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Getting Started On Campus

Technology will play a key role in your student experience. Know that the Office of Innovative Technologies (OIT) is here to help! Whether you need help connecting with your class, accessing software, or learning a new skill, you can reach out to our team.  

  • Phone: 865-974-9900, available 24/7 when the University is open 
  •, available Monday through Friday, from 8 am – 5 pm 
  •, the team will respond via email during University business hours  

You can also search the OIT Knowledge Base online at any time. Visit, where you can quickly find self-help articles, how-to guides, and training.  

Preparing for Classes 

Access the software and tools you need for class: 

Learn new skills and software

Workshops and training are available from OIT. Our live Zoom workshops and self-paced online training will help prepare you to tackle technology demands in class, your career, your research, and in everyday life. 

In addition, you also have access to LinkedIn Learning which provides online training for technology, creative, and business courses to help you build the skills you need to succeed. 

Learn more about OIT’s workshops and training.  

Accessing Technology on Campus 

  • Get Connected: Register your computer, tablet, or smartphone for use on UT’s wireless network. 
  • OIT Computer Labs: Visit the OIT Computer Labs website for information about the location of the computer labs, types of hardware and software available in the lab, and hours of operation.  
  • How to Print while on campus: Printing on campus is simple and convenient using the VolPrint system. More than 60 printers are available for students to use in OIT Computer Labs and many other areas across campus. You can print from either the computers located in the student computer labs or from their own personal devices. 
  • Student Computer Support offers support for your personal computer as a drop-off service or quick-help service.  Before you head to a local computer repair shop, talk to our team first! 

Living on Campus 

  • All University Housing residents have access to digital cable TV service in your room and online. You can learn more about what type of TV to bring and how to access the online channels from OIT’s website. 
  • You can bring your computer, printer, smart TVs, phone, tablet, video game console, media player, etc., when you come to school.  You must register your devices for use on UT’s network. Wireless routers and network switches are not allowed. Please leave them at home! 

Staying Safe