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OIT Services in the Commons at Hodges Library

We are happy to announce that starting Monday, August 10, OIT services will resume in the Commons at Hodges Library.  […]

Online Testing and Assessments

This workshop is a “one-stop-shop” for asynchronous training related to many different aspects of designing and delivering an effective online […]

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Clicker Self-Service Training Module

The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]

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Technology and Teaching Modalities

With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]

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New Classroom Technology Website

Check out the new website. Here, you will get instructions on how to use the technology in your specific […]


Get Hands-On to Test Your New Teaching Style

OIT will be offering training sessions where faculty can go to a representative classroom and test out the equipment. Meet […]

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Get to Know Your Classrooms for Fall

You may not yet know exactly which classroom you’re teaching in, but you probably know if you will be teaching […]

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New Feature: PowerPoint Live

PowerPoint Live is a new feature available in PowerPoint for the web. Access PowerPoint for the web though your Office […]

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OIT Planning for the Fall Semester

All around Rocky Top, we are preparing to welcome students back to campus this fall.  We want to ensure that […]

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Are you hiring new faculty for the fall semester?

You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]

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File-Sharing and Collaboration in the Cloud

Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]

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Lecture Creation Using Zoom

Would you like to learn tips on improving your video lectures with Zoom? We can help! Join us for a workshop […]

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How to Record Your PowerPoint Presentation 

Have you wanted to record a PowerPoint presentation for your students but weren’t sure how to do it? PowerPoint has a […]

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New Students

The Office of Information Technology (OIT) answers your most asked questions about passwords, Duo two-factor, email accounts, software, WiFi, and […]

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Adobe Software Renewals

Renew your Adobe subscription for Creative Cloud, Captivate, and Presenter between now and August 31, 2020, to prevent an interruption […]

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Upcoming change to the VPN

On July 1, 2020, OIT will be changing how you log in to the Virtual Private Network (VPN), We […]

VolCard Digital ID Now Available in UT App

In partnership with the VolCard office, the official Tennessee mobile app now allows you to add your VolCard to your […]

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July 13-17, 2020 The ESRI User Conference (UC) has moved to a virtual format. Any student or 2020 graduate can attend the Virtual ESRI […]


Include This in Your Syllabus: Tech Requirements for Student Exams

Will your course require the use of the Respondus LockDown Browser or Respondus Monitor for online quizzes? If yes, please advise your students of […]

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Zoom: Share Screen Permissions

In an effort to increase security and privacy for meetings, Zoom recently updated the default setting for the Share Screen tool […]

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OIT Upgrades Internet Capacity (Again)

As part of our commitment to continuous improvement, OIT has increased the total commodity internet bandwidth from 10G to 15G […]

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Best Ways to Receive Quick Help from OIT

The best way to get help for all your IT needs is to contact the OIT HelpDesk.   Rather than directly […]

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OIT Summer Software Renewals

OIT Research Computing Support (RCS) establishes and renews license agreements for qualitative, quantitative, and geographic information system software packages. While […]

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Canvas Fall 2020 course shells are now available to Faculty

We know you are anxious to get started with your Fall course development in Canvas. We’ve created the course shells […]

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Closed Captioning Videos: Facts and Support

Quick Facts about Captions Closed captions benefit everyone by providing support for the perception of, attention to, retention for, and comprehension of […]

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Build Your Online Course Development Skills with OIT’s Zoom-Based and Self-Paced Workshops

OIT is offering a number of workshops to help you build your skills with creating materials for your online course […]

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Adobe Extends Access to Creative Cloud for Students

Adobe has made Creative Cloud available to UT students from their home computers through July 6, 2020.  If your class […]

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LinkedIn Learning Resources for Veteran’s and Their Families

As we observe Memorial Day, OIT would like to share some resources available to veterans and their spouses from LinkedIn Learning. In this collection, you’ll find […]

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Upgrade Your Zoom Client Before May 30, 2020!

