We are happy to announce that starting Monday, August 10, OIT services will resume in the Commons at Hodges Library.  […]

This workshop is a “one-stop-shop” for asynchronous training related to many different aspects of designing and delivering an effective online […]

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]

OIT will be offering training sessions where faculty can go to a representative classroom and test out the equipment. Meet […]

You may not yet know exactly which classroom you’re teaching in, but you probably know if you will be teaching […]

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter between now and August 31, 2020, to prevent an interruption […]

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), access.utk.edu. We […]

In partnership with the VolCard office, the official Tennessee mobile app now allows you to add your VolCard to your […]

July 13-17, 2020 The ESRI User Conference (UC) has moved to a virtual format. Any student or 2020 graduate can attend the Virtual ESRI […]

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

OIT Research Computing Support (RCS) establishes and renews license agreements for qualitative, quantitative, and geographic information system software packages. While […]

We know you are anxious to get started with your Fall course development in Canvas. We’ve created the course shells […]

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]

Adobe has made Creative Cloud available to UT students from their home computers through July 6, 2020.  If your class […]

As we observe Memorial Day, OIT would like to share some resources available to veterans and their spouses from LinkedIn Learning. In this collection, you’ll find […]

The new Zoom 5.0 desktop client is available, and we encourage you to upgrade now to take advantage of the […]

Asynchronous, Refresher Workshop Beginning a new semester while teaching remotely has challenges. In an effort to support faculty who will […]

Over the summer, OIT is upgrading more than 60 classrooms to be ready when students and faculty return in the fall. These rooms will be […]

LinkedIn Learning has announced that as of July 1, 2020, they will no longer be supporting connections from Internet Explorer […]

We are all doing more and more online now, and the need for digital signatures is growing. Adobe Acrobat offers […]

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]

How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]

OIT provides a variety of services and support to keep you connected you with colleagues and students remotely so that […]

Don’t lull yourself into a false sense of security while working from home. Test your security savvy by seeing how […]

Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]

Using Zoom for Class Meetings or to Pre-Record Lectures OIT has developed an online tutorial to quickly get you up to speed […]

IT Weekly Special Edition March 22, 2020 On behalf of Vice Provost Academic Affairs, RJ Hinde, and Associate Vice Chancellor and Chief Information Officer, […]

In an effort to best support our faculty, OIT is offering extended virtual support hours via Zoom for Canvas, Zoom, […]

In response to university recommendations regarding the Coronavirus, Research Computing Support will transition its quantitative, qualitative, and ArcGIS consulting services to […]

On January 30, 2020, UTK staff, faculty, and student employees were notified by email that they must reset their NetID […]

The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]

You were assigned a group project. Yay! Now you have to meet with these folks who all have different schedules and priorities. […]

In March, OIT is offering two scheduled topics to help you create accessible instructional materials: Creating Accessible Course Documents (PC […]

Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]

Tuesday, February 25 from 2 pm to 4 pm Learn how to find Open Educational Resources (OER) and turn them […]

OIT will help you identify emails that originate outside the University by adding [EXTERNAL EMAIL] to the body of these […]

OIT is happy to announce that the Akindi contract has been extended through May 2021. Akindi is the web-based assessment […]

Did you know if you’re a UT student, you now have access to premium antivirus software at no additional cost? […]

We have had to make a change to our Unicheck (Canvas Plagiarism Checker) plug-in tool. When you create an assignment […]

The Office of Information Technology (OIT) has plans to keep the Qualtrics license through September 30, 2021. Qualtrics accounts for […]

The Office of Information Technology was notified in mid-January about an information security threat on a commercially purchased system. OIT […]

2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]

When: Wednesday, January 22 at 2 to 2:30 p.m.  Where: Via Zoom. Register and get the link at the OIT workshop […]

As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]

When: Tuesday, January 28 and Wednesday, January 29 from 10 a.m. to 3 p.m.  Where: Center for Career Development, 2nd Floor Student […]

The beginning of a new semester is an exciting time for the Volunteer community! We’ve compiled a Canvas Semester Start Checklist PDF that […]

Will you be teaching in a new classroom in spring? Plan to stop by one of the Clicker and Classroom […]

On February 15, 2020, all history from Lynda.com accounts that have not been activated as LinkedIn Learning accounts will be deleted […]

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

If you picked up a new phone over the holidays, you will need to restore your Duo account to the […]

If you find yourself needing technology help during Finals, OIT is here to help!  OIT HelpDesk   Call us 24/7 for assistance […]

