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OIT News

OIT to Launch New Lecture Capture System: Panopto

On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]

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New Nodes Available for ISAAC Users

New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]

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Getting your newsletters past the spam filters

As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]

Renew your tiny.utk.edu websites annually

This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]

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Respondus LockDown Browser and Respondus Monitor- Test your Technology and Be Prepared.

LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]

Changes to T-Storage Home Area (H: Drive)

October 13, 2020, OIT made changes to T-Storage Home areas. Changes to Quotas Anyone with an existing home area using […]

Announcing ISAAC Zoom Office Hours

Every week from now until December 3, OIT’s High Performance & Scientific Computing group will be holding Zoom office hours for ISAAC, […]

OIT Launched a New Service Portal

On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

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2FA for Departmental Accounts

On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]

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Change to Google Drive ‘My Trash’

Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

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Are you having trouble with sound in your classroom?

Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]

classroom with few students and professor

Did your class go hybrid on you? 

If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]

Zoom Security

Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]

Advanced Computing Facility (ACF) is now ISAAC

The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

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Learn New Study Skills That Actually Work

LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]

Out with the Old; In with the New Website

As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]

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 |  Security

Exciting News Related to Campus-wide Annual Compliance Training

All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]

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Software for faculty, staff, and students

UT has contracts with many software providers to give faculty, staff, and students access to these programs for school and […]

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GTA@OIT Grant Call for Proposals Now Open

The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]

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Adobe Spark: Available to Student, Faculty, and Staff

Adobe Spark is a web and mobile-based graphic creation solution that enables the user to easily create and share impactful visual stories. Think […]

Best Practices for Online Assessments

Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]

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Clicker Self-Service Training Module

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

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Webcam Announcement

Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

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SPSS and Catalina (macOS 10.15)

Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

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New Nodes Available for ACF Users

An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

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While Campus Was Quiet…

As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

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Request Help for Your Classroom

It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]

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Computer Labs and Safety

OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]

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OIT Services in the Commons at Hodges Library

We are happy to announce that starting Monday, August 10, OIT services will resume in the Commons at Hodges Library.  […]

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Technology and Teaching Modalities

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

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New Classroom Technology Website

Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]

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Get to Know Your Classrooms for Fall

We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]

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New Feature: PowerPoint Live

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

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OIT Planning for the Fall Semester

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

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Are you hiring new faculty for the fall semester?

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

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File-Sharing and Collaboration in the Cloud

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

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Lecture Creation Using Zoom

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

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How to Record Your PowerPoint Presentation 

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

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New Students

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

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Adobe Software Renewals

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter between now and August 31, 2020, to prevent an interruption […]

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 |  Security

Upcoming change to the VPN

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]

VolCard Digital ID Now Available in UT App

In partnership with the VolCard office, the official Tennessee mobile app now allows you to add your VolCard to your […]

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Include This in Your Syllabus: Tech Requirements for Student Exams

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

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Zoom: Share Screen Permissions

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

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OIT Upgrades Internet Capacity (Again)

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

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Best Ways to Receive Quick Help from OIT

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

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OIT Summer Software Renewals

OIT Research Computing Support (RCS) establishes and renews license agreements for qualitative, quantitative, and geographic information system software packages. While […]

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Canvas Fall 2020 course shells are now available to Faculty

We know you are anxious to get started with your Fall course development in Canvas. We’ve created the course shells […]

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Closed Captioning Videos: Facts and Support

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

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Build Your Online Course Development Skills with OIT’s Zoom-Based and Self-Paced Workshops

OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]

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Adobe Extends Access to Creative Cloud for Students

Adobe has made Creative Cloud available to UT students from their home computers through July 6, 2020.  If your class […]

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Teaching Online Reboot: Canvas and Zoom

Asynchronous, Refresher Workshop Beginning a new semester while teaching remotely has challenges. In an effort to support faculty who will […]

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Classroom Upgrades Over Summer

Over the summer, OIT is upgrading more than 60 classrooms to be ready when students and faculty return in the fall. These rooms will be […]

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Internet Explorer No Longer Supported by LinkedIn Learning

LinkedIn Learning has announced that as of July 1, 2020, they will no longer be supporting connections from Internet Explorer […]

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Creating Digital Signatures using Adobe Acrobat

We are all doing more and more online now, and the need for digital signatures is growing. Adobe Acrobat offers […]

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Check with us before you buy

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

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Managing Your Online Day

Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]

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Tips on Running Efficient Online Meetings

How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]

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LinkedIn Learning Makes Assigning Online Projects Easier

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

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OIT Support: Where to find it & How to get it

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]

Learn How to Work & Teach Remotely

How to Work & Teach Remotely

OIT provides a variety of services and support to keep you connected you with colleagues and students remotely so that […]

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 |  Security

How Secure Are You While Working from Home?

