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Search the Knowledge Base for Technology Answers

here to help you, book to computer with face

In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the top articles you may find helpful as you start the semester. 

Sign in Using SSO (Single Sign-On) at UT | Launch the article

Connecting to Wi-Fi
Connect to the UT Wireless Network | Launch the article

Available Software and Applications Offered by OIT | Launch the article

Digital VolCard
Need help with managing your digital ID? Visit the Knowledge Base.
Need additional help with your digital VolCard? Contact the VolCard Office at 865-974-3430 or

VolBooks Course Materials
If you need help accessing your online textbook visit the VolShop website or contact them at

Phishing Scams
Don’t fall victim to any of the common scams being sent to your email. A common scam is an email from a professor offering you money in exchange for buying them a gift card or doing a few quick tasks. You can view all our reported scams by going to the IT System Status Center, then clicking Recent Email Scams.

You can manage your canvas notifications for classes and assignments.

Start your own Knowledge Base search.