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Email, Calendars, & Instant Messaging

First-Time Setup Instructions

Step One: Search for your NetID

Staff and Faculty: Search for your NetID in the online directory. Enter your full name in the search field to find your NetID.

Undergraduate Students
Log in to the Go Vols portal. Your NetID will be assigned and available once Admissions has updated your record. Contact Undergraduate Admissions for assistance.

Graduate Students
Log in to the Graduate Admissions website. Your NetID will be assigned and available once your record is updated.* Contact Graduate Admissions for assistance.

*Students accepted into the College of Law and College of Veterinary Medicine will need to contact their respective admissions offices for this information.

Step Two: Create your password and security questions

Go to the Initial Password Setup page. Enter your NetID to create your password and security questions.

Step Three: Log in to UT Email

To access your UT email account, go to
Read the New Vols announcement at the top of the page to determine which service provider you should select. Faculty, staff, and new students admitted after November 1, 2023, should select Outlook.

  • Students: Sign in with and the NetID password you created in step two.
  • Faculty and Staff: Sign in with and the NetID password you created in step two.

Additional Help

Contact the OIT HelpDesk online or by phone at (865) 974-9900.