The new Zoom 5.0 desktop client is available, and we encourage you to upgrade now to take advantage of the […]

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Teaching Online Reboot: Canvas and Zoom

Asynchronous, Refresher Workshop Beginning a new semester while teaching remotely has challenges. In an effort to support faculty who will […]

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Classroom Upgrades Over Summer

Over the summer, OIT is upgrading more than 60 classrooms to be ready when students and faculty return in the fall. These rooms will be […]

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Internet Explorer No Longer Supported by LinkedIn Learning

LinkedIn Learning has announced that as of July 1, 2020, they will no longer be supporting connections from Internet Explorer […]

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Creating Digital Signatures using Adobe Acrobat

We are all doing more and more online now, and the need for digital signatures is growing. Adobe Acrobat offers […]

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Check with us before you buy

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

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Managing Your Online Day

Advantages of Organization Finding ways to help prepare your day without all the unnecessary stress can be tricky. Making a […]

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Tips on Running Efficient Online Meetings

How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]

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LinkedIn Learning Makes Assigning Online Projects Easier

Right now, students need to create all their projects online. Use LinkedIn Learning videos to give them the knowledge they […]

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OIT Support: Where to find it & How to get it

We’ve made several announcements over since classes moved online, and we wanted to make sure you knew what level of […]

Learn How to Work & Teach Remotely

How to Work & Teach Remotely

OIT provides a variety of services and support to keep you connected you with colleagues and students remotely so that […]

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How Secure Are You While Working from Home?

Don’t lull yourself into a false sense of security while working from home. Test your security savvy by seeing how […]

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Microsoft Teams for Work

Teams is a chat and collaboration platform that is integrated with Office 365 designed to simplify group work. With Teams’ […]

Zoom Room - Fine Tuning

Zoom Room – Fine Tuning

Using Zoom for Class Meetings or to Pre-Record Lectures OIT has developed an online tutorial to quickly get you up to speed […]

Getting & Teaching Online

IT Weekly Special Edition March 22, 2020 On behalf of Vice Provost Academic Affairs, RJ Hinde, and Associate Vice Chancellor and Chief Information Officer, […]

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Extended support for Online Course Delivery

In an effort to best support our faculty, OIT is offering extended virtual support hours via Zoom for Canvas, Zoom, […]

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OIT to Offer Online Research Consulting

In response to university recommendations regarding the Coronavirus, Research Computing Support will transition its quantitative, qualitative, and ArcGIS consulting services to […]

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Do you need to change your password?

On January 30, 2020, UTK staff, faculty, and student employees were notified by email that they must reset their NetID […]

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OIT Research Contributions

The OIT Research Computing Support (RCS) Group at UTK offers customized assistance students, faculty, and staff on advanced statistical methods, […]

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Top 5 Ways to Organize Group Work

You were assigned a group project. Yay! Now you have to meet with these folks who all have different schedules and priorities. […]

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Making the Accessibility Goal Easier

In March, OIT is offering two scheduled topics to help you create accessible instructional materials: Creating Accessible Course Documents (PC […]

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OIT and CommScope power campus outdoor IT

Since the start of the Volunteer Boulevard Streetscape project, OIT has worked with CommScope, a manufacturer of fiber optic cabling […]

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Avoiding Copyright Issues with Open Educational Resources

Tuesday, February 25 from 2 pm to 4 pm Learn how to find Open Educational Resources (OER) and turn them […]

Email Security: External Email

OIT will help you identify emails that originate outside the University by adding [EXTERNAL EMAIL] to the body of these […]

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Akindi Contract Extended

OIT is happy to announce that the Akindi contract has been extended through May 2021. Akindi is the web-based assessment […]

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Malwarebytes for Students

Did you know if you’re a UT student, you now have access to premium antivirus software at no additional cost? […]

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Unicheck Plagiarism Checker

We have had to make a change to our Unicheck (Canvas Plagiarism Checker) plug-in tool. When you create an assignment […]

Qualtrics License to be Extended through September 2021

The Office of Information Technology (OIT) has plans to keep the Qualtrics license through September 30, 2021. Qualtrics accounts for […]

Net ID password change advisory

NetID Password Change Advisory…What Happened

The Office of Information Technology was notified in mid-January about an information security threat on a commercially purchased system. OIT […]

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A Decade of Campus Technology in Review

2020 brings a new decade. We’ve seen a lot of changes in technology on campus in the last ten years. Let’s take […]

Create LinkedIn Learning Paths and Collections for Your Students

When: Wednesday, January 22 at 2 to 2:30 p.m.  Where: Via Zoom. Register and get the link at the OIT workshop […]

Develop Your Professional Self Using LinkedIn Learning

As university faculty, staff, or student, you have access to LinkedIn Learning. LinkedIn Learning has thousands of videos on topics […]

LinkedIn Clinic

Students Prepare for Spring Job Fairs

When: Tuesday, January 28 and Wednesday, January 29 from 10 a.m. to 3 p.m.  Where: Center for Career Development, 2nd Floor Student […]

