As a student, you have a choice between Outlook and Gmail for your UT-provided email service. Regardless of which service you choose for email delivery, you will have access to Microsoft 365 for Education and Google for Education.
Outlook |
Gmail |
| 100 GB email quota | 50 GB quota (shared with Drive and other Google apps) |
| Exchange-based email, calendar, and contacts | Google-based email, calendar, and contacts |
| Better integration with Outlook | Calendar sharing within Google |
| Calendar sharing within Outlook |
See how to set up Volmail for the first time.
Go to first-time setup instructions
Configure email on your computer or mobile device.
Go to setup and configuration instructions
You are not locked into an email provider and can change between Outlook and Gmail at any time.
Change your Volmail provider
Would you like to set up mail forwarding, change your Display Name, or create an autoreply?
Go to the Email Account Management page
The retention policy for permanently deleted items is 14 days. Microsoft 365/Volmail accounts are not backed up by Microsoft, and OIT cannot restore files from backup should they be inadvertently deleted.
The university administration is discontinuing the NetID@vols.utk.edu email service for alumni at the University of Tennessee, Knoxville, Institute of Agriculture, and the UT Space Institute.
Alumni with an active @vols.utk.edu email account can continue to use their UT email until October 31, 2023. At that time, all alumni accounts will be closed.
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