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March 2025

Tip: Microsoft Outlook, Image of the Outlook email interface with an close up overlay of mouse click on the MS Calendar icon.

Create a Calendar Meeting from an Email in Outlook 

Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

Image of a computer screen with documents, a paddle lock and a cloud with up and down arrows.

UT Vault 2.0 Comming Soon

On April 9, 2025, the Office of Innovative Technologies will release a new secure file transfer service along with a […]

AI Tips & Tricks

Artificial Intelligence Weekly Tips and Tricks

To assist you with learning about all the tools and features of UT Verse and AI in general, we are offering weekly tips and upcoming training. Please check back weekly for new tips.

Celebrating Victor Hazlewood’s Contributions to HPSC

After 17 years at the University of Tennessee, Knoxville, Victor Hazlewood has retired as Associate CIO and Director of High Performance & […]

Microsoft Teams Premium

Microsoft Teams Premium Has Arrived 

As part of our continuous innovation efforts, the Office of Innovative Technologies (OIT) is excited to introduce Microsoft Teams Premium […]

ArcGIS Before You Leave, image of 3 people in cap and gown

ArcGIS Online: Things to Know Before You Leave

If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

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Downloading Rubric Scores in Canvas

If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]

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Zoom Workplace, two people seated and talking to others in Zoom

Zoom: Co-Host and Alternative Host—What’s the Difference?

Our UT Zoom meeting environment supports several user roles, including the leader or host, a co-host, and an alternative host. […]

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Impact Your Learners with OIT’s Training Development Services

Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]

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Mikhael Loo; Spring Series—Ai Innovation Lab

Virtual Sessions Added — AI Conversations and Demonstrations 

AI is shaping the world, but it’s not without its questions, challenges, and controversies. This weekly, in-person series is your […]

February 2025

We Value Your Opinion

Tell Us How We’re Doing

Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

Image of a laptop with a Microsoft Loop logo

Reasons to Use Microsoft Loop

Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

How to order add-ins for Microsoft

How to Order Microsoft Add-Ins

We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

DeepSeek logo

The Dangers of Using DeepSeek

Let’s take a moment to address some significant concerns regarding the use of DeepSeek at UT. While it may seem […]

UT-StorR, image of a lock

Secure Your Research Data with UT-StorR—Your Research, Safeguarded and Accessible

The UT-StorR (Secure Tiered Online Research Repository) is designed to provide secure, scalable, and long-term storage for your research data. As we start a […]

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A Bayesian Approach to Research

Researchers are shifting towards Bayesian statistical methods, given the increasing resources and computational support for Bayesian modeling. The classical, or […]

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    Laptop displaying the Microsoft Forms and Teams logos

    Microsoft Forms: Move a Form to a Microsoft Team

    The Microsoft Forms application is a great tool to collect information, take surveys, or create an assessment. MS Forms allows […]

    Canvas logo and a laptop displaying a Canvas course with a video playing

    Adding Quizzes to Canvas Studio Videos

    Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]

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    Become a LinkedIn Learning Curator

    Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

    Leveraging Textbook Chapter Questions in Online@UT (Canvas)

    Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]

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    Transition to Microsoft 365

    After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

    January 2025

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    Recording or Meeting Online in Your Classroom 

    Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]

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    Zoom logo with zoom screen

    Zoom Workplace Quarterly Updates

    Zoom has announced February 1 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

    Image of a hand with a file hovering over it. Logos of Microsoft Teams, OneDrive, and SharePoint.

    How to Locate Your Files in Teams, OneDrive, and SharePoint

    If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

    Decorative Thumbnail image that says Use Caution with AI Services

    Proceed with Caution When Using ChatGPT and AI Services 

    With the introduction of ChatGPT and other AI services, there is a great deal of fascination with the technology. As […]

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    Image: HPSC Workshop Series, woman writing formulas on a white board.

    Spring 2025 High Performance and Scientific Computing Workshops

    HPSC workshop series begins on February 3 OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester […]

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    Image of a classroom and a campus map

    Request a Classroom Technology Consultation

    With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]

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    Matlab Updates

    New in MATLAB R2024b

    MATLAB is a programming and numeric computing platform for engineering and scientific applications, such as data analysis, signal and image […]

    Image: man in warm hat and coat holding a map with the Canvas and Microsoft logos on each side of his head

    Choose Your Own (Training) Adventure! 

    As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

    Image: double image of an Outlook Meeting invitation with a group of people at a meeting table.

