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Teaching Tools

Zoom Getting Started

Zoom, Zoom, Zoom… UTK is Zooming!

Do you have the need for high quality video conferencing and screen/application sharing in your online or blended class?  If you are currently using tools like Adobe Connect, Skype, or GoToMeeting for administrative purposes, you might be interested in Zoom. We encourage you to use Zoom for both instructional and administrative meetings.

Zoom, a cloud-based technology, allows faculty, staff, and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS, and Android mobile devices. Zoom also includes telephone bridging (not toll free), so you can bring in participants via telephone as well. The Zoom recording feature will allow you to save a session for future reference and/or send it to those who are unable to attend.

Access is available for all UTK faculty, staff, and students. UTK faculty and students will receive a Licensed (Pro) account. Zoom Licensed (Pro) accounts allow users to host unlimited meetings, with an unlimited duration, with up to 300 participants. UTK staff will receive a Zoom Basic account. Zoom Basic accounts allow users to host unlimited meetings of 40 minutes in duration with up to 300 participants. Staff may request an upgrade to a Zoom Licensed (Pro) account. Please complete the steps outlined in the Getting Started section below, and then submit a ticket for our Teaching and Learning Technologies services online with your request to upgrade your account.

If you need to host more than 300 participants, we can provide you with an expanded license.  Please submit a ticket online to request an expanded license account.

Getting Started

The following steps will get you Zooming in no time.

  1. Go to
  2. Click on the Create or Edit Account button.
  3. Login with your UT NetID and NetID Password.
  4. A Zoom account will be provisioned for you.
  5. If prompted via email to confirm your account, please do so.

You may choose to use the Web Browser version of Zoom, or we suggest that you download the Zoom Desktop Application. Simply click on the Download Zoom link found at the bottom of the page at

The first time you login using the Desktop application, you will be prompted to enter the SSO information. You will only need to do this once. Please complete the following steps.

  1. Select the Zoom desktop icon (Or, select Zoom from the Programs or Applications list).
  2. Select Sign In and then Sign In with SSO (PC) or Log In with SSO (Mac).
  3. In the field provided on the screen, enter the word tennessee (lower case). The remainder of the domain may already be provided for you (
  4. Select Continue to save the entry and advance to the next step.
  5. When prompted, log in with your NetID user name and password.

You’re ready to start Zooming!