The Application for Proposals is open now! We invite you to share with others at UT what excites you, […]
OIT News
HPSC News
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December 2023
Get Confident in Your New Classroom: Request a 1-on-1 Consultation
Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]
Microsoft Teams: Tip of the Week
Channel Conversations and Announcements. Faculty, staff, and students can access Microsoft Teams with your UT Microsoft 365 account. With Teams, […]
November 2023
Getting Ready for Finals: Online Testing Options
Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]
New Students get Outlook Email
The Office of Innovative Technologies is announcing changes to Microsoft 365 and Google Workspace for Education, the enterprise communication and […]
Commercial MATLAB License Available in Secure Enclave
Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]
Student Services: Labs and Printing for Finals
OIT Computer Lab Services offer a stable and reliable environment for students to complete their academic assignments. Our service includes […]
Featured Software: ImageJ Version 1.54
ImageJ is a Java-based image analysis program extensively used in various scientific research fields. It can be installed on any computer […]
Plan to Attend Fall Mic/Nite
Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]
Upcoming Change to Adobe Creative Cloud Storage
Adobe is modernizing the Creative Cloud storage experience and will discontinue Creative Cloud synced files in 2024 for Creative Cloud […]
macOS Sonoma: Wait Before You Update
Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]
What is Secure Enclave, and What Can Researchers Do with It?
Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]
Best Practices for Using Proctorio in Face-to-Face Classes
Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]
Winter Mini-Term and Spring 2024 Canvas Course Availability
Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]
Clicker Registration — Are you seeing red? It’s not too late to register!
Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]
October 2023
New AI Tennessee Initiative Resources Available on ISAAC Cluster
High-performance computing resources for AI Tennessee Initiative projects are available on the ISAAC Next Generation cluster (ISAAC NG). These resources […]
New Information Security Learning Library
We have been sharing weekly security articles with the campus since 2010. That’s approximately 500 security messages to help keep […]
Update – Zoom AI Companion
Zoom recently announced the release of its new AI Companion. Zoom’s AI Companion can analyze a Zoom cloud recording and add searchable chapters, assist in creating […]
Quarterly Zoom Desktop App Update
Required updates on 11/4/2023 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. View […]
911 and Your Campus Phone
As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]
Research Proposal Development Support from HPSC
OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]
Beware of Phishing Texts
As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]
Digitizing Movies for Use in Course Instruction
During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]
Did You Miss the AI in Higher Ed Symposium?
Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]
Verizon Cellular Options Activated for More Locations on Campus
In July 2023, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) commissioned five areas of campus […]
New Turnitin Similarity Report
On October 18, Turnitin launches its updated Similarity Report. Turnitin Similarity is UT, Knoxville’s supported similarity checker tool for files […]
Microsoft Teams: Security Best Practices
Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]
Understanding NVivo’s Functionality in Qualitative Research
NVivo is a powerful software tool designed to assist in managing, organizing, and analyzing qualitative data. While it might initially […]
Zoom Security Precautions
Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]
Course Backup Planning
The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]
Top 5 Tips to Stay Secure in Classrooms
Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]
Researcher’s Guide to Sensitive Information
OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]
Security Training Picks from OIT
Explore the following security-related courses, videos, and tutorials available to you in LinkedIn Learning, K@TE, and the Zoom Learning Center: […]
Send Encrypted Email with Microsoft
Any university email that contains the following protected or sensitive information must be encrypted: Using Microsoft to encrypt emails You […]
Protecting Yourself from Phishing Scams: Students Beware!
In today’s digital age, phishing scams have become a common threat, and students are often targeted. Students routinely receive employment […]
September 2023
A Cyber Security Guide for Higher Ed
What Students, Faculty, and Staff Need to Know October is a special month for online safety, especially for those of […]
What Can Researchers Do with Secure Enclave?
Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]
Update to the OIT HelpDesk Phone Queues
As part of the ongoing effort to provide better support to the university community, the OIT HelpDesk is updating its […]
AI in Higher Ed: Transforming the Teaching and Learning Experience
Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]
Introducing UT Verse: A ChatGPT and AI Sandbox for Campus
OIT is excited to share some news that will significantly impact how we approach innovation and collaboration on our campus. […]
Microsoft Teams for Work – New Resources
Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams. Our work environments and […]
Get the Best UTK Wi-Fi Connection on Campus
Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]
Antivirus for Macs: Microsoft Defender
In addition to all the great offerings included with your Microsoft license, Microsoft Defender is one of them. If you […]
Rise in Security Risk
The UTK and UT System Administration cybersecurity teams have seen a recent uptick in attempts and threats to our organization. […]
Report Suspicious Emails to OIT
Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]
Research Computing Support for Faculty, Staff, and Students
Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]
Visit the Enhanced classrooms.utk.edu Resource
We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit classrooms.utk.edu to find additional and […]
UTK Annual Compliance Training
On September 12, 2023, K@TE will send eligible employees an email listing their required courses for the Clery Act, Code […]
OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls
Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]
Featured Research Software: Mathematica
Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the University of Tennessee […]
PointSolutions Virtual Workshops
Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]
What Is High-Performance Computing?
High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]
OIT to Begin Supporting BlueSky Statistics
OIT now supports BlueSky Statistics, an open-source alternative to SPSS and R Studio. BlueSky Statistics provides researchers with a point-and-click […]
Resume Revamp: Learn the Secrets of Word and the ATS Systems
The Center for Career Development and Academic Exploration and the Office of Innovative Technologies have teamed up for a virtual […]
Software for Faculty, Staff, and Students
UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]
August 2023
Fall 2023 HPSC Workshops
OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]
Microsoft Teams Event! Coming to Campus September 12
We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12. The presenters who represent Microsoft, […]
OIT HelpDesk Closed for Labor Day
The OIT HelpDesk will be closed on Monday, September 4, for Labor Day. While the university is closed, OIT will continue […]
Download the Tennessee App Today!
With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]
Canvas Training for Students
This new, self-paced, asynchronous workshop was designed to help UT students learn about Canvas and gain comfort within this learning […]
Checked Your Zoom Meeting Settings Lately?
With the new school year underway, we want to remind you of a few simple security settings and practices you […]
Finding Technology Around Campus
Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]
Get Connected to Eduroam
The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]
Start of Semester Last-Minute Checklist
In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]
Use Your UT Account to Sign In to Zoom
If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]
Attend a Zoom Test Flight
Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]
Acceptable Use of OIT Research Software
The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available only […]
Kahoot Training and Pilot for UTK Faculty
Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]
Clicker Support for Instructors and Students
Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]
Don’t Delay! Submit Your Requests Today!
Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]
AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries
The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]
Adobe Software Renewals
Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]
How to Request Help from OIT
Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]
Important Reminder: Update Your Zoom Desktop App #2
If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]
July 2023
Call For Presentations: Bioinformatics Research Computing Symposium
The Office of Innovative Technologies (OIT) High Performance & Scientific Computing (HPSC) group will host a 2023 Bioinformatics Computing Symposium […]
Does Your New Hire Need a NetID?
