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July 2025

Register Now: 2025 Bioinformatics Symposium

Registration is Open Click here to register! OIT’s High Performance and Scientific Computing (HPSC) group is pleased to announce the 5th […]

Technical Difficulties

Have You Checked the Status Page Lately

Subscribe to this important resources, today. If you’ve ever wondered why a UT resource you are attempting to access is […]

AKINDI

Akindi: Create Question & Bubble Sheets 

Akindi is making it faster and easier for instructors to run multiple version paper assessments. By using Question & Bubble […]

Submit your requests today!

Don’t Delay! Submit Fall Video Requests Today

Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]

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Image of two illustrated ripped pieces of paper taped up. One with a screenshot of the Canvas New Quizzes build screen, the other with the Canvas logo and text that says New Quizzes Updates.

Canvas New Quizzes Enhancements—Navigation and Text Block 

Two enhancements have recently been made to New Quizzes within Canvas.  The first enhancement is navigational. New Quizzes now show […]

Screenshot of the Canvas Dashboard highlighting the announcements popup that says Tips and Updates in Canvas.

Check Your Canvas Dashboard 

Exciting news! This summer, we’ve started a new communication initiative within Canvas. Now, every week on your Canvas Dashboard, you’ll […]

Silhouette image of a group of office workers together in a room. Icons of Microsoft Software logos overlayed on top along the right side of the image. Text that says Request Microsoft Training.

Does Your Department Need Help Transitioning to Microsoft?

Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

Yellow graphic with the text 'Support Available: Multilevel Modeling' and a hexagon-based hierarchy diagram. Faint background patterns of lines and shapes suggest nested, interconnected structures, reinforcing the concept of multilevel modeling.

Multilevel Modeling Support Available 

Multilevel models (MLM), also known as hierarchical linear models, are statistical techniques used to analyze nested data, data structured on […]

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Canvas course template screen shot.

Ready, Set, Fall: Canvas and Panopto Workshops

Let us help you put the finishing touches on your fall courses. Attend live workshops, available via Zoom.  Canvas Topics […]

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AI Tips & Tricks

Artificial Intelligence Weekly Tips and Tricks

UT Verse with Web Search—
UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

Icons of instructor, camera, chat

Technology Support & Resources for New Faculty, Instructors, & GTAs

Share this website to help your new teaching staff get started. The Office of Innovative Technologies (OIT) offers help to […]

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June 2025

Image of a hand selecting checkboxes along with Microsoft logos for Work, Outlook, and Powerpoint.

COMING SOON: Annual Acceptable Use Policy Review Required for Accessing Microsoft Accounts

Starting July 15, 2025, everyone across the University of Tennessee System must annually review and accept the University’s Acceptable Use […]

UT Verse AI Assistant

Entering a New Era in the UT Verse

Thanks to the continued support and vision of our senior leadership, since 2023, the University of Tennessee has become a […]

Register for Fundamentals of HPC for Bioinformatics

Returning Graduate Students, Faculty, Researchers—Add this pre-fall semester workshop series to your calendar before leaving for the summer. The High Performance and […]

SAS Learning Resources

Learning SAS via SAS e-Learning

SAS, from SAS Institute, is a leading analytic software suite for data management, statistical analysis, and data visualization. The latest SAS […]

Canvas: Bulk Edit Assignment Dates

Every semester, after you’ve copied content from your last course to the current one, it’s time to go through and […]

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Upcoming Changes, OIT HELPDESK

Upcoming HelpDesk Closing

The OIT HelpDesk will be closed on Thursday, June 19, in observance of the Juneteenth Holiday and will reopen on […]

Zoom recording options

Zoom: In-Meeting Views and Recording Layouts

Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

Vol Edge

OIT and Student Success Help Give Vols a Leading Edge

When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]

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New in UT Verse, text entry field displaying a new world icon.

Hello, UT Verse: What’s New?

UT Verse just got a major upgrade—easier and more powerful than ever. You can now use real-time speech-to-text, capture images […]

stata 19 New Features

Stata 19: Latest Features and Enhancements

StataCorp has officially released Stata 19, a powerful upgrade packed with new features designed to expand analytical capabilities, enhance user […]

Illustration of a person holding their ID alongside a computer screen displaying the persons identity

OIT Identity Verification Measures

As part of our ongoing commitment to the security of our campus community, the Office of Innovative Technologies (OIT) would […]

New Student Resources

Resources for New Students

The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

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May 2025

UT Verse Week, June 9-13

Have You Considered UT Verse Week?

AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

Newsletter signup

Stay Up to Date with OIT News

“Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

Find Your Classroom: Select Your Building

Teaching This Summer? Use classrooms.utk.edu 

 If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]

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image of the OIT Website, highlighting Chat, Phone, Online

How to Request Help from OIT

Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

Traveling this Summer

Cybersecurity Tips for Traveling

Traveling can be an exciting adventure, but it also comes with its own set of cybersecurity risks. Whether you’re on […]

UT Verse AI Assistant, with screen capture of UT Verse and headshots of Steve Chastain, Mark Grieg, and Mikhael Loo

Learn More About UT Verse

You won’t want to miss these two upcoming UT Verse learning opportunities! UT Verse Week: AI Training June 9–13 This […]

Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

Students: Prepare for Life After UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

LinkedIn Learning logo and image of a student studying on the floor with a laptop

Using LinkedIn Learning as a Teaching Tool

LinkedIn Learning is a fantastic resource available to UT Knoxville* faculty, staff, and students. It has many important and wonderful […]

Team Premium

Teams Premium: New Feature

Managing What Attendees See in Meetings Now that Microsoft Teams Premium is available, you can further streamline your meetings with […]

Group Work

Canvas: Viewing Student Group Uploaded Assignments

Student group work is known to promote active learning and engagement. However, there are some instances when unexpected disputes happen […]

UT Verse Week, June 9-13

Announcing UT Verse Week: AI Training June 9-13

The Office of Innovative Technologies invites you to UT Verse Week from June 9–13. These 90 minute virtual workshops ensure […]

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Relax for Success: A Five-Video Series from LinkedIn Learning 

As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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For Students: Top Seven Tech-Checks to Test Before Finals

Finals are upon us, and as you prepare for the end of the semester, consider using this checklist to reduce […]

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April 2025

Logging in with Crtl+Alt+Delete

Computer Sign in Change for Windows Users

On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

Steve Chastain and Mark Greig AI Vodcast

UT Verse Vodcast Launching May 13 

Great news! We’re excited to announce our brand-new vodcast series, UT Verse Unplugged!  Every two weeks, we’ll share simple tips and […]

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Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

Students: Prepare for Life after UT

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

Join us for AI Wednesadays

AI Isn’t What You Think—It’s Better

Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

Mikhael Loo; Spring Series—Ai Innovation Lab

Virtual Sessions Added — AI Conversations and Demonstrations 

AI is shaping the world, but it’s not without its questions, challenges, and controversies. This weekly, in-person series is your […]

Tip Microsoft Outlook, screen capture of Microsoft Outlook highlighting the Calendar button.

Create a Calendar Meeting from an Email in Outlook 

Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

Image of a computer screen with documents, a paddle lock and a cloud with up and down arrows.

UT Vault 2.0 Coming This Week

On April 9, 2025, the Office of Innovative Technologies will release a new secure file transfer service along with a […]

Canvas by Instructure, Copy this Course and Copy To... buttons highlighted with and arrow pointing to both buttons.

Using ‘Copy To’ Instead of ‘Course Copy’ in Canvas 

The Canvas Course Copy feature is an effective way for instructors to copy some or all their course materials from […]

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Canvas Course Shells for Summer

Summer Canvas Course Shells Now Available

We know you are anxious to get started with your Mini- and Summer-term course development in Canvas. The course shells […]

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Canvas Catalog Advantage

Unlocking the Potential of Canvas Catalog

Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]

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Transferring Ownership

Leaving UT? Prepare Before Losing Access to Your Research Software

When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

Tip Microsoft Outlook

Create a Calendar Meeting from an Email in Outlook 

Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

March 2025

ArcGIS Before You Leave, image of 3 people in cap and gown

ArcGIS Online: Things to Know Before You Leave

If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

Zoom Workplace, two people seated and talking to others in Zoom

Zoom: Co-Host and Alternative Host—What’s the Difference?

Our UT Zoom meeting environment supports several user roles, including the leader or host, a co-host, and an alternative host. […]

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Impact Learners with OIT’s Training Development Services

Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]

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New in UT Verse, text entry field displaying a new world icon.

