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October 2023

Protecting Yourself from Phishing Scams: Students Beware!

In today’s digital age, phishing scams have become a common threat, and students are often targeted. Students routinely receive employment […]

Teams Tip of the Week.

Microsoft Teams: Tip of the Week

Faculty, staff, and students can access Microsoft Teams with your UT Microsoft 365 account. With Teams, you can chat, video […]


September 2023

A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

A Cyber Security Guide for Higher Ed

What Students, Faculty, and Staff Need to Know October is a special month for online safety, especially for those of […]


What Can Researchers Do with Secure Enclave?

Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

Update to the OIT HelpDesk Phone Queues

As part of the ongoing effort to provide better support to the university community, the OIT HelpDesk is updating its […]


    UT Academic Artificial Intelligence Symposium Call for Entries

    AI in Higher Ed: Transforming the Teaching and Learning Experience

    Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]

    UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

    Introducing UT Verse: A ChatGPT and AI Sandbox for Campus 

    OIT is excited to share some news that will significantly impact how we approach innovation and collaboration on our campus. […]

    Microsoft Teams logo and person with laptop

    Microsoft Teams for Work – New Resources

    Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams.  Our work environments and […]

    Are you connected to Wi-Fi?

    Get the Best UTK Wi-Fi Connection on Campus

    Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]

    Antivirus for Macs: Microsoft Defender

    In addition to all the great offerings included with your Microsoft license, Microsoft Defender is one of them. If you […]

    Rise in Security Risk

    Rise in Security Risk

    The UTK and UT System Administration cybersecurity teams have seen a recent uptick in attempts and threats to our organization. […]

    Report Suspicious Emails to OIT

    Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

    Research Support, image of a hand plotting points on a chart.

    Research Computing Support for Faculty, Staff, and Students

    Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

    Updates to, images of present screen, laptop

    Visit the Enhanced Resource

    We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit to find additional and […]

    UTK Annual Compliance Training

    On September 12, 2023, K@TE will send eligible employees an email listing their required courses for the Clery Act, Code […]

    Classroom Training

    OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls

    Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]


    Mathematica, software logo

    Featured Research Software: Mathematica

    Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the University of Tennessee […]

    Brush up on Clickers PointSolutions workshops, Clickers

    PointSolutions Virtual Workshops

    Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]


    What Is High-Performance Computing?

    High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]


    BlueSky Statistics, logo on blue background

    OIT to Begin Supporting BlueSky Statistics

    OIT now supports BlueSky Statistics, an open-source alternative to SPSS and R Studio. BlueSky Statistics provides researchers with a point-and-click […]

    Research Proposal Development Support from HPSC

    OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]


    Resume Revamp

    Resume Revamp: Learn the Secrets of Word and the ATS Systems 

    The Center for Career Development and Academic Exploration and the Office of Innovative Technologies have teamed up for a virtual […]


      Available software: image of a laptop and keyboard

      Software for Faculty, Staff, and Students

      UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

      August 2023

      ISAAC Workshop Series

      Fall 2023 HPSC Workshops

      OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]


      Microsoft Teams Event

      Microsoft Teams Event! Coming to Campus September 12

      We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12.  The presenters who represent Microsoft, […]

      Upcoming Changes OIT HelpDesk

      OIT HelpDesk Closed for Labor Day

      The OIT HelpDesk will be closed on Monday, September 4, for Labor Day. While the university is closed, OIT will continue […]

      Download the Tennessee App Today!

      With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]

      Canvas Training for Students 

      This new, self-paced, asynchronous workshop was designed to help UT students learn about Canvas and gain comfort within this learning […]


        Checked Your Zoom Meeting Settings Lately?

        With the new school year underway, we want to remind you of a few simple security settings and practices you […]

        Close up of the UT Campus Map

        Finding Technology Around Campus

        Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

        Get Connected to Eduroam 

        The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

        Ready for fall?

        Start of Semester Last-Minute Checklist 

        In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]

        Student with head on laptop. Text says can't log into Zoom?

        Use Your UT Account to Sign In to Zoom

        If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

        Zoom logo with airplane wings

        Attend a Zoom Test Flight

        Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]

        classroom technology icons and calendar illustration

        Get to Know Your Classroom with a Classroom Tech Consult

        Consultations are open for sign-ups from August 14 through August 22. As you prepare for the start of the semester, […]


        Acceptable Use of OIT Research Software

        The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available only […]

        Kahoot! interactive learning games

        Kahoot Training and Pilot for UTK Faculty

        Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]

        Clicker Drop-In Help

        Clicker Support for Instructors and Students

        Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]

        Don’t Delay! Submit Your Requests Today!

        Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]


        UT Academic Artificial Intelligence Symposium Call for Entries

        AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

        The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]

        Adobe logo with icons

        Adobe Software Renewals

        Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]

        image of the OIT Website, highlighting Chat, Phone, Online

        How to Request Help from OIT

        Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

        Zoom Updates

        Quarterly Zoom Desktop App Update

        Required updates on 8/5/2023 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. View […]

        Zoom Updates

        Important Reminder: Update Your Zoom Desktop App #2

        If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]

        July 2023

        UT Bioinformatics Symposium

        Call For Presentations: Bioinformatics Research Computing Symposium

        The Office of Innovative Technologies (OIT) High Performance & Scientific Computing (HPSC) group will host a 2023 Bioinformatics Computing Symposium […]


          Does Your New Hire Need a NetID?

          You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]


          Panopto, Create button

          Record, Edit, and Host Videos with Panopto

          Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

          Here’s the Skinny on Microsoft Office

          Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]

          Sign In Changes for UT MATLAB Users

          MathWorks recently changed how students, faculty, and staff log into MathWorks to download the MATLAB software. Starting in July, all […]

          New Student Resources

          Resources for New Students

          The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), email accounts, software, wired and wireless […]


          UDL with Dr. Bob, head shot of Dr. Bob

          Test Drive UDL with Dr. Bob

          Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]


          June 2023

          Two computer screens displaying images of teaching tools

          Request OIT Instructional Technology Help

          Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]


          Panopto logo with a down arrow

          Panopto Update Required for Macs

          On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]

          Level Up Your Teaching Skills with LinkedIn Learning

          Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]


          AI ChatGPT, decorative background

          Campus Resource for ChatGPT

          Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

          AI, shield with lock, academic building from the UTK campus

          AI Update for UT Knoxville

          The need for Artificial Intelligence (AI) has continued to grow on our campus and throughout Higher Education institutions worldwide. The […]

          Welcome, New Vols

          Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

          More Microsoft 365 Topics in June

          We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]

          Choose eduroam

          UT WIRELESS NETWORKS: What are they, and which one is best for you?