You can help your new hires obtain timely access to IT resources by completing the IRIS Transaction: ZPHRRECORD000 – Record […]
Record, Edit, and Host Videos with Panopto
Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]
Here’s the Skinny on Microsoft Office
Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t? Microsoft licensing […]
Sign In Changes for UT MATLAB Users
MathWorks recently changed how students, faculty, and staff log into MathWorks to download the MATLAB software. Starting in July, all […]
Resources for New Students
The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), email accounts, software, wired and wireless […]
Test Drive UDL with Dr. Bob
Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]
June 2023
Request OIT Instructional Technology Help
Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]
Panopto Update Required for Macs
On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]
Level Up Your Teaching Skills with LinkedIn Learning
Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]
Campus Resource for ChatGPT
Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]
AI Update for UT Knoxville
The need for Artificial Intelligence (AI) has continued to grow on our campus and throughout Higher Education institutions worldwide. The […]
Welcome, New Vols
Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]
More Microsoft 365 Topics in June
We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]
UT WIRELESS NETWORKS: What are they, and which one is best for you?
If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]
Fall Canvas Course Shells Now Available
If you are ready to start your 2023 Fall course development in Canvas, the course shells are ready! Instructor Resources: Canvas Semester Start Checklist Structure Your […]
Engaging Students in Canvas Using Course Analytics
This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]
Information for Folks Who Support Orientation
Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]
Not Much Can Happen in Just Twenty Minutes, Right?
Research (Benjamin, 2002; Bunce, Flens, & Neiles, 2010; Burns, 1985) suggests that the span of students’ attention can rapidly dwindle […]
Canvas Tools to Help Students Stay Organized and Manage Time
As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]
What’s new in WordStat versions 2022 and 2023
WordStat by Provalis Research is an easy-to-use and flexible content analysis package that allows the extraction and analysis of information […]
Join Us Online for Summer 2023 Zoom Test Flights
Test Flights provide faculty and students an opportunity to join an online meeting and test the communication tools available to […]
Classroom Technology Tips: What are Interactive Whiteboards?
Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]
Turnitin Instructor Accounts
Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]
Teaching This Summer? Use classrooms.utk.edu
Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find […]
May 2023
Secure File Transfer with Globus
Good news for HPSC ISAAC Next Generation researchers: Did you know that OIT has a subscription to Globus for the […]
OIT HelpDesk Hours
The OIT HelpDesk will be closed on May 20 for Memorial Day. While the university is closed, we will continue […]
Traveling this Summer? Follow These OIT Tips
1. SAFE SURFING WHILE TRAVELING Top Travel Tech Tips While we may be taking a break from school (and work) […]
Attend the Artificial Intelligence Research Computing Symposium
The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]
Classify Your Devices Annually
The Network Classification system is back online! This system helps UT maintain accurate records of the information stored, viewed, or […]
HPSC: ABAQUS Available for ISAAC
A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]
Students: Check Your Tech Before Finals
Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]
Students: Prepare for Life After UT
Congratulations Grads! With graduation just around the corner, you may be wondering what you will have access to (and for […]
Canvas Semester End Checklist
As the semester comes to a close, consider the following helpful tips for your Canvas course sites. All tips are […]
What’s New in Online@UT (Canvas)
Look for these new features coming to Online@UT (Canvas) this summer: Canvas Assignments: Submit on Behalf of Student Available on […]
New Resources for Researchers
OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]
April 2023
Canvas-Zoom Help Room Open
We are online for you for the month of May: Join the live Zoom Room by clicking on the link […]
Check With Us Before You Buy
As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]
Call For Presentations: Artificial Intelligence Research Computing Symposium
The Office of Innovative Technologies High Performance & Scientific Computing (HPSC) group, in partnership with the Office of Research, Innovation, […]
OIT Announces Name Change: The Office of Innovative Technologies
We’re amazed every day by the great work of UT’s faculty, staff, and students – and as the University continues to […]
Disruption of Service from Echo360(PointSolutions)
On Wednesday, April 12th, we were alerted to an unannounced system update within the PointSolutions interface. Echo360 enabled an update […]
When To Use Your NetID, and When to Use Your Full Email Address
At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]
Learn Turnitin Similarity
Introduction to Turnitin | May 1 and May 16 Turnitin Similarity is UT Knoxville’s supported similarity checker and plagiarism detection […]
Changes & Updates: Email Service for Staff Retirees and Alums
Last fall, the University announced the decision to discontinue email services for staff retirees and alums. Our goal has always […]
Dan Harder Named Chief Academic Technology Officer
Dan Harder has been selected to serve as the University of Tennessee, Knoxville’s chief academic technology officer and deputy chief […]
March 2023
Classroom Technology Tips: Start a New Cynap Presentation
At the start and end of each class, we recommend that you do a soft reboot of your Cynap. This […]
Chemdraw Professional Suite 22
ChemDraw Professional from PerkinElmer is the complete scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings for […]
Featured Research Software: SAS 9.4 TS1M8
SAS is a statistical software suite developed by SAS Institute for data management, advanced analytics, data access, and data visualization. […]
End of Semester Assessment Planning
It’s not too early to begin planning your end-of-semester course activities. Here are a few suggestions on Canvas tools, Gradebook […]
LinkedIn Learning is On the Air
Are you are seeking a fun and engaging way to expand your knowledge and skills? Look no further than LinkedIn […]
Support for Research Proposal Development from OIT High Performance & Scientific Computing
OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]
Gmail Spam Filter Settings
In a recent Vol Update, the Office of Innovative Technologies reminded students using Gmail to check their spam folder to […]
Canvas Course Shells Now Available
If you are ready to start your 2023 Mini-Term and Summer course development in Canvas, the course shells are ready! […]
Faculty Present 20 slides, 20 seconds at Spring Mic/Nite
You don’t want to miss this fun night!
Take LinkedIn Learning with You on Spring Break
LinkedIn Learning has more than 15,000 videos and many audio-only trainings. During Spring Break, take time to watch videos on […]
Happy Graduate and Professional Student Appreciation Week!
OIT is pleased to offer many services for graduate students and those who serve them in their studies, including: Research Support […]
Commencement Webcast Requests? Don’t Delay, Submit Today!
Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]
Spring Cleaning for Your Digital Office
It’s the time of year when you clean out your garage and closets and toss out and donate items that […]
Be Safe Online Over Spring Break
While we may be taking a break from school (and work) during Spring Break, the bad guys are hard at […]
Transition ArcMap Content by May 2023
Esri has announced that ArcMap version 10.8.2 is the final update for the ArcMap software package. We recommend that ArcMap […]
OIT Can Help Solve Your Training Needs
OIT offers training development assistance to departments at the University of Tennessee, Knoxville. Do you need help with… Developing or […]
Try This: Universal Design for Learning (UDL) for PDF’s
If you use PDFs in your course materials, be sure to convert them to a searchable format! It makes the […]
LinkedIn Learning Helps You Prep for Certifications
LinkedIn Learning and Microsoft continue to provide users with new opportunities to learn, grow, and expand their horizons. LinkedIn Learning […]
Classroom Technology Tips
Mac Not Playing Sound Over Classroom Speakers? Is your Mac connected with HDMI in the classroom no longer playing sound […]
New Zoom Feature — Sign Language Interpretation View
Zoom releases new features and fixes often, and we encourage users to keep Zoom up to date on their devices […]
Unicheck to Turnitin File Migration
Within Online@UT (Canvas), all student assignment files submitted using the Unicheck Plagiarism Detection and Prevention tool will be migrated to […]
February 2023
OIT Customer Satisfaction Survey Now Open
With the recent change in OIT leadership, we are taking a fresh look at the campus technology services available to […]
Improvements to the OIT Service Portal
We are excited to announce that on March 1, help.utk.edu will receive a face-lift that includes the re-launch of an […]
OIT Training Available in Canvas Catalog
Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]
OIT Training Available in Canvas Catalog #2
Exciting news! OIT Online Self-Paced Workshops have moved to Canvas Catalog, UT Knoxville’s outreach learning platform with its own Canvas […]
Use eduroam for the Best Experience in the Classroom
Over the past several months, OIT has been improving the eduroam Wi-Fi network on campus to allow for faster speeds […]
Classroom Technology Tips
Have You Tried Restarting? It may sound like a joke, but restarting technology is frequently the best way to fix […]
Stay Up to Date with OIT and Campus Supported Technologies
“Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]
Important Zoom Software Update Required
As previously reported, the Zoom Quarterly Software Lifecycle Policy has been implemented. This policy will assist all desktop, laptop, and […]
Workshops for Students from OIT
As the semester gets into full swing, OIT has you covered with workshops to help students with projects and class assignments. […]
Need Help with Your CUP Computer Selection?
This year, are you eligible for a new computer from the Faculty/Staff Computer Upgrade Program (CUP)? Are you having trouble […]
Engage Your Face-to-Face & Online Students with Kahoot!
The 2023 Kahoot! Pilot for UTK Faculty is underway! OIT has secured a limited number of instructor licenses to gauge […]
January 2023
Changes to T-Storage H: and I: Drives
Watch for changes on 1/31 thru 2/7OIT will be moving T-Storage to a new storage service. During the move, access […]
Search the Knowledge Base for Technology Answers
In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]
Spring 2023 HPSC Workshops
OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]
Just-for-Students Tech Primer
Students, get to know the learning tools and resources available to you in one convenient location. The information on this […]
2023 Computer Upgrade Program
The last date to order FY23 CUP equipment is March 13, 2023 The FY23 Computer Upgrade Program (CUP) is an […]
Get the Best UTK Wi-Fi Connection on Campus
Connect to eduroam Access UT’s most secure wireless connection by choosing the eduroam network as your primary wireless network while […]
Onboarding New Faculty, Instructional Staff, or GTAs? Make Sure They Get This Website
OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check out the Just […]
New Plagiarism Detection/Prevention Tool
Starting this Spring semester, we will have a new plagiarism detection/prevention tool integrated within Online@UT (Canvas). After a recent bid […]
Listserv Changes
In an effort to be more inclusive of all teaching tools offered by OIT, the Canvas listserv will be archived and a […]
What’s New in SPSS 29
SPSS Statistics 29 introduces new statistical tests, new procedures, and functional enhancements that will improve everyday usability. Linear OLS alternatives […]
How to Create New Qualtrics Directories
Qualtrics now uses Directories (formerly Contacts) to create mailing lists instead of Contacts. To access Directories, click on the Main […]
How to Set Up Your New Phone
If you’ve recently gotten a new phone soon, here are some recommendations for a smoother experience setting up your new […]
What Can OIT Do for You?
OIT supports all things technology on campus. Whether you’ve just arrived on campus or beginning the new school year ready to take […]
Learn the Technology in Your Classroom
As you prepare for the start of the semester, feel confident in how to use the technology in your classroom. […]
Upcoming Changes to eduroam
OIT is moving to a new Wi-Fi standard on January 4, 2023, to provide a better experience when connecting to […]
December 2022
Faculty: Working on Your Course Sites Over the Break?
Check out these Online@UT (Canvas) resources: Complete the online Canvas Training for Faculty at your own pace (requires NetID/Password). Explore […]
Shutting Down, Signing Out, and Logging Off
We have a few reminders for you before you unplug for a well-deserved break. Don’t forget to: Create an Out […]
LinkedIn Learning Audio-Only Presentations
You don’t always have time to watch a video. Sometimes, you want to learn while you’re driving, exercising, or working […]
Holiday Hours for OIT Services in the Commons
The OIT HelpDesk and Student Computer Support at Hodges Library will close at 5:00 PM on Friday, December 16, and […]
Final Exam Success Strategies for Instructors
To make sure your exam administration is secure and successful, review the OIT Instructional Support documentation and tips to create […]
November 2022
macOS Ventura: Wait Before You Update
Apple has released its latest desktop operating system, macOS Ventura, also known as macOS 13. Hmmm …, lucky 13? As always, […]
New Zoom App for Chromebooks
Do you attend your Zoom class via a Chromebook? We have some important app news to share. Zoom has ended […]
What’s New in QDA Miner Version 6.0
Use QDA Miner’s mixed methods software package for analyzing a combination of qualitative and quantitative data. The new capabilities in […]
Online Forms with Workflow
Have you been looking for a solution for an online form creation tool that routes through a custom workflow? OIT […]
October 2022
Renew Your tiny.utk.edu Web Links Annually
Create, manage, assign owners, and delete old Tiny URLs in one convenient location. To maintain and clean up obsolete tiny […]
Be Cyber Smart, Recapping October Security Tips
Ransomware can be scary, but you can outsmart cyber criminals. Back up your data and mitigate the threat of a […]
Collaboration Tools for Student Success
Does your class meets in person or online and need to get together with classmates outside of class? OIT provides […]
Upcoming Changes to UT Email Service and Google Storage
As many of you know, we support a dual environment with Microsoft and Google for email, collaboration, file storage, and […]
New Google Quotas Coming Soon
Google has implemented new storage limits for their higher education plans, and they have removed the unlimited option. Because of […]
Looking for Help with Your Research Project?
Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance on advanced statistical […]
Universal Design for Learning: Deeper Conversations
Sessions from 2-3 p.m. (ET) on 9/27, 10/25, & 11/15 Register for one or all of these sessions here. Our OIT Faculty Fellow, Dr. […]
Plan to Attend Spring Mic/Nite
Don’t miss this unique opportunity to hear mini-lectures from 10 of our faculty scholars on a variety of disciplines and […]
Esri Training and Changes to ArcMap
The Esri ArcGIS Training Catalog is a set of online learning and training resources covering the entire spectrum of the ArcGIS […]
What is new in OriginPro 2022b?
OriginPro is a popular graphing and data analysis software that provides a comprehensive solution for scientists and engineers who need […]
Focus on Training
Learn new skills and software packages with the help of OIT Training. Our hands-on, live Zoom workshops, self-paced online training, […]
Creating a Survey, But Not Sure Where to Start?
Are you using a publicly available survey tool, such as SurveyMonkey? Consider trying Qualtrics (OIT’s officially supported survey tool) for your next […]
September 2022
Need to Make Changes in Your UT WordPress Site?
Whether or not you’re new to website maintenance, there is always a new hurdle to jump. If you’re running WordPress […]
Students Registered for Clickers but Not Seeing Their Grades?