UT Verse: New Online Search Features

Did you know that UT Verse can now perform web searches, analyze its findings and provide sources and citations in […]

Celebrating Victor Hazlewood’s Contributions to HPSC

After 17 years at the University of Tennessee, Knoxville, Victor Hazlewood has retired as Associate CIO and Director of High Performance & […]

Microsoft Teams Premium

Microsoft Teams Premium Has Arrived 

As part of our continuous innovation efforts, the Office of Innovative Technologies (OIT) is excited to introduce Microsoft Teams Premium […]

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Downloading Rubric Scores in Canvas

If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]

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February 2025

We Value Your Opinion

Tell Us How We’re Doing

Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

Image of a laptop with a Microsoft Loop logo

Reasons to Use Microsoft Loop

Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

How to order add-ins for Microsoft

How to Order Microsoft Add-Ins

We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

DeepSeek logo

The Dangers of Using DeepSeek

Let’s take a moment to address some significant concerns regarding the use of DeepSeek at UT. While it may seem […]

UT-StorR, image of a lock

Secure Your Research Data with UT-StorR—Your Research, Safeguarded and Accessible

The UT-StorR (Secure Tiered Online Research Repository) is designed to provide secure, scalable, and long-term storage for your research data. As we start a […]

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Laptop displaying graphs, Bayesain, Approach to Reseach

A Bayesian Approach to Research

Researchers are shifting towards Bayesian statistical methods, given the increasing resources and computational support for Bayesian modeling. The classical, or […]

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    Laptop displaying the Microsoft Forms and Teams logos

    Microsoft Forms: Move a Form to a Microsoft Team

    The Microsoft Forms application is a great tool to collect information, take surveys, or create an assessment. MS Forms allows […]

    Canvas logo and a laptop displaying a Canvas course with a video playing

    Adding Quizzes to Canvas Studio Videos

    Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]

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    Become a LinkedIn Learning Curator

    Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

    Leveraging Textbook Chapter Questions in Online@UT (Canvas)

    Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]

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    Transition to Microsoft 365

    After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

    January 2025

    Record or Meet Online In Your Classroom, image depicts an illustration of a classroom of students and a presentation screen.

    Recording or Meeting Online in Your Classroom 

    Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]

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    Zoom logo with zoom screen

    Zoom Workplace Quarterly Updates

    Zoom has announced February 1 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

    Image of a hand with a file hovering over it. Logos of Microsoft Teams, OneDrive, and SharePoint.

    How to Locate Your Files in Teams, OneDrive, and SharePoint

    If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

    Decorative Thumbnail image that says Use Caution with AI Services

    Proceed with Caution When Using ChatGPT and AI Services 

    With the introduction of ChatGPT and other AI services, there is a great deal of fascination with the technology. As […]

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    Image: HPSC Workshop Series, woman writing formulas on a white board.

    Spring 2025 High Performance and Scientific Computing Workshops

    HPSC workshop series begins on February 3 OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester […]

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    Image of a classroom and a campus map

    Request a Classroom Technology Consultation

    With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]

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    Matlab Updates

    New in MATLAB R2024b

    MATLAB is a programming and numeric computing platform for engineering and scientific applications, such as data analysis, signal and image […]

    Image: man in warm hat and coat holding a map with the Canvas and Microsoft logos on each side of his head

    Choose Your Own (Training) Adventure! 

    As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

    Image: double image of an Outlook Meeting invitation with a group of people at a meeting table.

    Are You Getting Multiple Invitations to the Same Meeting? It’s Not a Mistake

    When you get invited to a meeting, are you getting an invitation in Outlook that looks like two invitations stacked […]

    Students talking in class, Canvas logo overlayed on image

    Use Multiple Due Dates as Checkpoints in Canvas Discussions 

    Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

    UT Innovative Technologies Symposium

    Register to Attend the 2025 UT Innovative Technologies Symposium 

    UT Innovative Technologies Symposium

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    December 2024

    Before you sign off for the winter break...

    Shutting Down, Signing Out, and Logging Off

    We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

    Related:

    HelpDesk Holiday Hours

    Holiday Hours for OIT HelpDesk

    The OIT HelpDesk will close for the winter break at 12:01 PM ET on Friday, December 20, and reopen at […]

    OIT Training

    Training Available While You Are Away

    Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

    UT Verse AI Assistant

    AI Learning Opportunities Coming This Spring

    Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

    stay safe online

    Security Tips When Accessing WiFi

    While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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    Intune + BitLocker, image of a harddrive with a paddle lock

    Intune Configuration Policy Change: BitLocker Required for All Windows Computers 

    As part of our ongoing commitment to data security, on December 16, 2024, we are requiring the use of BitLocker […]

    Related:

    UT Knoxville Employee Hub screen capture and icon of people and circles.