          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

          Canvas course shells for fall

          Fall Canvas Course Shells Now Available

          If you are ready to start your 2023 Fall course development in Canvas, the course shells are ready!  Instructor Resources: Canvas Semester Start Checklist Structure Your […]


          Canvas Analytics

          Engaging Students in Canvas Using Course Analytics

          This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]


          Two people looking at a laptop

          Information for Folks Who Support Orientation

          Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]


          cell phone and finger selecting something on the screen

          Not Much Can Happen in Just Twenty Minutes, Right?

          Research (Benjamin, 2002; Bunce, Flens, & Neiles, 2010; Burns, 1985) suggests that the span of students’ attention can rapidly dwindle […]


          Engaging Course Strategies

          Canvas Tools to Help Students Stay Organized and Manage Time

          As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]


          What's New in Wordstat

          What’s new in WordStat versions 2022 and 2023

          WordStat by Provalis Research is an easy-to-use and flexible content analysis package that allows the extraction and analysis of information […]

          Zoom logo with airplane wings

          Join Us Online for Summer 2023 Zoom Test Flights 

          Test Flights provide faculty and students an opportunity to join an online meeting and test the communication tools available to […]

          Classroom Tips, Instructor teaching at the podium.

          Classroom Technology Tips: What are Interactive Whiteboards? 

          Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]


          Turnitin logo and Instructor Accounts

          Turnitin Instructor Accounts

          Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]


          Teaching This Summer? Use 

          Are you teaching in a new classroom this summer and need help with the technology? Use the website. You’ll find […]


          May 2023

          Secure File Transfer with Globus

          Good news for HPSC ISAAC Next Generation researchers: Did you know that OIT has a subscription to Globus for the […]

          OIT HelpDesk Hours

          The OIT HelpDesk will be closed on May 20 for Memorial Day. While the university is closed, we will continue […]

          Traveling this Summer? Follow These OIT Tips

          1. SAFE SURFING WHILE TRAVELING Top Travel Tech Tips While we may be taking a break from school (and work) […]

          Academic AI Symposium Call for Entries

          Attend the Artificial Intelligence Research Computing Symposium

          The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]

          NETREG, Survey Time,

          Classify Your Devices Annually

          The Network Classification system is back online! This system helps UT maintain accurate records of the information stored, viewed, or […]

          esri Training

          Esri Academy Training Available

          If you are looking for Geographic Information Systems (GIS) training, Esri has many e-Learning resources to supplement your on-campus GIS […]

          Abaqus available for ISAAC

          HPSC: ABAQUS Available for ISAAC

          A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]


          Students: Check Your Tech Before Finals

          Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]


          Students: Prepare for Life After UT

          Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]


          checkmark, Canvas logo

          Canvas Semester End Checklist

          As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]


          Updates to Canvas

          What’s New in Online@UT (Canvas)

          Look for these new features coming to Online@UT (Canvas) this summer: Canvas Assignments: Submit on Behalf of Student Available on […]


          Summer Workshops

          Register for OIT Summer Workshops

          We offer live Zoom sessions and self-paced online training to meet your learning needs. Keep learning throughout May, June, and […]

          Protecting Your Research Data: Data Types, Software Tools, and Products

          New Resources for Researchers

          OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

          April 2023

          Canvas help new hours

          Canvas-Zoom Help Room Open

          We are online for you for the month of May: Join the live Zoom Room by clicking on the link […]

          Check With Us Before You Buy

          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

          Academic AI Symposium Call for Entries

          Call For Presentations: Artificial Intelligence Research Computing Symposium

          The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]

          OIT logo

          OIT Announces Name Change: The Office of Innovative Technologies

          We’re amazed every day by the great work of UT’s faculty, staff, and students – and as the University continues to […]

          Students Registered for Clickers but Not Seeing Their Grades

          Disruption of Service from Echo360(PointSolutions)

          On Wednesday, April 12th, we were alerted to an unannounced system update within the PointSolutions interface. Echo360 enabled an update […]

          When To Use Your NetID, and When to Use Your Full Email Address

          At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]


          Learn Turnitin Similarity

          Introduction to Turnitin | May 1 and May 16  Turnitin Similarity is UT Knoxville’s supported similarity checker and plagiarism detection […]

          Changes & Updates: Email Service for Staff Retirees and Alums

          Last fall, the University announced the decision to discontinue email services for staff retirees and alums. Our goal has always […]

          Dan Harder

          Dan Harder Named Chief Academic Technology Officer

          Dan Harder has been selected to serve as the University of Tennessee, Knoxville’s chief academic technology officer and deputy chief […]

          March 2023

          Classroom Tips, Instructor teaching at the podium.

          Classroom Technology Tips: Start a New Cynap Presentation

          At the start and end of each class, we recommend that you do a soft reboot of your Cynap. This […]


          ChemDraw Pro Suite 22 and ChemDraw logo

          Chemdraw Professional Suite 22

          ChemDraw Professional from PerkinElmer is the complete scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings for […]


          SAS logo

          Featured Research Software: SAS 9.4 TS1M8 

          SAS is a statistical software suite developed by SAS Institute for data management, advanced analytics, data access, and data visualization. […]

          End of Semester Assessment Planning, Canvas Logo, check marks, and someone circling a date on a calendar.

          End of Semester Assessment Planning

          It’s not too early to begin planning your end-of-semester course activities. Here are a few suggestions on Canvas tools, Gradebook […]


          LinkedIn Learning, LinkedIn Learning logo and audio speaker icon

          LinkedIn Learning is On the Air

          Are you are seeking a fun and engaging way to expand your knowledge and skills? Look no further than LinkedIn […]

          Support for Research Proposal Development from OIT High Performance & Scientific Computing

          OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]


          Non-Phishy Emails, Spam filters

          Gmail Spam Filter Settings

          In a recent Vol Update, the Office of Innovative Technologies reminded students using Gmail to check their spam folder to […]

          Canvas Course Shells for Summer

          Canvas Course Shells Now Available

          If you are ready to start your 2023 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]


          Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

          Faculty Present 20 slides, 20 seconds at Spring Mic/Nite

          You don’t want to miss this fun night!


          Take LinkedIn Learning with You on Spring Break

          LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]

          Happy Graduate and Professional Student Appreciation Week!

          OIT is pleased to offer many services for graduate students and those who serve them in their studies, including: Research Support […]


          Commencement Webcast Requests? Don’t Delay, Submit Today!

          Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]


          Spring Cleaning for Your Digital Office

          It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

          Be Safe Online Over Spring Break

          While we may be taking a break from school (and work) during Spring Break, the bad guys are hard at […]


          ArcGIS ArcMap Software

          Transition ArcMap Content by May 2023

          Esri has announced that ArcMap version 10.8.2 is the final update for the ArcMap software package. We recommend that ArcMap […]

          OIT Can Help Solve Your Training Needs

          OIT offers training development assistance to departments at the University of Tennessee, Knoxville.   Do you need help with…  Developing or […]

          UDL, Universal Design for Learning

          Try This: Universal Design for Learning (UDL) for PDF’s

          If you use PDFs in your course materials, be sure to convert them to a searchable format! It makes the […]


          MIcrosoft Certificates

          LinkedIn Learning Helps You Prep for Certifications 

          LinkedIn Learning and Microsoft continue to provide users with new opportunities to learn, grow, and expand their horizons. LinkedIn Learning […]

          Classroom Technology Tips

          Classroom Technology Tips 

          Mac Not Playing Sound Over Classroom Speakers? Is your Mac connected with HDMI in the classroom no longer playing sound […]


            Zoom Sign Language Enhancement View

            New Zoom Feature — Sign Language Interpretation View 

            Zoom releases new features and fixes often, and we encourage users to keep Zoom up to date on their devices […]

            Unicheck Going Away

            Unicheck to Turnitin File Migration 

            Within Online@UT (Canvas), all student assignment files submitted using the Unicheck Plagiarism Detection and Prevention tool will be migrated to […]

            February 2023

            Your Voice Matters

            OIT Customer Satisfaction Survey Now Open

            With the recent change in OIT leadership, we are taking a fresh look at the campus technology services available to […]

            OIT Service Portal Webpage

            Improvements to the OIT Service Portal

            We are excited to announce that on March 1, will receive a face-lift that includes the re-launch of an […]

            Canvas Catalog and Logo

            OIT Training Available in Canvas Catalog 

            Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]


              Canvas Catalog and Logo

              OIT Training Available in Canvas Catalog  #2

              Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]


                Choose eduroam

                Use eduroam for the Best Experience in the Classroom

                Over the past several months, OIT has been improving the eduroam Wi-Fi network on campus to allow for faster speeds […]


                  Classroom Technology Tips

                  Classroom Technology Tips

                  Have You Tried Restarting?  It may sound like a joke, but restarting technology is frequently the best way to fix […]


                  Newsletter signup

                  Stay Up to Date with OIT and Campus Supported Technologies

                  “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

                  Zoom Updates

                  Important Zoom Software Update Required

                  As previously reported, the Zoom Quarterly Software Lifecycle Policy has been implemented. This policy will assist all desktop, laptop, and […]

                  Workshops We Think You'll Love

                  Workshops for Students from OIT

                  As the semester gets into full swing, OIT has you covered with workshops to help students with projects and class assignments.   […]


                  Contact Desktop Support

                  Need Help with Your CUP Computer Selection?

                  This year, are you eligible for a new computer from the Faculty/Staff Computer Upgrade Program (CUP)? Are you having trouble […]


                  Kahoot! interactive learning games

                  Engage Your Face-to-Face & Online Students with Kahoot! 

                  The 2023 Kahoot! Pilot for UTK Faculty is underway! OIT has secured a limited number of instructor licenses to gauge […]

                  January 2023


                  Changes to T-Storage H: and I: Drives

                  Watch for changes on 1/31 thru 2/7OIT will be moving T-Storage to a new storage service. During the move, access […]

                  here to help you, book to computer with face

                  Search the Knowledge Base for Technology Answers

                  In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

                  ISAAC Workshop Series

                  Spring 2023 HPSC Workshops

                  OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]


                  New Vols!

                  Just-for-Students Tech Primer

                  Students, get to know the learning tools and resources available to you in one convenient location. The information on this […]


                  Computer Upgrade Program 2023

                  2023 Computer Upgrade Program

                  The last date to order FY23 CUP equipment is March 13, 2023 The FY23 Computer Upgrade Program (CUP) is an […]


                  Are you connected to Wi-Fi?

                  Get the Best UTK Wi-Fi Connection on Campus

                  Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]

                  Icons of instructor, camera, chat

                  Onboarding New Faculty, Instructional Staff, or GTAs? Make Sure They Get This Website

                  OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]


                  New Plagiarism Checker Image

                  New Plagiarism Detection/Prevention Tool

                  Starting this Spring semester, we will have a new plagiarism detection/prevention tool integrated within Online@UT (Canvas). After a recent bid […]


                  Teaching and Learning Technologies New Listserv

                  Listserv Changes

                  In an effort to be more inclusive of all teaching tools offered by OIT, the Canvas listserv will be archived and a […]


                  What’s New in SPSS 29

                  SPSS Statistics 29 introduces new statistical tests, new procedures, and functional enhancements that will improve everyday usability. Linear OLS alternatives […]

                  Qualtrics Surveys

                  How to Create New Qualtrics Directories

                  Qualtrics now uses Directories (formerly Contacts) to create mailing lists instead of Contacts. To access Directories, click on the Main […]

                  How to Set Up Your New Phone

                  If you’ve recently gotten a new phone soon, here are some recommendations for a smoother experience setting up your new […]

                  What Can OIT Do for You?

                  OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]

                  Technology Enhanced Classrooms

                  Learn the Technology in Your Classroom

                  As you prepare for the start of the semester, feel confident in how to use the technology in your classroom. […]

                  Eduroam faster stronger wifi

                  Upcoming Changes to eduroam

                  OIT is moving to a new Wi-Fi standard on January 4, 2023, to provide a better experience when connecting to […]

                  December 2022

                  No Text

                  Faculty: Working on Your Course Sites Over the Break?   

                  Check out these Online@UT (Canvas) resources:  Complete the online Canvas Training for Faculty at your own pace (requires NetID/Password).  Explore […]


                  Before you sign off for the winter break...

