Over the next few months, everyone nationwide will be required to use 10-digit dialing.  Many of our local phone providers […]

What is changing? Starting on December 14, 2021, all UT faculty, staff, and departmental accounts will no longer be able […]

Microsoft just released Windows 11 to eligible users on October 5.   The Windows 11 upgrade is a phased rollout which targets eligible devices first.  […]

Annual Compliance Training Again this year, the notifications for annual compliance training modules are combined into one concise message. Employees […]

Sunday, October 10th is World Mental Health Day. LinkedIn Learning has created a collection of topics that offer encouragement, positivity, purpose, […]

The movement to use open course materials, Open Educational Resources (OER), and zero-cost materials has been gaining traction at the […]

Have you wanted to learn how to use OneNote to get organized but you don’t have the time to attend […]

Now is the time to get your videos and audio files professionally closed captioned. For a short time, OIT is […]

Join the Office of the Provost and OIT for Mic/Nite at the Relix Variety Theatre for a “Pecha-Kucha Powered” social gathering. RSVP at the Mic/Nite website.  Thursday, […]

Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

Did you know that you can reach out to Proctorio anytime if you need help? In your Canvas course, you can […]

Beginning November 1, 2021, all accounts must be running on at least a minimum version 5.5.0 for most Zoom products […]

Some of you may have noticed an increase in the number of phishing emails hitting your mailboxes. OIT received approximately […]

Mplus is a statistical package mainly used for Structural Equation Modeling (SEM). Version 8.5 of Mplus has been installed on OIT’s Apps@UTK server, apps.utk.edu.   New features include:  Bayesian estimation […]

On September 13, 2021, Apple released critical security updates for its iPhones, iPads, Macs, and Apple Watches.  These emergency updates […]

Are you trying to record with Panopto from the web or by connecting through Cynap for the first time and […]

Over the last few weeks, our wireless infrastructure has been unstable, typically failing around peak class population times as students […]

As the semester continues, you may need to record your lectures during class. In most campus-hosted classrooms, you have access […]

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]

UT has contracts with many software providers to give faculty, staff, and students access to these school, work, and academic […]

Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

OIT has made options to record your classroom lectures easier than ever! Panopto is a cloud-based, lecture capture system that is fully integrated into the […]

OIT is offering student training in partnership with the Center for Career Development’s Choose Your Adventure: Preparing for Your Career Journey event. LinkedIn is a great […]

OIT offers training via Zoom and asynchronous training via Canvas. Check out these upcoming live Zoom workshops in September:   Then, learn […]

With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]

JMP is a suite of computer programs for statistical analysis and data visualization developed by the JMP business unit of SAS Institute. The […]

Have you experienced a “green screen” recording blocker when trying to capture your MacBook screen on Zoom or Panopto in […]

Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

State and national studies indicate that the high cost of course materials negatively influences students’ decisions about their education. Research shows that these costs […]

Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

Four new Graphics Processing Unit (GPU) computational nodes are now available through the ISAAC Open Enclave computing cluster. This includes two […]

Request a Portable Speaker System from OIT Are you teaching in a low-tech classroom or less-traditional teaching space this fall […]

New Check-in Process for the OIT HelpDesk and Student Computer Support  The OIT HelpDesk and Student Computer Support (SCS) walk-in […]

OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]

In this episode of Technology Connections, Jean Derco, Executive Director of OIT Support Services, joins us to discuss the critical faculty services […]

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]

Join us online for the Fall 2021 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

OIT will have extra staff available by phone to help students as they move in. Typical requests include connecting to […]

Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

With the new lecture recording system, Panopto, you can easily record a high-quality version of your lecture in the classroom […]

Faculty across campus are saving students money on textbooks by using freely available Open Educational Resources (OER).  By adopting, adapting, and […]

Many classrooms this summer were updated to include the WolfVision Cynap and options to record using Panopto. If it has been a […]

Over the summer, many updates and improvements have been made to campus. Some of these are in your classroom, in […]

OIT High Performance & Scientific Computing will host a workshop series from August 9, 2021, to August 13, 2021. These […]

