QuestionPro is the web survey design tool that OIT recommends. The feature set of our QuestionPro Enterprise Team Edition license is very similar to that of Qualtrics. Those features are described on the QuestionPro Features Page. QuestionPro is safe to use for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups). Faculty, staff, and students at all UT campuses can log in to QuestionPro using their NetID and password by signing in below.
A good way to learn QuestionPro is by following the step-by-step instructions on the company’s help web page. They also offer live online assistance (5×24) via a chat window that is available as you’re designing your survey. The company also offers one-hour online training courses every week. On the UTK campus, OIT teaches QuestionPro workshops live, as usual.
Qualtrics is a web survey tool. OIT plans for the Qualtrics license to be available through September 30, 2021. New Qualtrics accounts for users are limited to 200 responses. If you need more than that we recommend using QuestionPro. If you have a new research project that requires a feature that only Qualtrics offers, you may request an increase to the response limit by contacting the OIT HelpDesk. Qualtrics accounts created before 1/1/2019 are not affected.
While OIT can assist in the usage of Qualtrics, we no longer teach workshops on it, while we do for QuestionPro.
NOTE: New Qualtrics accounts are limited to 200 responses. See above.
Institutional Review Board (IRB) Survey Software Statement
“If projects that have IRB approval for Qualtrics are migrated to QuestionPro, it is not necessary to submit an amendment request to the IRB as long as all of the security protections approved for the project in Qualtrics are carried over to QuestionPro. For investigators with projects under review, who are not sure whether their projects will be hosted on Qualtrics or QuestionPro, the IRB recommends specifying a UT OIT-supported platform rather than the specific product.”
OIT SUPPORT FOR QUESTIONPRO AND QUALTRICS
OIT’s Research Computing Support team has over 10 years of experience in building and administrating online surveys as well as providing full statistical consulting services. We are available to examine your survey to ensure that it is optimized for data collection on the web. We also offer an overview of how to use the software when you first get started as well as assistance in building more difficult surveys. To request an appointment for assistance with online surveys or data analysis, please contact the OIT Helpdesk online or at 865-974-9900.
If you have advanced data collection needs, especially those required for longitudinal clinical trials, you may be interested in REDCap. It is a secure web application for building and managing both online surveys and databases. While REDCap can be used to collect virtually any type of data (including PII, FERPA, 21 CFR Part 11, FISMA, and HIPAA-compliant environments), it is specifically geared to support online or offline data capture for research studies and operations.
UT’s Center for Biomedical Informatics (CBMI) at the Health Science Center in Memphis allows UT researchers at all campuses to use their REDCap server free of charge. However, if CBMI’s assistance is needed in setting up a complex REDcap project they will charge by the hour for support. Below is the process to request access to REDcap.
- Complete CBMI service request form that is available on this page.
- Meet with CBMI Data Manager (Optional)
- Program Administrator/Manager will provide standard scope work to project owner/PI
- Project owner/PI will agree to the scope of work by email
- Data Manager will provide access to REDcap to set up the project