The most common problem when using clickers in class is that students are registered and responding but do not see […]
LiveOnline@UT (Zoom) Updates & Reminders
Live Transcript In all Zoom Meetings On Monday, September 26, OIT will enable live transcription for all meeting hosts, including […]
Expert Help Available for Latent Variable Models
In statistics, latent variable models relate an unobservable variable or construct to a set of directly measured indicator variables. Through […]
Best Practices for Recording Your Face-to-Face Class
Inform your students (multiple times if possible) that you will be recording your class for their later review. Add a […]
Waiting to Register Clickers Means Losing Out on Grades
Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]
OIT Web Hosting Solutions: Which One is Right for You?
OIT offers web hosting for students, staff, and faculty. Whether you need to set up a site for your department, […]
Mark Your Calendar: Upgrade Coming to Network Registration system
On October 5 and 6, 2022, OIT will be switching to a new Network Registration system (NetReg). This change will […]
Upcoming Changes to Gmail Spam Filtering
OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. […]
August 2022
Special Sessions: Introduction to LinkedIn Learning
How many times have you been stuck Googling a technology solution late at night or when you are alone? Do […]
OIT HelpDesk Closed for Labor Day
The OIT HelpDesk will be closed on Monday, September 5 for Labor Day. While the university is closed, OIT will continue […]
Fall 2022 HPSC Workshops
OIT High Performance & Scientific Computing will host a workshop series this September. These sessions aim to train new users […]
Are You New to UT and Want to Request OIT Services?
The OIT Client Service Portal (powered by TeamDynamix) is where UT Knoxville faculty, staff, and students submit requests for help […]
Recent Updates: Echo360 PointSolutions (formerly TurningPoint)
Over the summer, PointSolutions made several major changes that you need to know. Update Your Software The TurningPoint app is now […]
You are the TARGET! (No…really…you ARE!)
Over the summer, several students have fallen victim to phishing scams. Collectively, they have lost thousands of dollars from some […]
Changes to Antivirus and Malware Protection
The University’s contract with Malwarebytes expires this month. Effective August 17, 2022, the Office of Innovative Technologies recommends using Microsoft […]
UTK Canvas Course Template and UDOIT
After running the UTK Canvas Course Template through the new UDOIT accessibility checker, we discovered and fixed several accessibility issues […]
MATLAB Installation and Renewal—No Activation Code Needed
MATLAB requires re-activation on a personal PC after July 31, 2022. MATLAB activation no longer requires using an activation code […]
Students: Get Help Setting Up Your Clickers
Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]
Is Your Zoom Client Up-to-Date?
Zoom will implement its new Software Lifecycle Policy on November 5th for all products and services. Users running a Zoom client older than […]
Akindi Importer Assists with Question Banks and Quizzes
The Akindi Importer is available and supported as the newest addition to our assessment tool suite within Online@UT (Canvas). The Akindi Importer […]
July 2022
Save the Date: -omics Symposium September 16, 2022
Mark your calendar to attend the second annual -omics Symposium on Friday, September 16, 2022. Building on the community discussions from last […]
Universal Design for Learning (UDL) in Higher Education
Bob DuBois, Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology and OIT Faculty Fellow, continues […]
OIT Webcasting Can Help Enhance Your Live or Recorded Event!
Why settle for a simple Zoom call when OIT Webcasting services can help facilitate the live component of your event? […]
Learn to Make Your Online Courses Accessible with UDOIT
Online courses broaden our ability to reach a wide variety of students, but they can also serve as barriers when the students who need them are unable to access and use online materials we offer.
More Departments Moving to RingCentral
Due to the upcoming demolition of Dunford Hall, OIT will be transitioning several locations from the current campus telephone services […]
Akindi Importer Replacing Respondus 4.0
UT Knoxville’s license with Respondus 4.0, the tool used to import quiz questions into Canvas, ends on July 31, 2022. […]
LinkedIn Learning Connected with Canvas
Faculty and students expect high-quality, flexible online learning resources to help track and keep up with course work. As you […]
Distributing Qualtrics Surveys: Anonymous Link vs. Qualtrics Mailer
There are two primary methods of distributing Qualtrics surveys: the anonymous link and the Qualtrics mailer. The anonymous link (also […]
Clickers: Mobile Response App vs. Physical Device
“Clickers” is a generic term used to refer to a personal response system where an instructor can ask questions and […]
June 2022
OIT WELLNESS WEDNESDAY TECH TIP: Essentials of Mindfulness and Compassion
In a recent communication from the Chancellor, Dr. Plowman encouraged faculty and staff to take time this summer to recharge […]
High Performance Software: Know What’s Available?
OIT’s High Performance & Scientific Computing group (HPSC) manages and supports a variety of licensed software on ISAAC clusters in […]
Do you have a passion for technology? Come work for OIT!
If you have a passion for technology and looking for a job this semester, you’ve come to the right place! […]
New Features Coming to Panopto
On Saturday, June 25, Panopto will experience a brief downtime beginning at 9:00pm EST and running until 12:00am EST. During […]
OIT WELLNESS WEDNESDAYS TECH TIP: Use Email to Limit Distractions
In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help disconnect from technology. Chancellor […]
Are your emails getting caught by spam filters?
Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, […]
Two-Factor Authentication Coming to Public Lamp
On June 15, 2022, OIT will require two-factor authentication (2FA) to access the OIT Public LAMP environment (linux.oit.utk.edu). Once required, […]
OIT WELLNESS WEDNESDAYS TECH TIP: Scheduled Email Delivery
In support of the Chancellor’s wellness initiatives this summer, we’ll be sharing some tips to help you disconnect from technology. […]
What’s New in Stata 17?
Stata is a general-purpose software package for statistics, data management, and graphics. The recently updated Stata 17 provides 29 additional […]
Zoom Like a Pro with On-Demand Training
The Zoom Learning Center (ZLC) offers a growing list of on-demand courses, live training, and short videos designed to support just what […]
Do You Need Help Linking or Embedding Panopto Video into Canvas?