It’s December, and a time to reflect on all that has happened this year. We’ve had another busy year!  Here are […]

If you are using your Volmail account for your email or forwarding to another account, you must create a new […]

Technology issues can strike at the least convenient times. If you’re up working on a project and run into problems, try these solutions:  Help […]

To improve the privacy and safety of the University community, OIT has changed the Google Calendar default view to display […]

2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

OIT is excited to announce a new security training program for students, emeritus faculty, retirees, and sponsored accounts! This training is […]

On January 14, 2020, Microsoft will no longer provide security updates, patches, or support for Windows 7, and OIT will discontinue […]

Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]

US Cellular joins Verizon Wireless in providing a strong signal throughout the Student Union thanks to the cellular Distributed Antenna […]

Do you need to learn the best practices for research so you get the data results most meaningful for your […]

To simplify the login process, LinkedIn Learning is changing how you log in from the LinkedIn Learning website.  LinkedIn Learning […]

Register for one or both upcoming workshops Nov 6 and 10!

You don’t want to miss this fun night!

We are excited to introduce this new and improved webcasting intake form, which was the result of feedback from our […]

In fall 2018, TurningPoint campus-wide licensing was implemented for all students. This change allows students to use their mobile devices, […]

October 30 from 9 to 11 a.m.
Communications, Room 43

Need help getting started?

Students, are you having trouble with your personal computers?

If you get a new phone, you will need to restore your Duo account to the new phone before you […]

OIT has short training videos to help you on many topics, from how to use classroom technology to methods for […]

Interested in all the latest news from OIT? From upcoming workshops and software changes to the latest in cyber security, […]

Are you a researcher in need of help creating survey questions or analyzing data? OIT offers customized assistance to faculty, […]

The University of Tennessee is implementing two-factor authentication, or 2FA, for access to UT online resources. Once you sign up […]

Do you need special software for your class or at work? UT has contracts with many software providers to allow […]

If you’re interested in… Instructional Development Canvas Video Recording Graphic Design Webcasting Computer Support Audio Communications Teaching Applications Software Support […]

LinkedIn Learning (formerly Lynda.com) is an online training program that you have access to. It has thousands of training videos […]

This fall, you may notice some new technology in your classroom. More than 25 classrooms on campus received technology updates, […]

This fall, OIT will introduce new workshops! Some are new topics available face-to-face, others are old favorites available online via […]

The hugely popular HBO miniseries “Chernobyl” dramatizes the story of the 1986 nuclear accident; one of the worst human-made catastrophes […]

You spoke & we listened! The Office of Information Technology (OIT) released the new and improved myUTK on Wednesday, July 24. […]

Org Chart Manager (OCM) is now available for use by UTK, UTSA, IPS, and UT Foundation faculty and staff. They can access […]

The University of Tennessee launched a new mobile app that’s been redesigned and enhanced to provide relevant mobile content to help you stay connected and informed.

Office 365, G-Suite, and Two-Factor Authentication The Office of Information Technology (OIT) will be adding two-factor authentication to Microsoft Office […]

You have to have noticed all the construction work involving Volunteer Boulevard over the last three years, but did you […]

Verizon customers should see a strong signal throughout the building thanks to the new cellular Distributed Antenna Systems (DAS) provided […]

Are you tired of the constant upgrade notices from Java? We have some good news! The majority of UTK users, […]

On May 15, you will see a new look when you sign into UT’s Google G-Suite and Microsoft Office 365 […]

OIT has partnered for more than a decade with the University Libraries to bring you services in the Commons in […]

Did you know you can use maps.utk.edu not just for finding buildings on campus, but for finding WiFi hotspots outside […]

OIT’s training room in the Communications Building now has a new name – and new signage! As the room was […]

Malwarebytes antivirus software is now available for both Windows and Macs. The new version of Malwarebytes is a centrally managed solution; […]

Does your course enrich student experiences with insight into technology evolution and look at solving real-world business problems? Is your […]

Have you seen messages that offer you lots of money for little to no work on your part? Messages like […]

Two-factor authentication, or 2FA, is now available to assist UT employees and students with strengthening the security of their university […]

Spring 2019 Canvas course shells are now available to faculty. It might be time to give some thought to the […]

Did you know Office 365 has lots of ways you can collaborate with your group? Here’s three.

Have you ever wanted to suggest new technology services or request changes to an existing service? Now you can! Submit […]

Faculty, staff, and students have access to the full suite of Office 365 and Google Apps*. You can use either […]

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]