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June 2022

Wellness Wednesday

OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion

In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]

High Performance Software

High Performance Software: Know What’s Available?

OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]


Do you have a passion for technology? Come work for OIT!

If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]


Canvas course shells for fall

Canvas Fall 2022 course shells are now available to Faculty

We know you are anxious to get started with your Fall-term course development in Canvas. The course shells are ready […]


panopto logo

New Features Coming to Panopto

On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]

Here’s the Skinny on Microsoft Office

Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]


    Wellness Wednesday

    OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions

    In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]

    Are your emails getting caught by spam filters?

    Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]


    Two-Factor Authentication Coming to Public Lamp

    On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment ( Once required, […]

    Wellness Wednesday

    OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery 

    In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]

    Online Forms with Workflow

    Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]

    Protect Your Data While Traveling

    Do you have plans to visit other universities over the summer?  Will you be collaborating with your peers in person? […]

    What’s New in Stata 17?

    Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]

    Zoom Like a Pro with On-Demand Training

    The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]


      Do You Need Help Linking or Embedding Panopto Video into Canvas?

      Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]


        Curate a Custom Video Collection for Your Students or Staff

        Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

        ISAAC Open Legacy Cluster Transitions to SLURM

        OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]

        New Student Resources

        Resources for New Students

        The Office of Information Technology (OIT) can answer your questions about passwords, Duo (two-factor), email accounts, software, wired and wireless […]


        May 2022

        Microsoft Mondays Continue Thru June

        Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]

        Traveling this Summer

        Attend workshops at your own pace with OIT Online, Self-Paced workshops. Each workshop highlights software and process that are specific […]

        Welcome, New Vols

        Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

        Changes to the on-campus SMTP service

        If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]

        OIT HelpDesk Hours

        The OIT HelpDesk will be closed on May 30 for Memorial Day. While the university is closed, we will continue […]

        Using Microsoft 365 email encryption

        Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]

        What’s New in Online@UT (Canvas)

        On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]

        Upcoming Changes to eduroam

        This summer, OIT is moving to a new Wi-Fi standard to provide a better experience when connecting to eduroam, the […]

        checkmark, Canvas logo

        Canvas Semester End Checklist

        As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]


        April 2022

        Make Your Online Courses Accessible with UDOIT

        Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.

        Upcoming Changes to the OIT HelpDesk

        The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us.   […]

        Update Your Skills This Summer 

        Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]

        Teaching This Summer? Use 

        Are you teaching in a new classroom this summer and need help with the technology? Use the website. You’ll find individualized […]


        Nearly There: Get Ready for Finals 

        Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]


        Relax for Success: 5 Video Series from LinkedIn Learning 

        As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]


        Preparing for Life After UT

        Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]


        Adobe logo with icons

        Adobe Software Renewals

        Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter before August 31, 2022, to prevent an interruption of service. […]

        Applying SPSS Fix Packs 

        SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]

        Using ArcGIS StoryMaps

        In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]

        Turning Technologies – Now Part of Echo360 

        The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]

        Check With Us Before You Buy

        As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

        Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

        New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]

        UT Symposium 2022 – OneUT: Making an Impact

        The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]


        Get up to speed on Universal Design for Learning (UDL) 

        Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]

        When To Use Your NetID

        At UTK, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” We […]

        March 2022

        Tell Your Story with Adobe Premiere Rush

        In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]

        ChemDraw Professional Suite 21

        PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]

        Happy Graduate and Professional Student Appreciation Week!  

        OIT is pleased to offer many services for graduate students and those who serve them in their studies, including: Research  […]


        Support for Research Proposal Development From OIT High Performance & Scientific Computing (HPSC)

        OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]


        In Memory – Jerry Riehl

        Jerry Riehl, 1959-2022 Jerry Riehl, a Vol for Life to the core, passed away suddenly on March 17, 2022. Jerry […]

        Get Connected to Eduroam 

        The Office of Information Technology recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

        Mark Your Calendar: Upgrade to Network Registration system 

        On October 5 and 6, 2022, OIT will be switching to a new Network Registration system (NetReg). This change will […]

        RSVP for Mic/Nite April 7

        Join the Office of the Provost and OIT for Mic/Nite at the Relix Variety Theatre for a “Pecha-Kucha Powered” social gathering. RSVP at the Mic/Nite website.  Thursday, […]


        Spring Cleaning 

        It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

        Safety First: Getting Online During Spring Break

        While we may be taking a break from school (and work) during Spring Break, the bad guys are hard at […]


        OIT Can Help Solve Your Training Needs

        OIT is excited to offer training development assistance to departments at the University of Tennessee, Knoxville!    Do you need help […]

        Discover Canvas Catalog

        Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]


        Commencement Webcast Requests? Don’t Delay, Submit Today!

        Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]


        UDL Meets Diversity, Equity & Inclusion

        Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]

        Let OIT Give You an Assist with Your Stats

        Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]

        OIT Training Gives You a Slam Dunk on New Skills

        In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration.  Canvas […]

        Reminder: QuestionPro License Expires May 31, 2022

        Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022. 

        Qualtrics Recommended for Web Surveys

        With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]


        February 2022

        OIT Customer Satisfaction Survey Now Open

        We want to know what you think of the campus technology services available to you. Please complete a 10-15 minute survey […]

        Adobe Spark is Now Adobe Creative Cloud Express

        Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]

        Take LinkedIn Learning with You on Spring Break

        LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]

        On-Demand ISAAC Training

        ISAAC Training Available On-Demand

        Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]


        Report Suspicious Emails to OIT

        Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

        Need to solve a WordPress problem in your UT site?

        Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]

        Gift box with hearts and technology

        Happy Valentine’s Day from OIT

        For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

        Take Control of Your Learning Resources

        If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]

        LinkedIn Learning logo and laptop

        Starting Strong with Powerful Study Skills

        The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]


        Take a Short Break to Learn Something New

        With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]

        research graphic

        Support for Your Research

        Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]

        Prep Your Students for Presentations

        Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]

        New Year Zoom Meeting Security Checkup

        With the new year underway, we want to remind you of a few simple security settings and practices you can […]

        January 2022

        Apple and Android Devices Connecting to Wi-Fi

        Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]

        AT&T 5G Now In More Buildings On Campus

        In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]

        The FY22 Computer Upgrade Program is Now Underway

        About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]

        Student with head on laptop. Text says can't log into Zoom?

        Use Your UT Account to Sign In to Zoom

        If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

        Ordering Computer Equipment Just Got Easier

        Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more.  […]

        Zoom logo with airplane wings

        Mark Your Calendar: Zoom Test Flights

        Join us online for the Spring 2022 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

        Isaac next generation

        ISAAC Next Generation: New Cluster is Now Available for General Use

        Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]

        There’s No Security without “U”

        One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]

        Laptop with Canvas logo

        UTK Canvas Course Template

        Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]


        Spring 2022 HPSC Workshops

        OIT High Performance & Scientific Computing will host a workshop series this January. These sessions aim to train new users […]


        December 2021

        Resources for Faculty from OIT

        Are you getting your class ready for the spring semester? Will you be teaching in a new space or are […]


        OIT’s Instructional Support Service

        You may have heard that development assistance for completely online courses has moved from OIT to Online Learning and Academic […]

        Discussion Notifications Available on Panopto

        Did you know that you can now receive notifications when viewers leave comments on your videos and when other comments […]


        Webcasting – More than Just Event Coverage

        OIT Webcasting not only provides live and recorded event coverage but can also facilitate Q&A and discussion moderation for your […]


        What’s New for 2022

        Technology trends are affected by the world around us and finding solutions for our current challenges.  With that in mind, […]

        TEC Consultations

        Sign Up Today for a Classroom Tech Consultation

        Update: sign up consultations are now closed. Please contact the OIT HelpDesk at 865-974-9900 or at our classroom technology service […]


        Holiday Hours for the OIT HelpDesk

        The OIT HelpDesk will be closed between December 22, 2021, at 12:01 am ET, and January 2, 2022, at 12:01 […]

        Dec. 19 Outage: Stokely Management Center

        The Office of Information Technology and Facilities Services will replace a faulty breaker in the OIT Stokely Management Center data […]

        Skull and crossbones email and laptop

        Are You One of the 1 in 5?

        In a recent phishing test, 5,000 people in the UT community received an email scam – and 22% clicked on […]

        Annual Compliance Training Ends December 17

        Annual Compliance Training Again this year, the notifications for annual compliance training modules are combined into one concise message. Employees […]


        Before You Log Off for the Holidays

        We have put together some reminders for you before you unplug for a well-deserved break. Don’t forget to… CLEAN your desk […]


        Give Yourself the Gift of Self-Improvement

        Take some time for yourself this winter break to concentrate on self-improvement and relaxation. LinkedIn Learning has thousands of videos covering […]


        November 2021

        Ways OIT Can Help YOU with Teaching and Learning

        Assistance with Technologies Focused on Teaching and Learning  Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]

        LinkedIn Learning Audio-Only Presentations

        You don’t always have time to watch a video. Sometimes, you want to learn while you’re driving, exercising, or working […]

        Don’t Delay! Submit Your Requests Today!

        Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]


        Universal Design for Learning (UDL) in Higher Education Consultations

        Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology, Bob DuBois, has been named 2021-22 OIT […]


        What’s New in MATLAB 2021b?

        Recently, MathWorks introduced Release 2021b of the MATLAB and Simulink product families. Release 2021b (R2021b) offers two new products — RF PCB Toolbox and […]

        Photos of vodcast hosts

        New Vodcast Episode: Use Adobe Photoshop Camera App for Easy Filters and Adjustments

        In episode 14 of OIT’s Technology Connections Vodcast, Steve and Kortney discuss Adobe Photoshop Camera. This free app, available on […]

        Agricultural Campus Outdoor Wireless

        OIT has recently completed adding an extensive outdoor wireless presence on the AG Campus. This addition will allow for greater […]

        When Your Webpage Just Won’t Load Correctly

        Have you ever tried to go to a website that you’ve been to before and it just won’t load what […]

        Diagram with Visio – Now Available in Microsoft 365

        Visio, Microsoft’s diagramming and flowchart software is now available in your Microsoft 365 subscription through the university. Visio has co-authoring and collaboration […]

        Getting a New Phone?

        If you’re planning on getting a new phone soon, here are some recommendations for a smoother experience setting up your […]

        macOS Monterey is now available

        This year marks the 20th anniversary of Apple’s macOS operating system, and last week Apple released its latest operating system, […]

        Help Your Students Learn How to Make Better Decisions

        People are more likely to stick something out if it costs them something to be there. This concept from Seth […]


        Research-Focused Webinars

         Did you want to learn some of the finer points of geographic information systems, statistics, or data science? Check out […]


        Webinars for Faculty and Students

        As the semester gets closer an end, OIT has you covered with preparing your students for final projects and preparing yourself for spring […]

        Mathematica Now Uses Your UT Email with Single Sign On

        Mathematica is now available for download from the University of Tennessee software distribution site with a new Single Sign On […]

        Prepare Now for Online Final Exams

        Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless of […]


        October 2021

        UT Webinar Series and Symposium on High Impact Practices

        Brought to you by the   One UT Collaboration & Innovation Grant   OIT has partnered with OLAP (Online Learning and Academic Programs) […]


