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Information Security

Tools and Resources

OIT offers various types of tools and training to help maintain and improve your security posture. 

Training and Awareness 

Security training and awareness is one of the key components to protecting the University’s resources. Learn about the annual security awareness training for faculty, staff, and students below. Know how to protect your account, how to spot a scam, what to do when you may be compromised.

Security Awareness Training (Securing the Human) 

OIT offers two types of security awareness training. The first, Securing the Human, is an online computer-based security awareness and training program for UT Faculty, Staff, and Graduate Assistants that provides the materials needed to engage in informative and efficient security training. The second, Canvas Security Awareness Training, is available for students, emeritus faculty, and faculty retirees. 

Security Awareness Training 

Protecting Your Account 

Learn how to protect your NetID and password, identify phishing scams, take steps to protect yourself while browsing the web, and protect your accounts while you are away from campus.   

Tips for Protecting Your Accounts 

How to Recognize a Phishing Attempt

Phishing is an attempt to trick you into revealing private information. Emails, texts, or phone calls can “fish” for information by trying to lure you into giving passwords, credit card numbers, etc., to a malicious third party. 

Learn how to recognize a phishing email and what to do when you receive one 

Writing Non-Phishy Emails 

Sometimes you have to request specific personal information or ask faculty, staff, and students to take action for entirely legitimate reasons. The issue with this kind of email is that it can sound suspiciously similar to the hoax messages sent by phishers.  

Writing Non-Phishy Emails: Do’s and Don’ts 

Working Remotely 

Don’t lull yourself into a false sense of security while working remotely. Whether you are working remotely in your home office or traveling, we have some tips to better secure your remote office. 

Follow these recommendations to better secure your remote office and off-campus workspace

Security Tools Available for You 

OIT provides several security tools to help departments, faculty, and staff determine risk and existing vulnerabilities.

Security Information and Event Management (SIEM) Services

OIT provides departments with the means of collecting, monitoring, and analyzing security events from data sources on the UT Knoxville Network. The core capabilities of the service are a broad scope of log event collection and management, the ability to analyze log events and other data across disparate sources, and operational capabilities (such as incident management, dashboards and reporting).

SIEM Services can be requested by the owner of a device or service by contacting the OIT HelpDesk online or at 865-974-9900. A member of the Information Security Office will contact you with details.

Vulnerability Scanning

OIT proactively scans for vulnerabilities on the UT network to help identify potential problems that could result in data disclosures, illegal usage, weak systems that are attractive for attacks, etc. Device scanning, Web Application scanning/penetration-testing for specific web sites or applications are available. 

A scan or penetration test can be requested by the owner of a device by contacting the OIT HelpDesk online or at 865-974-9900. A member of the Information Security Office will contact you with details.