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Accounts & Access Management

Your NetID and Password

All students, faculty, and staff at the University of Tennessee have a NetID and password. Your NetID permits secure access to a variety of applications and services. Applications that request NetID authentication vary by campus. For information about which applications require NetID authentication, contact your local HelpDesk.

Finding Your NetID

If you do not know your NetID, you can find it by searching for yourself using the UT Online Directory Your NetID will be listed in the upper right hand corner of your directory entry along with your preferred UT email address.

If you have been admitted and cannot find yourself in the UT Online Directory, please follow these instructions in the OIT Knowledge Base:

  • Some faculty, staff, and students request privacy in the directory and will be unlisted.  If you are unlisted, please contact your campus HelpDesk for further assistance.

Note: Although students and employees are added to the online directory automatically through regularly scheduled updates, there may be a time lag. Request forms are provided to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or adding an email address for a campus organization.

Setting Your NetID Password

Password changes take up to 15 minutes to sync to all systems.

If these methods do not work, please contact your local campus for additional information.

Campus Phone Number

IDT HelpDesk

(423) 425-4000
Health Science Center


(901) 448-2222 or (800) 413-7830.

OIT HelpDesk

(865) 974-9900


(731) 881-7900

The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.