Hopefully, you are familiar with Panopto, UTK’s lecture capture platform that houses lecture recordings, digitized films for coursework, and other […]
Curate a Custom Video Collection for Your Students or Staff
Have you heard of the LinkedIn Learning Curator role? When you request a Curator role, you will have the ability […]
ISAAC Open Legacy Cluster Transitions to SLURM
OIT High Performance & Scientific Computing will decommission the Torque/Moab job scheduler and workload manager on the ISAAC Open Legacy […]
May 2022
Microsoft Mondays Continue Thru June
Discover more about Microsoft 365 each Monday over Zoom, beginning at 9:00 am through June. Learn about available applications and […]
Changes to the on-campus SMTP service
If you are sending email through a server, copier, or UPS, or with an app or service using the on-campus SMTP […]
Using Microsoft 365 email encryption
Microsoft is changing the functionality when you use encrypt in the subject of your emails to secure your messages sent […]
What’s New in Online@UT (Canvas)
On Wednesday, May 18th, the VitalSource Bookshelf link will be renamed to VolBooks Course Materials (VitalSource) and will link to all digital materials for […]
April 2022
Upcoming Changes to the OIT HelpDesk
The OIT HelpDesk has some exciting news to share! Starting in June, you’ll notice a difference when you call us. […]
Update Your Skills This Summer
Summer is just around the corner. Use that time to brush up on your technology skills, including: Canvas SAS, Python, […]
Nearly There: Get Ready for Finals
Finals are just around the corner. As you think about the end of the semester, consider this checklist to help […]
Relax for Success: 5 Video Series from LinkedIn Learning
As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]
Applying SPSS Fix Packs
SPSS occasionally releases software updates which they refer to as Fix Packs. These Fix Packs repair reported problems with the […]
Using ArcGIS StoryMaps
In addition to getting people from one place to another, maps can convey important contextual information and provide a unique […]
Turning Technologies – Now Part of Echo360
The University of Tennessee’s campus-supported classroom polling system is now Echo360. What does this mean for instructors and students? While […]
Check With Us Before You Buy
As the end of the fiscal year approaches, we wanted to remind you to check with OIT before you buy […]
Infrastructure for Scientific Applications and Advanced Computing (ISAAC)
New resources have been added to the ISAAC Next Generation (ISAAC-NG) cluster for use by all of the University of […]
UT Symposium 2022 – OneUT: Making an Impact
The UT Symposium is a virtual, two-day event with sessions on April 7 and April 21, 2022. The symposium will bring […]
Get up to speed on Universal Design for Learning (UDL)
Bob DuBois, the OIT 2021-22 Faculty Fellow for Universal Design for Learning (UDL), is offering an introductory review of UDL […]
March 2022
Tell Your Story with Adobe Premiere Rush
In episode 15 of our Technology Connections vodcast, you can learn about how to tell your story with Adobe Premiere […]
ChemDraw Professional Suite 21
PerkinElmer’s ChemDraw Professional provides scientists with an up-to-date collection of scientifically intelligent tools and an industry standard structure drawing suite […]
In Memory – Jerry Riehl
Jerry Riehl, 1959-2022 Jerry Riehl, a Vol for Life to the core, passed away suddenly on March 17, 2022. Jerry […]
Spring Cleaning
It’s the time of year when you clean out your garage and closets and toss out and donate items that […]
Discover Canvas Catalog
Canvas Catalog is an outreach platform for non-credit/non-degree instructional purposes. Colleges or units may use Catalog to offer professional development, […]
UDL Meets Diversity, Equity & Inclusion
Universal Design for Learning (UDL) has always been about making your instruction inclusive and accessible to a diverse population of […]
Let OIT Give You an Assist with Your Stats
Did you know Free Throw percentages vary between NCAA men’s and NCAA women’s teams? Team statistics play a big role […]
OIT Training Gives You a Slam Dunk on New Skills
In March, join OIT via Zoom for workshops that will help you with Canvas, Zoom, and creativity and collaboration. Canvas […]
Reminder: QuestionPro License Expires May 31, 2022
Qualtrics is now the OIT-recommended tool for web surveys. Access to QuestionPro will end on May 31, 2022.
Qualtrics Recommended for Web Surveys
With the announcement of the new five-year agreement, its enhanced flexibility, and advanced features, Qualtrics is now the OIT recommended tool for […]
February 2022
Adobe Spark is Now Adobe Creative Cloud Express
Adobe Spark has had a name change; it’s now Adobe Creative Cloud Express! Creative Cloud Express is a web and […]
ISAAC Training Available On-Demand
Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs? […]
Happy Valentine’s Day from OIT
For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]
Take Control of Your Learning Resources
If you find yourself looking for quality video tutorials to help with a class project, look no further. LinkedIn Learning […]
Starting Strong with Powerful Study Skills
The beginning of the semester offers you a fresh start and the opportunity to hone your personal talents and proficiency […]
Take a Short Break to Learn Something New
With learning tools all around campus, from the many libraries, departments, and the internet, opportunities are endless for improving instruction, […]
Support for Your Research
Are you a researcher and need help creating survey questions or analyzing data? OIT offers customized assistance to faculty, graduate […]
Prep Your Students for Presentations
Students need help learning how to present – it doesn’t come naturally! Use OIT to help your students prepare for […]
January 2022
Apple and Android Devices Connecting to Wi-Fi
Are you back on campus and having trouble connecting to Wi-Fi? Apple and Android devices offer a privacy feature that randomizes your […]
AT&T 5G Now In More Buildings On Campus
In January 2022, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) activated AT&T 5G cellular service […]
The FY22 Computer Upgrade Program is Now Underway
About the Computer Upgrade Program The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer […]
Ordering Computer Equipment Just Got Easier
Faculty and staff can now use the UT Marketplace to order desktops, laptops, monitors, computer accessories, office supplies, and more. […]
Mark Your Calendar: Zoom Test Flights
Join us online for the Spring 2022 Test Flights Test Flights provide faculty and students an opportunity to join an […]
ISAAC Next Generation: New Cluster is Now Available for General Use
Infrastructure for Scientific Applications and Advanced Computing, ISAAC A new cluster, the ISAAC Next Generation or ISAAC-NG, is now available […]
There’s No Security without “U”
One of the most significant risks that we face is data loss. Whether it is a cyber-breach, a stolen mobile […]
UTK Canvas Course Template
Student evaluations and anecdotal comments indicate that students put a premium on clarity, organization, and consistency when it comes to Canvas course […]
December 2021
Resources for Faculty from OIT
Are you getting your class ready for the spring semester? Will you be teaching in a new space or are […]
OIT’s Instructional Support Service
You may have heard that development assistance for completely online courses has moved from OIT to Online Learning and Academic […]
Discussion Notifications Available on Panopto
Did you know that you can now receive notifications when viewers leave comments on your videos and when other comments […]
What’s New for 2022
Technology trends are affected by the world around us and finding solutions for our current challenges. With that in mind, […]
Dec. 19 Outage: Stokely Management Center
The Office of Innovative Technologies and Facilities Services will replace a faulty breaker in the OIT Stokely Management Center data […]
Are You One of the 1 in 5?
In a recent phishing test, 5,000 people in the UT community received an email scam – and 22% clicked on […]
Annual Compliance Training Ends December 17
Annual Compliance Training Again this year, the notifications for annual compliance training modules are combined into one concise message. Employees […]
Give Yourself the Gift of Self-Improvement
Take some time for yourself this winter break to concentrate on self-improvement and relaxation. LinkedIn Learning has thousands of videos covering […]
November 2021
Ways OIT Can Help YOU with Teaching and Learning
Assistance with Technologies Focused on Teaching and Learning Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]
Universal Design for Learning (UDL) in Higher Education Consultations
Senior Lecturer and Associate Director for Undergraduate Studies in the department of psychology, Bob DuBois, has been named 2021-22 OIT […]
What’s New in MATLAB 2021b?
