Official University communication is sent to your UT email address (e.g., email from the Chancellor, Provost, or pay statements, all Online@UT communication, etc.).
University of Tennessee, Knoxville, faculty and staff have a choice between Microsoft 365’s Outlook and Gmail for your UT-provided email service. Regardless of which service you choose for email delivery, you will have access to UT’s Microsoft 365 for Education and Google services.
|Available for Knoxville-area employees and departmental accounts, including UTIA, IPS, and UTSA (default email provider)||Available for UTK employees only|
|100 GB email quota*||Standard 50 GB quota (shared with Drive and other Google apps)|
|Exchange-based email, calendar, and contacts||Google-based email, calendar, and contacts|
|Better integration with Outlook||Web-based email, calendar, and contacts|
|Calendar sharing within Outlook||Calendar sharing within Google|
*Most active faculty and staff are licensed for a 100 GB mailbox; visit the OIT Knowledge Base for additional information.
By default, faculty and staff email is delivered to Outlook. See the “Change Provider” section below to switch to Gmail.
Sign into your UT email at volmail.utk.edu.
Configure email on your computer or mobile device.
Setup and configuration instructions
Eligible faculty and staff are not locked into an email provider and can change between Outlook and Gmail at any time. Note: your email, calendar, and contacts will not be moved between your accounts when you change providers.
Change your UT email provider
Would you like to change your Display Name, or create an autoreply?
Follow these instructions, Email Account Management
Starting December 14, 2021, faculty and staff will no longer be able to automatically forward their university email to a personal email address. Additional information about this initiative will be available soon.
Effective July 31, 2021, employees* who leave the university in good standing will retain access to their UT email account for 30 days. Contact the OIT HelpDesk at 865-974-9900 if you need to request an extension of up to 90 days from your official left date.
* Retirees with at least ten years of service are eligible to retain an email account by contacting Benefits and Retirement.