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Email, Calendars, & Instant Messaging

Volmail for Students

As a student, you have a choice between Outlook and Gmail for your UT-provided email service. Regardless of which service you choose for email delivery, you will have access to Microsoft 365 for Education and Google for Education.

Office 365 logo



Gmail Logo



100 GB email quota 50 GB quota (shared with Drive and other Google apps)
Exchange-based email, calendar, and contacts Google-based email, calendar, and contacts
Better integration with Outlook Calendar sharing within Google
Calendar sharing within Outlook  

Log in to Volmail

Go to Volmail login

Access & Managing Volmail

Access Volmail for the first time

See how to set up Volmail for the first time.
Go to first-time setup instructions

Setup and Configuration Instructions for your Client or Mobile Device

Configure email on your computer or mobile device.
Go to setup and configuration instructions

Change Email Provider

You are not locked into an email provider and can change between Outlook and Gmail at any time.
Change your Volmail provider

Manage Your Email Account

Would you like to set up mail forwarding, change your Display Name, or create an autoreply?
Go to the Email Account Management page

Email Retention Policy

The retention policy for permanently deleted items is 14 days. Microsoft 365/Volmail accounts are not backed up by Microsoft, and OIT cannot restore files from backup should they be inadvertently deleted.

Access to Volmail after you have left UT

The university administration is discontinuing the email service for alumni at the University of Tennessee, Knoxville, Institute of Agriculture, and the UT Space Institute.

Alumni with an active email account can continue to use their UT email until October 31, 2023. At that time, all alumni accounts will be closed.

Learn more about this change

Visit the Leaving UT Checklist