First-Time Setup Instructions
Step One: Search for your NetID
Search for your NetID in the online directory. Enter your full name in the search field to find your NetID.
If you have been admitted and could not find yourself in the UT Online Directory, please follow these instructions:
- Undergraduate Students
Log in to the VIP website. Your NetID will be assigned and available once Admissions has updated your record. Contact Undergraduate Admissions for assistance. - Graduate Students
Log in to the Graduate Admissions website. Your NetID will be assigned and available once your record is updated.* Contact Graduate Admissions for assistance.
*Students accepted into the College of Law and College of Veterinary Medicine will need to contact their respective admissions offices for this information.
Step Two: Create your password and security questions
Go to the Initial Password Setup page. Enter your NetID to create your password and security questions.
Step Three: Log in to UT Email
To access your UT email account, go to volmail.utk.edu.
Read the New Vols announcement at the top of the page to determine which service provider you should select.
Sign in with your netid@vols.utk.edu and your NetID password you created in step two.
Additional Help
Contact the OIT HelpDesk online or by phone at (865) 974-9900.