The following information will help you prepare for using the online classroom application. Select the links below to explore Zoom’s tools and features, and to learn more about creating online lectures with Zoom.

• Visit the Zoom tutorials page for quick, one-minute demonstrations of some tools and features. Contact us for details about the meeting environment and our license.
• Explore our Zoom Tutorial recording and access specific content topics, such as Scheduling a Session and Breakout Rooms.
• Explore this page for quick tips on securing your Zoom session.
• Click here to explore creating online lectures with Zoom.
• Are you interested in integrating your Zoom sessions and Zoom Cloud Recordings within your Online@UT (Canvas) course? Visit our Canvas Zoom Integration page to learn more about this option. It’s also possible to copy and paste the Zoom session link and Zoom Cloud Recording link into the Canvas course manually.

Activate your LiveOnline@UT (Zoom) account:

1. To activate your account, please visit our UT Zoom page at tennessee.zoom.us.
2. Select the Create or Edit Account button, and log in with your NetID and password.
3. An account will be provisioned for you.
4. If prompted via email to confirm your account, please do so.

• Zoom Licensed (Pro) Accounts
  • Instructors and students will receive a Licensed (Pro) account. With a Licensed (Pro) account, leaders may schedule and host an unlimited number of meetings, of any duration, with up to 300 participants.
• Zoom Basic Accounts

  • Staff will receive a Basic level account. With a Basic level account, leaders may schedule and host an unlimited number of meetings, for up to 40 minutes in duration, with up to 300 participants. If you are a staff member and would like to request an upgrade to a Licensed (Pro) account, please contact us at the OIT HelpDesk at 865-974-9900 or submit a ticket online for our Teaching and Learning Technologies team.

Set up the Zoom Desktop Application:

You may choose to use the web interface by logging into our Zoom page (select “Create or Edit Account” to login), or, use the Zoom desktop application to schedule and lead meetings. To setup the desktop application, please follow the steps below.

• Download and install the Zoom application (A download link is available on our Zoom page.)
• Click the Zoom icon on the desktop
• Select Sign In
• Select Sign In with SSO (PC) or Login with SSO (Mac)
• Enter the word tennessee (lower case) to complete the domain name of tennessee.zoom.us. (The zoom.us part of the domain may be provided for you on the screen.)
• Select Continue
• Log in with your NetID and password and follow the prompts on the screen to launch Zoom

Quick Start Guides

The Quick Start Guides listed below describe the LiveOnline@UT (Zoom) online meeting environment from the instructor’s (leader’s) point of view.

LiveOnline@UT (Zoom) Leader Guide (PDF)

LiveOnline@UT (Zoom) Schedule a Meeting with the Desktop Application (PDF)

LiveOnline@UT (Zoom) Guide to Managing a Meeting (PDF)

Tools and Features

The guides below will help instructors and meeting leaders with exploring the tools of features of the online classroom, including navigating the toolbar and creating and deploying Breakout Rooms.

If you are a co-instructor or need to schedule meetings on behalf of another user, please explore the LiveOnline@UT (Zoom) Guide to Alternative Host and Schedule Privilege.

LiveOnline@UT (Zoom) Guide to Share Screen and Annotation Tools (PDF)

LiveOnline@UT (Zoom) Guide to New Whiteboards (PDF)

LiveOnline@UT (Zoom) Guide to Breakout Rooms (PDF)

LiveOnline@UT (Zoom) Guide to Alternative Host and Schedule Privilege

Quick Guide to Managing Recordings

LiveOnline@UT (Zoom) online classroom recordings are in MP4 format and the MP4 will save to the local device. To share the MP4 with students, select a file storage and streaming option that best fits your needs.

It is not recommended that you upload large files directly to your Online@UT (Canvas) course site. There are several reasons for this, the most important of which is this: even once you successfully upload your large file into the course site, there’s no guarantee that your students will be able to download and view it via their Internet connections

There are several options for storing and streaming MP4s, and some are listed below with links to more information about each option.