        Mandatory 10-Digit Local Dialing

        Over the next few months, everyone nationwide will be required to use 10-digit dialing.  Many of our local phone providers […]

        Change in UT’s Email Forwarding Policy

        What is changing? Starting on December 15, 2021, all UT faculty, staff, and departmental accounts will no longer be able […]

        Windows 11

        Microsoft just released Windows 11 to eligible users on October 5.   The Windows 11 upgrade is a phased rollout which targets eligible devices first.  […]

        LinkedIn Learning Honors World Mental Health Day

        Sunday, October 10th is World Mental Health Day. LinkedIn Learning has created a collection of topics that offer encouragement, positivity, purpose, […]

        OER: Awards and Grants

        The movement to use open course materials, Open Educational Resources (OER), and zero-cost materials has been gaining traction at the […]


        Get Organized, Learn OneNote

        Have you wanted to learn how to use OneNote to get organized but you don’t have the time to attend […]

        Request Closed Captions Now

        Now is the time to get your videos and audio files professionally closed captioned. For a short time, OIT is […]


        UT Webinar Series and Symposium on High Impact Practices

        Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

        24/7 Help From Proctorio

        Did you know that you can reach out to Proctorio anytime if you need help? In your Canvas course, you can […]

        Update Your Zoom Client

        Beginning November 1, 2021, all accounts must be running on at least a minimum version 5.5.0 for most Zoom products […]

        Are You Prone?

        Some of you may have noticed an increase in the number of phishing emails hitting your mailboxes. OIT received approximately […]


        September 2021

        Mplus – New Features in Version 8.5 on Apps

        Mplus is a statistical package mainly used for Structural Equation Modeling (SEM). Version 8.5 of Mplus has been installed on OIT’s Apps@UTK server,   New features include:  Bayesian estimation […]

        Update Your Apple Devices Now

        On September 13, 2021, Apple released critical security updates for its iPhones, iPads, Macs, and Apple Watches.  These emergency updates […]

        Don’t See the “Create” Button in Panopto?

        Are you trying to record with Panopto from the web or by connecting through Cynap for the first time and […]

        Campus-wide Wireless Stable

        Over the last few weeks, our wireless infrastructure has been unstable, typically failing around peak class population times as students […]

        Resources for Recording in the Classroom

        As the semester continues, you may need to record your lectures during class. In most campus-hosted classrooms, you have access […]


        Support for Research Proposal Development From OIT High Performance & Scientific Computing (HPSC)

        OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC, the […]

        laptop keyboard

        Software For Faculty, Staff, and Students

        UT has contracts with many software providers to give faculty, staff, and students access to these school, work, and academic […]

        Why Record with Panopto?

        OIT has made options to record your classroom lectures easier than ever! Panopto is a cloud-based, lecture capture system that is fully integrated into the […]

        Use LinkedIn to Find a Job or Internship

        OIT is offering student training in partnership with the Center for Career Development’s Choose Your Adventure: Preparing for Your Career Journey event. LinkedIn is a great […]


        Develop Your Teaching and Research Skills

        OIT offers training via Zoom and asynchronous training via Canvas. Check out these upcoming live Zoom workshops in September:   Then, learn […]


        August 2021

        Featured Software: JMP Pro 16

        JMP is a suite of computer programs for statistical analysis and data visualization developed by the JMP business unit of SAS Institute. The […]

        “Green Screen” Issue on MacBooks when Recording?

        Have you experienced a “green screen” recording blocker when trying to capture your MacBook screen on Zoom or Panopto in […]

        UT Webinar Series and Symposium on High Impact Practices

        Brought to you by the   One UT Collaboration & Innovation Grant   OIT is partnering with OLAP (Online Learning and Academic Programs) […]

        OER: Students Take Action

        State and national studies indicate that the high cost of course materials negatively influences students’ decisions about their education. Research shows that these costs […]


        Create a Web Presence With OIT’s Hosting Solutions

        Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]

        ISAAC Open Enclave: New GPU nodes

        Four new Graphics Processing Unit (GPU) computational nodes are now available through the ISAAC Open Enclave computing cluster. This includes two […]


        Your Students Can’t Hear You?

        Request a Portable Speaker System from OIT Are you teaching in a low-tech classroom or less-traditional teaching space this fall […]

        Go Online to Get in Line

        New Check-in Process for the OIT HelpDesk and Student Computer Support  The OIT HelpDesk and Student Computer Support (SCS) walk-in […]

        What Can OIT Do for You?

        OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]

        Need-to-Know, New Technology, and Services for Faculty

        In this episode of Technology Connections, Jean Derco, Executive Director of OIT Support Services, joins us to discuss the critical faculty services […]

        HDMI Adapters available for instructors

        HDMI Adapters Available for Instructors

        Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]

        OIT HelpDesk: Extra Hours this Weekend

        OIT will have extra staff available by phone to help students as they move in. Typical requests include connecting to […]

        UT Webinar Series and Symposium on High Impact Practices

        Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]


          Recording Your Classroom Lecture with Panopto

          With the new lecture recording system, Panopto, you can easily record a high-quality version of your lecture in the classroom […]

          Open Educational Resources: Faculty Take Action

          Faculty across campus are saving students money on textbooks by using freely available Open Educational Resources (OER).  By adopting, adapting, and […]

          Get to Know Your Classroom

          Many classrooms this summer were updated to include the WolfVision Cynap and options to record using Panopto. If it has been a […]

          What’s New on Campus for Instructors and Researchers

          Over the summer, many updates and improvements have been made to campus. Some of these are in your classroom, in […]

          July 2021

          Workshops on HPSC Resources

          OIT High Performance & Scientific Computing will host a workshop series from August 9, 2021, to August 13, 2021. These […]


          OIT Support for Researchers

          The Research Computing Support (RCS) team is available for virtual consultations to help plan your research, analyze data, and report […]


          Qualtrics Workshops Now Available

          With the announcement of the new five-year agreement, OIT has added Qualtrics to their workshop offerings. The newest workshop, Qualtrics: Basics, is targeted towards […]

          Are your technology tools accessible?