    Are You Getting Multiple Invitations to the Same Meeting? It’s Not a Mistake

    When you get invited to a meeting, are you getting an invitation in Outlook that looks like two invitations stacked […]

    Students talking in class, Canvas logo overlayed on image

    Use Multiple Due Dates as Checkpoints in Canvas Discussions 

    Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

    UT Innovative Technologies Symposium

    Register to Attend the 2025 UT Innovative Technologies Symposium 

    UT Innovative Technologies Symposium

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    December 2024

    Before you sign off for the winter break...

    Shutting Down, Signing Out, and Logging Off

    We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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    HelpDesk Holiday Hours

    Holiday Hours for OIT HelpDesk

    The OIT HelpDesk will close for the winter break at 12:01 PM ET on Friday, December 20, and reopen at […]

    OIT Training

    Training Available While You Are Away

    Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

    UT Verse AI Assistant

    AI Learning Opportunities Coming This Spring

    Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

    stay safe online

    Security Tips When Accessing WiFi

    While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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    Intune + BitLocker, image of a harddrive with a paddle lock

    Intune Configuration Policy Change: BitLocker Required for All Windows Computers 

    As part of our ongoing commitment to data security, on December 16, 2024, we are requiring the use of BitLocker […]

    Related:

    UT Knoxville Employee Hub screen capture and icon of people and circles.

    Understanding Access to the UT Knoxville Employee Hub

    SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]

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    jmp umpdates Academic Edition 18

    Changes to JMP Licensing

    JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

    Research, ISAAC

    Transferring Data to and from ISAAC Made Simple

    As instructors or researchers working with large datasets on the ISAAC cluster, you understand the critical need for efficient and […]

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    Image includes a Canvas logo containing documents with and arrow pointing to logos (Panopto, Canvas Studio, and OneDrive)

    Manage Your Canvas Course Files to Remain Under Quota

    Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]

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    Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

    Students: Prepare for Life after UT

    Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

    November 2024

    End of Semester Wrap-Up

    As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]

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    UT Verse AI Assistant

    Introducing UT Verse AI Assistant 

    OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

    Staying Safe, image of laptops

    Travel Tips: Safe Web Surfing

    While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

    LinkedIn Learning logo and audio speaker icon

    Take LinkedIn Learning Along 

    Are you planning on taking a trip for the Thanksgiving holiday? Be sure to take LinkedIn Learning with you!  LinkedIn […]

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    cartoon turkey and feathers

    OIT HelpDesk Closed for Thanksgiving

    The OIT HelpDesk will be closed on Thursday, November 28, and Friday, November 29, for Thanksgiving. While the university is […]

    UT Innovative Technologies Symposium

    Submit a Proposal to Share in a Poster or Birds-of-a-Feather Session

    UT Innovative Technologies Symposium

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    Canvas Course Shells, professor writing at desk.

    Winter Mini-Term and Spring 2025 Canvas Course Availability

    We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]

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    When is an Online Survey at Risk for Bot or Fraudulent Responses?

    One of the main concerns when collecting data using online surveys is that your survey is only completed by your targeted audience and […]

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    UT Bioinformatics Symposium

    Watch the UT Bioinformatics Symposium Video Recordings

    Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

    Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

    Faculty Present 20 slides, 20 seconds at the Fall 2024 Mic/Nite

    You don’t want to miss this fun night!

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    UT-StorR: A New, Secure Tiered Online Research Repository

    UT-StorR is a scalable, secure, and high-performance storage solution designed to meet the data storage needs of our research community.  […]

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    October 2024

    Tools to Use for Final Exams

    It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]

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    screen capture of an online course and students in a classroom.

    Transform Your Training: Custom Solutions with OIT’s Expertise

    Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]

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    Microsoft 365 Email Encryption

    Using Microsoft to Encrypt Emails

    Any university email that contains the following protected or sensitive information must be encrypted: You can send encrypted emails using […]

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    Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

    Top 5 Tips to Stay Secure in Classrooms

    Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

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    Zoom Updates

    Quarterly Zoom Desktop App Update

    Required updates on November 2, 2024 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been […]

    There is no Security without "U", hands typing on a laptop

    How to Report a Cybercrime

    We all know that we should report any cyber incidents to the OIT Helpdesk and eventually OIT Security. This is […]

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    UT Bioinformatics Symposium

    This Week! Don’t Miss this Special List of Presenters at the Bioinformatics Symposium

    Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

    Wait before you upgrade. MacOS Sequoia

    macOS Sequoia—Wait Before You Upgrade 

    Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

    Canvas Catalog vs. Canvas

    Canvas Catalog vs. Canvas

    Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]

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    H1, H2, H3, Microsoft Word logo,and image of someone taping on.a site layout

    Unlock the Power of Organization and Readability Using Microsoft Word Heading Styles

    Using heading styles in Microsoft Word can significantly improve the organization and readability of your writing. By applying various heading […]