    Understanding Access to the UT Knoxville Employee Hub

    SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]

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    jmp umpdates Academic Edition 18

    Changes to JMP Licensing

    JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

    Research, ISAAC

    Transferring Data to and from ISAAC Made Simple

    As instructors or researchers working with large datasets on the ISAAC cluster, you understand the critical need for efficient and […]

    Related:

    Image includes a Canvas logo containing documents with and arrow pointing to logos (Panopto, Canvas Studio, and OneDrive)

    Manage Your Canvas Course Files to Remain Under Quota

    Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]

    Related:

    November 2024

    End of Semester Wrap-Up

    As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]

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    UT Verse AI Assistant

    Introducing UT Verse AI Assistant 

    OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

    Staying Safe, image of laptops

    Travel Tips: Safe Web Surfing

    While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

    LinkedIn Learning logo and audio speaker icon

    Take LinkedIn Learning Along 

    Are you planning on taking a trip for the Thanksgiving holiday? Be sure to take LinkedIn Learning with you!  LinkedIn […]

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    cartoon turkey and feathers

    OIT HelpDesk Closed for Thanksgiving

    The OIT HelpDesk will be closed on Thursday, November 28, and Friday, November 29, for Thanksgiving. While the university is […]

    Canvas Course Shells, professor writing at desk.

    Winter Mini-Term and Spring 2025 Canvas Course Availability

    We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]

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    When is an Online Survey at Risk for Bot or Fraudulent Responses?

    One of the main concerns when collecting data using online surveys is that your survey is only completed by your targeted audience and […]

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    UT Bioinformatics Symposium

    Watch the UT Bioinformatics Symposium Video Recordings

    Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

    Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

    Faculty Present 20 slides, 20 seconds at the Fall 2024 Mic/Nite

    You don’t want to miss this fun night!

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    UT-StorR: A New, Secure Tiered Online Research Repository

    UT-StorR is a scalable, secure, and high-performance storage solution designed to meet the data storage needs of our research community.  […]

    Related:

    October 2024

    Tools to Use for Final Exams

    It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]

    Related:

    screen capture of an online course and students in a classroom.

    Transform Your Training: Custom Solutions with OIT’s Expertise

    Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]

    Related:

    Microsoft 365 Email Encryption

    Using Microsoft to Encrypt Emails

    Any university email that contains the following protected or sensitive information must be encrypted: You can send encrypted emails using […]

    Related:

    Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

    Top 5 Tips to Stay Secure in Classrooms

    Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

    Related:

    Zoom Updates

    Quarterly Zoom Desktop App Update

    Required updates on November 2, 2024 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been […]

    There is no Security without "U", hands typing on a laptop

    How to Report a Cybercrime

    We all know that we should report any cyber incidents to the OIT Helpdesk and eventually OIT Security. This is […]

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    UT Bioinformatics Symposium

    This Week! Don’t Miss this Special List of Presenters at the Bioinformatics Symposium

    Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

    Wait before you upgrade. MacOS Sequoia

    macOS Sequoia—Wait Before You Upgrade 

    Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

    Canvas Catalog vs. Canvas

    Canvas Catalog vs. Canvas

    Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]

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    H1, H2, H3, Microsoft Word logo,and image of someone taping on.a site layout

    Unlock the Power of Organization and Readability Using Microsoft Word Heading Styles

    Using heading styles in Microsoft Word can significantly improve the organization and readability of your writing. By applying various heading […]

    Assign to Reboot

    New and Improved “Assign To” Feature in Canvas

    You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]

    Related:

    Protecting Your Research Data: Data Types, Software Tools, and Products

    Researcher’s Guide to Sensitive Information

    OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

    Join today, Microsoft Intune

    UT Device Security with Intune: Windows Users Need to Enroll Now 

    What is Intune?  Microsoft Intune provides a level of security regardless of the device’s location and without requiring individual action. Over […]

    Acceptable Use of OIT Research Software

    The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available for […]

    September 2024

    A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

    Increase Your Cyber Security Knowledge All Month

    October is a special month for online safety, especially for those of us in higher education. It’s National Cyber Security […]

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    Artificial Intelligence Learning and Teaching