Recently, MathWorks introduced Release 2021b of the MATLAB and Simulink product families. Release 2021b (R2021b) offers two new products — RF PCB Toolbox and […]
New Vodcast Episode: Use Adobe Photoshop Camera App for Easy Filters and Adjustments
In episode 14 of OIT’s Technology Connections Vodcast, Steve and Kortney discuss Adobe Photoshop Camera. This free app, available on […]
Agricultural Campus Outdoor Wireless
OIT has recently completed adding an extensive outdoor wireless presence on the AG Campus. This addition will allow for greater […]
When Your Webpage Just Won’t Load Correctly
Have you ever tried to go to a website that you’ve been to before and it just won’t load what […]
Diagram with Visio – Now Available in Microsoft 365
Visio, Microsoft’s diagramming and flowchart software is now available in your Microsoft 365 subscription through the university. Visio has co-authoring and collaboration […]
macOS Monterey is now available
This year marks the 20th anniversary of Apple’s macOS operating system, and last week Apple released its latest operating system, […]
Help Your Students Learn How to Make Better Decisions
People are more likely to stick something out if it costs them something to be there. This concept from Seth […]
Research-Focused Webinars
Did you want to learn some of the finer points of geographic information systems, statistics, or data science? Check out […]
Webinars for Faculty and Students
As the semester gets closer an end, OIT has you covered with preparing your students for final projects and preparing yourself for spring […]
Mathematica Now Uses Your UT Email with Single Sign On
Mathematica is now available for download from the University of Tennessee software distribution site with a new Single Sign On […]
Prepare Now for Online Final Exams
Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless of […]
October 2021
UT Webinar Series and Symposium on High Impact Practices
Brought to you by the One UT Collaboration & Innovation Grant OIT has partnered with OLAP (Online Learning and Academic Programs) […]
Mandatory 10-Digit Local Dialing
Over the next few months, everyone nationwide will be required to use 10-digit dialing. Many of our local phone providers […]
Windows 11
Microsoft just released Windows 11 to eligible users on October 5. The Windows 11 upgrade is a phased rollout which targets eligible devices first. […]
LinkedIn Learning Honors World Mental Health Day
Sunday, October 10th is World Mental Health Day. LinkedIn Learning has created a collection of topics that offer encouragement, positivity, purpose, […]
OER: Awards and Grants
The movement to use open course materials, Open Educational Resources (OER), and zero-cost materials has been gaining traction at the […]
Get Organized, Learn OneNote
Have you wanted to learn how to use OneNote to get organized but you don’t have the time to attend […]
Request Closed Captions Now
Now is the time to get your videos and audio files professionally closed captioned. For a short time, OIT is […]
UT Webinar Series and Symposium on High Impact Practices
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
24/7 Help From Proctorio
Did you know that you can reach out to Proctorio anytime if you need help? In your Canvas course, you can […]
Update Your Zoom Client
Beginning November 1, 2021, all accounts must be running on at least a minimum version 5.5.0 for most Zoom products […]
Are You Prone?
Some of you may have noticed an increase in the number of phishing emails hitting your mailboxes. OIT received approximately […]
September 2021
Mplus – New Features in Version 8.5 on Apps
Mplus is a statistical package mainly used for Structural Equation Modeling (SEM). Version 8.5 of Mplus has been installed on OIT’s Apps@UTK server, apps.utk.edu. New features include: Bayesian estimation […]
Update Your Apple Devices Now
On September 13, 2021, Apple released critical security updates for its iPhones, iPads, Macs, and Apple Watches. These emergency updates […]
Don’t See the “Create” Button in Panopto?
Are you trying to record with Panopto from the web or by connecting through Cynap for the first time and […]
Campus-wide Wireless Stable
Over the last few weeks, our wireless infrastructure has been unstable, typically failing around peak class population times as students […]
Resources for Recording in the Classroom
As the semester continues, you may need to record your lectures during class. In most campus-hosted classrooms, you have access […]
Why Record with Panopto?
OIT has made options to record your classroom lectures easier than ever! Panopto is a cloud-based, lecture capture system that is fully integrated into the […]
Use LinkedIn to Find a Job or Internship
OIT is offering student training in partnership with the Center for Career Development’s Choose Your Adventure: Preparing for Your Career Journey event. LinkedIn is a great […]
Develop Your Teaching and Research Skills
OIT offers training via Zoom and asynchronous training via Canvas. Check out these upcoming live Zoom workshops in September: Then, learn […]
August 2021
Featured Software: JMP Pro 16
JMP is a suite of computer programs for statistical analysis and data visualization developed by the JMP business unit of SAS Institute. The […]
“Green Screen” Issue on MacBooks when Recording?
Have you experienced a “green screen” recording blocker when trying to capture your MacBook screen on Zoom or Panopto in […]
UT Webinar Series and Symposium on High Impact Practices
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
OER: Students Take Action
State and national studies indicate that the high cost of course materials negatively influences students’ decisions about their education. Research shows that these costs […]
Create a Web Presence With OIT’s Hosting Solutions
Did you know that OIT offers web hosting for students, staff, and faculty? Whether you’re looking to set up an […]
ISAAC Open Enclave: New GPU nodes
Four new Graphics Processing Unit (GPU) computational nodes are now available through the ISAAC Open Enclave computing cluster. This includes two […]
Your Students Can’t Hear You?
Request a Portable Speaker System from OIT Are you teaching in a low-tech classroom or less-traditional teaching space this fall […]
Go Online to Get in Line
New Check-in Process for the OIT HelpDesk and Student Computer Support The OIT HelpDesk and Student Computer Support (SCS) walk-in […]
Need-to-Know, New Technology, and Services for Faculty
In this episode of Technology Connections, Jean Derco, Executive Director of OIT Support Services, joins us to discuss the critical faculty services […]
HDMI Adapters Available for Instructors
Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter? If so, OIT can […]
OIT HelpDesk: Extra Hours this Weekend
OIT will have extra staff available by phone to help students as they move in. Typical requests include connecting to […]
UT Webinar Series and Symposium on High Impact Practices
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
Recording Your Classroom Lecture with Panopto
With the new lecture recording system, Panopto, you can easily record a high-quality version of your lecture in the classroom […]
Open Educational Resources: Faculty Take Action
Faculty across campus are saving students money on textbooks by using freely available Open Educational Resources (OER). By adopting, adapting, and […]
Get to Know Your Classroom
Many classrooms this summer were updated to include the WolfVision Cynap and options to record using Panopto. If it has been a […]
What’s New on Campus for Instructors and Researchers
Over the summer, many updates and improvements have been made to campus. Some of these are in your classroom, in […]
July 2021
Workshops on HPSC Resources
OIT High Performance & Scientific Computing will host a workshop series from August 9, 2021, to August 13, 2021. These […]
OIT Support for Researchers
The Research Computing Support (RCS) team is available for virtual consultations to help plan your research, analyze data, and report […]
Qualtrics Workshops Now Available
With the announcement of the new five-year agreement, OIT has added Qualtrics to their workshop offerings. The newest workshop, Qualtrics: Basics, is targeted towards […]
Are your technology tools accessible?
Departments and programs purchasing web-based, student-facing software are responsible for ensuring the accessibility of the products before purchasing or licensing. […]
Hello Panopto, So Long Mediasite
Panopto has replaced Mediasite as the university’s lecture capture and video media management solution, and to finalize this transition, access to Mediasite will officially end on Friday, August 13. Over the […]
Microsoft ToDo Helps Get You Organized
In this episode of Technology Connections, learn about Microsoft ToDo. In about ten minutes, you’ll learn about this app, part […]
UT Webinar Series and Symposium on High Impact Practices
Brought to you by the One UT Collaboration & Innovation Grant OIT is partnering with OLAP (Online Learning and Academic Programs) […]
June 2021
ArcGIS Map Viewer
ArcGIS Online has a new map viewer. The new Map Viewer (formerly known as Map Viewer Beta) and Map Viewer […]
Get Everyone Talking with Clickers
Have you ever wanted to increase student engagement in a discussion-based course? With Turning (formally TurningTechnologies) you can ask ad […]
Rethinking Textbooks for Fall?
