The Office of Innovative Technologies (OIT) HelpDesk is here to make your tech troubles disappear. Whether you’re locked out of […]

Within UT Verse, you can create an AI Assistant to respond in a preferred voice and tone. When you find […]

Graduate Students, Faculty, Researchers—Add this pre-fall semester workshop series to your calendar. The High Performance and Scientific Computing (HPSC) team is pleased […]

Class planning isn’t just about creating syllabi. It’s about clarifying goals, inspiring students, and choosing where to spend your limited […]

Registration is Open Click here to register! OIT’s High Performance and Scientific Computing (HPSC) group is pleased to announce the 5th […]

Subscribe to this important resources, today. If you’ve ever wondered why a UT resource you are attempting to access is […]

Akindi is making it faster and easier for instructors to run multiple version paper assessments. By using Question & Bubble […]

Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]

Two enhancements have recently been made to New Quizzes within Canvas.  The first enhancement is navigational. New Quizzes now show […]

Exciting news! This summer, we’ve started a new communication initiative within Canvas. Now, every week on your Canvas Dashboard, you’ll […]

Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

Multilevel models (MLM), also known as hierarchical linear models, are statistical techniques used to analyze nested data, data structured on […]

Let us help you put the finishing touches on your fall courses. Attend live workshops, available via Zoom.  Canvas Topics […]

UT Verse with Web Search—
UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

Share this website to help your new teaching staff get started. The Office of Innovative Technologies (OIT) offers help to […]

Starting July 15, 2025, everyone across the University of Tennessee System must annually review and accept the University’s Acceptable Use […]

Thanks to the continued support and vision of our senior leadership, since 2023, the University of Tennessee has become a […]

SAS, from SAS Institute, is a leading analytic software suite for data management, statistical analysis, and data visualization. The latest SAS […]

Every semester, after you’ve copied content from your last course to the current one, it’s time to go through and […]

The OIT HelpDesk will be closed on Thursday, June 19, in observance of the Juneteenth Holiday and will reopen on […]

Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]

UT Verse just got a major upgrade—easier and more powerful than ever. You can now use real-time speech-to-text, capture images […]

StataCorp has officially released Stata 19, a powerful upgrade packed with new features designed to expand analytical capabilities, enhance user […]

As part of our ongoing commitment to the security of our campus community, the Office of Innovative Technologies (OIT) would […]

The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

“Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

 If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]

Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

Traveling can be an exciting adventure, but it also comes with its own set of cybersecurity risks. Whether you’re on […]

You won’t want to miss these two upcoming UT Verse learning opportunities! UT Verse Week: AI Training June 9–13 This […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

LinkedIn Learning is a fantastic resource available to UT Knoxville* faculty, staff, and students. It has many important and wonderful […]

Managing What Attendees See in Meetings Now that Microsoft Teams Premium is available, you can further streamline your meetings with […]

Student group work is known to promote active learning and engagement. However, there are some instances when unexpected disputes happen […]

The Office of Innovative Technologies invites you to UT Verse Week from June 9–13. These 90 minute virtual workshops ensure […]

As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

Finals are upon us, and as you prepare for the end of the semester, consider using this checklist to reduce […]

On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

Great news! We’re excited to announce our brand-new vodcast series, UT Verse Unplugged!  Every two weeks, we’ll share simple tips and […]

Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

AI is shaping the world, but it’s not without its questions, challenges, and controversies. This weekly, in-person series is your […]

Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

On April 9, 2025, the Office of Innovative Technologies will release a new secure file transfer service along with a […]

The Canvas Course Copy feature is an effective way for instructors to copy some or all their course materials from […]

We know you are anxious to get started with your Mini- and Summer-term course development in Canvas. The course shells […]

Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]

When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

Our UT Zoom meeting environment supports several user roles, including the leader or host, a co-host, and an alternative host. […]

Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]

Did you know that UT Verse can now perform web searches, analyze its findings and provide sources and citations in […]

After 17 years at the University of Tennessee, Knoxville, Victor Hazlewood has retired as Associate CIO and Director of High Performance & […]

As part of our continuous innovation efforts, the Office of Innovative Technologies (OIT) is excited to introduce Microsoft Teams Premium […]

