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Instructional Design & Support

See all Instructional Support services

Course Design / Instructional Design

OIT partners with faculty and instructors to help with the design of your course; rethink or recommend relevant technologies; and ultimately create quality instruction, positive learner experiences and student success. What are the benefits of working with us? We continually research and explore technology and best practices and can help you quickly arrive at the best solutions for you and your students. Whether you need help learning how to use an online teaching tool or advice on converting your face-to-face course to online, we’re here to help.

Here are a few areas you may find helpful:

  • Instructional design and content organization
  • Online syllabus design
  • Student engagement
  • Flipped and hybrid course design
  • Online course design
  • Accessibility
  • Universal Design for Learning
  • Mobile learning
  • Assessment strategies

Read more about course design and instructional design
Request instructional consultation

Developing an Online Course?

OIT collaborates with the Director of Online Programs to ensure that you launch a successful program/course that serves the needs of the citizens of Tennessee and beyond. Online programs must be approved by the Online Program Advisory Committee (OPAC), which is composed of membership from across campus and chaired by the Associate Provost of Faculty Development and Special Initiatives. Individual online courses are approved by the appropriate Department Head. Once you have approval to develop a course, OIT will work with you in a special way!

Learn how OIT will help you develop your approved online course

Teaching Strategies and Best Practices

Find checklists, guides, and resources for teaching online and face-to-face.
See teaching strategies and best practices


We provide several grant opportunities for faculty and staff to promote academic development and to advance the use of technology for teaching and learning.
Learn more about OIT’s grant opportunities


OIT’s Student Technology Assistants for Research and Teaching (START) team is an elite group of students selected and trained by OIT’s Instructional Support that works with faculty from all disciplines across campus.
Learn more about the START program

The service is available during normal business hours when the University is open for business, Monday – Friday, 8:00 AM – 5:00 PM.

This service is offered at no additional cost to academic departments/faculty.

The costs of non-academic or grant-funded instructional development projects are estimated based on a $63/hr rate for design and development.

UT Knoxville​.

Faculty and Teaching Staff