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Teaching Tools

LiveOnline@UT (Zoom)

LiveOnline@UT (Zoom) is the UT-branded name for the software used to deliver live, interactive classes via the Internet.


Zoom recently announced a vulnerability related to the desktop client for Macs.  Zoom released a patch which addresses this concern. If you are running the desktop client on your Mac, you are strongly encouraged to install the latest update.  Read Zoom’s response to this vulnerability on their website. 

To update the Zoom desktop application:

  1. Log in to the desktop application
  2. Select the profile image at the top-right of the application window (this could be your initials or a profile picture that you have uploaded)
  3. Choose the option to Check for Updates and follow the prompts on screen

Get Help with Zoom

During the semester

  1. Contact the OIT HelpDesk online or by phone at 865-974-9900.
  2. Contact the LiveOnline@UT (Zoom) team during your class by calling 865-974-3117 or 1-877-974-3117 (toll free).

After 8pm and on weekends

  1. Contact the OIT HelpDesk online or by phone at 865-974-9900.
  2. Search for key terms and the latest troubleshooting tips in the OIT Knowledge Base.
  3. Review the sections for Instructors and Students, including resources and best practices, via the menu on the right.

Join Our Email List

Sign up for LiveOnline@UT (Zoom) email notifications. Email addresses are not shared, and notifications are sent only as needed. Sign up today!

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