If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]

Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

Let’s take a moment to address some significant concerns regarding the use of DeepSeek at UT. While it may seem […]

The UT-StorR (Secure Tiered Online Research Repository) is designed to provide secure, scalable, and long-term storage for your research data. As we start a […]

Researchers are shifting towards Bayesian statistical methods, given the increasing resources and computational support for Bayesian modeling. The classical, or […]

The Microsoft Forms application is a great tool to collect information, take surveys, or create an assessment. MS Forms allows […]

Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]

Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]

After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]

Zoom has announced February 1 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

With the introduction of ChatGPT and other AI services, there is a great deal of fascination with the technology. As […]

HPSC workshop series begins on February 3 OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester […]

With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]

MATLAB is a programming and numeric computing platform for engineering and scientific applications, such as data analysis, signal and image […]

As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

When you get invited to a meeting, are you getting an invitation in Outlook that looks like two invitations stacked […]

Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

UT Innovative Technologies Symposium

We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

The OIT HelpDesk will close for the winter break at 12:01 PM ET on Friday, December 20, and reopen at […]

Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

As part of our ongoing commitment to data security, on December 16, 2024, we are requiring the use of BitLocker […]

SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]

JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

As instructors or researchers working with large datasets on the ISAAC cluster, you understand the critical need for efficient and […]

Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]

As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]

OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

Are you planning on taking a trip for the Thanksgiving holiday? Be sure to take LinkedIn Learning with you!  LinkedIn […]

The OIT HelpDesk will be closed on Thursday, November 28, and Friday, November 29, for Thanksgiving. While the university is […]

We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]

One of the main concerns when collecting data using online surveys is that your survey is only completed by your targeted audience and […]

Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

You don’t want to miss this fun night!

UT-StorR is a scalable, secure, and high-performance storage solution designed to meet the data storage needs of our research community.  […]

It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]

Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]

Any university email that contains the following protected or sensitive information must be encrypted: You can send encrypted emails using […]

Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

Required updates on November 2, 2024 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been […]

We all know that we should report any cyber incidents to the OIT Helpdesk and eventually OIT Security. This is […]

Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]

Using heading styles in Microsoft Word can significantly improve the organization and readability of your writing. By applying various heading […]

You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]

OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

What is Intune?  Microsoft Intune provides a level of security regardless of the device’s location and without requiring individual action. Over […]

The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available for […]

October is a special month for online safety, especially for those of us in higher education. It’s National Cyber Security […]

Are wondering how you can incorporate artificial intelligence (AI) into your course? Watch this short new OIT video featuring UT’s own secure […]

Starting October 1, 2024, you will no longer be required to classify your university-owned devices. Device Self-Classification has been the […]

There is a new scam targeting students on campus! Scammers are sending emails pretending to be from OIT and telling […]

Zoom Workplace recently added new features to its online meeting application. Use these features for your online class sessions or […]

Partial Least Squares (PLS) analysis is a statistical method that straddles the line between Multiple Regression and Principal Component Analysis […]

Locating and accessing campus classrooms can be challenging if you are unfamiliar with a building’s layout. They can be even […]

Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

Starting this month, the Office of Innovative Technologies (OIT) will conduct monthly phishing simulations to improve attentiveness to phishing and […]

OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

JMP Statistical Discovery Workshops on September 12 JMP Statistical Discovery Academic Ambassador Ross Metusalem will visit UT, Knoxville, on September […]

This time last fall, the Office of Innovative Technologies (OIT) debuted its first generative artificial intelligence (AI) resource, UT Verse. […]

UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

The OIT HelpDesk will be closed on Monday, September 2, for Labor Day. While the university is closed, OIT will continue […]

Connect to eduroam Access UT’s secure wireless connection by choosing the eduroam network as your primary wireless network while on […]

Annual Compliance Training is now open for eligible employees through K@TE Learning Management System. Required courses include the Clery Act, […]

OIT Computer Lab Services offers a stable and reliable environment for students to complete their academic assignments. Our service includes […]

In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

The Office of Innovative Technologies is implementing Microsoft Intune to manage UT-owned and grant-funded devices and equipment. Intune will ensure […]