          Departments and programs purchasing web-based, student-facing software are responsible for ensuring the accessibility of the products before purchasing or licensing. […]

          Save the Date: -omics Symposium August 12, 2021

          Mark your calendar to attend the inaugural -omics Symposium on August 12, 2021. You can engage with the University of Tennessee research […]


          Are you hiring new faculty for the upcoming semester?

          You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]


          Gmail for UTK Faculty and Staff and other Email Policy Changes

          Over the next few months, university email services for faculty and staff will be changing.  Gmail is now an option […]

          Hello Panopto, So Long Mediasite  

          Panopto has replaced Mediasite as the university’s lecture capture and video media management solution, and to finalize this transition, access to Mediasite will officially end on Friday, August 13.   Over the […]

          Technology Connections logo; Steve and Kortney headshots

          Microsoft ToDo Helps Get You Organized

          In this episode of Technology Connections, learn about Microsoft ToDo. In about ten minutes, you’ll learn about this app, part […]

          one UT logo

          UT Webinar Series and Symposium on High Impact Practices

          Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]

          June 2021

          ArcGIS Map Viewer

          ArcGIS Online has a new map viewer. The new Map Viewer (formerly known as Map Viewer Beta) and Map Viewer […]


          Get Everyone Talking with Clickers

          Have you ever wanted to increase student engagement in a discussion-based course? With Turning (formally TurningTechnologies) you can ask ad […]

          OER letters and books on a laptop

          Rethinking Textbooks for Fall?

          Want to save your students money on course materials? Try Open Educational Resources (OER). It’s easier than you might think. These high-quality […]

          Proctorio logo

          Proctorio Is Replacing Respondus

          You have been asking for a more robust online proctoring solution that provides scale, more detailed results, and results more […]

          Internet Explorer 11 logo

          Say Farewell to Internet Explorer 11

          Microsoft has announced that their Microsoft 365 apps, including email, OneDrive, and Office online, will no longer support Internet Explorer […]

          New Panopto Features Coming Soon

          Panopto just announced several new and exciting features that will be made available soon. Several features include items frequently requested by faculty and […]

          May 2021

          Captioning Your Videos Has Never Been Easier

          OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They […]

          gears technology design

          OIT Support: Where To Find It & How To Get It

          The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing […]

          Qualtrics Now Available Through May 31, 2026

          OIT is happy to announce that the university has signed a new five-year agreement with Qualtrics. Qualtrics accounts are available […]

          STATA logo

          Announcing Stata 17

          Stata is a general-purpose software package for statistics, data management, and graphics. Stata 17 was recently released providing 29 additional features. […]


          Power Analysis Added to SPSS 27

          Are you focusing on research this summer? Power Analysis tools are being added to SPSS. You can run it on […]


          calendar with training icon

          Learn New Technology on Your Schedule

          Learn on your own using OIT’s asynchronous workshops written with faculty in mind. Select research topics or focus on improving the delivery […]


          PowerPoint logo with a cape and sunset

          Utilize the Power of PowerPoint

          PowerPoint has more features being added all the time and faculty can now learn how to improve PowerPoint presentations through asynchronous workshops available on […]

          Growing Trend: Open Educational Resources

          Open Educational Resources (OERs) are educational materials that are either in the public domain or licensed for free access and […]

          Zoom logo

          Zoom Is Here to Stay

          When OIT first signed a contract with Zoom in 2015, who would have thought it would be our go-to platform […]

          dusty office desk

          Reboot Your Office

          As you begin to return to campus, we wanted to remind you of a few IT housekeeping tips that will […]

          Designing for Inclusion Online

          Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]

          Keep Learning this Summer!

          As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]

          Kre8v Corner: 5-Week Photoshop Workshop Challenge

          Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]

          April 2021

          Explore the OIT Service Portal

          Use the OIT Service Portal at to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]

          MS Planner: Helps You with Simple Tasks or Complex Project Management

          Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]

          2 Ways to Get Panopto Training

          You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]


          checkmark magnifying glass ACCESSIBILITY text

          Apply for the New OIT Accessibility by Design Grant

          If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]

          Check Your Tech Before Finals

          Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]


          What’s New in MATLAB R2021a?

          MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products.   New products include:   DDS Blockset – design and simulate DDS applications  […]

          New Vodcast Episode: MS Bookings Makes Scheduling Meetings Simpler

          In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]

          Download Your Zoom Participant List

          Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]

          Signing In to Zoom

          Signing in to Zoom with your UT account is now more important than ever.  For any event or class that […]

          Say Goodbye to Skype for Business

          Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]

          March 2021

          Expand Your Classroom Communications with Panopto

          Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]

          When Speaking Is Better than Writing

          There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]

          CAS: Slight Change

          The Office of Information Technology (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]


            Don’t Be A Slacker, Use Microsoft Teams

            Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]

            What Is High Performance and Scientific Computing?

            High-Performance Computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]


            Relaxation: An Important Part of Your Success

            During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]


            zoom room with lock illustration on to speak security

            Zoom Bombing

            Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]


            Computer Security Update: It’s THAT time of the year; TAX season!

            Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]


            We Need YOUR Input

            The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take […]


              February 2021

              Microsoft 365: LISTS

              If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]

              Classroom Annotation Ideas

              During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]


              Respondus Lockdown Browser: What You Need To Know

              The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]


              image of a link and a baseball home plate

              Your Zoom Meeting is at Risk

              When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]


              Microsoft Teams logo

              Microsoft Teams for Education; Is It Right for Your Class?

              Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]

              HPSC SLURM logo

              ISAAC Secure Enclave: New Nodes Now Available

              New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]


              closed captioning icon

              Closed Captioning…For Everyone!

              Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]

              Photo of two OIT Staff members and Technology Connections logo

              Watch the New Technology Connections Vodcast

              Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]


              Panopto logo

              Additional Panopto Help

              If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]

              Microsoft FindTime logo calendar and clock illustration

              Microsoft FindTime

              Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]

              January 2021

              Zoom logo with design elements

              Enhance Your Zooming!

              As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]


              Issues with MacOS 11 in Classrooms

              Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]

              Changes to External Email Notification

              Last year, we decided to tag external emails with the yellow external email tag.  At the same time, we were […]


              Need Help with Using Classroom Technology?

              Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]


              What’s new from OIT this Spring?

              Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]


                Students: Get Help Setting Up Your Clickers

                Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]


                Panopto, Canvas Studio and Zoom logos

                Which Lecture Capture Tool Should You Use?

                Check out this handy chart to help you decide what works best to deliver your course.  The chart compares Panopto, Zoom, and […]

                laptop, desktop, ipad, iphone

                How to get your tech toys online after the holidays

                Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]


                  Resources to Support Your Spring 2021 Instruction

                  OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]


                  Online@UT (Canvas) Updates

                  In mid-December, the following features were enabled in all Online@UT (Canvas) courses:  Assignment Enhancements – Students  Assignment Enhancements improve the assignment interface and submission workflow […]

                  December 2020

                  What A Year We’ve Had!

                  It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]


                    phone illustration and subtle laptop in background

                    Computer Security: Safe Online Holiday Shopping

                    It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]


                    laptop with scarf and hat in the snow on a hammock

                    Keep Your Mind in Shape During the Holidays With LinkedIn Learning

                    LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]


                    classroom technology icons and calendar illustration

                    Learn How to Use Your Classroom Technology and Record Your Lecture

                    Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]


                    KATE training and logos

                    Don’t Forget: Annual Compliance Training

                    All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]


                    keyboard, technology lock and snowflakes

                    ‘Tis the Season

                    With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]


                      November 2020

                      Add Games, Flash Cards, and More to Your Online Classes with Materia

                      Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]

                      laptop with caution tape

                      macOS 11 Big Sur now available

                      Apple has released its latest operating system, macOS 11 Big Sur.  Yes, your eyes are not deceiving you. It is version […]

                      OIT HelpDesk and Student Computer Support are going virtual

                      On Wednesday, November 25, 2020, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve […]


                        Online Assessments

                        Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]


                        linkedin logo with puzzle design

                        Learn How to Create Your Own Online Workshop

                        Do you want to create a training session but are not sure how to do it in the age of […]


                        OIT to Launch New Lecture Capture System: Panopto

                        On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]


                        OneDrive and SharePoint logos with a link icon

                        Changes to OneDrive and SharePoint Online Link Sharing

                        On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]

                        October 2020

                        computer screen with UTK students doing group work on campus

                        Group work and Collaboration from a distance

                        Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]

                        October: National Cybersecurity Awareness Month 2020

                        Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]


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                        LinkedIn Learning Resources for Veterans and Their Families

                        In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]


                        UTK Ayres Hall image

                        OIT Launches Canvas Catalog

                        Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]

                        Restore Duo to your new phone

                        Setting up 2FA for your new phone

                        If you picked up a new phone, you will need to restore your Duo account to the new phone before […]


                        AMD node

                        New Nodes Available for ISAAC Users

                        New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]


                          note with Spam Free Zone text

                          Getting your newsletters past the spam filters

                          As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]


                          Renew your websites annually

                          This fall, OIT updated the Tiny URL website; you can now manage, delete, and assign a new owner for Tiny […]


                          Respondus logo

                          Respondus LockDown Browser and Respondus Monitor- Test your Technology and Be Prepared.

                          LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]


                          Changes to T-Storage Home Area (H: Drive)

                          October 13, 2020, OIT made changes to T-Storage Home areas. Changes to Quotas Anyone with an existing home area using […]


                            OIT Launched a New Service Portal

                            On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]

                            September 2020

                            DUO logo shield and phone

                            2FA for Departmental Accounts

                            On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]


                            Google Drive logo with restore trash icon

                            Change to Google Drive ‘My Trash’

                            Are you using UT’s Google Drive?  If so, listen up! Earlier this month, Google announced a change to how files […]

                            Zoom logo with graphic elements

                            Are you having trouble with sound in your classroom?

                            Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you:  Use […]


                            classroom with few students and professor

                            Did your class go hybrid on you? 