                  Shutting Down, Signing Out, and Logging Off  

                  We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an Out […]


                  LinkedIn Learning Audio-Only Presentations

                  You don’t always have time to watch a video. Sometimes, you want to learn while you’re driving, exercising, or working […]

                  HelpDesk Holiday Hours

                  Holiday Hours for OIT Services in the Commons

                  The OIT HelpDesk and Student Computer Support at Hodges Library will close at 5:00 PM on Friday, December 16, and […]

                  Prepare Now

                  Final Exam Success Strategies for Instructors

                  To make sure your exam administration is secure and successful, review the OIT Instructional Support documentation and tips to create […]


                  November 2022

                  macOS Proceed with Caution

                  macOS Ventura: Wait Before You Update 

                  Apple has released its latest desktop operating system, macOS Ventura, also known as macOS 13.  Hmmm …, lucky 13?  As always, […]

                  Chrome logo and zoom logo

                  New Zoom App for Chromebooks

                  Do you attend your Zoom class via a Chromebook? We have some important app news to share.  Zoom has ended […]

                  What’s New in QDA Miner Version 6.0

                  Use QDA Miner’s mixed methods software package for analyzing a combination of qualitative and quantitative data. The new capabilities in […]


                  OIT Printing & Lab services

                  Student Services: Labs and Printing for Finals 

                  OIT Computer Lab Services offer a stable and reliable environment for students to complete their academic assignments. Our service includes […]


                  Online Forms with Workflow

                  Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]

                  October 2022

                  Renew Your Web Links Annually

                  Create, manage, assign owners, and delete old Tiny URLs in one convenient location. To maintain and clean up obsolete tiny […]


                  Cybersecurity Awareness Wrap-Up

                  Be Cyber Smart, Recapping October Security Tips

                  Ransomware can be scary, but you can outsmart cyber criminals. Back up your data and mitigate the threat of a […]


                  Collaboration Tools for Student Success

                  Does your class meets in person or online and need to get together with classmates outside of class? OIT provides […]

                  Two Factor Authentication for Alumni & Retirees

                  Upcoming Changes to UT Email Service and Google Storage

                  As many of you know, we support a dual environment with Microsoft and Google for email, collaboration, file storage, and […]

                  New Google Quotas

                  New Google Quotas Coming Soon

                  Google has implemented new storage limits for their higher education plans, and they have removed the unlimited option. Because of […]

                  Support for Your Research

                  Looking for Help with Your Research Project?

                  Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance on advanced statistical […]


                  Photo of Dr. Bob Debois, UDL, Universal Design for Learning

                  Universal Design for Learning: Deeper Conversations

                  Sessions from 2-3 p.m. (ET) on 9/27, 10/25, & 11/15 Register for one or all of these sessions here. Our OIT Faculty Fellow, Dr. […]


                  Plan to Attend Spring Mic/Nite

                  Don’t miss this unique opportunity to hear mini-lectures from 10 of our faculty scholars on a variety of disciplines and […]


                  ArcGIS ArcMap Software

                  Esri Training and Changes to ArcMap 

                  The Esri ArcGIS Training Catalog is a set of online learning and training resources covering the entire spectrum of the ArcGIS […]

                  Origin Pro Graphing and Analysis

                  What is new in OriginPro 2022b?

                  OriginPro is a popular graphing and data analysis software that provides a comprehensive solution for scientists and engineers who need […]

                  OIT Training

                  Focus on Training

                  Learn new skills and software packages with the help of OIT Training. Our hands-on, live Zoom workshops, self-paced online training, […]

                  Qualtrics Surveys

                  Creating a Survey, But Not Sure Where to Start? 

                  Are you using a publicly available survey tool, such as SurveyMonkey? Consider trying Qualtrics (OIT’s officially supported survey tool) for your next […]

                  September 2022

                  Need to Make Changes in Your UT WordPress Site?

                  Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]

                  Clicker Registration Update

                  Students Registered for Clickers but Not Seeing Their Grades?

                  The most common problem when using clickers in class is that students are registered and responding but do not see […]

                  Zoom Updates

                  LiveOnline@UT (Zoom) Updates & Reminders

                  Live Transcript In all Zoom Meetings On Monday, September 26, OIT will enable live transcription for all meeting hosts, including […]

                  Latent variable model text and laptop image

                  Expert Help Available for Latent Variable Models

                  In statistics, latent variable models relate an unobservable variable or construct to a set of directly measured indicator variables. Through […]

                  Best Practices for Recording Your Face-to-Face Class

                  Best Practices for Recording Your Face-to-Face Class

                  Inform your students (multiple times if possible) that you will be recording your class for their later review. Add a […]

                  Get Your Clicker Points

                  Waiting to Register Clickers Means Losing Out on Grades

                  Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]


                  OIT Web Hosting Solutions: Which One is Right for You?

                  OIT offers web hosting for students, staff, and faculty. Whether you need to set up a site for your department, […]

                  Mark Your Calendar: Upgrade Coming to Network Registration system 

                  On October 5 and 6, 2022, OIT will be switching to a new Network Registration system (NetReg). This change will […]

                  Non-Phishy Emails, Spam filters

                  Upcoming Changes to Gmail Spam Filtering

                  OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. […]

                  August 2022

                  Get Started with LinkedIn Learning

                  Special Sessions: Introduction to LinkedIn Learning

                  How many times have you been stuck Googling a technology solution late at night or when you are alone? Do […]


                  Upcoming Changes OIT HelpDesk

                  OIT HelpDesk Closed for Labor Day

                  The OIT HelpDesk will be closed on Monday, September 5 for Labor Day. While the university is closed, OIT will continue […]

                  ISAAC Workshop Series

                  Fall 2022 HPSC Workshops

                  OIT High Performance & Scientific Computing will host a workshop series this September. These sessions aim to train new users […]

                  Supporting You

                  Are You New to UT and Want to Request OIT Services?

                  The OIT Client Service Portal (powered by TeamDynamix) is where UT Knoxville faculty, staff, and students submit requests for help […]

                  Recent Updates: Echo360 PointSolutions (formerly TurningPoint)

                  Over the summer, PointSolutions made several major changes that you need to know.  Update Your Software The TurningPoint app is now […]

                  You are the TARGET! (No…really…you ARE!)

                  Over the summer, several students have fallen victim to phishing scams. Collectively, they have lost thousands of dollars from some […]

                  Antivirus shield

                  Changes to Antivirus and Malware Protection

                  The University’s contract with Malwarebytes expires this month. Effective August 17, 2022, the Office of Innovative Technologies recommends using Microsoft […]

                  UTK Canvas Course Template and UDOIT

                  After running the UTK Canvas Course Template through the new UDOIT accessibility checker, we discovered and fixed several accessibility issues […]


                  MATLAB, image of software uploading on a monitor

                  MATLAB Installation and Renewal—No Activation Code Needed

                  MATLAB requires re-activation on a personal PC after July 31, 2022. MATLAB activation no longer requires using an activation code […]

                  Clicker Drop-In Help

                  Students: Get Help Setting Up Your Clickers

                  Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]


                  Zoom Updates

                  Is Your Zoom Client Up-to-Date?

