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OIT News

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June 2024

IT Tools and Products to Support Your Sensitive Research

For the last several months we have been sharing information about various data types that you may be collecting in […]

Duo Changes for Summer 2024

OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

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    Teaching in Summer Using Canvas!

    It is the start of the summer semester, and we know how compressed and intensive it can be! The OIT […]

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      Introducing StataNow

      StataNow: Updates and Innovations for Enhanced Data Analysis

      Introducing StataNow, a new continuous-release version of Stata that offers an advanced platform for data analysis, providing users with cutting-edge […]

      Noteworthy Zoom News, Zoom logo

      Noteworthy Zoom News 

      Kick off your summer school experience by getting the latest tools and features from Zoom for your device. For the […]

      Collaborative Learning Experience, Canvas, students in a group work setting, Canvas logo.

      Canvas Collaborative Learning Experience

      Beginning on June 15, all UTK Canvas course sites will include access to the Lucid Education Suite, empowering teachers and […]

      Record or Meet Online In Your Classroom, image depicts an illustration of a classroom of students and a presentation screen.

      Recording or Meeting Online in Your Classroom 

      Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]

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      Choose eduroam

      UT WIRELESS NETWORKS: What are they, and which one is best for you?

      If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

      Canvas course shells for fall

      Fall Canvas Course Shells Now Available

      If you are ready to start your 2024 Fall course development in Canvas, the course shells are ready!  Instructor Resources: Canvas Semester Start Checklist Structure Your […]

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      AI Special Event

      Topics Announced for AI Services for Research and Academics from OIT

      Wednesday, June 12 TOPICS:
      • UT Verse and Copilot
      • OIT Software with AI & ML Capabilities
      • Teaching and Learning Technologies with AI
      • AI and High-Performance Computing
      • Getting AI Support from OIT

      Related:

      Intune Campus Security Initiative: What You Need to Know about Enrollment

      The Office of Innovative Technologies is implementing Microsoft Intune to manage UT-owned and grant-funded devices and equipment. Intune will ensure […]

      There's no security without U. Images of hands typing on a keyboard.

      Strengthening Information Security: Why It Matters

      In our interconnected world, safeguarding digital assets has become paramount. Let’s delve into the fundamental principles of cybersecurity and data […]

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      IBM SPSS Amos, Research Software

      Amos for Windows by SPSS, an IBM Company

      Amos (Analysis of Moment Structures) analyzes Structural Equation Models (SEM) by either drawing a path diagram or programming a command […]

      Two people looking at a laptop

      Information for Folks Who Support Orientation

      Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]

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      May 2024

      Summer Travel. Happy people in a convertible car with their arms in the air.

      Summer Travel Tips: Safe Web Surfing

      While we may be taking a break from school (and work) the bad guys are hard at work. Here are […]

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        Stay connected, VPN + Defender. Image of Ayres Hall and a badge icon.

        June 10 Deadline: Changes to Improve Cybersecurity

        The Office of Innovative Technologies is implementing new security measures on June 10, 2024, to protect our campus computers and […]

        Zoom logo with airplane wings

        Join Us Online for Summer Zoom Test Flights 

        LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

        New Student Resources

        Resources for New Students

        The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

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        Summer Travel. Happy people in a convertible car with their arms in the air.

        Summer Travel Tips: Manage Email from a Distance

        Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

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          Check With Us Before You Buy

          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

          Summer Travel. Happy people in a convertible car with their arms in the air.

          Summer Travel Tips: Use Eduroam for Secure Wi-Fi

          The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

          SPSS logo

          SPSS Statistics by SPSS, an IBM Company

          SPSS Statistics is one of the most widely used statistics packages at UT. It includes a broad range of statistics […]

          There's no security without U. Images of hands typing on a keyboard.

          The Importance of Password Rotation

          What is Password Rotation? Password rotation refers to the changing or resetting of passwords at regular intervals. The goal is […]

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          checkmark, Canvas logo

          Canvas Semester End Checklist

          As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]

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          Teams Tip of the Week

          Microsoft Teams Tip of the Week: Spring 2024

          Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 

          Related:

          A hand holding a cell phone with text, "Is that you?, a green checkmark, and and X. The second phone screen shows the Duo logo.

          Did You Receive a Random Two–Factor Request?

          NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

          Canvas Credentials, image depicts a gold trophy and a Canvas screen showing Badge details.