    AI and Teaching & Learning

    Are wondering how you can incorporate artificial intelligence (AI) into your course? Watch this short new OIT video featuring UT’s own secure […]

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    Buh Bye Classify

    Say Goodbye to Classify

    Starting October 1, 2024, you will no longer be required to classify your university-owned devices. Device Self-Classification has been the […]

    Don't Volunteer Your Info

    Beware of New IT Scam Targeting Students 

    There is a new scam targeting students on campus! Scammers are sending emails pretending to be from OIT and telling […]

    Related:

    Zoom Workplace

    New Features in Zoom Workplace

    Zoom Workplace recently added new features to its online meeting application. Use these features for your online class sessions or […]

    Partial Least Squares Analysis

    Partial Least Squares Analysis

    Partial Least Squares (PLS) analysis is a statistical method that straddles the line between Multiple Regression and Principal Component Analysis […]

    Accessibility classrooms.utk.edu

    New Accessibility Information In Your Classroom

    Locating and accessing campus classrooms can be challenging if you are unfamiliar with a building’s layout. They can be even […]

    Akindi logo

    Upload Questions Using Akindi Importer

    Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

    Phishing Alert! Spam, scam, malware, spyware

    Monthly Phishing Simulations to Enhance Email Security Awareness

    Starting this month, the Office of Innovative Technologies (OIT) will conduct monthly phishing simulations to improve attentiveness to phishing and […]

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    Research Proposal Development Support from HPSC

    OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

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    August 2024

    OIT Offers Support for High Performance and Scientific Computing

    High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

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    OIT Can Help Solve Your Training Needs

    OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

    Research workshops--JMP Statistical Discovery

    Save-the-Date for JMP Workshops

    JMP Statistical Discovery Workshops on September 12 JMP Statistical Discovery Academic Ambassador Ross Metusalem will visit UT, Knoxville, on September […]

    UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

    Test Drive UT Verse, UT’s ChatGPT and AI Sandbox

    This time last fall, the Office of Innovative Technologies (OIT) debuted its first generative artificial intelligence (AI) resource, UT Verse. […]

    Available software: image of a laptop and keyboard

    Software for Faculty, Staff, and Students

    UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

    Upcoming Changes OIT HelpDesk

    OIT HelpDesk Closed for Labor Day

    The OIT HelpDesk will be closed on Monday, September 2, for Labor Day. While the university is closed, OIT will continue […]

    Are You Connected to Wi-Fi? Innovative Technologies for Student Success

    Get the Best UTK Wi-Fi Connection on Campus

    Connect to eduroam Access UT’s secure wireless connection by choosing the eduroam network as your primary wireless network while on […]

    UTK Annual Compliance Training

    Annual Compliance Training is now open for eligible employees through K@TE Learning Management System. Required courses include the Clery Act, […]

    Student working at the computer lab in the commons

    Reserve a Computer Lab

    OIT Computer Lab Services offers a stable and reliable environment for students to complete their academic assignments. Our service includes […]

    here to help you, book to computer with face

    Search the Knowledge Base for Technology Answers

    In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

    Get Ready for MIcrosoft InTune

    Intune Campus Security Initiative: What You Need to Know about Enrollment

    The Office of Innovative Technologies is implementing Microsoft Intune to manage UT-owned and grant-funded devices and equipment. Intune will ensure […]

    Microsoft Teams and Zoom: Using Third-Party AI Tool Add-ons for Meeting Summaries and Notetaking

    As part of our ongoing commitment to digital security and protecting the university’s data, we are announcing a significant update […]

    Zoom logo with zoom screen

    Zoom Workplace Quarterly Updates 

    Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

    Brush up on Clickers PointSolutions workshops, Clickers

    PointSolutions Back-To-School Webinar Series 

    If you are new to PointSolutions, ready to review how to set up your course, or want to expand your […]

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    Level Up with OIT’s Exciting New Workshops 

    The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

    Summer Wrap Up

    Summer Final Grade Preparation

    All Summer grades are due August 13, 2024 As you prepare for final grade submissions, here are a few things […]

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    Learn High Performance and Scientific Computing

    Check Out the Fall 2024 HPSC Workshops Lineup Beginning on August 26. OIT High Performance and Scientific Computing (HPSC) is hosting […]

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    Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

    The ISAAC Next Generation (ISAAC-NG) cluster is available for use to the university research community. The following equipment is available […]

    PointSolutions (Clickers)