                            If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]


                            Zoom Security

                            Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]


                            Advanced Computing Facility (ACF) is now ISAAC

                            The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]

                            LinkedIn Logo with graphic elements

                            Learn New Study Skills That Actually Work

                            LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]


                            Out with the Old; In with the New Website

                            As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]


                              Mega phone and geometric shapes inside of hands

                              GTA@OIT Grant Call for Proposals Now Open

                              The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]


                              Best Practices for Online Assessments

                              Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]


                              August 2020

                              clickers and Turning Point logo

                              Clicker Self-Service Training Module

                              The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]


                              webcam image on computer

                              Webcam Announcement

                              Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]

                              graphs and text

                              SPSS and Catalina (macOS 10.15)

                              Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]

                              AMD Node graphic

                              New Nodes Available for ACF Users

                              An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]

                              computer technology in the background and text overlay with cables in letters

                              While Campus Was Quiet…

                              As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]

                              laptop and laptop showing control panel screen

                              Request Help for Your Classroom

                              It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]


                              hands with cleaning rag and desktop computer with keyboard

                              Computer Labs and Safety

                              OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]


                              classroom social distanced chairs with laptop computer

                              Technology and Teaching Modalities

                              With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]


                              illustration technology and photo

                              New Classroom Technology Website

                              Check out the new website. Here, you will get instructions on how to use the technology in your specific […]


                              July 2020

                              Collage of instructor and students wearing masks in social distance seating and classrooms

                              Get to Know Your Classrooms for Fall

                              We can help you get familiar with your classroom technology. To learn on your own, view the online, self-paced documentation, […]


                              PowerPoint logo and red curtain stage

                              New Feature: PowerPoint Live

                              PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

                              wiping down keyboard with gloves

                              OIT Planning for the Fall Semester

                              All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

                              Storage units in the cloud with OneDrive and Google Drive logos

                              File-Sharing and Collaboration in the Cloud

                              Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

                              Zoom logo and lighting background

                              Lecture Creation Using Zoom

                              Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]


                              PowerPoint logo with recording graphic overlay

                              How to Record Your PowerPoint Presentation 

                              Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]


                              June 2020

                              Pulse Secure logo

                              Upcoming change to the VPN

                              On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), We […]



                              Include This in Your Syllabus: Tech Requirements for Student Exams

                              Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]


                              green box with black arrow

                              Zoom: Share Screen Permissions

                              In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

                              laptop in the background

                              OIT Upgrades Internet Capacity (Again)

                              As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

                              phone and desktop computer with Canvas and Zoom logos

                              Best Ways to Receive Quick Help from OIT

                              The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

                              May 2020

                              Closed Captioning logo

                              Closed Captioning Videos: Facts and Support

                              Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

                              Cartoon Computer and Laptop computer

                              Build Your Online Course Development Skills with OIT’s Zoom-Based and Self-Paced Workshops

                              OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]


                                April 2020

                                heart and brain hold hands on a laptop

                                Managing Your Online Day

                                Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]


                                  cartoon screen with people having online meeting with Outlook and MS Teams logo

                                  Tips on Running Efficient Online Meetings

                                  How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]


                                    linkedin logo with Adobe Spark, Microsoft Sway and Canva logos

                                    LinkedIn Learning Makes Assigning Online Projects Easier

                                    Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]


                                    phone email wrench world icons

                                    OIT Support: Where to find it & How to get it

                                    We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]


                                      March 2020

                                      Microsoft Teams logo

                                      Microsoft Teams for Work

                                      Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]


                                        Statistic formulas, graphs and charts of analysis

                                        OIT Research Contributions

                                        The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]


                                          February 2020

                                          newspaper images with OIT information applied to it

                                          OIT and CommScope power campus outdoor IT

                                          Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]


                                            text saying Antivirus software for students with shied and code in the background

                                            Malwarebytes for Students

                                            Did you know that UT students have access to premium antivirus software at no additional cost? You can obtain one […]


                                              January 2020

                                              PC and Mac computers showing changes from 2010-2020

                                              A Decade of Campus Technology in Review

                                              2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]


                                                Create LinkedIn Learning Paths and Collections for Your Students

                                                When: Wednesday, January 22 at 2 to 2:30 p.m.  Where: Via Zoom. Register and get the link at the OIT workshop […]


                                                  Develop Your Professional Self Using LinkedIn Learning

                                                  As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]


                                                    November 2019

                                                    Faculty year in review

                                                    2019 The Year in Review Faculty Services

                                                    It’s December, and a time to reflect on all that has happened this year. We’ve had another busy year!  Here are […]


                                                      Top 10 student updates and upgrades

                                                      OIT Student Year in Review

                                                      2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]


                                                        Windows 7 is retiring in January 2020

                                                        Get Ready! Windows 7 Retiring January 14, 2020

                                                        On January 14, 2020, Microsoft will no longer provide security updates, patches, or support for Windows 7, and OIT will discontinue […]

                                                        Do's and Don'ts of Email Marketing

                                                        Writing Non-Phishy Emails: Do’s and Don’ts

                                                        Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]


                                                          US Cellular has a strong connection

                                                          US Cellular Now Available in the Student Union

                                                          US Cellular joins Verizon Wireless in providing a strong signal throughout the Student Union thanks to the cellular Distributed Antenna […]


                                                            Research workshop

                                                            Got Research? Get Help

                                                            Do you need to learn the best practices for research so you get the data results most meaningful for your […]


                                                              October 2019

                                                              Webcasting intake form looks different

                                                              Request Webcasting with a New, Convenient Form

                                                              We are excited to introduce this new and improved webcasting intake form, which was the result of feedback from our […]


                                                                Clickers in the classroom what they looked like back then and now

                                                                Clickers Then and Now

                                                                In fall 2018, TurningPoint campus-wide licensing was implemented for all students. This change allows students to use their mobile devices, […]


                                                                  Research Poster Design Workshops

                                                                  Get Your Poster Noticed

                                                                  October 30 from 9 to 11 a.m.
                                                                  Communications, Room 43


                                                                    developing online course help

                                                                    Are You Developing an Online Course?

                                                                    Need help getting started?


                                                                      Top 5 Reasons to Use Student Computer Support

                                                                      Top 5 Reasons to Use Student Computer Support

                                                                      Students, are you having trouble with your personal computers?


                                                                        September 2019

                                                                        New phone? Here's how to get 2FA

                                                                        Need to add Duo to your new phone?

