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Teaching Tools

LiveOnline@UT (Zoom)

LiveOnline@UT (Zoom) is the UT-branded name for the software used to deliver live, interactive classes via the Internet.


Taking an online class this fall? Join us for the Fall 2018 Test Flights! During a Test Flight, students may join an online class and explore with the communication tools prior to the start of the semester. Test Flight dates and times are listed below.

Please note, a link to join the Test Flight will appear on the Online@UT (Canvas) dashboard a few minutes prior to the start time. For more information, visit our System Requirements page and explore the Test Flight section.

Fall 2018 Test Flights:

  • Monday, August 20, from 11am to 1pm
  • Tuesday, August 21, from 5pm to 7pm

Get Help with Zoom

During the semester

Monday-Thursday: 8am-8pm
Friday: 8am-5pm

  1. Contact the OIT HelpDesk online or by phone at 865-974-9900.
  2. Contact the LiveOnline@UT (Zoom) team during your class by calling 865-974-3117 or 1-877-974-3117 (toll free).

After 8pm and on weekends

  1. Contact the OIT HelpDesk online or by phone at 865-974-9900.
  2. Search for key terms and the latest troubleshooting tips in the OIT Knowledge Base.
  3. Review the sections for Instructors and Students, including resources and best practices, via the menu on the right.

Join Our Email List

Sign up for LiveOnline@UT (Zoom) email notifications. Email addresses are not shared, and notifications are sent only as needed. Sign up today!

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