As part of our ongoing commitment to digital security and protecting the university’s data, we are announcing a significant update […]

Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

If you are new to PointSolutions, ready to review how to set up your course, or want to expand your […]

The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

All Summer grades are due August 13, 2024 As you prepare for final grade submissions, here are a few things […]

Check Out the Fall 2024 HPSC Workshops Lineup Beginning on August 26. OIT High Performance and Scientific Computing (HPSC) is hosting […]

The ISAAC Next Generation (ISAAC-NG) cluster is available for use to the university research community. The following equipment is available […]

If you are using clickers in your class this fall, you have a new and easy option for helping your […]

Fall classes are right around the corner, and a new semester means new features and updates from Canvas. See the […]

One-on-one consultations are available from Wednesday, August 7, through Friday, August 16 Are you ready to try new techniques or […]

MathWorks has changed how students, faculty, and staff log into MathWorks to activate and renew the MATLAB software. All students, […]

A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]

Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

On July 25 from 9:00 a.m.— 2:00 p.m.(ET), the OIT HelpDesk staff and faculty phone support queue will be operating […]

OIT can develop customized training modules and videos by partnering with you on the design and development process. Bring your […]

As shared in previous OIT news, Flip has ended its access and integration within Canvas. As a result, the OIT […]

Are you confused about who gets Microsoft Office and who doesn’t? We’re here to help you make sense of Microsoft […]

You can help your new hires obtain timely access to IT resources by adding them as Pending Employees in DASH. From DASH, […]

Students may have noticed a newly enabled feature in Canvas – celebratory confetti animation. When an assignment is successfully submitted […]

Echo360 PointSolutions users are advised to refrain from using VPNs during attendance submission and polling activities due to potential latency […]

According to the latest company announcement, Flip, formerly Flipgrid, has officially ended its access and integration within Canvas as of […]

OIT AI Support Services: Xianfeng Ma presents AI and High-Performance Computing. Watch the video.

LaTeX (Lah-tech or Lay-tech) is a high-quality typesetting system that includes features designed for producing technical and scientific documentation. LaTeX […]

We help all students when we are intentional about accessibility in our course design. OIT offers several tools to help […]

It’s summer semester, and we know how compressed and intensive it can be! The OIT Teaching and Learning Technologies team […]

BlueSky Statistics is a free, open-source software environment for statistical computing, data management, machine learning, and graphics. While BlueSky includes […]

In the digital age, where cyber threats are as common as they are diverse, one of the most critical aspects […]

The OIT HelpDesk will be closed on Thursday, July 4. While the university is closed, OIT will continue to monitor the network, […]

Microsoft Teams has undergone a major overhaul this year with the new version being faster, simpler, and more flexible than […]

In a significant move to protect national security and personal privacy, the US government has announced a total ban on […]

The OIT HelpDesk will be closed on Wednesday, June 19, in observance of the Juneteenth Holiday and will reopen on […]

As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

For the last several months we have been sharing information about various data types that you may be collecting in […]

OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

Introducing StataNow, a new continuous-release version of Stata that offers an advanced platform for data analysis, providing users with cutting-edge […]

Kick off your summer school experience by getting the latest tools and features from Zoom for your device. For the […]

Beginning on June 15, all UTK Canvas course sites will include access to the Lucid Education Suite, empowering teachers and […]

If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

In our interconnected world, safeguarding digital assets has become paramount. Let’s delve into the fundamental principles of cybersecurity and data […]

Amos (Analysis of Moment Structures) analyzes Structural Equation Models (SEM) by either drawing a path diagram or programming a command […]

Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]

The Office of Innovative Technologies implemented new security measures on June 10, 2024, to protect our campus computers and information.   […]

LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

SPSS Statistics is one of the most widely used statistics packages at UT. It includes a broad range of statistics […]

What is Password Rotation? Password rotation refers to the changing or resetting of passwords at regular intervals. The goal is […]

As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]

Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 

NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]

Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

The University of Tennessee now offers a 20 simultaneous user license for Atlas.ti. Atlas.ti is a qualitative data analysis software that […]

At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]

When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

Effective February 27, 2024, the Office of Innovative Technologies will no longer provide access to Google Photos for new accounts […]