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A wide array of instructional services are available to faculty, staff and students. Services include a Learning Management System (LMS), synchronous course delivery, technology enhanced classrooms, personal response systems, and instructional video production and delivery.
Online@UT (Canvas)
- Canvas is a web-based LMS that is built on modern concepts of adaptability, accessibility, reliability, efficiency, and effectiveness.
- Instructors and students can create and interact with educational and collaborative content beyond the traditional classroom. Use Canvas to supplement to face-to-face classes, teach a hybrid course, or deliver an entirely online experience.
- Canvas is mobile-friendly, and is designed to make the most common tasks easier and faster, so that teaching and learning is accessible and enjoyable.
LiveOnline@UT (Zoom)
- Zoom is a web-based set of video-conferencing tools that is geared toward various online collaboration needs, such as synchronous online learning, online meetings, and webinars.
- All UT Knoxville faculty, staff, and students have access to Zoom. Non-UT participants may also attend a Zoom session.
- Account privileges differ between students and faculty/staff. Student accounts are limited to 40 minutes in duration, while faculty and staff accounts provide for unlimited duration meetings with the ability to record sessions. All sessions, regardless of account type, are limited to 50 participants.
Digital Media Services (DMS)
- DMS provides text scanning and video clip digitization within copyright standards.
- My Mediasite and Mediasite Desktop recorder allow faculty to create and publish original video content directly from their computer to an OIT server. The Desktop recorder is ideal for capturing screencasts or PowerPoint presentations for on-demand delivery.
- Instructional video production provides full service, high-quality, instructional video recording, editing, and delivery.
Learn more about Digital Media Services
Online Productivity Suite of Tools
- Online productivity suites can be accessed from any internet-enabled device, allowing people to work together from anywhere and at any time, leading to effective collaboration and virtual teamwork.
- Online productivity suites available include G Suite for Education and Office 365.
- The Office 365 suite includes Office 365 Video channels.
Learn more about G Suite | Learn more about Office 365
Technology-Enhanced Classrooms (TEC)
Need immediate classroom help? Call 865-974-9110
If the problem cannot be fixed over the phone, a tech will be dispatched and should arrive in your classroom within ten minutes.
Report an Issue
If you notice an issue with the classroom but do not need immediate assistance, contact the OIT HelpDesk online or by phone at 865-974-9900.
Training and Support
Register for a workshop, request a one-on-one consultation, search for specific classroom features, download SMART software, and read user guides.
Go to TEC Training and Support
Personal Response Systems (Clickers)
- A personal response system is a set of hardware and software that allows instructors to gather feedback, gauge understanding, and support collaboration among students.
- Students respond to questions using handheld “clickers”, which send their responses to the instructor’s computer.
- UT Knoxville uses the TurningPoint Cloud system, a hybrid polling option that provides secure, centralized, cloud-based management of courses, rosters and assessment data.
iPad Loan Program:
- Faculty interested in increasing student engagement in a teaching and learning environment can borrow iPad tablets.
Learn more about the iPad loan program
Exam Scanning and Scoring Services (Scantrons)
Using Scantron forms in your class? Find out where to get forms and answer sheets, where to drop off completed forms, and how to ensure your forms are scored correctly. Forms will be scored within one working day of dropoff.
Learn more about exam scanning and scoring
Webcasting
If you’re interested in live streaming or recording an upcoming event, contact OIT.
Barring unforeseen emergencies, Online@UT and LiveOnline@UT are available 24/7 unless a prolonged outage is scheduled in advance for upgrade, patch, and service pack installation.
There is a standard maintenance window for Online@UT each Friday from 5:00 PM to midnight. Service interruptions can be expected during these maintenance periods.