Welcome to the University of Tennessee, Knoxville!
We’re here to help you with all of the technology services you will use on campus. Whether it’s connecting to the wireless network, accessing software (for personal and school use), learning a new skill, or more, we can help!
All faculty and staff are assigned a Network ID (NetID) when they start working at UT. Your NetID is the username associated with your University of Tennessee accounts and is the first part of your University email address, e.g. your-NetID@utk.edu.
Official University communication is sent to your Office 365 account (e.g., email from the Chancellor, Provost, or pay statements, all Online@UT communication, etc.).
There are 3 steps to getting online at UT: choose a network, register your device, and classify your device.
Request departmental office phones, cell phones, long-distance code, and other voice services, set up a conference call with Zoom, and find user guides for all phone services.
OIT has many resources available to help you in the classroom. Learn more about what services and resources we offer faculty, including:
OIT offers a wide range of technology services and resources. We’ve highlighted a few below. Learn more about all the services offered on the OIT website.
The OIT HelpDesk provides IT support for all students.
It’s your first place to start when you need assistance with technology at UT.
OIT Student Computer Support
Bring in your laptop or desktop computer and receive assistance for network registration, software installation, operating system support, spyware/virus removal, and more