Don’t lull yourself into a false sense of security while working from home. Test your security savvy by seeing how […]

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Microsoft Teams for Work

Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]

Zoom Room - Fine Tuning

Zoom Room – Fine Tuning

Using Zoom for Class Meetings or to Pre-Record Lectures OIT has developed an online tutorial to quickly get you up to speed […]

Getting & Teaching Online

IT Weekly Special Edition March 22, 2020 On behalf of Vice Provost Academic Affairs, RJ Hinde, and Associate Vice Chancellor and Chief Information Officer, […]

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Extended support for Online Course Delivery

In an effort to best support our faculty, OIT is offering extended virtual support hours via Zoom for Canvas, Zoom, […]

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OIT to Offer Online Research Consulting

In response to university recommendations regarding the Coronavirus, Research Computing Support will transition its quantitative, qualitative, and ArcGIS consulting services to […]

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Do you need to change your password?

On January 30, 2020, UTK staff, faculty, and student employees were notified by email that they must reset their NetID […]

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OIT Research Contributions

The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]

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Making the Accessibility Goal Easier

In March, OIT is offering two scheduled topics to help you create accessible instructional materials: Creating Accessible Course Documents (PC […]

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OIT and CommScope power campus outdoor IT

Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]

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Avoiding Copyright Issues with Open Educational Resources

Tuesday, February 25 from 2 pm to 4 pm Learn how to find Open Educational Resources (OER) and turn them […]

 |  Security

Email Security: External Email

OIT will help you identify emails that originate outside the University by adding [EXTERNAL EMAIL] to the body of these […]

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Akindi Contract Extended

OIT is happy to announce that the Akindi contract has been extended through May 2021. Akindi is the web-based assessment […]

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 |  Security

Malwarebytes for Students

Did you know that UT students have access to premium antivirus software at no additional cost? You can obtain one […]

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Unicheck Plagiarism Checker

We have had to make a change to our Unicheck (Canvas Plagiarism Checker) plug-in tool. When you create an assignment […]

Qualtrics License to be Extended through September 2021

The Office of Information Technology (OIT) has plans to keep the Qualtrics license through September 30, 2021. Qualtrics accounts for […]

Net ID password change advisory
 |  Security

NetID Password Change Advisory…What Happened

The Office of Information Technology was notified in mid-January about an information security threat on a commercially purchased system. OIT […]

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A Decade of Campus Technology in Review

2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]

Create LinkedIn Learning Paths and Collections for Your Students

When: Wednesday, January 22 at 2 to 2:30 p.m.  Where: Via Zoom. Register and get the link at the OIT workshop […]

Develop Your Professional Self Using LinkedIn Learning

As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]

LinkedIn Clinic

Students Prepare for Spring Job Fairs

When: Tuesday, January 28 and Wednesday, January 29 from 10 a.m. to 3 p.m.  Where: Center for Career Development, 2nd Floor Student […]

Canvas logo - preparing for spring

Online@UT (Canvas) Semester Start Checklist

The beginning of a new semester is an exciting time for the Volunteer community! We’ve compiled a Canvas Semester Start Checklist PDF that […]

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Drop-In for Help with Clickers and Classroom Technology

Will you be teaching in a new classroom in spring? Plan to stop by one of the Clicker and Classroom […]

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Don’t Lose Your Lynda.com History! Activate Your LinkedIn Learning Account Today

On February 15, 2020, all history from Lynda.com accounts that have not been activated as LinkedIn Learning accounts will be deleted […]

Did you get a new device and need it connected?

How to get your tech toys online after the holidays

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

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Canvas Semester End Checklist

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Restore Duo to your new phone

Setting up 2FA for your new phone

If you picked up a new phone over the holidays, you will need to restore your Duo account to the […]

OIT is open during finals

Need Help During Finals?

If you find yourself needing technology help during Finals, OIT is here to help!  OIT HelpDesk   Call us 24/7 for assistance […]

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Important Announcement about Alumni Email

If you are using your Volmail account for your email or forwarding to another account, you must create a new […]

OIT is here for you during the late hours

Need Tech Help at 2am?

Technology issues can strike at the least convenient times. If you’re up working on a project and run into problems, try these solutions:  Help […]

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Change to Google Calendar View

To improve the privacy and safety of the University community, OIT has changed the Google Calendar default view to display […]

Top 10 student updates and upgrades

OIT Student Year in Review

2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]

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Preparing for Life After UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

Security Awareness Training

Security Awareness Training

OIT is excited to announce a new security training program for students, emeritus faculty, retirees, and sponsored accounts! This training is […]

Do's and Don'ts of Email Marketing

Writing Non-Phishy Emails: Do’s and Don’ts

Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]

Research workshop

Got Research? Get Help

Do you need to learn the best practices for research so you get the data results most meaningful for your […]

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How to Login to LinkedIn Learning

To simplify the login process, LinkedIn Learning is changing how you log in from the LinkedIn Learning website.  LinkedIn Learning […]

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Gartner Campus Access

Does your course enrich student experiences with insight into technology evolution and look at solving real-world business problems? Is your […]

HDMI Adapters available for instructors

HDMI Adapters Available for Instructors

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]