Skip to content Skip to main navigation Report an accessibility issue
Email, Calendars, & Instant Messaging

Volmail for Students



As a student, you have a choice between Outlook and Gmail for your UT-provided email service. Regardless of which service you choose for email delivery, you will have access to Microsoft 365 for Education and Google for Education.

Office 365 logo

 

Outlook

Gmail Logo

 

Gmail

100 GB email quota 50 GB quota (shared with Drive and other Google apps)
Exchange-based email, calendar, and contacts Google-based email, calendar, and contacts
Better integration with Outlook Calendar sharing within Google
Calendar sharing within Outlook  

Log in to Volmail

Go to Volmail login

Access & Managing Volmail

Access Volmail for the first time

See how to set up Volmail for the first time.
Go to first-time setup instructions

Setup and Configuration Instructions for your Client or Mobile Device

Configure email on your computer or mobile device.
Go to setup and configuration instructions

Change Email Provider

You are not locked into an email provider and can change between Outlook and Gmail at any time.
Change your Volmail provider

Manage Your Email Account

Would you like to setup mail forwarding, change your Display Name, or create an autoreply?
Go to the Email Account Management page

Email Retention Policy

The retention policy for permanently deleted items is 14 days. Microsoft 365/Volmail accounts are not backed up by Microsoft, and OIT is unable able to restore files from backup should they be inadvertently deleted.

Access to Volmail after you have left UT

You will retain your Volmail account indefinitely after leaving the University.

Before you graduate or leave the university, we encourage you to set up your Volmail password options BEFORE your NetID has been deleted from the UT Directory. Your NetID will be deleted from the UT Directory one year after graduating or leaving UT. Verify your NetID password reset answers so that if you forget your password, you will be able to create a new one.  To verify your NetID password reset answers, go to directory.utk.edu/reset and follow the instructions.