          Canvas Credentials: Student Achievements Beyond Grades

          As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]

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          Planner vs. Lists

          Planner vs. Lists: When to Use Each

          Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

          Export-Controlled Information

          Do You Collect Export–Controlled Information in Your Research?

          Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

          Noteworthy Canvas News

          Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

          Keep Learning This Summer

          Train All Summer Long

          Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

          Atlas 24 logo

          Focus on Atlas.ti Version 24

          The University of Tennessee now offers a 20 simultaneous user license for Atlas.ti. Atlas.ti is a qualitative data analysis software that […]

          Retiring soon? Access the OIT checklist.

          Access to IT Services in Retirement

          As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

          Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

          Students: Prepare for Life after UT

          Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

          April 2024

          Enter Password, Paste Duo Code Here. Image of a bad person fishing from his computer to another computer

          OIT Will Never Ask for Your Password or DUO

          As finals approach, we see increased phishing scams targeting our students, faculty, and staff. If you receive any communication that requests sensitive information like like your password or duo log in code, please treat it with caution.  

          Related:

          Students in the Commons on laptops. Serurity shield and lock icon

          Upcoming Changes to Improve Cybersecurity 

          On June 10, 2024, the Office of Innovative Technologies will implement new security measures to protect our campus computers and […]

          Getting ready for finals. Image of a student studying.

          Getting Ready for Finals: Online Testing Options

          Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

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          Relax for Success: A Five-Video Series from LinkedIn Learning 

          As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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          Students: Top 8 Tech-Checks to Test before Finals

          Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]

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          Get Your Clicker Points

          Don’t Lose out on Valuable Clickers Grades and Extra Points

          Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]

          Introducing Microsoft 365 Copilot

          Coming soon to your UT Microsoft 365 applications, Microsoft dubs Copilot, your personal AI assistant for work. Copilot combines large […]

          Zoom Updates

          Quarterly Zoom Desktop App Update

          Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

          When To Use Your NetID, and When to Use Your Full Email Address

          At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

          ChemDraw logo with chemistry formulas in the background.

          ChemDraw Professional Suite 23.0

          ChemDraw Professional from Revvity Signals is a comprehensive scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings […]

          Preparing for Finals. Image depicts laptop, phone and iPad all displaying online tests.

          Getting Ready for Finals: Ideas and Options

          Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]

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          Image of a student wearing a cap and gown with a video camera recording the event.

          Commencement Webcast Requests? Don’t Delay, Submit Today!

          Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]

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          Chalkboard with text, Learning, Knowledge, Training, Strategy, Creativity, Motivation, and Potential

          Have Training Needs? 

          OIT can develop customized training modules by partnering with you on the design and development process. Bring your expectations and […]

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          Secure Data Types--FERPA

          Do You Collect FERPA Data in Your Research?

          The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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          AI, shield with lock, academic building from the UTK campus

          Using Third-Party AI Tools for Meeting Summaries and Notetaking 

          While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]

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          Secure Data Types--PII

          Do You Collect Any Personally Identifiable Information in Your Research? 

          Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]

          Related:

          Commencement Webcasting Requests

          Commencement Webcast Requests? Don’t Delay, Submit Today!

          Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]

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          Students learning in a Supply Chain class.

          A Show of Appreciation to UT Graduate Students

          Balancing the demands of scholarly research while nurturing the educational progress of others demonstrates your commitment not just to your […]

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          March 2024

          Upcoming Changes OIT HelpDesk

          OIT HelpDesk Closed for Spring Recess 

          The OIT HelpDesk, including phone, chat, and walk-in support, will be closed on Friday, March 29, and Sunday, March 31, […]

          Canvas Course Shells for Summer

          Summer Canvas Course Shells Now Available

          If you are ready to start your 2024 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]

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          Let's Tackle Digital Hoarding

          From the CIO: The Rising Cost of Digital Hoarding

          PART III: SPRING CLEANING. Kick-start your digital clean-up by following these suggestions to help evaluate and decide which files to delete:

          Secure Data Types -- Controlled Unclassified Information

          Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

          Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

          Summer theme background with text that says "Helpful Tips for Your Summer Course Prep"

          Helpful Hints for Summer Course Prep

          The spring semester’s end will be upon us before we know it, and you will soon have access to your […]

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          LinkedIn Learning All the Time

          LinkedIn Learning All the Time

          Are you looking to increase your knowledge and skills in different disciplines? Or maybe you have a how–to question you […]

          Image depicts the Microsoft 365 logo along with logos for ToDo, Teams, Planner, Lists, and Bookings

          Microsoft 365: Retool with More Apps

          Have you discovered all the tools available to you within Microsoft 365? If you’ve only used Word, PowerPoint, and Excel, […]

          Improve Qualtrics Invites, Image depicts a hand holding a stylus and the qualtrics logo

          Successful Email Survey Delivery in Qualtrics

          When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

          Protecting Yourself from Phishing Scams: Students Beware!