The Research Computing Support (RCS) team is available for virtual consultations to help plan your research, analyze data, and report […]

With the announcement of the new five-year agreement, OIT has added Qualtrics to their workshop offerings. The newest workshop, Qualtrics: Basics, is targeted towards […]

Departments and programs purchasing web-based, student-facing software are responsible for ensuring the accessibility of the products before purchasing or licensing. […]

Mark your calendar to attend the inaugural -omics Symposium on August 12, 2021. You can engage with the University of Tennessee research […]

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

Over the next few months, university email services for faculty and staff will be changing.  Gmail is now an option […]

Panopto has replaced Mediasite as the university’s lecture capture and video media management solution, and to finalize this transition, access to Mediasite will officially end on Friday, August 13.   Over the […]

In this episode of Technology Connections, learn about Microsoft ToDo. In about ten minutes, you’ll learn about this app, part […]

Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

ArcGIS Online has a new map viewer. The new Map Viewer (formerly known as Map Viewer Beta) and Map Viewer […]

Have you ever wanted to increase student engagement in a discussion-based course? With Turning (formally TurningTechnologies) you can ask ad […]

Want to save your students money on course materials? Try Open Educational Resources (OER). It’s easier than you might think. These high-quality […]

We know you are anxious to get started with your fall course development in Canvas. The course shells are ready […]

You have been asking for a more robust online proctoring solution that provides scale, more detailed results, and results more […]

Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]

Microsoft has announced that their Microsoft 365 apps, including email, OneDrive, and Office online, will no longer support Internet Explorer […]

Do you have plans to visit other universities over the summer?  Will you be collaborating with your peers in person? […]

Panopto just announced several new and exciting features that will be made available soon. Several features include items frequently requested by faculty and […]

OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They […]

The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing […]

OIT is happy to announce that the university has signed a new five-year agreement with Qualtrics. Qualtrics accounts are available […]

Stata is a general-purpose software package for statistics, data management, and graphics. Stata 17 was recently released providing 29 additional features. […]

Are you focusing on research this summer? Power Analysis tools are being added to SPSS. You can run it on […]

Learn on your own using OIT’s asynchronous workshops written with faculty in mind. Select research topics or focus on improving the delivery […]

PowerPoint has more features being added all the time and faculty can now learn how to improve PowerPoint presentations through asynchronous workshops available on […]

Open Educational Resources (OERs) are educational materials that are either in the public domain or licensed for free access and […]

When OIT first signed a contract with Zoom in 2015, who would have thought it would be our go-to platform […]

As you begin to return to campus, we wanted to remind you of a few IT housekeeping tips that will […]

Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]

As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]

Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]

Use the OIT Service Portal at help.utk.edu to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]

Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter before August 31, 2021, to prevent an interruption of service. […]

You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]

Make a plan today to ensure your computer is in good working order and has the tools you need for […]

MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products.   New products include:   DDS Blockset – design and simulate DDS applications  […]

In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]

Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]

We know you are anxious to get started with your Summer course development in Canvas. The course shells are ready […]

Signing in to Zoom with your UT account is now more important than ever.  For any event or class that […]

Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]

Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]

There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]

The Office of Information Technology (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]

Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]

High-Performance Computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]

Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]

Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]

The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]

If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]

The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]

When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]

Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]

Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]

If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]

Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]

Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]

Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]

Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

On Monday, January 11, 2021, OIT services resumed in the Commons at Hodges Library. To provide support in a safe and […]

Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]

In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]

We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]

It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]

The OIT HelpDesk will be closed for the upcoming holidays. While the university is closed, we will continue to monitor the […]

LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]

Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]

All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]

With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]

Do you want to create a training session but are not sure how to do it in the age of […]

On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]

On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]

In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]

Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

If you picked up a new phone, you will need to restore your Duo account to the new phone before […]

New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]

As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]

This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]

LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]

Every week from now until December 3, OIT’s High Performance & Scientific Computing group will be holding Zoom office hours for ISAAC, […]

On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]

Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]

If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]

Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]

The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]

As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]

The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]

Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]

OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]

We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]