Zoom, Zoom, Zoom… UTK is Zooming!

Do you have the need for high quality video conferencing and screen/application sharing in your online or blended class?  If you are currently using tools like Adobe Connect, Skype, or GoToMeeting for administrative purposes, you might be interested in Zoom. We encourage you to use Zoom for both instructional and administrative meetings.

Zoom, a cloud-based technology, allows faculty, staff, and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS, and Android mobile devices. Zoom also includes telephone bridging (not toll free), so you can bring in participants via telephone as well. The Zoom recording feature will allow you to save a session for future reference and/or send it to those who are unable to attend.

Access is available for all UT faculty, staff, and students. UT faculty and staff will receive a UT Zoom Enterprise Essentials account. With this type of account, leaders may schedule an unlimited number of meetings with up to 500 attendees. This level of account also has access to a UT Zoom Webinar license which may host up to 500 attendees.

Students will receive a UT Zoom Enterprise Student account. With this level of account, students may schedule and host an unlimited number of meetings with up to 300 attendees.

If you need to host more participants, we can provide you with an expanded license.  Please submit a ticket online to request an expanded license account.

Getting Started

The following steps will get you Zooming in no time.

1. Go to tennessee.zoom.us.
2. Select the “Create or Log In” button.

• • Use your UPN as your username:
    • Your UPN is the email address used to sign in to UT services, such as email, typically in this format:
      • Faculty and Staff: Use [email protected]
      • Students: Use [email protected]
    • Look up your UPN online if you aren’t sure which email address you should be using
  • Password: Your NetID Password
  • A Zoom account will be provisioned for you. If prompted via email to confirm your account, please do so.

You may choose to use the web browser version of Zoom, or we suggest that you download the Zoom Workplace desktop application. Simply click on the Download Zoom link found at the bottom of the page at tennessee.zoom.us.

The first time you login using the desktop application, you will be prompted to enter the SSO information. You will only need to do this once. Please complete the following steps.

1. Select the Zoom Workplace desktop icon (Or, select Zoom from the Programs or Applications list).
2. Select Sign In and then Sign In with SSO (PC) or Log In with SSO (Mac).
3. In the domain field provided on the screen, enter the word tennessee (lower case). The remainder of the domain may already be provided for you (.zoom.us).
4. Select Continue to save the entry and advance to the next step.
5. When prompted, log in with your NetID user name and password.

You’re ready to start Zooming!