    Assign to Reboot

    New and Improved “Assign To” Feature in Canvas

    You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]

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    Protecting Your Research Data: Data Types, Software Tools, and Products

    Researcher’s Guide to Sensitive Information

    OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

    Join today, Microsoft Intune

    UT Device Security with Intune: Windows Users Need to Enroll Now 

    What is Intune?  Microsoft Intune provides a level of security regardless of the device’s location and without requiring individual action. Over […]

    Acceptable Use of OIT Research Software

    The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available for […]

    September 2024

    A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

    Increase Your Cyber Security Knowledge All Month

    October is a special month for online safety, especially for those of us in higher education. It’s National Cyber Security […]

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    Artificial Intelligence Learning and Teaching

    AI and Teaching & Learning

    Are wondering how you can incorporate artificial intelligence (AI) into your course? Watch this short new OIT video featuring UT’s own secure […]

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    Buh Bye Classify

    Say Goodbye to Classify

    Starting October 1, 2024, you will no longer be required to classify your university-owned devices. Device Self-Classification has been the […]

    Don't Volunteer Your Info

    Beware of New IT Scam Targeting Students 

    There is a new scam targeting students on campus! Scammers are sending emails pretending to be from OIT and telling […]

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    Zoom Workplace

    New Features in Zoom Workplace

    Zoom Workplace recently added new features to its online meeting application. Use these features for your online class sessions or […]

    Partial Least Squares Analysis

    Partial Least Squares Analysis

    Partial Least Squares (PLS) analysis is a statistical method that straddles the line between Multiple Regression and Principal Component Analysis […]

    Accessibility classrooms.utk.edu

    New Accessibility Information In Your Classroom

    Locating and accessing campus classrooms can be challenging if you are unfamiliar with a building’s layout. They can be even […]

    Akindi logo

    Upload Questions Using Akindi Importer

    Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

    Phishing Alert! Spam, scam, malware, spyware

    Monthly Phishing Simulations to Enhance Email Security Awareness

    Starting this month, the Office of Innovative Technologies (OIT) will conduct monthly phishing simulations to improve attentiveness to phishing and […]

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    Research Proposal Development Support from HPSC

    OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the University community, including: ISAAC is […]

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    August 2024

    OIT Offers Support for High Performance and Scientific Computing

    High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

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    OIT Can Help Solve Your Training Needs

    OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

    Research workshops--JMP Statistical Discovery

    Save-the-Date for JMP Workshops

    JMP Statistical Discovery Workshops on September 12 JMP Statistical Discovery Academic Ambassador Ross Metusalem will visit UT, Knoxville, on September […]

    UT Verse, graphic depicts a text chat screen with hands holding a mobile device.

    Test Drive UT Verse, UT’s ChatGPT and AI Sandbox

    This time last fall, the Office of Innovative Technologies (OIT) debuted its first generative artificial intelligence (AI) resource, UT Verse. […]

    Available software: image of a laptop and keyboard

    Software for Faculty, Staff, and Students

    UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

    Upcoming Changes OIT HelpDesk

    OIT HelpDesk Closed for Labor Day

    The OIT HelpDesk will be closed on Monday, September 2, for Labor Day. While the university is closed, OIT will continue […]

    Are You Connected to Wi-Fi? Innovative Technologies for Student Success

    Get the Best UTK Wi-Fi Connection on Campus

    Connect to eduroam Access UT’s secure wireless connection by choosing the eduroam network as your primary wireless network while on […]

    UTK Annual Compliance Training

    Annual Compliance Training is now open for eligible employees through K@TE Learning Management System. Required courses include the Clery Act, […]

    image of the OIT Website, highlighting Chat, Phone, Online

    How to Request Help from OIT

    Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

    Student working at the computer lab in the commons

    Reserve a Computer Lab

    OIT Computer Lab Services offers a stable and reliable environment for students to complete their academic assignments. Our service includes […]

    here to help you, book to computer with face

    Search the Knowledge Base for Technology Answers

    In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

    Get Ready for MIcrosoft InTune

    Intune Campus Security Initiative: What You Need to Know about Enrollment

    The Office of Innovative Technologies is implementing Microsoft Intune to manage UT-owned and grant-funded devices and equipment. Intune will ensure […]

    Microsoft Teams and Zoom: Using Third-Party AI Tool Add-ons for Meeting Summaries and Notetaking

    As part of our ongoing commitment to digital security and protecting the university’s data, we are announcing a significant update […]

    Zoom logo with zoom screen

    Zoom Workplace Quarterly Updates 

    Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

    Brush up on Clickers PointSolutions workshops, Clickers

    PointSolutions Back-To-School Webinar Series 

    If you are new to PointSolutions, ready to review how to set up your course, or want to expand your […]

