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]
Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]
High-Performance Computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]
During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]
Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]
Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]
The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12. We ask you to take […]
If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]
During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]
The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]
When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]
Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]
New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]
Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]
Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]
If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]
Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]
As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]
Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]
Last year, we decided to tag external emails with the yellow external email tag. At the same time, we were […]
Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]
Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]
Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]
Check out this handy chart to help you decide what works best to deliver your course. The chart compares Panopto, Zoom, and […]
Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]
OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]
In mid-December, the following features were enabled in all Online@UT (Canvas) courses: Assignment Enhancements – Students Assignment Enhancements improve the assignment interface and submission workflow […]
It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]
It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]
LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]
Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]
All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]
With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]
Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]
Apple has released its latest operating system, macOS 11 Big Sur. Yes, your eyes are not deceiving you. It is version […]
On Wednesday, November 25, 2020, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve […]
Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]
Do you want to create a training session but are not sure how to do it in the age of […]
On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]
On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]
Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]
Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]
In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]
Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]
If you picked up a new phone, you will need to restore your Duo account to the new phone before […]
New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]
As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]
This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]
LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]
October 13, 2020, OIT made changes to T-Storage Home areas. Changes to Quotas Anyone with an existing home area using […]
On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]
On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]
Are you using UT’s Google Drive? If so, listen up! Earlier this month, Google announced a change to how files […]
Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you: Use […]
If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]
Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]
The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]
LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]
As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]
The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]
Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]
The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]
Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]
Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]
An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]
As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]
It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]
OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]
With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]
Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]
We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]
PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]
All around Rocky Top, we are preparing to welcome students back to campus this fall. We want to ensure that […]
Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]
Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]
Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]
On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]
Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]
In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]
As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]
The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly […]
Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]
OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]
Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]
How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]
Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]
We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]
Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]
The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]
Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]
Did you know that UT students have access to premium antivirus software at no additional cost? You can obtain one […]
2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]
When: Wednesday, January 22 at 2 to 2:30 p.m. Where: Via Zoom. Register and get the link at the OIT workshop […]
As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]
It’s December, and a time to reflect on all that has happened this year. We’ve had another busy year! Here are […]
2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]
On January 14, 2020, Microsoft will no longer provide security updates, patches, or support for Windows 7, and OIT will discontinue […]
Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]
US Cellular joins Verizon Wireless in providing a strong signal throughout the Student Union thanks to the cellular Distributed Antenna […]
Do you need to learn the best practices for research so you get the data results most meaningful for your […]
We are excited to introduce this new and improved webcasting intake form, which was the result of feedback from our […]
In fall 2018, TurningPoint campus-wide licensing was implemented for all students. This change allows students to use their mobile devices, […]
Students, are you having trouble with your personal computers?
If you get a new phone, you will need to restore your Duo account to the new phone before you […]
The University of Tennessee is implementing two-factor authentication, or 2FA, for access to UT online resources. Once you sign up […]
Do you need special software for your class or at work? UT has contracts with many software providers to allow […]
This fall, OIT’s LinkedIn Clinic is roving over to join the Center for Career Development in CareerChella! Join us between 10 a.m. and […]
If you’re interested in… Instructional Development Canvas Video Recording Graphic Design Webcasting Computer Support Audio Communications Teaching Applications Software Support […]
When: Wednesday, August 28, 9 a.m. to 4 p.m. Where: Hodges Library, rm 220E Join us Wednesday, August 28, from 9 a.m. […]
Have a clicker or need to use your phone to give responses in class? Then stop by our table outside the […]
OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]
LinkedIn Learning (formerly Lynda.com) is an online training program that you have access to. It has thousands of training videos […]
Do you want to hear about the new features of TurningPoint from Joey Koulianos, a Turning Technologies Client Success Leader? She […]
Learn about the newest Hotspot Question Type feature in TurningPoint. Get help using and incorporating technology in your classroom like […]
This fall, OIT will introduce new workshops! Some are new topics available face-to-face, others are old favorites available online via […]
The hugely popular HBO miniseries “Chernobyl” dramatizes the story of the 1986 nuclear accident; one of the worst human-made catastrophes […]
Org Chart Manager (OCM) is now available for use by UTK, UTSA, IPS, and UT Foundation faculty and staff. They can access […]
The University of Tennessee launched a new mobile app that’s been redesigned and enhanced to provide relevant mobile content to help you stay connected and informed.
Your Lynda.com account is upgrading to LinkedIn Learning — a highly personalized learning experience designed to help you achieve your goals through […]
Join us July 10 and 11 for a 2-Day workshop series on creating accessible materials. Bring some of your own […]
Office 365, G-Suite, and Two-Factor Authentication The Office of Information Technology (OIT) will be adding two-factor authentication to Microsoft Office […]
The Office of Information Technology’s Are You New website answers your most asked questions about passwords, email accounts, software, wireless, […]
You have to have noticed all the construction work involving Volunteer Boulevard over the last three years, but did you […]
Get ready because Lynda.com is transitioning to LinkedIn Learning this fall. Don’t worry, all of your learning history, certificates, and playlists […]
Verizon customers should see a strong signal throughout the building thanks to the new cellular Distributed Antenna Systems (DAS) provided […]
Are you tired of the constant upgrade notices from Java? We have some good news! The majority of UTK users, […]
On May 15, you will see a new look when you sign into UT’s Google G-Suite and Microsoft Office 365 […]
OIT has partnered for more than a decade with the University Libraries to bring you services in the Commons in […]
OIT has short training videos to help you on many topics. Our newest videos are AMX Panel: Basic Setup and […]
Unicheck is the plagiarism checker integrated within Online@UT (Canvas). It verifies the originality of submitted texts or documents and delivers […]
OIT’s training room in the Communications Building now has a new name – and new signage! As the room was […]
Malwarebytes antivirus software is now available for both Windows and Macs. The new version of Malwarebytes is a centrally managed solution; […]
Have you seen messages that offer you lots of money for little to no work on your part? Messages like […]
This past semester, OIT brought out several new services to faculty. Take advantage of them today! Several new accessibility workshops are […]
OIT Faculty First Grant 2019 Proposals are due Monday, January 7, 2019, at 5 pm. Do you have a vision for […]
Did you know you can get a Zoom account through UTK? Zoom lets you do video conferencing. Use your Zoom […]
Did you know Office 365 has lots of ways you can collaborate with your group? Here’s three.
During the summer and early fall, OIT oversaw the installation of enhanced cellular coverage in several areas on campus.
The FY19 Computer Upgrade Program is now underway. The Computer Upgrade Program (CUP) is a centrally funded program designed to […]
This summer, OIT launched a new and improved search engine for utk.edu websites. The new web search is faster, allows […]
Are you planning to visit other universities over the summer? If so, check to see if that university provides an […]
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