                  Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]

                  Akindi logo

                  Akindi Importer Assists with Question Banks and Quizzes

                  The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]

                  July 2022

                  -omics symposium

                  Save the Date: -omics Symposium September 16, 2022

                  Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]


                  UDL Consultation with Bob DuBois

                  Universal Design for Learning (UDL) in Higher Education

                  Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]


                  OIT Webcasting Can Help Enhance Your Live or Recorded Event!

                  Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]

                  Learn to Make Your Online Courses Accessible with UDOIT

                  Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.

                  Dunford Demolition and Ring Central

                  More Departments Moving to RingCentral 

                  Due to the upcoming demolition of Dunford Hall, OIT will be transitioning several locations from the current campus telephone services […]

                  Akindi logo

                  Akindi Importer Replacing Respondus 4.0 

                  UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]

                  LinkedIn Learning now linked to Canvas

                  LinkedIn Learning Connected with Canvas

                  Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]

                  Distributing Qualtrics Surveys: Anonymous Link vs. Qualtrics Mailer

                  There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]

                  Clickers: Mobile Response App vs. Physical Device

                  “Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]

                  June 2022

                  Wellness Wednesday

                  OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion

                  In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]

                  High Performance Software

                  High Performance Software: Know What’s Available?

                  OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]


                  Do you have a passion for technology? Come work for OIT!

                  If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]


                  Panopto logo

                  New Features Coming to Panopto

                  On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]

                  Wellness Wednesday

                  OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions

                  In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]

                  Non-Phishy Emails, Spam filters

                  Are your emails getting caught by spam filters?

                  Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]


                  Two-Factor Authentication Coming to Public Lamp

                  On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment ( Once required, […]

                  Wellness Wednesday

                  OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery 

                  In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]

                  What’s New in Stata 17?

                  Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]

                  Zoom Like a Pro with On-Demand Training

                  The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]

                  Do You Need Help Linking or Embedding Panopto Video into Canvas?

                  Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]

                  Curate a Custom Video Collection for Your Students or Staff

                  Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

                  ISAAC Open Legacy Cluster Transitions to SLURM

                  OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]

                  May 2022

                  Microsoft Mondays Continue Thru June

                  Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]

                  Changes to the on-campus SMTP service

                  If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]

                  Microsoft 365 Email Encryption

                  Using Microsoft 365 email encryption

                  Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]

                  What’s New in Online@UT (Canvas)

                  On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]

                  April 2022

                  Upcoming Changes OIT HelpDesk

                  Upcoming Changes to the OIT HelpDesk

                  The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us.   […]

                  Update Your Skills This Summer 

                  Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]

                  Nearly There: Get Ready for Finals 

                  Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]


                  Relax for Success: 5 Video Series from LinkedIn Learning 

                  As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]


                  Applying SPSS Fix Packs 

                  SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]

                  Using ArcGIS StoryMaps

                  In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]

                  Turning Technologies – Now Part of Echo360 

                  The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]

                  Check With Us Before You Buy

                  As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

                  Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

                  New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]

                  UT Symposium 2022 – OneUT: Making an Impact

                  The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]


                  Photo of Dr. Bob Debois, UDL, Universal Design for Learning

                  Get up to speed on Universal Design for Learning (UDL) 

                  Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]

                  March 2022

                  Tell Your Story with Adobe Premiere Rush

                  In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]

                  Chemdraw Pro Suite and Chemdraw logo

                  ChemDraw Professional Suite 21

                  PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]

                  In Memory – Jerry Riehl

                  Jerry Riehl, 1959-2022 Jerry Riehl, a Vol for Life to the core, passed away suddenly on March 17, 2022. Jerry […]

                  Spring Cleaning 

                  It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

                  Canvas Catalog and Logo

                  Discover Canvas Catalog

                  Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]


                  UDL, Universal Design for Learning

                  UDL Meets Diversity, Equity & Inclusion

                  Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]

                  Let OIT Give You an Assist with Your Stats

                  Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]

                  OIT Training Gives You a Slam Dunk on New Skills

                  In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration.  Canvas […]

                  Reminder: QuestionPro License Expires May 31, 2022

                  Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022. 

                  Qualtrics Surveys

                  Qualtrics Recommended for Web Surveys

                  With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]


                  February 2022

                  Adobe Spark is Now Adobe Creative Cloud Express

                  Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]

                  On-Demand ISAAC Training

                  ISAAC Training Available On-Demand

                  Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]


                  Gift box with hearts and technology

                  Happy Valentine’s Day from OIT

                  For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

                  Take Control of Your Learning Resources

                  If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]

                  LinkedIn Learning logo and laptop

                  Starting Strong with Powerful Study Skills

                  The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]


                  OIT Training

                  Take a Short Break to Learn Something New

                  With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]

                  research graphic

                  Support for Your Research

                  Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]

                  Prep Your Students for Presentations

                  Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]

                  January 2022

                  Apple and Android Devices Connecting to Wi-Fi

                  Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]

                  AT&T 5G Now In More Buildings On Campus

                  In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]

                  The FY22 Computer Upgrade Program is Now Underway

                  About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]

                  Ordering Computer Equipment Just Got Easier

                  Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more.  […]

                  Zoom logo with airplane wings

                  Mark Your Calendar: Zoom Test Flights

                  Join us online for the Spring 2022 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

                  Isaac next generation

                  ISAAC Next Generation: New Cluster is Now Available for General Use

                  Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]

                  There’s No Security without “U”

                  One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]

                  Laptop with Canvas logo

                  UTK Canvas Course Template

                  Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]


                  December 2021

                  Faculty Resources

                  Resources for Faculty from OIT

                  Are you getting your class ready for the spring semester? Will you be teaching in a new space or are […]


                  OIT’s Instructional Support Service

                  You may have heard that development assistance for completely online courses has moved from OIT to Online Learning and Academic […]

                  Discussion Notifications Available on Panopto

                  Did you know that you can now receive notifications when viewers leave comments on your videos and when other comments […]


                  What’s New for 2022

                  Technology trends are affected by the world around us and finding solutions for our current challenges.  With that in mind, […]

                  Dec. 19 Outage: Stokely Management Center

                  The Office of Innovative Technologies and Facilities Services will replace a faulty breaker in the OIT Stokely Management Center data […]

                  Skull and crossbones email and laptop

                  Are You One of the 1 in 5?

