In November and December 2022, two-factor authentication will be required for all alumni, retiree, and emeritus email accounts.
Anyone affected by this change will receive an email the Monday before two-factor authentication (2FA) is added to your account. As described below, you do not need to take action until you are prompted to do so.
Follow the instructions below to create a new password and set up two-factor authentication.
OIT will send an email with instructions for creating a new password and setting up Duo mobile. You are required to create a new password that is between 12 and 16 characters to ensure that no existing previously compromised gain access to UT email. OIT recommends you take a picture of the message, forward it to a personal email account, or print a copy so that you have easy access to the instructions.
Please be vigilant not to respond to generic phishing scams that attempt to appear as OIT or UT officials requesting your urgent response.
At some point during the week, your mobile device or email client will prompt you to log in to your UT email. When this happens, you will know that it’s time to create a new password and set up two-factor authentication.
OIT strongly recommends using the Duo Mobile App. This is the most secure method of two-factor authentication. Once installed, you can receive a push notification or generate a temporary passcode. The temporary passcode does not require WiFi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service.
If you do not have a smartphone or tablet, you have two options:
Once you have a bypass code, you may generate a new bypass code for yourself every 30 days.
As we continue efforts to protect the University community, the UT administration decided to implement security changes for alumni, retirees, and emeritus faculty at the University of Tennessee, Knoxville, including the Institute of Agriculture and the Space Institute. Read the full announcement online.
In 2019, we required two-factor authentication for all active faculty, staff, and student accounts. It’s now time to require the same level of protection for our alumni, retirees, and emeritus faculty.