Qualtrics now available through May 31, 2026. For more information, see OIT News.
Qualtrics is a powerful and flexible web survey tool. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups). A Qualtrics account can be used use for academic, research or administrative purposes however it cannot be used for commercial purposes. Faculty, staff, and students at all UT campuses can log in to Qualtrics using their NetID and password by signing in below. If creating a new account, when asked if you already have a pre-existing account, select No.
On June 1, 2021, Qualtrics rolled out improvements to the Survey Editor, project creation, platform navigation, and line/bar charts. To learn more, see the Qualtrics Support page on the New Survey Builder, which includes a short video highlighting some of these changes.
The license to QuestionPro expired May 31, 2022.
“If projects that have IRB approval for QuestionPro are migrated to Qualtrics, it is not necessary to submit an amendment request to the IRB as long as all of the security protections approved for the project in QuestionPro are carried over to Qualtrics. For investigators with projects under review, who are not sure whether their projects will be hosted on Qualtrics or QuestionPro, the IRB recommends specifying a UT OIT-supported platform rather than the specific product.”
OIT’s Research Computing Support team has over 15 years of experience in building and administrating online surveys as well as providing full statistical consulting services. We are available to examine your survey to ensure that it is optimized for data collection on the web. We also offer an overview of how to use the software when you first get started as well as assistance in building more difficult surveys. To request an appointment for assistance with online surveys or data analysis, please contact the OIT Helpdesk online or at 865-974-9900.
If you have advanced data collection needs, especially those required for longitudinal clinical trials, you may be interested in REDCap. It is a secure web application for building and managing both online surveys and databases. While REDCap can be used to collect virtually any type of data (including PII, FERPA, 21 CFR Part 11, FISMA, and HIPAA-compliant environments), it is specifically geared to support online or offline data capture for research studies and operations.
UT’s Center for Biomedical Informatics (CBMI) at the Health Science Center in Memphis allows UT researchers at all campuses to use their REDCap server free of charge. However, if CBMI’s assistance is needed in setting up a complex REDcap project they will charge by the hour for support. Below is the process to request access to REDcap.