    Using Clickers this Fall? Help Students Create their Account

    If you are using clickers in your class this fall, you have a new and easy option for helping your […]

    Updates to Online@UT Canvas

    What’s New in Canvas 

    Fall classes are right around the corner, and a new semester means new features and updates from Canvas. See the […]

    classroom technology icons and calendar illustration

    Learn Your Classroom Technology: Sign Up for a Consultation 

    One-on-one consultations are available from Wednesday, August 7, through Friday, August 16 Are you ready to try new techniques or […]

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    Matlab Updates

    MATLAB Activation and Renewal

    MathWorks has changed how students, faculty, and staff log into MathWorks to activate and renew the MATLAB software. All students, […]

    Abaqus available for ISAAC

    HPSC: ABAQUS Available for ISAAC

    A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]

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    July 2024

    Campus Map with Wi-Fi markers, Locations, Campus Labs and Wi-Fi availability check boxes.

    Finding Technology Around Campus

    Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

    Upcoming Changes OIT HelpDesk

    Faculty and Staff Phone Support on July 25

    On July 25 from 9:00 a.m.— 2:00 p.m.(ET), the OIT HelpDesk staff and faculty phone support queue will be operating […]

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    Ask OIT to Develop Your Training  

    OIT can develop customized training modules and videos by partnering with you on the design and development process. Bring your […]

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    Alternatives to Flip

    As shared in previous OIT news, Flip has ended its access and integration within Canvas. As a result, the OIT […]

    Understanding Microsoft Office Licensing

    Are you confused about who gets Microsoft Office and who doesn’t? We’re here to help you make sense of Microsoft […]

    Does Your New Hire Need a NetID?

    You can help your new hires obtain timely access to IT resources by adding them as Pending Employees in DASH. From DASH, […]

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    Updates to Online@UT Canvas

    Confetti in Canvas for Student Success

    Students may have noticed a newly enabled feature in Canvas – celebratory confetti animation. When an assignment is successfully submitted […]

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    PointSolutions: Ensuring Polling Data is Saved 

    Echo360 PointSolutions users are advised to refrain from using VPNs during attendance submission and polling activities due to potential latency […]

    Updates to Online@UT Canvas

    Flip No Longer Available in Canvas 

    According to the latest company announcement, Flip, formerly Flipgrid, has officially ended its access and integration within Canvas as of […]

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      Session Summaries & Videos from AI Services for Research and Academics Event

      OIT AI Support Services: Xianfeng Ma presents AI and High-Performance Computing. Watch the video.

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      LaTeX Support from RCS

      LaTeX (Lah-tech or Lay-tech) is a high-quality typesetting system that includes features designed for producing technical and scientific documentation. LaTeX […]

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      Accessible Course Design 

      We help all students when we are intentional about accessibility in our course design. OIT offers several tools to help […]

      Teaching in Summer Using Canvas!

      It’s summer semester, and we know how compressed and intensive it can be! The OIT Teaching and Learning Technologies team […]

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        BlueSky Statistics

        BlueSky Statistics is a free, open-source software environment for statistical computing, data management, machine learning, and graphics. While BlueSky includes […]

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        The Essential Guide to Incident Response Planning

        In the digital age, where cyber threats are as common as they are diverse, one of the most critical aspects […]

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        OIT HelpDesk Closed July 4

        The OIT HelpDesk will be closed on Thursday, July 4. While the university is closed, OIT will continue to monitor the network, […]

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          June 2024

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          Classic Teams App Support is Ending Soon 

          Microsoft Teams has undergone a major overhaul this year with the new version being faster, simpler, and more flexible than […]

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          US Bans Kaspersky Software: What You Need to Know 

          In a significant move to protect national security and personal privacy, the US government has announced a total ban on […]

          Upcoming Changes OIT HelpDesk

          HelpDesk Closed on Wed. June 19

          The OIT HelpDesk will be closed on Wednesday, June 19, in observance of the Juneteenth Holiday and will reopen on […]

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          Access to IT Services in Retirement

          As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

          IT Tools and Products to Support Your Sensitive Research

          For the last several months we have been sharing information about various data types that you may be collecting in […]

          Duo Changes for Summer 2024

          OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

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          StataNow: Updates and Innovations for Enhanced Data Analysis

          Introducing StataNow, a new continuous-release version of Stata that offers an advanced platform for data analysis, providing users with cutting-edge […]

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          Noteworthy Zoom News 

          Kick off your summer school experience by getting the latest tools and features from Zoom for your device. For the […]

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          Canvas Collaborative Learning Experience

          Beginning on June 15, all UTK Canvas course sites will include access to the Lucid Education Suite, empowering teachers and […]

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          UT WIRELESS NETWORKS: What are they, and which one is best for you?