Canvas logo - preparing for spring

Online@UT (Canvas) Semester Start Checklist

The beginning of a new semester is an exciting time for the Volunteer community! We’ve compiled a Canvas Semester Start Checklist PDF that […]

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Drop-In for Help with Clickers and Classroom Technology

Will you be teaching in a new classroom in spring? Plan to stop by one of the Clicker and Classroom […] permanently deleted on FEB 15 - activate LinkedIn account

Don’t Lose Your History! Activate Your LinkedIn Learning Account Today

On February 15, 2020, all history from accounts that have not been activated as LinkedIn Learning accounts will be deleted […]

Did you get a new device and need it connected?

How to get your tech toys online after the holidays

Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]

Canvas logo sharing wrapping up fall semester and gearing up for spring semester

Canvas Semester End Checklist

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]

Restore Duo to your new phone

Setting up 2FA for your new phone

If you picked up a new phone over the holidays, you will need to restore your Duo account to the […]

OIT is open during finals

Need Help During Finals?

If you find yourself needing technology help during Finals, OIT is here to help!  OIT HelpDesk   Call us 24/7 for assistance […]

Faculty year in review

2019 The Year in Review Faculty Services

It’s December, and a time to reflect on all that has happened this year. We’ve had another busy year!  Here are […]

Alumni email needs to set new passwords

Important Announcement about Alumni Email

If you are using your Volmail account for your email or forwarding to another account, you must create a new […]

OIT is here for you during the late hours

Need Tech Help at 2am?

Technology issues can strike at the least convenient times. If you’re up working on a project and run into problems, try these solutions:  Help […]

Google calendar has new safety features

Change to Google Calendar View

To improve the privacy and safety of the University community, OIT has changed the Google Calendar default view to display […]

Top 10 student updates and upgrades

OIT Student Year in Review

2019 has been a busy year for student services in OIT. We answered more than 30,000 student questions and implemented several […]

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Preparing for Life After UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for […]

Security Awareness Training

Security Awareness Training

OIT is excited to announce a new security training program for students, emeritus faculty, retirees, and sponsored accounts! This training is […]

Windows 7 is retiring in January 2020

Get Ready! Windows 7 Retiring January 14, 2020

On January 14, 2020, Microsoft will no longer provide security updates, patches, or support for Windows 7, and OIT will discontinue […]

Do's and Don'ts of Email Marketing

Writing Non-Phishy Emails: Do’s and Don’ts

Is your department planning to send a survey or ask your students to complete a task online? Do your faculty […]

US Cellular has a strong connection

US Cellular Now Available in the Student Union

US Cellular joins Verizon Wireless in providing a strong signal throughout the Student Union thanks to the cellular Distributed Antenna […]

Research workshop

Got Research? Get Help

Do you need to learn the best practices for research so you get the data results most meaningful for your […]

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How to Login to LinkedIn Learning

To simplify the login process, LinkedIn Learning is changing how you log in from the LinkedIn Learning website.  LinkedIn Learning […]

Photoshop and Spark workshops

How To Do An A+ Project

Register for one or both upcoming workshops Nov 6 and 10!

Join us for MicNite

Faculty Present 20 slides, 20 seconds at Fall Mic/Nite

You don’t want to miss this fun night!

Webcasting intake form looks different

Request Webcasting with a New, Convenient Form

We are excited to introduce this new and improved webcasting intake form, which was the result of feedback from our […]

Clickers in the classroom what they looked like back then and now

Clickers Then and Now

In fall 2018, TurningPoint campus-wide licensing was implemented for all students. This change allows students to use their mobile devices, […]

Research Poster Design Workshops

Get Your Poster Noticed

October 30 from 9 to 11 a.m.
Communications, Room 43

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Are You Developing an Online Course?

Need help getting started?

Top 5 Reasons to Use Student Computer Support

Top 5 Reasons to Use Student Computer Support

Students, are you having trouble with your personal computers?

New phone? Here's how to get 2FA

Need to add Duo to your new phone?