          Phishing scams that target students often exploit their desire for part-time jobs or internships. Scammers craft emails that look like legitimate job providers.

          Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

          Hurry Up and RSVP for Mic/Nite on Wed, April 3!

          RSVP by Monday, 4/1, and plan to attend on Wednesday. April 3, 2024. Note the new presentation start time at 6:10 pm.

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          Research Proposal Development Support from HPSC

          OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

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          February 2024

          OIT Customer Satisfaction Survey Graphic

          Tell Us How We’re Doing

          Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

          picture of basic OptiPoint 500 telephone

          Update RingCentral by February 22, 2024

          RingCentral recently announced minimum version requirements for anyone using the desktop client. This new policy will take effect on February 22, […]

          911, caduceus and image of someone dialing a phone.

          911 and Your Campus Phone

          As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

          Newsletter signup

          Stay Up to Date with OIT News

          “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

          Good Bye Google Photos

          Changes to Google Photos

          Effective February 27, 2024, the Office of Innovative Technologies will no longer provide access to Google Photos for new accounts […]

          Technology We LOVE at OIT

          Happy Valentine’s Day from OIT

          For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

          Inaugural Innovative Technology Symposium

          Highlights from the State of OIT

          Thank you to everyone for such an exciting inaugural symposium. The energy, excitement, conversations, sessions, and attendance were a testament […]

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          UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

          UT-Verse: New Features Now Available

          OIT is excited to announce upgrades to UT Verse, including Chat GPT-4. UT Verse is UT’s generative AI chat where […]

          Explore the Benefits of LinkedIn Learning

          LinkedIn Learning Resource 

          LinkedIn Learning is a valuable online video training platform for faculty, staff, and students. Available at any time from any […]

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          Using Bots in Online Courses

          Bots in Online Courses

          We’d like to share a few considerations regarding the use of bots and online courses. A bot is a computer […]

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          On-Demand ISAAC Training

          ISAAC Training Available On-Demand

          Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

          Spring workshops

          Register for OIT Spring 2024 Training

          OIT offers a variety of workshops throughout the semester to get you up and going with the technology you need […]

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          January 2024

          Available software: image of a laptop and keyboard

          Software for Faculty, Staff, and Students

          UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

          Zoom Updates

          Quarterly Zoom Desktop App Update

          As a reminder, Zoom requires quarterly updates for all desktops, laptops, and mobile users. This policy will ensure you have the best online classroom and meeting experience with […]

          Acceptable Use of OIT Research Software

          The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available only […]

          New Teams, image depicts the Microsoft Teams logo.

          Microsoft Teams: The New Microsoft Teams is Rolling Out 

          Microsoft Teams has recently undergone a major overhaul, with the new version being faster, simpler, and more flexible than ever […]

          New Vols!

          Just-for-Students Tech Primer

          Students, get to know the learning tools and resources available to you in one convenient location. The information on this […]

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          Panopto, Create button

          Record, Edit, and Host Videos with Panopto

          Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

          Upcoming Teams Events, Spring 2024, Image depicts the Microsoft Teams logo and squares with various people smiling

          Microsoft Teams: Teams Unleashed 2024

          Looking to learn more about Teams this Spring? You are in luck! Your OIT Training Team has been working over […]

          New Teams, image depicts the Microsoft Teams logo.

          Begin 2024 with the New Microsoft Teams

          Be on the lookout for an invitation to try the New Microsoft Teams.  The rollout of Microsoft’s latest Teams version […]

          Spring HPSC Workshops

          HPSC Workshops for Spring 2024

          OIT High Performance and Scientific Computing group is hosting a workshop series this semester focusing on the Linux environment of […]

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          Point Solutions

          PointSolutions is Now available for Your Canvas Course’s Navigation Menu!