Want to save your students money on course materials? Try Open Educational Resources (OER). It’s easier than you might think. These high-quality […]
Proctorio Is Replacing Respondus
You have been asking for a more robust online proctoring solution that provides scale, more detailed results, and results more […]
Say Farewell to Internet Explorer 11
Microsoft has announced that their Microsoft 365 apps, including email, OneDrive, and Office online, will no longer support Internet Explorer […]
New Panopto Features Coming Soon
Panopto just announced several new and exciting features that will be made available soon. Several features include items frequently requested by faculty and […]
May 2021
Captioning Your Videos Has Never Been Easier
OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They […]
OIT Support: Where To Find It & How To Get It
The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing […]
Qualtrics Now Available Through May 31, 2026
OIT is happy to announce that the university has signed a new five-year agreement with Qualtrics. Qualtrics accounts are available […]
Announcing Stata 17
Stata is a general-purpose software package for statistics, data management, and graphics. Stata 17 was recently released providing 29 additional features. […]
Power Analysis Added to SPSS 27
Are you focusing on research this summer? Power Analysis tools are being added to SPSS. You can run it on […]
Learn New Technology on Your Schedule
Learn on your own using OIT’s asynchronous workshops written with faculty in mind. Select research topics or focus on improving the delivery […]
Utilize the Power of PowerPoint
PowerPoint has more features being added all the time and faculty can now learn how to improve PowerPoint presentations through asynchronous workshops available on […]
Growing Trend: Open Educational Resources
Open Educational Resources (OERs) are educational materials that are either in the public domain or licensed for free access and […]
Zoom Is Here to Stay
When OIT first signed a contract with Zoom in 2015, who would have thought it would be our go-to platform […]
Reboot Your Office
As you begin to return to campus, we wanted to remind you of a few IT housekeeping tips that will […]
Designing for Inclusion Online
Quality online teaching requires thoughtful design. This summer, OIT is offering a collaborative and facilitated online learning experience for instructors, […]
Keep Learning this Summer!
As faculty and staff transition back to campus you might not be quite ready for face-to-face training. You may also […]
Kre8v Corner: 5-Week Photoshop Workshop Challenge
Photoshop and creativity have a common denominator: they are limitless. Why not combine the two and dive deeper to expand your […]
April 2021
Explore the OIT Service Portal
Use the OIT Service Portal at help.utk.edu to submit a request online or search the knowledge base for quick answers and instructions. Submitting a […]
MS Planner: Helps You with Simple Tasks or Complex Project Management
Trying to get organized? Check out the latest episode of OIT’s Connections vodcast. Hear how you can use Microsoft Planner to […]
2 Ways to Get Panopto Training
You probably knew that OIT offers Panopto training, but did you know you can get training direct from Panopto as […]
Apply for the New OIT Accessibility by Design Grant
If you are interested in improving the accessibility of files you create, consider participating in a grant initiative to pilot […]
What’s New in MATLAB R2021a?
MATLAB R2021a delivers new features in MATLAB and Simulink, three new products, and updates to all other products. New products include: DDS Blockset – design and simulate DDS applications […]
New Vodcast Episode: MS Bookings Makes Scheduling Meetings Simpler
In the latest episode of our Technology Connections Vodcast, we look at MS Bookings and how it acts as your virtual assistant when scheduling meetings. Instead […]
Download Your Zoom Participant List
Do you need a list of participants who were present in a meeting you lead? Zoom can help! Download the […]
Signing In to Zoom
Signing in to Zoom with your UT account is now more important than ever. For any event or class that […]
Say Goodbye to Skype for Business
Microsoft is retiring Skype for Business on July 31, 2021. We recommend that you move to Microsoft Teams for chat, video, […]
March 2021
Expand Your Classroom Communications with Panopto
Did you know Panopto does more than just record your lectures? You can use Panopto to record quick class updates, […]
When Speaking Is Better than Writing
There are times when an aural narrative can convey the concept more concisely…think foreign language, linguistics, storytelling, journalism and interviews, clinical interview […]
CAS: Slight Change
The Office of Innovative Technologies (OIT) is announcing a slight change to authentication for central services such as Canvas, MyUTK, […]
Don’t Be A Slacker, Use Microsoft Teams
Did you know that you have access to Microsoft Teams with your UT Microsoft 365 account? For University use, Microsoft […]
Relaxation: An Important Part of Your Success
During this stressful time, it is important to remember self-care to keep yourself healthy, organized, and successful. LinkedIn Learning can help you with […]
Zoom Bombing
Last week, we had another reported incident of “zoom-bombing” in one of our classes. Quick action was taken by the […]
Computer Security Update: It’s THAT time of the year; TAX season!
Tax season is in full swing, and criminals are seizing the opportunity for scams. Because of the recent major data […]
We Need YOUR Input
The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12. We ask you to take […]
February 2021
Microsoft 365: LISTS
If you’re searching for a powerful application to track information like inventories, project details, detailed event schedules, and much more, […]
Classroom Annotation Ideas
During this time when instruction needs to be flexible, you may need to annotate your lecture information in different ways […]
Respondus Lockdown Browser: What You Need To Know
The Respondus Lockdown Browser (LDB) is a locked web browser for taking online assessments and prevents students from printing, copying, […]
Your Zoom Meeting is at Risk
When you post Zoom meeting details online, you are opening the door for anyone (including unwanted guests) to join your […]
Microsoft Teams for Education; Is It Right for Your Class?
Does your class need a space for group chats, file storage, and quick group video calls? You may want to […]
ISAAC Secure Enclave: New Nodes Now Available
New nodes are available through the ISAAC Secure Enclave, including eighteen compute nodes using the SLURM workload manager. These cluster […]
Closed Captioning…For Everyone!
Have you or your department produced video that would benefit from captioning? Research has concluded that captions have powerful positive […]
Watch the New Technology Connections Vodcast
Join us for bi-weekly vodcasts (video podcasts) that will keep you inspired, informed, and in the know about the tools OIT […]
Additional Panopto Help
If you attended a Panopto workshop and need some additional information and reminders about how to use the platform, check […]
Microsoft FindTime
Sometimes setting up a meeting with a group of folks can be a time-consuming task. Microsoft has announced FindTime to help you […]
January 2021
Enhance Your Zooming!
As part of our new Enterprise agreement with Zoom, OIT is upgrading existing accounts for all faculty and students to […]
Issues with MacOS 11 in Classrooms
Due to a security update by Apple with Digital Rights Management (DRM) technology, which is designed to protect hardware or […]
Changes to External Email Notification
Last year, we decided to tag external emails with the yellow external email tag. At the same time, we were […]
Need Help with Using Classroom Technology?
Did you miss out on the pre-semester TEC workshops but find yourself needing assistance with using some of the technology […]
What’s new from OIT this Spring?
