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Are your emails getting caught by spam filters?


Suppose your department recently created a new account with a third-party email tool, such as Emma, Constant Contact, or MailChimp, to send your emails and newsletters. In that case, you should contact the OIT HelpDesk to start the authorization process to ensure your messages won’t be marked as spam. We use a digital signature embedded in the message header that validates that the message was sent legitimately on our behalf.  This signature prevents the message from being marked as spam.

Instructions for Emma and MailChimp are available online. If you are using another provider, submit a request online to discuss the setup with us.