• LiveOnline@UT (Zoom) Cloud Recording – All Licensed (Pro) level account holders may choose to record to the Zoom Cloud from within the Zoom online classroom or meeting. After the session has ended, the recording will render to the cloud. Zoom will notify the instructor (leader) of the session via email when the recording is available for playback and the email includes a shareable link for viewers. For more information about this option, please visit our Zoom Cloud Recording page. Please keep in mind that Zoom Cloud is not a permanent storage location. For long-term storage options, please consider Panopto or Google Drive.
• Panopto – The Panopto service includes Canvas and Zoom integration, such as cloud recording storage and sharing capabilities, as well as editing options. Explore the features of this option by visiting the Panopto page.
• Canvas Studio – Canvas Studio is available to students and faculty via Online@UT (Canvas). In Canvas Studio, users may upload media files and then share the files through a Canvas course. Instructors may also incorporate real time comments from students, add captioning, and review analytics on media files. Visit our Canvas Studio page for more information.
• YouTube – All UT faculty, staff, and students may engage a YouTube channel through Google Apps for Education. With this option, instructors may upload the MP4 to YouTube and also incorporate captioning of the audio with the MP4. After the MP4 is uploaded, instructors may paste a link to the MP4 into the Canvas site.
• Additional Cloud Options – These options include Google Drive and Microsoft Office OneDrive for Business. In this scenario, the meeting leader may login to their Google Drive account, for example, and then upload the MP4. Next, generate a shareable link to the MP4 and then post that link into a Canvas site.
• Send the MP4 – UT offers faculty, staff, and students a secure, large-file courier option called Vault. With Vault, meeting leaders may upload a MP4 and then send a notification email to recipients that a file is available for download. Recipients click a link and log in to Vault to download the MP4.

If you have any questions about storing and streaming MP4s, please feel free to contact us as we are happy to help.

Best Practices for Recording Your Face-to-Face Class

• Inform your students (multiple times if possible) that you will be recording your class for their later review.

• Add a statement in your syllabus*. (see example below)

• Put an announcement in your Canvas course and verbally make an announcement in class.

• Take steps to ensure recordings are only available to current class participants via Canvas.

• Consider recording only your lecture material and not class discussions or activities.

• Recordings from your face-to-face classroom should be posted to Panopto and the link shared in your Canvas course site.

• OIT currently has Panopto settings in place that support UT security guidelines. Please be aware that any content that UT faculty and staff create or post to Panopto should also follow FERPA guidelines related to release of such content to unauthorized individuals. Protecting data and confidential information contained in any videos posted is the responsibility of each content creator to ensure information is not improperly shared. Instructors and students alike should take care not to share FERPA protected information in video recordings to unauthorized individuals. If you need a refresher on the handling of FERPA protected information, please refer to the FERPA and Student Privacy page as well as the FERPA training provided on the K@TE platform.

*Example syllabus statement:

To allow for greater flexibility and provide additional opportunities to engage with course lectures, many of our class meetings will be recorded and posted to this course’s Canvas site for you to review at your convenience. Please be aware that you will not be on camera, but your voice might be recorded when participating in class, including asking questions. In accordance with the university’s privacy practices, recordings will only be made available to class participants. You are encouraged to not share FERPA protected information in class recordings.

(NOTE: Feel free to add any specific department of college information that needs to be shared.)

Zoom Marketplace and App Integrations

In addition to their standard web conferencing services, Zoom offers an optional Zoom App Marketplace. These Zoom add-ons, or apps, are tools built by third-party developers claiming to provide convenient features and enhancements. Due to the third-party nature of these apps, there are multiple concerns about security, data privacy, usability, and support impact. Applications in our teaching and learning toolkit must meet university privacy and usability standards. With these concerns and standards in mind, the Office of Innovative Technologies (OIT) will only consider app activation/integrations with our Zoom account for applications currently supported within OIT.

Active Zoom App integrations available in our UT Zoom enterprise license include the following:

• Canvas
• Microsoft Teams
• Panopto
• Zoom Timer

For more information on how to access these active integrations, please contact the OIT HelpDesk at 865-974-9900 or submit a ticket online for our Teaching and Learning Technologies team.