          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

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          Strengthening Information Security: Why It Matters

          In our interconnected world, safeguarding digital assets has become paramount. Let’s delve into the fundamental principles of cybersecurity and data […]

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          Amos for Windows by SPSS, an IBM Company

          Amos (Analysis of Moment Structures) analyzes Structural Equation Models (SEM) by either drawing a path diagram or programming a command […]

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          Information for Folks Who Support Orientation

          Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]

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          May 2024

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          June 10 Deadline: Changes to Improve Cybersecurity

          The Office of Innovative Technologies implemented new security measures on June 10, 2024, to protect our campus computers and information.   […]

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          Join Us Online for Summer Zoom Test Flights 

          LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

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          Summer Travel Tips: Manage Email from a Distance

          Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

          Check With Us Before You Buy

          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

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          Summer Travel Tips: Use Eduroam for Secure Wi-Fi

          The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

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          SPSS Statistics by SPSS, an IBM Company

          SPSS Statistics is one of the most widely used statistics packages at UT. It includes a broad range of statistics […]

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          The Importance of Password Rotation

          What is Password Rotation? Password rotation refers to the changing or resetting of passwords at regular intervals. The goal is […]

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          Canvas Semester End Checklist

          As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]

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          Microsoft Teams Tip of the Week: Spring 2024

          Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 

          Related:

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          Did You Receive a Random Two–Factor Request?

          NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

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          Canvas Credentials: Student Achievements Beyond Grades

          As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]

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          Planner vs. Lists: When to Use Each

          Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

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          Do You Collect Export–Controlled Information in Your Research?

          Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

          Noteworthy Canvas News

          Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

          Keep Learning This Summer

          Train All Summer Long

          Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

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          Focus on Atlas.ti Version 24

          The University of Tennessee now offers a 20 simultaneous user license for Atlas.ti. Atlas.ti is a qualitative data analysis software that […]

          April 2024

          When To Use Your NetID, and When to Use Your Full Email Address

          At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

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          Do You Collect FERPA Data in Your Research?

          The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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          Using Third-Party AI Tools for Meeting Summaries and Notetaking 

          While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]

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          March 2024

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          Successful Email Survey Delivery in Qualtrics

          When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

          February 2024

          Good Bye Google Photos

          Changes to Google Photos

          Effective February 27, 2024, the Office of Innovative Technologies will no longer provide access to Google Photos for new accounts […]


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          Does Your Department Need Help Transitioning to Microsoft?

          Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

          AI Tips & Tricks

          Artificial Intelligence Weekly Tips and Tricks

          UT Verse with Web Search—
          UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

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          Zoom: In-Meeting Views and Recording Layouts

          Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

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          OIT and Student Success Help Give Vols a Leading Edge

          When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]


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          Resources for New Students

          The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]


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          Have You Considered UT Verse Week?

          AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

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          Stay Up to Date with OIT News

          “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

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          Teaching This Summer? Use classrooms.utk.edu 

           If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]


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          How to Request Help from OIT

          Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

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          Cybersecurity Tips for Traveling

          Traveling can be an exciting adventure, but it also comes with its own set of cybersecurity risks. Whether you’re on […]

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          Computer Sign in Change for Windows Users

          On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

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          AI Isn’t What You Think—It’s Better

          Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

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          Virtual Sessions Added — AI Conversations and Demonstrations 

          AI is shaping the world, but it’s not without its questions, challenges, and controversies. This weekly, in-person series is your […]

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          Create a Calendar Meeting from an Email in Outlook 

          Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

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          Unlocking the Potential of Canvas Catalog

          Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]


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          Leaving UT? Prepare Before Losing Access to Your Research Software

          When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

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          ArcGIS Online: Things to Know Before You Leave

          If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

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          Impact Learners with OIT’s Training Development Services

          Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]


          We Value Your Opinion

          Tell Us How We’re Doing

          Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

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          Reasons to Use Microsoft Loop

          Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

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          How to Order Microsoft Add-Ins

          We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

          Become a LinkedIn Learning Curator

          Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

          Transition to Microsoft 365

          After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

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          Zoom Workplace Quarterly Updates

          Zoom has announced February 1 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

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          How to Locate Your Files in Teams, OneDrive, and SharePoint

          If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

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          Choose Your Own (Training) Adventure! 