          With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

          Icons of instructor, camera, chat

          Onboarding New Faculty, Instructional Staff, or GTAs?

          Share This Website OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check […]

          Related:

          Protecting Your Research Data: Data Types, Software Tools, and Products

          Researcher’s Guide to Sensitive Information

          Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

          Teams Tip of the Week.

          Microsoft Teams Tip of the Week: Fall 2023

          Faculty, staff, and students can access Microsoft Teams with your UT Microsoft 365 account. With Teams, you can chat, video […]

          Related:

          Are You Ready for Spring? Image depicts a checklist on a computer screen

          Start of Semester Checklist for Your Students

          Let’s help students prepare for the new year by sharing this list of ways to connect, communicate, and collaborate with faculty, […]

          Upcoming Teams Events, Spring 2024, Image depicts the Microsoft Teams logo and squares with various people smiling

          Upcoming Microsoft Teams Spring 2024 Events

          Mark Your Calendar! Weekly Tips and Tricks for Using Microsoft Teams Sessions return Thursday, February 1 Sessions are held on Teams […]

          Mplus logo

          What’s New in Mplus 8.10

          Version 8.10 of Mplus is now available on the OIT Windows Terminal Server Apps@UT. Mplus analyzes Structural Equations Models (SEM) that […]

          Secure Data Types - PHI

          Do You Collect Any Protected Health Information in Your Research?

          Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]

          Prepare for Spring

          Spring Semester Start-Up Checklist 

          Schedule a Technology-Enhanced Classroom Consult  Get confident in your new classroom and request a 1-on-1 technology consultation. Log into office365.utk.com […]

          Related:

          Upcoming Changes OIT HelpDesk

          OIT HelpDesk Closed for Martin Luther King, Jr. Day

          The OIT HelpDesk will be closed on Monday, January 15, in observance of the  Martin Luther King, Jr. Holiday and reopen […]

          Zoom logo with airplane wings

          Zoom Test Flights Available

          Jan 18 or Jan 19 Sign in any time during open testing hours! Test Flights provide faculty and students an […]

          cartoon screen with people having online meeting with Outlook and MS Teams logo

          Looking for a New Year’s Resolution for 2024?

          Ring in the New Year with Microsoft Teams Continuing the wave of enthusiasm and momentum garnered from the Microsoft Teams […]

          Related:

          Close up of the UT Campus Map

          Finding Technology Around Campus

          Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

          Checked Your Zoom Meeting Settings Lately?

          With the new school year underway, we want to remind you of a few simple security settings and practices you […]

          Student with head on laptop. Text says can't log into Zoom?

          Use Your UT Account to Sign In to Zoom

          If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

          Matt Williams Named Chief Information Security Officer

          Matt Williams has been selected as the University of Tennessee, Knoxville’s chief information security officer, starting February 1, 2024. Williams […]

          December 2023

          HelpDesk Holiday Hours

          Holiday Hours for OIT HelpDesk

          The OIT HelpDesk will close for the winter break at 10:00 PM ET on Thursday, December 21, and reopen at […]

          Before you sign off for the winter break...

          Shutting Down, Signing Out, and Logging Off

          We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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          stay safe online

          Be Safe Online Over While You are Away

          While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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          laptop with scarf and hat in the snow on a hammock

          Take Your Learning On-the-Go

          Learning is an everyday task that helps us acquire new skills, expand our knowledge, and improve our performance. Why not […]

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          Join Us for the Inaugural Innovative Technologies Symposium 

          January 30, 2024  The Inaugural UT Innovative Technologies Symposium invites you to attend this exciting event that will pull together […]

          Canvas Catalog and Logo

          OIT Training Available in Canvas Catalog

          Take your training along on your holiday travel! OIT’s Online Self-Paced Workshops are available Canvas Catalog, UT Knoxville’s outreach learning […]

          Related:

          Inaugural UT IT Symposium: Engage, Enlighten, Enjoy  

          The Application for Proposals is open now!   We invite you to share with others at UT what excites you, […]

          mac OS Sanomoa, wait before you update

          macOS Sonoma: Wait Before You Update

          Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]

          classroom technology icons and calendar illustration

          Get Confident in Your New Classroom: Request a 1-on-1 Consultation

          Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]

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          Point Solutions

          PointSolutions Update in December 

          PointSolutions will be updated on December 20 and 21. Please do not use the PointSolutions desktop or web applications during […]

          Submit your requests today!