                  In a recent phishing test, 5,000 people in the UT community received an email scam – and 22% clicked on […]

                  Annual Compliance Training Ends December 17

                  Annual Compliance Training Again this year, the notifications for annual compliance training modules are combined into one concise message. Employees […]


                  Give Yourself the Gift of Self-Improvement

                  Take some time for yourself this winter break to concentrate on self-improvement and relaxation. LinkedIn Learning has thousands of videos covering […]


                  November 2021

                  Ways OIT Can Help YOU with Teaching and Learning

                  Assistance with Technologies Focused on Teaching and Learning  Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]

                  UDL Consultation with Bob DuBois

                  Universal Design for Learning (UDL) in Higher Education Consultations

                  Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology, Bob DuBois, has been named 2021-22 OIT […]


                  What’s New in MATLAB 2021b?

                  Recently, MathWorks introduced Release 2021b of the MATLAB and Simulink product families. Release 2021b (R2021b) offers two new products — RF PCB Toolbox and […]

                  Photos of vodcast hosts

                  New Vodcast Episode: Use Adobe Photoshop Camera App for Easy Filters and Adjustments

                  In episode 14 of OIT’s Technology Connections Vodcast, Steve and Kortney discuss Adobe Photoshop Camera. This free app, available on […]

                  Agricultural Campus Outdoor Wireless

                  OIT has recently completed adding an extensive outdoor wireless presence on the AG Campus. This addition will allow for greater […]

                  When Your Webpage Just Won’t Load Correctly

                  Have you ever tried to go to a website that you’ve been to before and it just won’t load what […]

                  Diagram with Visio – Now Available in Microsoft 365

                  Visio, Microsoft’s diagramming and flowchart software is now available in your Microsoft 365 subscription through the university. Visio has co-authoring and collaboration […]

                  macOS Monterey is now available

                  This year marks the 20th anniversary of Apple’s macOS operating system, and last week Apple released its latest operating system, […]

                  Help Your Students Learn How to Make Better Decisions

                  People are more likely to stick something out if it costs them something to be there. This concept from Seth […]


                  Research-Focused Webinars

                   Did you want to learn some of the finer points of geographic information systems, statistics, or data science? Check out […]


                  Webinars for Faculty and Students

                  As the semester gets closer an end, OIT has you covered with preparing your students for final projects and preparing yourself for spring […]

                  Mathematica Now Uses Your UT Email with Single Sign On

                  Mathematica is now available for download from the University of Tennessee software distribution site with a new Single Sign On […]

                  Prepare Now for Online Final Exams

                  Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless of […]


                  October 2021

                  UT Webinar Series and Symposium on High Impact Practices

                  Brought to you by the   One UT Collaboration & Innovation Grant   OIT has partnered with OLAP (Online Learning and Academic Programs) […]


                  Mandatory 10-Digit Local Dialing

                  Over the next few months, everyone nationwide will be required to use 10-digit dialing.  Many of our local phone providers […]

                  Change in UT’s Email Forwarding Policy

                  What is changing? Starting on December 15, 2021, all UT faculty, staff, and departmental accounts will no longer be able […]

                  Windows 11

                  Microsoft just released Windows 11 to eligible users on October 5.   The Windows 11 upgrade is a phased rollout which targets eligible devices first.  […]

                  LinkedIn Learning Honors World Mental Health Day

                  Sunday, October 10th is World Mental Health Day. LinkedIn Learning has created a collection of topics that offer encouragement, positivity, purpose, […]

                  OER: Awards and Grants

                  The movement to use open course materials, Open Educational Resources (OER), and zero-cost materials has been gaining traction at the […]


                  Get Organized, Learn OneNote

                  Have you wanted to learn how to use OneNote to get organized but you don’t have the time to attend […]

                  Request Closed Captions Now

                  Now is the time to get your videos and audio files professionally closed captioned. For a short time, OIT is […]


                  UT Webinar Series and Symposium on High Impact Practices

                  Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

                  24/7 Help From Proctorio

                  Did you know that you can reach out to Proctorio anytime if you need help? In your Canvas course, you can […]

                  Update Your Zoom Client

                  Beginning November 1, 2021, all accounts must be running on at least a minimum version 5.5.0 for most Zoom products […]

                  Are You Prone?

                  Some of you may have noticed an increase in the number of phishing emails hitting your mailboxes. OIT received approximately […]


                  September 2021

                  Mplus – New Features in Version 8.5 on Apps

                  Mplus is a statistical package mainly used for Structural Equation Modeling (SEM). Version 8.5 of Mplus has been installed on OIT’s Apps@UTK server,   New features include:  Bayesian estimation […]

                  Update Your Apple Devices Now

                  On September 13, 2021, Apple released critical security updates for its iPhones, iPads, Macs, and Apple Watches.  These emergency updates […]

                  Panopto, Create button

                  Don’t See the “Create” Button in Panopto?

                  Are you trying to record with Panopto from the web or by connecting through Cynap for the first time and […]

                  Campus-wide Wireless Stable

                  Over the last few weeks, our wireless infrastructure has been unstable, typically failing around peak class population times as students […]

                  Resources for Recording in the Classroom

                  As the semester continues, you may need to record your lectures during class. In most campus-hosted classrooms, you have access […]


                  Why Record with Panopto?

                  OIT has made options to record your classroom lectures easier than ever! Panopto is a cloud-based, lecture capture system that is fully integrated into the […]

                  Use LinkedIn to Find a Job or Internship

                  OIT is offering student training in partnership with the Center for Career Development’s Choose Your Adventure: Preparing for Your Career Journey event. LinkedIn is a great […]


                  Develop Your Teaching and Research Skills

                  OIT offers training via Zoom and asynchronous training via Canvas. Check out these upcoming live Zoom workshops in September:   Then, learn […]


                  August 2021

                  Featured Software: JMP Pro 16

                  JMP is a suite of computer programs for statistical analysis and data visualization developed by the JMP business unit of SAS Institute. The […]

                  “Green Screen” Issue on MacBooks when Recording?

                  Have you experienced a “green screen” recording blocker when trying to capture your MacBook screen on Zoom or Panopto in […]

                  UT Webinar Series and Symposium on High Impact Practices

                  Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

                  OER: Students Take Action

                  State and national studies indicate that the high cost of course materials negatively influences students’ decisions about their education. Research shows that these costs […]



                  Create a Web Presence With OIT’s Hosting Solutions

                  Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

                  ISAAC Open Enclave: New GPU nodes

                  Four new Graphics Processing Unit (GPU) computational nodes are now available through the ISAAC Open Enclave computing cluster. This includes two […]


                  Your Students Can’t Hear You?