          As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

          UT Innovative Technologies Symposium

          Register to Attend the 2025 UT Innovative Technologies Symposium 

          UT Innovative Technologies Symposium


          Before you sign off for the winter break...

          Shutting Down, Signing Out, and Logging Off

          We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]


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          Holiday Hours for OIT HelpDesk

          The OIT HelpDesk will close for the winter break at 12:01 PM ET on Friday, December 20, and reopen at […]

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          Training Available While You Are Away

          Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

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          AI Learning Opportunities Coming This Spring

          Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

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          Understanding Access to the UT Knoxville Employee Hub

          SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]


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          Changes to JMP Licensing

          JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

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          Introducing UT Verse AI Assistant 

          OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

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          Travel Tips: Safe Web Surfing

          While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

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          Faculty Present 20 slides, 20 seconds at the Fall 2024 Mic/Nite

          You don’t want to miss this fun night!


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          Transform Your Training: Custom Solutions with OIT’s Expertise

          Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]


          Zoom Updates

          Quarterly Zoom Desktop App Update

          Required updates on November 2, 2024 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been […]

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          macOS Sequoia—Wait Before You Upgrade 

          Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

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          Unlock the Power of Organization and Readability Using Microsoft Word Heading Styles

          Using heading styles in Microsoft Word can significantly improve the organization and readability of your writing. By applying various heading […]

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          UT Device Security with Intune: Windows Users Need to Enroll Now 

          What is Intune?  Microsoft Intune provides a level of security regardless of the device’s location and without requiring individual action. Over […]

          OIT Can Help Solve Your Training Needs

          OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

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          Software for Faculty, Staff, and Students

          UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

          UTK Annual Compliance Training

          Annual Compliance Training is now open for eligible employees through K@TE Learning Management System. Required courses include the Clery Act, […]

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          Search the Knowledge Base for Technology Answers

          In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

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          Zoom Workplace Quarterly Updates 

          Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

          Level Up with OIT’s Exciting New Workshops 

          The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

          Campus Map with Wi-Fi markers, Locations, Campus Labs and Wi-Fi availability check boxes.

          Finding Technology Around Campus

          Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

          Upcoming Changes OIT HelpDesk

          Faculty and Staff Phone Support on July 25

          On July 25 from 9:00 a.m.— 2:00 p.m.(ET), the OIT HelpDesk staff and faculty phone support queue will be operating […]

          Chalkboard with text, Learning, Knowledge, Training, Strategy, Creativity, Motivation, and Potential

          Ask OIT to Develop Your Training  

          OIT can develop customized training modules and videos by partnering with you on the design and development process. Bring your […]


          Understanding Microsoft Office Licensing

          Are you confused about who gets Microsoft Office and who doesn’t? We’re here to help you make sense of Microsoft […]

          Does Your New Hire Need a NetID?

          You can help your new hires obtain timely access to IT resources by adding them as Pending Employees in DASH. From DASH, […]


          New Teams, image depicts the Microsoft Teams logo.

          Classic Teams App Support is Ending Soon 

          Microsoft Teams has undergone a major overhaul this year with the new version being faster, simpler, and more flexible than […]

          Retiring soon? Access the OIT checklist.

          Access to IT Services in Retirement

          As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

          Duo Changes for Summer 2024

          OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

          Choose eduroam

          UT WIRELESS NETWORKS: What are they, and which one is best for you?

          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

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          Information for Folks Who Support Orientation

          Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]


          Summer Travel. Happy people in a convertible car with their arms in the air.

          Summer Travel Tips: Manage Email from a Distance

          Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

          Summer Travel. Happy people in a convertible car with their arms in the air.

          Summer Travel Tips: Use Eduroam for Secure Wi-Fi

          The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

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          Microsoft Teams Tip of the Week: Spring 2024

          Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 


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          Did You Receive a Random Two–Factor Request?

          NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

          Planner vs. Lists

          Planner vs. Lists: When to Use Each

          Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

          Keep Learning This Summer

          Train All Summer Long

          Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

          When To Use Your NetID, and When to Use Your Full Email Address

          At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

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          Using Third-Party AI Tools for Meeting Summaries and Notetaking 

          While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]


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          Successful Email Survey Delivery in Qualtrics

          When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]