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Teaching Tools

Digital Media Services

Digital Media Services (DMS) provides video production and digitization services to faculty, staff, and departments at UT, including:

  • Text scanning
  • Image scanning (including photographs and 35mm slides)
  • Access to the My Mediasite video portal and the Mediasite Desktop Recorder
  • Audio digitization
  • Video digitization
  • Video production

DMS is a partnership between the Office of Information Technology (OIT) and the UT Libraries.

How quickly can my digitization be done?

Our standard turnaround time for digitization is three to five working days depending on the size and scope of your project. However, we will accommodate quick turnaround requests when possible. Let us know your deadline. If there’s a way, we’ll meet it.

How much does it cost?

Faculty can have instructional support materials digitized at DMS at no cost. These materials must be used in courses in which UT students are enrolled and are receiving credit toward a degree. Faculty must provide the course name and number.

Services for research, promotion, or other non-curricular uses by faculty, staff, or departments are available for a minimal fee depending on the parameters of the request.

Once my video is digitized, how do I access it?

DMS provides you with a link or URL to your streaming audio and video. This link can be added to your Online@UT course site or to your personal web page to make the digital material accessible to your classes.

How do I access the My Mediasite video portal?

To access your My Mediasite portal, you must create a profile on DMS’ Mediasite server. For assistance with creating your profile please contact the OIT HelpDesk online or by phone at 865-974-9900

How do I access the Help menu in My Mediasite?

The Help menu in My Mediasite is located in the upper right corner of the portal next to your profile name. Click on the question mark in the white circle to launch the documentation panel.

How do I contact you?

Digital Media Services is located at 170 Hodges Library on the 1st Floor near the auditorium.

865-974-9900
help.utk.edu

When are you open?

Consultations are available 9am-5pm, Monday through Friday.

Can my materials be saved to DVD, flash drive, or other portable storage?

Material can be saved to personal drives only if you hold the copyright to the material.

What if I don’t hold the copyright on the materials I want to have digitized?

If your request exceeds fair use, you will need to request permission to use the material from the rightsholder. For more information about copyright and fair use, see our Copyright page.

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