If you get a new phone, you will need to restore your Duo account to the new phone before you […]

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Quick Training Videos to Help You in the Classroom

OIT has short training videos to help you on many topics, from how to use classroom technology to methods for […]

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Stay Up to Date with OIT

Interested in all the latest news from OIT? From upcoming workshops and software changes to the latest in cyber security, […]

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Support for Your Research

Are you a researcher in need of help creating survey questions or analyzing data? OIT offers customized assistance to faculty, […]


Students: 2FA Required on Oct 22

The University of Tennessee is implementing two-factor authentication, or 2FA, for access to UT online resources. Once you sign up […]

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Software for Faculty, Staff, and Students

Do you need special software for your class or at work? UT has contracts with many software providers to allow […]

Start Your Career with Technology;

Start Your Career With Technology

If you’re interested in… Instructional Development Canvas Video Recording Graphic Design Webcasting Computer Support Audio Communications Teaching Applications Software Support […]

Top 5 Reasons You should Sign up for LinkedIn Learning

Top 5 Reasons You Should Sign Up for LinkedIn Learning

LinkedIn Learning (formerly is an online training program that you have access to. It has thousands of training videos […]

University of Tennessee, Knoxville, Campus

More Than 25 Classrooms Got a Summer Technology Makeover

This fall, you may notice some new technology in your classroom. More than 25 classrooms on campus received technology updates, […]

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Learn Skills in New Workshops

This fall, OIT will introduce new workshops! Some are new topics available face-to-face, others are old favorites available online via […]

Associate Professor Steve Skutnik Responds to HBO hit show, Chernobyl. OIT provided the webcast.

Webcasting Case Story —
Chernobyl: Fallout, Facts, & Fiction

The hugely popular HBO miniseries “Chernobyl” dramatizes the story of the 1986 nuclear accident; one of the worst human-made catastrophes […]

New Look for MyUTK

Updated myUTK Now Available

You spoke & we listened! The Office of Information Technology (OIT) released the new and improved myUTK on Wednesday, July 24. […]

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Org Chart Manager Is Now Available

Org Chart Manager (OCM) is now available for use by UTK, UTSA, IPS, and UT Foundation faculty and staff. They can access […]

New UT Mobile App

New UT Mobile App

The University of Tennessee launched a new mobile app that’s been redesigned and enhanced to provide relevant mobile content to help you stay connected and informed.

Two Factor Authentication Screen for Email and Online Apps

Two-Factor Authentication Coming to Email and More!

Office 365, G-Suite, and Two-Factor Authentication The Office of Information Technology (OIT) will be adding two-factor authentication to Microsoft Office […]

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Outdoor Wireless Expansion

You have to have noticed all the construction work involving Volunteer Boulevard over the last three years, but did you […]

Verizon Wireless Now Available in the Student Union

Verizon customers should see a strong signal throughout the building thanks to the new cellular Distributed Antenna Systems (DAS) provided […]

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Got Java?

Are you tired of the constant upgrade notices from Java? We have some good news! The majority of UTK users, […]

New University of Tennessee Email Login

New Look for UT G-Suite and Office 365 Web Login

On May 15, you will see a new look when you sign into UT’s Google G-Suite and Microsoft Office 365 […]

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What You Get from OIT in the Commons

OIT has partnered for more than a decade with the University Libraries to bring you services in the Commons in […]

Campus Map of UTK WiFI

Finding Technology Around Campus

Did you know you can use not just for finding buildings on campus, but for finding WiFi hotspots outside […]

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Looking for Classroom C? It’s now the OIT Training Center!

OIT’s training room in the Communications Building now has a new name – and new signage! As the room was […]

New Antivirus Software Now Available

Malwarebytes antivirus software is now available for both Windows and Macs. The new version of Malwarebytes is a centrally managed solution; […]

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Gartner Campus Access

Does your course enrich student experiences with insight into technology evolution and look at solving real-world business problems? Is your […]

Scam Email

How to Spot a Scam

Have you seen messages that offer you lots of money for little to no work on your part? Messages like […]

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Secure Your UT Accounts with 2FA

Two-factor authentication, or 2FA, is now available to assist UT employees and students with strengthening the security of their university […]

Canvas Homepage Example

Customize Your Canvas Homepage

Spring 2019 Canvas course shells are now available to faculty. It might be time to give some thought to the […]

Students Group Work

Three Ways to Organize Your Group Work with Office 365

Did you know Office 365 has lots of ways you can collaborate with your group? Here’s three.

Suggestion Box

OIT Suggestion Box

Have you ever wanted to suggest new technology services or request changes to an existing service? Now you can! Submit […]

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Try Google Apps and Office 365 Today

Faculty, staff, and students have access to the full suite of Office 365 and Google Apps*. You can use either […]

HDMI Adapters available for instructors

HDMI Adapters Available for Instructors

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]

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