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Retiree Email for Staff
Current Staff Retirees
Current staff retirees are now part of the new staff retiree email service. Staff retirees who can’t sign in to their UT Email should sign in with their new email address, NetID@retiree.utk.edu.
Current faculty retirees may continue to use their UT email and NetID services.
Sign up for Retiree Email
Faculty and staff who retire from the University of Tennessee, Knoxville, including the Institute of Agriculture and the Space Institute, UT System Administration, and Institute of Public Service, with ten years of service, are eligible for continued access to email. New retirees can start the process online with Benefits and Retirement.
Faculty and staff who leave UT with less than 10 years of service are not classified as retirees. Please refer to the Leaving UT Checklist for information about your expiring access to IT services.
- Staff Retirees* can apply for continued access to UT email; however, their email address will change to a retiree.utk.edu email address. Non-email NetID services are not included.
- Email users should regularly check their accounts to ensure account activity and stay informed about important announcements from OIT regarding the email service.
- *Retirees with active appointments in DASH will retain the use of their UT email and NetID. Departments can sponsor NetIDs for retirees who continue to serve the university; sponsored accounts must be renewed annually.
- Emeritus and Retired Faculty can apply for continued access to UT email and NetID services.
Retirees who are also UTK alumni can choose to have an alumni email account instead. Learn more about Alumni email at oit.utk.edu/alumni, and call the OIT HelpDesk to get started.
What’s included with Staff Retiree email
The staff retiree email is a Microsoft 365 Exchange-only account. This account includes email, calendar, contacts, and to-do.
Eligible staff retirees will use a new email address: NetID@retiree.utk.edu.
Non-email NetID services will not be available in the new staff retiree email solution. Some of these services include:
- Microsoft 365 non-email services and applications, such as Microsoft Office Desktop Applications, Web Apps, and OneDrive.
- Google accounts, including Drive, Docs/Sheet/Slides, and other Google services.
- Eduroam: Access to the eduroam, the secure wifi network on campus, will no longer be available.
- Zoom: Access to your UT Zoom account will no longer be available.
- Linux/VolWeb account. Your UT website hosted on the Public Linux/Volweb system will be deleted.
- Plus, any service or software that authenticates with your NetID/email address and NetID password will be unavailable.
Check out the frequently asked questions in the OIT Knowledge Base.
Instructions for Transitioning to Staff Retiree Email
Your new email address will be NetID@retiree.utk.edu. One year after retiring, this will be your only email address.
- Notify anyone who communicates with you through your UT email account about your new email address. You can do this automatically through an Out of Office/Auto-reply message.
- Your NetID@retiree.utk.edu email address will become your new reply-to address. When you send an email, this will be the new email address that recipients will see.
- Change any private accounts that utilize your UT email address/account to log in or as a username to use the new email address (e.g., social media, banking, service providers).
Begin moving your personal files stored in your UT Microsoft OneDrive, UT Google Drive, and T-Storage accounts elsewhere. You can move these files to your local computer, an external hard drive, or personal non-UT cloud storage. Visit Download files and folders from OneDrive or SharePoint for more information.
- Any files that need to be accessed by others at UT after your departure should be moved to a shared space, such as Microsoft Teams.
- Free, limited, online storage is available from various sources, such as the consumer versions of Microsoft OneDrive, Google Drive, Dropbox, and Amazon Drive. Additional storage is available from these sites for a fee.
The new services will be a Microsoft 365 email-only account, which will include calendaring and contacts. If you are using your UT NetID to access any other services, it’s time to find an alternative. Here are a few things to consider:
- Sign up for a personal Zoom account.
- Move your personal website hosted on volweb.utk.edu and volweb2.utk.edu to an alternative hosting solution.
Other University Services
If you use the mobile VolCard for access to university services, we encourage you to contact the VolCard office and switch to a physical VolCard. Other non-OIT services affected by this change include access to Library resources and TRECS. If you use these services, OIT recommends that you contact these departments to learn more.
One year after leaving UT, your staff retiree email transition will be complete.
On this day:
- Your Microsoft 365 username will change to NetID@retiree.utk.edu; you may need to sign out of your email client and sign back in with your new username.
- Your alternate UT email addresses, including NetID@utk.edu and NetID@tennessee.edu, will no longer be available. Email sent to these addresses will be returned to the sender.
- Accounts that have not enrolled in two-factor authentication will be disabled.
Two-Factor Authentication for Retirees
Two-Factor Authentication (2FA) is required for all UT email accounts.
Manage your two-factor authentication online at 2fa.utk.edu.