          Digitizing Movies for Use in Course Instruction 

          During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

          Related:

          Video Files, includes logos from YouTube, Canvas, and Panopto

          Video Files in Canvas Course Sites 

          As you prepare your Spring 2024 Canvas course sites, we recommend that you do not upload video files directly to […]

          November 2023

          Getting ready for finals. Image of a student studying.

          Getting Ready for Finals: Online Testing Options

          Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

          Related:

          New Students Get Outlook Email

          The Office of Innovative Technologies is announcing changes to Microsoft 365 and Google Workspace for Education, the enterprise communication and […]

          Commercial MATLAB License Available in Secure Enclave

          Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]

          OIT Printing & Lab services

          Student Services: Labs and Printing for Finals 

          OIT Computer Lab Services offer a stable and reliable environment for students to complete their academic assignments. Our service includes […]

          Image J logos

          Featured Software: ImageJ Version 1.54

          ImageJ is a Java-based image analysis program extensively used in various scientific research fields. It can be installed on any computer […]

          Plan to Attend Fall Mic/Nite

          Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]

          Related:

          Adobe Creative Cloud Logo, text, Cloud storage changes.

          Upcoming Change to Adobe Creative Cloud Storage

          Adobe is modernizing the Creative Cloud storage experience and will discontinue Creative Cloud synced files in 2024 for Creative Cloud […]

          Secure Enclave

          What is Secure Enclave, and What Can Researchers Do with It? 

          Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

          Proctorio

          Best Practices for Using Proctorio in Face-to-Face Classes

          Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]

          Canvas Course Shell for Spring 24

          Winter Mini-Term and Spring 2024 Canvas Course Availability

          Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]

          Clicker Registration

          Clicker Registration — Are your students seeing red? It’s not too late to register!

          Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]

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          October 2023

          New AI on ISAAC

          New AI Tennessee Initiative Resources Available on ISAAC Cluster

          High-performance computing resources for AI Tennessee Initiative projects are available on the ISAAC Next Generation cluster (ISAAC NG). These resources […]

          Related:

          New Learning Library, with an illustration showing items on a large shelf.

          New Information Security Learning Library 

          We have been sharing weekly security articles with the campus since 2010. That’s approximately 500 security messages to help keep […]

          Related:

          Update – Zoom AI Companion

          Zoom recently announced the release of its new AI Companion. Zoom’s AI Companion can analyze a Zoom cloud recording and add searchable chapters, assist in creating […]

          Zoom Updates

          Quarterly Zoom Desktop App Update

          Required updates on 11/4/2023 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. View […]

          911, caduceus and image of someone dialing a phone.

          911 and Your Campus Phone

          As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

          Beware of Phishing Text

          Beware of Phishing Texts

          As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]

          DMS Updates

          Digitizing Movies for Use in Course Instruction

          During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

          Related:

          AI in Higher Ed Symposium, icon of a video player button

          Did You Miss the AI in Higher Ed Symposium?

          Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]

          Verizon Cellular Options Activated for More Locations on Campus

          In July 2023, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) commissioned five areas of campus […]

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            Turnitin logo; text: new similarity report

            New Turnitin Similarity Report

            On October 18, Turnitin launches its updated Similarity Report. Turnitin Similarity is UT, Knoxville’s supported similarity checker tool for files […]

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              Microsoft Teams

              Microsoft Teams: Security Best Practices 

              Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]

              Understanding NVivo’s Functionality in Qualitative Research

              NVivo is a powerful software tool designed to assist in managing, organizing, and analyzing qualitative data. While it might initially […]

              Zoom Security Precautions

              Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]

              Image showing 3 documents with labels: Plan A with Canvas logo; Plan B with email icon; and Plan C.

              Course Backup Planning

              The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]

              Related:

              Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

              Top 5 Tips to Stay Secure in Classrooms

              Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

              Related:

              Protecting Your Research Data: Data Types, Software Tools, and Products

              Researcher’s Guide to Sensitive Information

              OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

              Security Training, icon in the center with a checkmark, and varios icons - lock, system, clock, people

              Security Training Picks from OIT

              Explore the following security-related courses, videos, and tutorials available to you in LinkedIn Learning, K@TE, and the Zoom Learning Center:  […]

              Related:

              Microsoft 365 Email Encryption

              Send Encrypted Email with Microsoft

              Any university email that contains the following protected or sensitive information must be encrypted: Using Microsoft to encrypt emails You […]

              Related:

              September 2023

              A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

              A Cyber Security Guide for Higher Ed

              What Students, Faculty, and Staff Need to Know October is a special month for online safety, especially for those of […]

              Related:

              Secure Enclave, HPSC, icon of connected servers

              What Can Researchers Do with Secure Enclave?

              Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

              Update to the OIT HelpDesk Phone Queues

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              OIT is excited to share some news that will significantly impact how we approach innovation and collaboration on our campus. […]

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              The UTK and UT System Administration cybersecurity teams have seen a recent uptick in attempts and threats to our organization. […]

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                  We are online for you for the month of May: Join the live Zoom Room by clicking on the link […]

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                    Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]

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                    Zoom Updates

                    Is Your Zoom Client Up-to-Date?

                    Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]

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                    Akindi Importer Assists with Question Banks and Quizzes

                    The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]

                    July 2022

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                    Save the Date: -omics Symposium September 16, 2022

                    Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]

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                    UDL Consultation with Bob DuBois

                    Universal Design for Learning (UDL) in Higher Education

                    Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]

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                    OIT Webcasting Can Help Enhance Your Live or Recorded Event!

                    Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]

                    Learn to Make Your Online Courses Accessible with UDOIT

                    Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.

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                    More Departments Moving to RingCentral 

                    Due to the upcoming demolition of Dunford Hall, OIT will be transitioning several locations from the current campus telephone services […]

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                    Akindi Importer Replacing Respondus 4.0 

                    UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]

                    LinkedIn Learning now linked to Canvas

                    LinkedIn Learning Connected with Canvas

                    Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]

                    Distributing Qualtrics Surveys: Anonymous Link vs. Qualtrics Mailer

                    There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]

                    Clickers: Mobile Response App vs. Physical Device

                    “Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]

                    June 2022

                    Wellness Wednesday

                    OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion

                    In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]

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                    High Performance Software: Know What’s Available?

                    OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]

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                    Do you have a passion for technology? Come work for OIT!

                    If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]

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                    New Features Coming to Panopto

                    On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]

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                    OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions

                    In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]

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                    Are your emails getting caught by spam filters?

                    Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]

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                    Two-Factor Authentication Coming to Public Lamp

                    On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment (linux.oit.utk.edu). Once required, […]

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                    OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery 

                    In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]

                    What’s New in Stata 17?

                    Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]

                    Zoom Like a Pro with On-Demand Training

                    The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]

                    Do You Need Help Linking or Embedding Panopto Video into Canvas?

                    Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]

                    Curate a Custom Video Collection for Your Students or Staff

                    Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]

                    ISAAC Open Legacy Cluster Transitions to SLURM

                    OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]

                    May 2022

                    Microsoft Mondays Continue Thru June

                    Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]

                    Changes to the on-campus SMTP service

                    If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]

                    Microsoft 365 Email Encryption

                    Using Microsoft 365 email encryption

                    Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]

                    What’s New in Online@UT (Canvas)

                    On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]

                    April 2022

                    Upcoming Changes OIT HelpDesk

                    Upcoming Changes to the OIT HelpDesk

                    The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us.   […]

                    Update Your Skills This Summer 

                    Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]

                    Nearly There: Get Ready for Finals 

                    Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]

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                    Applying SPSS Fix Packs 

                    SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]

                    Using ArcGIS StoryMaps

                    In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]

                    Turning Technologies – Now Part of Echo360 

                    The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]

                    Check With Us Before You Buy

                    As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]

                    Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

                    New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]

                    UT Symposium 2022 – OneUT: Making an Impact

                    The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]

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                    Get up to speed on Universal Design for Learning (UDL) 

                    Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]

                    March 2022

                    Tell Your Story with Adobe Premiere Rush

                    In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]

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                    ChemDraw Professional Suite 21

                    PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]

                    Spring Cleaning 

                    It’s the time of year when you clean out your garage and closets and toss out and donate items that […]

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                    Discover Canvas Catalog

                    Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]

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                    UDL, Universal Design for Learning

                    UDL Meets Diversity, Equity & Inclusion

                    Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]

                    Let OIT Give You an Assist with Your Stats

                    Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]

                    OIT Training Gives You a Slam Dunk on New Skills

                    In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration.  Canvas […]

                    Reminder: QuestionPro License Expires May 31, 2022

                    Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022. 

