Discover how to rethink your physical spaces so that they are mirrored at home and at work, as well as […]

Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]

As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]

Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]

Use the OIT Service Portal at help.utk.edu to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]

Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter before August 31, 2021, to prevent an interruption of service. […]

You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]

Make a plan today to ensure your computer is in good working order and has the tools you need for […]

MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products.   New products include:   DDS Blockset – design and simulate DDS applications  […]

OIT is permanently shutting down its Mediasite platform on Friday, August 13. Panopto has replaced Mediasite as the university’s lecture capture platform […]

In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]

Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]

We know you are anxious to get started with your Summer course development in Canvas. The course shells are ready […]

Signing in to Zoom with your UT account is now more important than ever.  For any event or class that […]

Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]

Mplus is a statistical package mainly used for structural equation modeling (SEM). Version 8.5 of Mplus is now available on OIT’s Citrix server, apps.utk.edu.   New features include:  […]

Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]

There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]

The Office of Information Technology (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]

Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]

High-Performance Computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]

Six minutes and 40 seconds is all it takes to learn about the exciting research happening on campus. Join the Office […]

Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]

Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]

The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]

Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]

Power analysis is often an important first step in research. It is used to estimate the minimum sample size needed […]

The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]

When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]

Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]

Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]

If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]

Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]

Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]

Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]

Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

On Monday, January 11, 2021, OIT services resumed in the Commons at Hodges Library. To provide support in a safe and […]

Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]

In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]

We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]

It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]

The OIT HelpDesk will be closed for the upcoming holidays. While the university is closed, we will continue to monitor the […]

LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]

Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]

All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]

With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

On Wednesday, November 25, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve the […]

Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]

Do you want to create a training session but are not sure how to do it in the age of […]

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]

On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]

In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]

Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

If you picked up a new phone, you will need to restore your Duo account to the new phone before […]

New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]

As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]

This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]

LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]

Every week from now until December 3, OIT’s High Performance & Scientific Computing group will be holding Zoom office hours for ISAAC, […]

On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]

Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]

If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]

Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]

The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]

As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]

UT has contracts with many software providers to give faculty, staff, and students access to these programs for school and […]

The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]

Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]

OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]

We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]