Using Panopto Are you looking for more information on how to use some of the Panopto features available to you? […]
Students: Get Help Setting Up Your Clickers
Do you have a clicker or need to use your phone to give responses in class? Then stop by our virtual […]
Which Lecture Capture Tool Should You Use?
Check out this handy chart to help you decide what works best to deliver your course. The chart compares Panopto, Zoom, and […]
How to get your tech toys online after the holidays
Did you pick up a new phone over the holidays? A new laptop? Gaming System? Streaming device? Kindle? Have you […]
Resources to Support Your Spring 2021 Instruction
OIT has curated a range of helpful resources to support your spring 2021 instructional efforts. These resources have been updated […]
Online@UT (Canvas) Updates
In mid-December, the following features were enabled in all Online@UT (Canvas) courses: Assignment Enhancements – Students Assignment Enhancements improve the assignment interface and submission workflow […]
December 2020
What A Year We’ve Had!
It’s December, and a time to reflect on all that has happened this year, a year that has been anything […]
Computer Security: Safe Online Holiday Shopping
It’s the holiday time of the year – LOTS of online shopping. Not only can online shopping be a savior, […]
Keep Your Mind in Shape During the Holidays With LinkedIn Learning
LinkedIn Learning has more than 15,000 videos. During this holiday break, keep your mind active with some of these great […]
Learn How to Use Your Classroom Technology and Record Your Lecture
Do you need help learning how to use the technology in your classroom? Are you wondering how to record your […]
Don’t Forget: Annual Compliance Training
All-In-One Place This year, we will consolidate the notifications for the following compliance trainings into one concise message. These training courses […]
‘Tis the Season
With the upcoming holiday season, many of us will be searching for the ideal gifts that are “all the rage” […]
November 2020
Add Games, Flash Cards, and More to Your Online Classes with Materia
Would you like to add some spark to your online courses? Materia is an online tool that allows you to […]
macOS 11 Big Sur now available
Apple has released its latest operating system, macOS 11 Big Sur. Yes, your eyes are not deceiving you. It is version […]
OIT HelpDesk and Student Computer Support are going virtual
On Wednesday, November 25, 2020, the OIT HelpDesk and Student Computer Support services at Hodges Library went virtual. To better serve […]
Online Assessments
Our spring semester transition to remote teaching resulted in many instructors offering online exams. This semester, all final exams will […]
Learn How to Create Your Own Online Workshop
Do you want to create a training session but are not sure how to do it in the age of […]
OIT to Launch New Lecture Capture System: Panopto
On Monday, Jan. 4, 2021, OIT will be moving to Panopto, a lecture capture platform that houses lecture recordings, digitized films […]
Changes to OneDrive and SharePoint Online Link Sharing
On November 9, 2020, OIT made changes to how sharing links work by default to enhance security for file sharing […]
October 2020
Group work and Collaboration from a distance
Even when you can’t meet in person, you can still “meet” for a group project. What do you do? Try out […]
October: National Cybersecurity Awareness Month 2020
Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about […]
LinkedIn Learning Resources for Veterans and Their Families
In recognition of the many Veterans and their loved ones at UT, OIT would like to share some supportive resources […]
OIT Launches Canvas Catalog
Canvas Catalog is an outreach platform for non-credit/non-degree related purposes. Colleges or units may use Catalog to offer professional development, […]
Setting up 2FA for your new phone
If you picked up a new phone, you will need to restore your Duo account to the new phone before […]
New Nodes Available for ISAAC Users
New nodes are available through the ISAAC Open Enclave, including an AMD compute node and two new 1.5 terabyte large […]
Getting your newsletters past the spam filters
As we improve email security, you may find that your emails get caught by the Office 365 spam filters if […]
Respondus LockDown Browser and Respondus Monitor- Test your Technology and Be Prepared.
LockDown Browser is a locked web browser for taking assessments such as tests, quizzes, and exams in Online@UT (Canvas). It […]
Changes to T-Storage Home Area (H: Drive)
October 13, 2020, OIT made changes to T-Storage Home areas. Changes to Quotas Anyone with an existing home area using […]
OIT Launched a New Service Portal
On October 5, 2020, OIT transitioned to TeamDynamix, the IT Service Management solution (ITSM) that tracks all of the requests […]
September 2020
2FA for Departmental Accounts
On December 14, 2020, the University of Tennessee will require two-factor authentication (2FA) for departmental accounts as it recently has […]
Change to Google Drive ‘My Trash’
Are you using UT’s Google Drive? If so, listen up! Earlier this month, Google announced a change to how files […]
Are you having trouble with sound in your classroom?
Sound is often one of the most common issues seen with using Zoom in the classroom. Make sure you: Use […]
Did your class go hybrid on you?
If you began the semester teaching face-to-face and you’ve found yourself trying to teach to both in-person and online students, […]
Zoom Security
Problem: Sadly, reports of malicious people seeking out publicly posted meeting links on social media and other online sites to […]
Advanced Computing Facility (ACF) is now ISAAC
The University of Tennessee Advanced Computing Facility (ACF) has been rebranded to ISAAC, the Infrastructure for Scientific Applications, and Advanced Computing. ISAAC is […]
Learn New Study Skills That Actually Work
LinkedIn Learning offers a large collection of videos to help support students’ success. Below are two videos to get you […]
Out with the Old; In with the New Website
As you can tell, the OIT website has received a makeover! Don’t worry, you still get the same great content, […]
GTA@OIT Grant Call for Proposals Now Open
The GTA@OIT grant assists Graduate Teaching Assistants and Associates in redesigning a course or course component for web-based delivery in […]
Best Practices for Online Assessments
Putting your final exam online? Need ideas for how to assess learner progress in Canvas? This is a one-stop location for […]
August 2020
Clicker Self-Service Training Module
The Clicker Self-Service Training course will equip you with the tools and knowledge you need to pose response-driven questions in real-time during […]
Webcam Announcement
Finding the right equipment during a pandemic can be a challenge! The university has received a limited number of web cameras […]
SPSS and Catalina (macOS 10.15)
Overall, the SPSS for Mac and Catalina (macOS 10.15) are compatible however, there are a few issues to be aware […]
New Nodes Available for ACF Users
An AMD compute node and two new 1.5 terabyte large memory compute nodes are now online and available for use […]
While Campus Was Quiet…
As the campus moved to remote access after Spring Break, the OIT Communications team undertook several initiatives to support the […]
Request Help for Your Classroom
It’s not too late to schedule a personal consultation for presenting your lectures in a hybrid classroom setting. Once classes […]
Computer Labs and Safety
OIT is working hard to make sure we can provide you with the technology you need AND keep you safe […]
Technology and Teaching Modalities
With some teaching modalities this fall, instructors will be simultaneously teaching students in person in a physical classroom while the […]
New Classroom Technology Website
Check out the new classrooms.utk.edu website. Here, you will get instructions on how to use the technology in your specific […]
July 2020
File-Sharing and Collaboration in the Cloud
Accessing files that you need at a moment’s notice has become easier with the cloud storage options available to us […]
April 2020
Tips on Running Efficient Online Meetings
How often have you left a meeting thinking, “that’s part of my life I won’t get back.” Make sure when you […]