                                                                        If you get a new phone, you will need to restore your Duo account to the new phone before you […]


                                                                          Newsletter signup

                                                                          Stay Up to Date with OIT

                                                                          Interested in all the latest news from OIT? From upcoming workshops and software changes to the latest in cyber security, […]



                                                                            Students: 2FA Required on Oct 22

                                                                            The University of Tennessee is implementing two-factor authentication, or 2FA, for access to UT online resources. Once you sign up […]


                                                                              Female student looking at laptop

                                                                              Software for Faculty, Staff, and Students

                                                                              Do you need special software for your class or at work? UT has contracts with many software providers to allow […]


                                                                                LinkedIn Clinic

                                                                                OIT’s LinkedIn Clinic Joins CareerChella

                                                                                This fall, OIT’s LinkedIn Clinic is roving over to join the Center for Career Development in CareerChella! Join us between 10 a.m. and […]


                                                                                  August 2019

                                                                                  Start Your Career with Technology;

                                                                                  Start Your Career With Technology

                                                                                  If you’re interested in… Instructional Development Canvas Video Recording Graphic Design Webcasting Computer Support Audio Communications Teaching Applications Software Support […]


                                                                                    Image of a camera recording a lecture

                                                                                    Webcasting, Clickers, Classroom Technology Drop-In Session

                                                                                    When: Wednesday, August 28, 9 a.m. to 4 p.m. Where: Hodges Library, rm 220E Join us Wednesday, August 28, from 9 a.m. […]


                                                                                      Clickers - mobile phone and turning technologies

                                                                                      STUDENTS: Get Clicker Help and Sign Up for 2FA

                                                                                      Have a clicker or need to use your phone to give responses in class? Then stop by our table outside the […]


                                                                                        People walking on the University of Tennessee, Knoxville campus

                                                                                        Onboarding New Faculty, Instructional Staff, or GTAs? Make Sure They Get This Website

                                                                                        OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]


                                                                                          Top 5 Reasons You should Sign up for LinkedIn Learning

                                                                                          Top 5 Reasons You Should Sign Up for LinkedIn Learning

                                                                                          LinkedIn Learning (formerly is an online training program that you have access to. It has thousands of training videos […]


                                                                                            Turning Point

                                                                                            Ask a Turning Technologies Representative

                                                                                            Do you want to hear about the new features of TurningPoint from Joey Koulianos, a Turning Technologies Client Success Leader? She […]


                                                                                              Zoom Test Flights

                                                                                              Zoom Test Flights

                                                                                              Are you taking an online course?  If so, you may be using Zoom, our UTK cloud-based conferencing technology which allows […]


                                                                                                Turning Technologies, and Other Classroom technology, help

                                                                                                Clicker and Classroom Technology Drop-In Consulting

                                                                                                Learn about the newest Hotspot Question Type feature in TurningPoint. Get help using and incorporating technology in your classroom like […]


                                                                                                  Graphic of someone taking an online workshop

                                                                                                  Learn Skills in New Workshops

                                                                                                  This fall, OIT will introduce new workshops! Some are new topics available face-to-face, others are old favorites available online via […]


                                                                                                    July 2019

                                                                                                    Associate Professor Steve Skutnik Responds to HBO hit show, Chernobyl. OIT provided the webcast.

                                                                                                    Webcasting Case Story —
                                                                                                    Chernobyl: Fallout, Facts, & Fiction

                                                                                                    The hugely popular HBO miniseries “Chernobyl” dramatizes the story of the 1986 nuclear accident; one of the worst human-made catastrophes […]


                                                                                                      Org Chart Manager Is Now Available

                                                                                                      Org Chart Manager (OCM) is now available for use by UTK, UTSA, IPS, and UT Foundation faculty and staff. They can access […]


                                                                                                        New UT Mobile App

                                                                                                        New UT Mobile App

                                                                                                        The University of Tennessee launched a new mobile app that’s been redesigned and enhanced to provide relevant mobile content to help you stay connected and informed.


                                                                                                          June 2019

                                                                                                          LinkedIn Learning

                                                                                                          Get Ready for August 12, Changes to LinkedIn Learning!

                                                                                                          Your account is upgrading to LinkedIn Learning — a highly personalized learning experience designed to help you achieve your goals through […]


                                                                                                            Workshop: Do the right thing: Make Your Materials More Accessible; July 10 & 11

                                                                                                            Do the Right Thing: Make Your Materials Accessible

                                                                                                            Join us July 10 and 11 for a 2-Day workshop series on creating accessible materials. Bring some of your own […]


                                                                                                              Two Factor Authentication Screen for Email and Online Apps

                                                                                                              Two-Factor Authentication Coming to Email and More!

                                                                                                              Office 365, G-Suite, and Two-Factor Authentication The Office of Information Technology (OIT) will be adding two-factor authentication to Microsoft Office […]


                                                                                                                Illustration of Student Walking to Ayres Hall

                                                                                                                Welcome to Rocky Top, New Vols!

                                                                                                                The Office of Information Technology’s Are You New website answers your most asked questions about passwords, email accounts, software, wireless, […]


                                                                                                                  Student on phone outside

                                                                                                                  Outdoor Wireless Expansion

                                                                                                                  You have to have noticed all the construction work involving Volunteer Boulevard over the last three years, but did you […]


                                                                                                                    May 2019

                                                                                                           is changing to LinkedIn Learning

                                                                                                           is Changing to LinkedIn Learning

                                                                                                                    Get ready because is transitioning to LinkedIn Learning this fall. Don’t worry, all of your learning history, certificates, and playlists […]


                                                                                                                      Verizon Wireless Now Available in the Student Union

                                                                                                                      Verizon customers should see a strong signal throughout the building thanks to the new cellular Distributed Antenna Systems (DAS) provided […]


                                                                                                                        java oracle logo

                                                                                                                        Got Java?

