Skip to content Skip to main navigation Report an accessibility issue
Email, Calendars, & Instant Messaging

First-Time Setup Instructions

Step One: Search for your NetID

Search for your NetID in the online directory. Enter your full name in the search field to find your NetID.

If you have been admitted and could not find yourself in the UT Online Directory, please follow these instructions:

*Students accepted into the College of Law and College of Veterinary Medicine will need to contact their respective admissions offices for this information.

Step Two: Create your password and security questions

Go to the Initial Password Setup page. Enter your NetID to create your password and security questions.

Step Three: Log in to UT Email

To access your UT email account, go to
Read the New Vols announcement at the top of the page to determine which service provider you should select.
Sign in with your and your NetID password you created in step two.

Additional Help

Contact the OIT HelpDesk online or by phone at (865) 974-9900.