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OIT News

The New Normal: A Collection of Videos on LinkedIn Learning

Discover how to rethink your physical spaces so that they are mirrored at home and at work, as well as […]

 |  Instructional Design & Support

Designing for Inclusion Online

Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]

 |  Training

Keep Learning this Summer!

As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]

 |  Instructional Design & Support

UT Webinar Series and Symposium on High Impact Practices

Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

 |  Training

Kre8v Corner: 5-Week Photoshop Workshop Challenge

Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]

 |  HelpDesk

Explore the OIT Service Portal

Use the OIT Service Portal at to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]

 |  Training

MS Planner: Helps You with Simple Tasks or Complex Project Management

Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]

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 |  Software

Adobe Software Renewals

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter before August 31, 2021, to prevent an interruption of service. […]

2 Ways to Get Panopto Training

You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]

Preparing for Life After UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

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Apply for the New OIT Accessibility by Design Grant

If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]

Check Your Tech Before Finals

Make a plan today to ensure your computer is in good working order and has the tools you need for […]

 |  Matlab |  Research

What’s New in MATLAB R2021a?

MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products.   New products include:   DDS Blockset – design and simulate DDS applications  […]

Mediasite End of Life Shutdown Coming in August 

OIT is permanently shutting down its Mediasite platform on Friday, August 13. Panopto has replaced Mediasite as the university’s lecture capture platform […]

New Vodcast Episode: MS Bookings Makes Scheduling Meetings Simpler

In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]

Download Your Zoom Participant List

Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]

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 |  Canvas

Summer 2021 Canvas Course Shells Now Available

We know you are anxious to get started with your Summer course development in Canvas. The course shells are ready […]

Signing In to Zoom

Signing in to Zoom with your UT account is now more important than ever.  For any event or class that […]

Say Goodbye to Skype for Business

Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]

 |  Research |  Software

Mplus – New Features in Version 8.5 on Apps

Mplus is a statistical package mainly used for structural equation modeling (SEM). Version 8.5 of Mplus is now available on OIT’s Citrix server,   New features include:  […]

 |  Panopto |  Teaching Tools |  Webcasting

Expand Your Classroom Communications with Panopto

Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]

 |  Training

When Speaking Is Better than Writing

There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]

 |  Accounts & Access Management

CAS: Slight Change

The Office of Information Technology (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]

Don’t Be A Slacker, Use Microsoft Teams

Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]

 |  High Performance & Scientific Computing

What Is High Performance and Scientific Computing?

High-Performance Computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

Check With Us Before You Buy

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

Relaxation: An Important Part of Your Success

During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]

Mic/Nite Goes Virtual: RSVP Now

Six minutes and 40 seconds is all it takes to learn about the exciting research happening on campus. Join the Office […]

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Zoom Bombing

Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]

 |  Information Security

Computer Security Update: It’s THAT time of the year; TAX season!

Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]

We Need YOUR Input

The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]

Create a Web Presence With OIT’s Hosting Solutions

Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

Microsoft 365: LISTS

If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

Classroom Annotation Ideas

During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]

Power Analysis Added to SPSS 27

Power analysis is often an important first step in research. It is used to estimate the minimum sample size needed […]

Respondus Lockdown Browser: What You Need To Know

The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]

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Your Zoom Meeting is at Risk

When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]

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Microsoft Teams for Education; Is It Right for Your Class?

Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

 |  High Performance & Scientific Computing

ISAAC Secure Enclave: New Nodes Now Available

New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]

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Closed Captioning…For Everyone!

Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

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Watch the New Technology Connections Vodcast

Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]

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Additional Panopto Help

If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

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Microsoft FindTime

Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

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Enhance Your Zooming!

As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]

Issues with MacOS 11 in Classrooms

Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

Changes to External Email Notification

Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]

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 |  High Performance & Scientific Computing

Support for research proposal development from OIT High Performance & Scientific Computing (HPSC)

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]

Need Help with Using Classroom Technology?

Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]

What’s new from OIT this Spring?

Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]

Students: Get Help Setting Up Your Clickers

Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

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OIT Services in the Commons at Hodges Library

On Monday, January 11, 2021, OIT services resumed in the Commons at Hodges Library. To provide support in a safe and […]

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Which Lecture Capture Tool Should You Use?

Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

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How to get your tech toys online after the holidays

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

Welcome, New Vols

Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

Resources to Support Your Spring 2021 Instruction

OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]

Online@UT (Canvas) Updates

In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

What A Year We’ve Had!

It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]


Before You Log Off For The Holidays

We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]

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Computer Security: Safe Online Holiday Shopping

It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]

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Holiday Hours for the OIT HelpDesk

The OIT HelpDesk will be closed for the upcoming holidays. While the university is closed, we will continue to monitor the […]

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Keep Your Mind in Shape During the Holidays With LinkedIn Learning

LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]

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Learn How to Use Your Classroom Technology and Record Your Lecture

Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]

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 |  Information Security

Don’t Forget: Annual Compliance Training

All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]

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‘Tis the Season

With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]

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Canvas Semester End Checklist

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Add Games, Flash Cards, and More to Your Online Classes with Materia

Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

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macOS 11 Big Sur now available

Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

OIT HelpDesk and Student Computer Support are going virtual

On Wednesday, November 25, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve the […]

Online Assessments

Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]

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Learn How to Create Your Own Online Workshop

Do you want to create a training session but are not sure how to do it in the age of […]

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Are you hiring new faculty for the spring semester?

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

OIT to Launch New Lecture Capture System: Panopto

On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]

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Changes to OneDrive and SharePoint Online Link Sharing

On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

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Group work and Collaboration from a distance

Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

October: National Cybersecurity Awareness Month 2020

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]

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LinkedIn Learning Resources for Veterans and Their Families

In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]

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OIT Launches Canvas Catalog

Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

Restore Duo to your new phone

Setting up 2FA for your new phone

If you picked up a new phone, you will need to restore your Duo account to the new phone before […]

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 |  High Performance & Scientific Computing

New Nodes Available for ISAAC Users

New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]

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Getting your newsletters past the spam filters

As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]

Renew your websites annually

This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]

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Respondus LockDown Browser and Respondus Monitor- Test your Technology and Be Prepared.

LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]

Announcing ISAAC Zoom Office Hours

Every week from now until December 3, OIT’s High Performance & Scientific Computing group will be holding Zoom office hours for ISAAC, […]

OIT Launched a New Service Portal

On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

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2FA for Departmental Accounts

On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]

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Change to Google Drive ‘My Trash’

Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

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Are you having trouble with sound in your classroom?

Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]

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Did your class go hybrid on you? 

If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]

Zoom Security

Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]

Advanced Computing Facility (ACF) is now ISAAC

The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

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Learn New Study Skills That Actually Work

LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]

Out with the Old; In with the New Website

As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]

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Software for faculty, staff, and students

UT has contracts with many software providers to give faculty, staff, and students access to these programs for school and […]

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GTA@OIT Grant Call for Proposals Now Open

The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]

Best Practices for Online Assessments

Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]

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Clicker Self-Service Training Module

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

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Webcam Announcement

Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

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SPSS and Catalina (macOS 10.15)

Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

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New Nodes Available for ACF Users

An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

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While Campus Was Quiet…

As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

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Request Help for Your Classroom

It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]

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Computer Labs and Safety

OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]

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Technology and Teaching Modalities

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

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New Classroom Technology Website

Check out the new website. Here, you will get instructions on how to use the technology in your specific […]

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Get to Know Your Classrooms for Fall

We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]

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New Feature: PowerPoint Live

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

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OIT Planning for the Fall Semester

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

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File-Sharing and Collaboration in the Cloud

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

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Lecture Creation Using Zoom

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

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How to Record Your PowerPoint Presentation 

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

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New Students

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

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 |  Information Security

Upcoming change to the VPN

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), We […]


Include This in Your Syllabus: Tech Requirements for Student Exams

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

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Zoom: Share Screen Permissions

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

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OIT Upgrades Internet Capacity (Again)

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

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Best Ways to Receive Quick Help from OIT

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

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Closed Captioning Videos: Facts and Support

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

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LinkedIn Learning Makes Assigning Online Projects Easier

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

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OIT Support: Where to find it & How to get it

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]