                                                                                                                        Are you tired of the constant upgrade notices from Java? We have some good news! The majority of UTK users, […]


                                                                                                                          New University of Tennessee Email Login

                                                                                                                          New Look for UT G-Suite and Office 365 Web Login

                                                                                                                          On May 15, you will see a new look when you sign into UT’s Google G-Suite and Microsoft Office 365 […]


                                                                                                                            April 2019

                                                                                                                            OIT Support In the Commons, Student working in computer lab.

                                                                                                                            What You Get from OIT in the Commons

                                                                                                                            OIT has partnered for more than a decade with the University Libraries to bring you services in the Commons in […]


                                                                                                                              March 2019

                                                                                                                              Campus Map of UTK WiFI

                                                                                                                              Finding Technology Around Campus

                                                                                                                              Did you know you can use not just for finding buildings on campus, but for finding WiFi hotspots outside […]


                                                                                                                                AMX panel

                                                                                                                                Need Help with the AMX Panel in Your Classroom?

                                                                                                                                OIT has short training videos to help you on many topics. Our newest videos are AMX Panel: Basic Setup and […]


                                                                                                                                  Unicheck logo

                                                                                                                                  Unicheck Plagiarism Checker Reports Update

                                                                                                                                  Unicheck is the plagiarism checker integrated within Online@UT (Canvas). It verifies the originality of submitted texts or documents and delivers […]


                                                                                                                                    four people talking in training room

                                                                                                                                    Looking for Classroom C? It’s now the OIT Training Center!

                                                                                                                                    OIT’s training room in the Communications Building now has a new name – and new signage! As the room was […]


                                                                                                                                      February 2019

                                                                                                                                      New Antivirus Software Now Available

                                                                                                                                      Malwarebytes antivirus software is now available for both Windows and Macs. The new version of Malwarebytes is a centrally managed solution; […]


                                                                                                                                        January 2019

                                                                                                                                        Scam Email

                                                                                                                                        How to Spot a Scam

                                                                                                                                        Have you seen messages that offer you lots of money for little to no work on your part? Messages like […]


                                                                                                                                          Question Pro, Arc, Akindi, Accessibility, HDMI Adaptors

                                                                                                                                          Have You Tried Out Any of These New Services?

                                                                                                                                          This past semester, OIT brought out several new services to faculty. Take advantage of them today! Several new accessibility workshops are […]


                                                                                                                                            December 2018

                                                                                                                                            Clickers - mobile phone and turning technologies

                                                                                                                                            Get Classroom Technology Help in January

                                                                                                                                            OIT will be hosting multiple drop-in consultation days in January specifically focusing on training for Clickers and Cynaps. Drop by any […]


                                                                                                                                              November 2018

                                                                                                                                              2019 Faculty First Grant

                                                                                                                                              OIT Faculty First Grant 2019 Proposals are due Monday, January 7, 2019, at 5 pm.   Do you have a vision for […]


                                                                                                                                                Zoom – 3 Ways It’s Not Just for Professors

                                                                                                                                                Did you know you can get a Zoom account through UTK? Zoom lets you do video conferencing. Use your Zoom […]


                                                                                                                                                  Students Group Work

                                                                                                                                                  Three Ways to Organize Your Group Work with Office 365

                                                                                                                                                  Did you know Office 365 has lots of ways you can collaborate with your group? Here’s three.


                                                                                                                                                    Happy Students with Cell Phones

                                                                                                                                                    Can you hear me now?

                                                                                                                                                    During the summer and early fall, OIT oversaw the installation of enhanced cellular coverage in several areas on campus.


                                                                                                                                                      October 2018


                                                                                                                                                      2019 Computer Upgrade Program

                                                                                                                                                      The FY19 Computer Upgrade Program is now underway.  The Computer Upgrade Program (CUP) is a centrally funded program designed to […]


                                                                                                                                                        hands typing on a keyboard with a search bar superimposed

                                                                                                                                                        Still haven’t found what you’re looking for?

                                                                                                                                                        This summer, OIT launched a new and improved search engine for websites. The new web search is faster, allows […]



                                                                                                                                                          Are you planning your summer travel?

                                                                                                                                                          Are you planning to visit other universities over the summer? If so, check to see if that university provides an […]


                                                                                                                                                            September 2018

                                                                                                                                                            Suggestion Box

                                                                                                                                                            OIT Suggestion Box

                                                                                                                                                            Have you ever wanted to suggest new technology services or request changes to an existing service? Now you can! Submit […]


                                                                                                                                                              Office 365 and Google logos

                                                                                                                                                              Try Google Apps and Office 365 Today

                                                                                                                                                              Faculty, staff, and students have access to the full suite of Office 365 and Google Apps*. You can use either […]


                                                                                                                                                                August 2018

                                                                                                                                                                Turning Point

                                                                                                                                                                Learn About Clickers

                                                                                                                                                                Learn on your own schedule! Join us for drop-in consultations in Hodges Library Practice Presentation Room 220E. Ask questions on […]


                                                                                                                                                                  What Can OIT Do for You?

                                                                                                                                                                  Are you new to campus or would you like a refresher on what OIT can do for you? OIT is […]


                                                                                                                                                                    July 2018

                                                                                                                                                                    Turning Point

                                                                                                                                                                    Clicker Access for All Students

                                                                                                                                                                    In spring of 2018, after consultations with faculty, OIT evaluated options for classroom response software. UTK extended a Request for […]