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                    Qualtrics Recommended for Web Surveys

                    With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]

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                    February 2022

                    Adobe Spark is Now Adobe Creative Cloud Express

                    Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]

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                    ISAAC Training Available On-Demand

                    Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

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                    Happy Valentine’s Day from OIT

                    For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

                    Take Control of Your Learning Resources

                    If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]

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                    Starting Strong with Powerful Study Skills

                    The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]

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                    Take a Short Break to Learn Something New

                    With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]

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                    Support for Your Research

                    Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]

                    Prep Your Students for Presentations

                    Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]

                    January 2022

                    Apple and Android Devices Connecting to Wi-Fi

                    Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]

                    AT&T 5G Now In More Buildings On Campus

                    In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]

                    The FY22 Computer Upgrade Program is Now Underway

                    About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]

                    Ordering Computer Equipment Just Got Easier

                    Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more.  […]

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                    Mark Your Calendar: Zoom Test Flights

                    Join us online for the Spring 2022 Test Flights  Test Flights provide faculty and students an opportunity to join an […]

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                    ISAAC Next Generation: New Cluster is Now Available for General Use

                    Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]

                    There’s No Security without “U”

                    One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]

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                    UTK Canvas Course Template

                    Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]

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                    December 2021

                    Ways OIT Can Help YOU with Teaching and Learning

                    Assistance with Technologies Focused on Teaching and Learning  Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]


                    Export-Controlled Information

                    Do You Collect Export–Controlled Information in Your Research?

                    Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

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                    Do You Collect FERPA Data in Your Research?

                    The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]


                    Secure Data Types--PII

                    Do You Collect Any Personally Identifiable Information in Your Research? 

                    Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]


                    Secure Data Types -- Controlled Unclassified Information

                    Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

                    Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

                    Research Proposal Development Support from HPSC

                    OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]


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                    ISAAC Training Available On-Demand

                    Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

                    Acceptable Use of OIT Research Software

                    The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available only […]

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                    OIT High Performance and Scientific Computing group is hosting a workshop series this semester focusing on the Linux environment of […]


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                    Researcher’s Guide to Sensitive Information

                    Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

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                    Do You Collect Any Protected Health Information in Your Research?

                    Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]

                    Commercial MATLAB License Available in Secure Enclave

                    Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]


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                    What is Secure Enclave, and What Can Researchers Do with It? 

                    Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

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                    New AI Tennessee Initiative Resources Available on ISAAC Cluster

                    High-performance computing resources for AI Tennessee Initiative projects are available on the ISAAC Next Generation cluster (ISAAC NG). These resources […]


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                    Did You Miss the AI in Higher Ed Symposium?

                    Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]


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                    Researcher’s Guide to Sensitive Information

                    OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

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                    AI in Higher Ed: Transforming the Teaching and Learning Experience

                    Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]


                    What Is High-Performance Computing?

                    High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]


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                    OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]


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                    AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

                    The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]


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                    Campus Resource for ChatGPT

                    Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

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                    AI Update for UT Knoxville

                    The need for Artificial Intelligence (AI) has continued to grow on our campus and throughout Higher Education institutions worldwide. The […]

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                    Good news for HPSC ISAAC Next Generation researchers: Did you know that OIT has a subscription to Globus for the […]

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                    Attend the Artificial Intelligence Research Computing Symposium

                    The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]


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                    HPSC: ABAQUS Available for ISAAC

                    A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]


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                    New Resources for Researchers

                    OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

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                    Call For Presentations: Artificial Intelligence Research Computing Symposium

                    The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]


                    Support for Research Proposal Development from OIT High Performance & Scientific Computing

                    OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]


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                    Spring 2023 HPSC Workshops

                    OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]


                    ISAAC Workshop Series

                    Fall 2022 HPSC Workshops

                    OIT High Performance & Scientific Computing will host a workshop series this September. These sessions aim to train new users […]

                    -omics symposium

                    Save the Date: -omics Symposium September 16, 2022

                    Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]


                    High Performance Software

                    High Performance Software: Know What’s Available?

                    OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]


                    ISAAC Open Legacy Cluster Transitions to SLURM

                    OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]


                    Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

                    New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]

                    On-Demand ISAAC Training

                    ISAAC Training Available On-Demand

                    Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]


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                    ISAAC Next Generation: New Cluster is Now Available for General Use

                    Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]