                  Request a Portable Speaker System from OIT Are you teaching in a low-tech classroom or less-traditional teaching space this fall […]

                  Go Online to Get in Line

                  New Check-in Process for the OIT HelpDesk and Student Computer Support  The OIT HelpDesk and Student Computer Support (SCS) walk-in […]

                  Need-to-Know, New Technology, and Services for Faculty

                  In this episode of Technology Connections, Jean Derco, Executive Director of OIT Support Services, joins us to discuss the critical faculty services […]

                  HDMI Adapters available for instructors

                  HDMI Adapters Available for Instructors

                  Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]

                  OIT HelpDesk: Extra Hours this Weekend

                  OIT will have extra staff available by phone to help students as they move in. Typical requests include connecting to […]

                  UT Webinar Series and Symposium on High Impact Practices

                  Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]


                    Recording Your Classroom Lecture with Panopto

                    With the new lecture recording system, Panopto, you can easily record a high-quality version of your lecture in the classroom […]

                    Open Educational Resources: Faculty Take Action

                    Faculty across campus are saving students money on textbooks by using freely available Open Educational Resources (OER).  By adopting, adapting, and […]

                    Get to Know Your Classroom

                    Many classrooms this summer were updated to include the WolfVision Cynap and options to record using Panopto. If it has been a […]

                    What’s New on Campus for Instructors and Researchers

                    Over the summer, many updates and improvements have been made to campus. Some of these are in your classroom, in […]

                    July 2021

                    ISAAC Workshop Series

                    Workshops on HPSC Resources

                    OIT High Performance & Scientific Computing will host a workshop series from August 9, 2021, to August 13, 2021. These […]


                    OIT Support for Researchers

                    The Research Computing Support (RCS) team is available for virtual consultations to help plan your research, analyze data, and report […]


                    Qualtrics Workshops Now Available

                    With the announcement of the new five-year agreement, OIT has added Qualtrics to their workshop offerings. The newest workshop, Qualtrics: Basics, is targeted towards […]

                    Are your technology tools accessible?

                    Departments and programs purchasing web-based, student-facing software are responsible for ensuring the accessibility of the products before purchasing or licensing. […]

                    Gmail for UTK Faculty and Staff and other Email Policy Changes

                    Over the next few months, university email services for faculty and staff will be changing.  Gmail is now an option […]

                    Hello Panopto, So Long Mediasite  

                    Panopto has replaced Mediasite as the university’s lecture capture and video media management solution, and to finalize this transition, access to Mediasite will officially end on Friday, August 13.   Over the […]

                    Technology Connections logo; Steve and Kortney headshots

                    Microsoft ToDo Helps Get You Organized

                    In this episode of Technology Connections, learn about Microsoft ToDo. In about ten minutes, you’ll learn about this app, part […]

                    one UT logo

                    UT Webinar Series and Symposium on High Impact Practices

                    Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

                    June 2021

                    ArcGIS Map Viewer

                    ArcGIS Online has a new map viewer. The new Map Viewer (formerly known as Map Viewer Beta) and Map Viewer […]


                    images of cellphones

                    Get Everyone Talking with Clickers

                    Have you ever wanted to increase student engagement in a discussion-based course? With Turning (formally TurningTechnologies) you can ask ad […]

                    OER letters and books on a laptop

                    Rethinking Textbooks for Fall?

                    Want to save your students money on course materials? Try Open Educational Resources (OER). It’s easier than you might think. These high-quality […]

                    Proctorio logo

                    Proctorio Is Replacing Respondus

                    You have been asking for a more robust online proctoring solution that provides scale, more detailed results, and results more […]

                    Internet Explorer 11 logo

                    Say Farewell to Internet Explorer 11

                    Microsoft has announced that their Microsoft 365 apps, including email, OneDrive, and Office online, will no longer support Internet Explorer […]

                    New Panopto Features Coming Soon

                    Panopto just announced several new and exciting features that will be made available soon. Several features include items frequently requested by faculty and […]

                    May 2021

                    Captioning Your Videos Has Never Been Easier

                    OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They […]

                    gears technology design

                    OIT Support: Where To Find It & How To Get It

                    The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing […]

                    Qualtrics Now Available Through May 31, 2026

                    OIT is happy to announce that the university has signed a new five-year agreement with Qualtrics. Qualtrics accounts are available […]

                    STATA logo

                    Announcing Stata 17

                    Stata is a general-purpose software package for statistics, data management, and graphics. Stata 17 was recently released providing 29 additional features. […]


                    Power Analysis Added to SPSS 27

                    Are you focusing on research this summer? Power Analysis tools are being added to SPSS. You can run it on […]


                    calendar with training icon

                    Learn New Technology on Your Schedule

                    Learn on your own using OIT’s asynchronous workshops written with faculty in mind. Select research topics or focus on improving the delivery […]


                    PowerPoint logo with a cape and sunset

                    Utilize the Power of PowerPoint

                    PowerPoint has more features being added all the time and faculty can now learn how to improve PowerPoint presentations through asynchronous workshops available on […]

                    Growing Trend: Open Educational Resources

                    Open Educational Resources (OERs) are educational materials that are either in the public domain or licensed for free access and […]

                    Zoom logo

                    Zoom Is Here to Stay

                    When OIT first signed a contract with Zoom in 2015, who would have thought it would be our go-to platform […]

                    dusty office desk

                    Reboot Your Office

                    As you begin to return to campus, we wanted to remind you of a few IT housekeeping tips that will […]

                    Designing for Inclusion Online

                    Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]

                    Summer Workshops

                    Keep Learning this Summer!

                    As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]

                    Kre8v Corner: 5-Week Photoshop Workshop Challenge

                    Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]

                    April 2021

                    Explore the OIT Service Portal

                    Use the OIT Service Portal at to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]

                    MS Planner: Helps You with Simple Tasks or Complex Project Management

                    Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]

                    2 Ways to Get Panopto Training

                    You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]


                    checkmark magnifying glass ACCESSIBILITY text

                    Apply for the New OIT Accessibility by Design Grant

                    If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]

                    What’s New in MATLAB R2021a?

