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May 27: New Sign-In Experience Begins


New Sign-In Experience; Screenshots of current and new Central Authentication Service login pages

Reminder: On May 27, 2026, the Office of Innovative Technologies (OIT) will update how you sign in to many UT applications, including Canvas, MyUTK, and DASH. This change will affect any application that grants access using UT’s Central Authentication Service.

Why Is This Changing

This update is part of our effort to deliver a modern, consistent authentication experience across university platforms.

How to Sign In

1. Use your UPN as your username
Your UPN is the email address used to sign in to UT services, such as email, typically in this format:

  • Faculty and Staff: Use NetID@utk.edu 
  • Students: Use NetID@vols.utk.edu 
  • Look up your UPN online if you aren’t sure which email address you should be using

2. Password:
Your NetID Password 

Common Applications Accessed with UT Single Sign-in

  • Adobe Creative Cloud 
  • Canvas 
  • DASH 
  • K@TE
  • LinkedIn Learning 
  • MyUTK
  • Qualtrics 
  • RingCentral 
  • OIT Software Distribution  
  • VolBooks 
  • VolCard
  • VolConnect 
  • VolLink 
  • VPN 
  • UTK Housing 
  • Zoom 

What Will Look Different

  • The sign-in page will have a new look. 
  • You will be quickly redirected to Microsoft’s sign-in page when logging in.
  • If you’re already signed in, you may not see the new sign-in screen until you log out.

New Single Sign-In

When signing in with your UPN (NetID@utk.edu or NetID@vols.utk.edu), you will first be directed to this landing page.

screen capture: UT sign-in for UT's Central Authentication Service. You will be automatically redirected to the login page.

You’ll be redirected to Microsoft’s authentication site for a seamless login.

UT, Enter password, Sign In screen

This Central Authentication Service Page Will Be Replaced

The current login screen features the Central Authentication Service heading and requires your UT NetID and password.

screen capture of current sign in and features Central Authentication Service at the top and requests a NetID and Password.