                    MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products.   New products include:   DDS Blockset – design and simulate DDS applications  […]

                    New Vodcast Episode: MS Bookings Makes Scheduling Meetings Simpler

                    In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]

                    Download Your Zoom Participant List

                    Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]

                    Signing In to Zoom

                    Signing in to Zoom with your UT account is now more important than ever.  For any event or class that […]

                    Say Goodbye to Skype for Business

                    Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]

                    March 2021

                    Expand Your Classroom Communications with Panopto

                    Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]

                    When Speaking Is Better than Writing

                    There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]

                    CAS: Slight Change

                    The Office of Innovative Technologies (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]


                      Don’t Be A Slacker, Use Microsoft Teams

                      Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]

                      Relaxation: An Important Part of Your Success

                      During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]


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                      Zoom Bombing

                      Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]


                      Computer Security Update: It’s THAT time of the year; TAX season!

                      Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]


                      We Need YOUR Input

                      The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]


                        February 2021

                        Microsoft 365: LISTS

                        If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

                        Classroom Annotation Ideas

                        During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]


                        Respondus Lockdown Browser: What You Need To Know

                        The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]


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                        Your Zoom Meeting is at Risk

                        When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]


                        Microsoft Teams logo

                        Microsoft Teams for Education; Is It Right for Your Class?

                        Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

                        HPSC SLURM logo

                        ISAAC Secure Enclave: New Nodes Now Available

                        New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]


                        closed captioning icon

                        Closed Captioning…For Everyone!

                        Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

                        Photo of two OIT Staff members and Technology Connections logo

                        Watch the New Technology Connections Vodcast

                        Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]


                        Panopto logo

                        Additional Panopto Help

                        If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

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                        Microsoft FindTime

                        Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

                        January 2021

                        Zoom logo with design elements

                        Enhance Your Zooming!

                        As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]


                        Issues with MacOS 11 in Classrooms

                        Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

                        Changes to External Email Notification

                        Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]


                        Need Help with Using Classroom Technology?

                        Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]


                        What’s new from OIT this Spring?

                        Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]


                          Clicker Drop-In Help

                          Students: Get Help Setting Up Your Clickers

                          Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]


                          Panopto, Canvas Studio and Zoom logos

                          Which Lecture Capture Tool Should You Use?

                          Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

                          laptop, desktop, ipad, iphone

                          How to get your tech toys online after the holidays

                          Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]


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                            Resources to Support Your Spring 2021 Instruction

                            OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]


                            Online@UT (Canvas) Updates

                            In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

                            December 2020

                            What A Year We’ve Had!

                            It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]


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                              Computer Security: Safe Online Holiday Shopping

                              It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]


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                              Keep Your Mind in Shape During the Holidays With LinkedIn Learning

                              LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]


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                              Learn How to Use Your Classroom Technology and Record Your Lecture

                              Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]


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                              Don’t Forget: Annual Compliance Training

                              All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]


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                              ‘Tis the Season

                              With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]


                                November 2020

                                Add Games, Flash Cards, and More to Your Online Classes with Materia

                                Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

                                laptop with caution tape

                                macOS 11 Big Sur now available

                                Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

                                OIT HelpDesk and Student Computer Support are going virtual

                                On Wednesday, November 25, 2020, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve […]


                                  Online Assessments

                                  Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]


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                                  Learn How to Create Your Own Online Workshop

                                  Do you want to create a training session but are not sure how to do it in the age of […]


                                  OIT to Launch New Lecture Capture System: Panopto

                                  On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]


                                  OneDrive and SharePoint logos with a link icon

                                  Changes to OneDrive and SharePoint Online Link Sharing

                                  On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

                                  October 2020

                                  computer screen with UTK students doing group work on campus

                                  Group work and Collaboration from a distance

                                  Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

                                  October: National Cybersecurity Awareness Month 2020

                                  Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]


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                                  LinkedIn Learning Resources for Veterans and Their Families

                                  In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]


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                                  OIT Launches Canvas Catalog

                                  Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

                                  Restore Duo to your new phone

                                  Setting up 2FA for your new phone

                                  If you picked up a new phone, you will need to restore your Duo account to the new phone before […]


                                  AMD node

                                  New Nodes Available for ISAAC Users

                                  New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]


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                                    Getting your newsletters past the spam filters

                                    As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]


                                    Respondus logo

                                    Respondus LockDown Browser and Respondus Monitor- Test your Technology and Be Prepared.

                                    LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]



                                    Changes to T-Storage Home Area (H: Drive)

                                    October 13, 2020, OIT made changes to T-Storage Home areas. Changes to Quotas Anyone with an existing home area using […]


                                      OIT Launched a New Service Portal

                                      On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

                                      September 2020

                                      DUO logo shield and phone

                                      2FA for Departmental Accounts

                                      On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]


                                      Google Drive logo with restore trash icon

                                      Change to Google Drive ‘My Trash’

                                      Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

                                      Zoom logo with graphic elements

                                      Are you having trouble with sound in your classroom?

                                      Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]


                                      classroom with few students and professor

                                      Did your class go hybrid on you? 

                                      If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]


                                      Zoom Security

                                      Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]


                                      Advanced Computing Facility (ACF) is now ISAAC

                                      The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

                                      LinkedIn Logo with graphic elements

                                      Learn New Study Skills That Actually Work

                                      LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]


                                      Out with the Old; In with the New Website

                                      As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]


                                        Mega phone and geometric shapes inside of hands

                                        GTA@OIT Grant Call for Proposals Now Open

                                        The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]


                                        Best Practices for Online Assessments

                                        Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]


                                        August 2020

                                        clickers and Turning Point logo

                                        Clicker Self-Service Training Module

                                        The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]


                                        webcam image on computer

                                        Webcam Announcement

                                        Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

                                        graphs and text

                                        SPSS and Catalina (macOS 10.15)

                                        Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

                                        AMD Node graphic

                                        New Nodes Available for ACF Users

                                        An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

                                        computer technology in the background and text overlay with cables in letters

                                        While Campus Was Quiet…

                                        As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

                                        laptop and laptop showing control panel screen

                                        Request Help for Your Classroom

                                        It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]


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                                        Computer Labs and Safety

                                        OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]


                                        classroom social distanced chairs with laptop computer

                                        Technology and Teaching Modalities

                                        With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]


                                        illustration technology and photo

                                        New Classroom Technology Website

                                        Check out the new website. Here, you will get instructions on how to use the technology in your specific […]


                                        July 2020

                                        Storage units in the cloud with OneDrive and Google Drive logos

                                        File-Sharing and Collaboration in the Cloud

                                        Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

                                        April 2020

                                        cartoon screen with people having online meeting with Outlook and MS Teams logo

                                        Tips on Running Efficient Online Meetings

                                        How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]