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    Stay Up to Date with OIT News

    “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

    Level Up with OIT’s Exciting New Workshops 

    The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

    Summer Wrap Up

    Summer Final Grade Preparation

    All Summer grades are due August 13, 2024 As you prepare for final grade submissions, here are a few things […]

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    Learn High Performance and Scientific Computing

    Check Out the Fall 2024 HPSC Workshops Lineup Beginning on August 26. OIT High Performance and Scientific Computing (HPSC) is hosting […]

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    PointSolutions (Clickers)

    Using Clickers this Fall? Help Students Create their Account

    If you are using clickers in your class this fall, you have a new and easy option for helping your […]

    Updates to Online@UT Canvas

    What’s New in Canvas 

    Fall classes are right around the corner, and a new semester means new features and updates from Canvas. See the […]

    classroom technology icons and calendar illustration

    Learn Your Classroom Technology: Sign Up for a Consultation 

    One-on-one consultations are available from Wednesday, August 7, through Friday, August 16 Are you ready to try new techniques or […]

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    Matlab Updates

    MATLAB Activation and Renewal

    MathWorks has changed how students, faculty, and staff log into MathWorks to activate and renew the MATLAB software. All students, […]

    July 2024

    Subscribe--Screenshots of status.utk.edu and oit.ukt.edu/scams

    New OIT System Status and Email Scams Websites

    Look for these new resources beginning August 1. OIT Status Page We are pleased to announce the launch of our […]

    Campus Map with Wi-Fi markers, Locations, Campus Labs and Wi-Fi availability check boxes.

    Finding Technology Around Campus

    Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

    Submit your requests today!

    Don’t Delay! Submit Your Video Requests Today

    Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]

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    Upcoming Changes OIT HelpDesk

    Faculty and Staff Phone Support on July 25

    On July 25 from 9:00 a.m.— 2:00 p.m.(ET), the OIT HelpDesk staff and faculty phone support queue will be operating […]

    Chalkboard with text, Learning, Knowledge, Training, Strategy, Creativity, Motivation, and Potential

    Ask OIT to Develop Your Training  

    OIT can develop customized training modules and videos by partnering with you on the design and development process. Bring your […]

    Related:

    Flip alternatives.

    Alternatives to Flip

    As shared in previous OIT news, Flip has ended its access and integration within Canvas. As a result, the OIT […]

    Understanding Microsoft Office Licensing

    Are you confused about who gets Microsoft Office and who doesn’t? We’re here to help you make sense of Microsoft […]

    Canvas course template screen shot.

    Get a Jump on Fall with Canvas and Panopto Workshops

    Learn the features of Canvas and Panopto to prepare for the fall. These live workshops, available via Zoom, will help […]

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    Does Your New Hire Need a NetID?

    You can help your new hires obtain timely access to IT resources by adding them as Pending Employees in DASH. From DASH, […]

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    New Chief Information Security Technology Officer Announced

    We are pleased to announce that Matthew Williams has taken on the additional role of Chief Technology Officer for the […]

    Updates to Online@UT Canvas

    Confetti in Canvas for Student Success

    Students may have noticed a newly enabled feature in Canvas – celebratory confetti animation. When an assignment is successfully submitted […]

    Point Solutions and Eduroam, image of students in a classroom

    PointSolutions: Ensuring Polling Data is Saved 

    Echo360 PointSolutions users are advised to refrain from using VPNs during attendance submission and polling activities due to potential latency […]

    Updates to Online@UT Canvas

    Flip No Longer Available in Canvas 

    According to the latest company announcement, Flip, formerly Flipgrid, has officially ended its access and integration within Canvas as of […]

    Related:

      AI Services from OIT, image of connected lines making up a brain.

      Session Summaries & Videos from AI Services for Research and Academics Event

      OIT AI Support Services: Xianfeng Ma presents AI and High-Performance Computing. Watch the video.

      RCS Supports LaTeX and LaTeX logo

      LaTeX Support from RCS

      LaTeX (Lah-tech or Lay-tech) is a high-quality typesetting system that includes features designed for producing technical and scientific documentation. LaTeX […]

      ACCESSIBLE Course Design, illustration of various sized people reaching for apples on a tree

      Accessible Course Design 

      We help all students when we are intentional about accessibility in our course design. OIT offers several tools to help […]

      Teaching in Summer Using Canvas!

      It’s summer semester, and we know how compressed and intensive it can be! The OIT Teaching and Learning Technologies team […]

      Related:

        Illustration of a person holding their ID alongside a computer screen displaying the persons identity

        OIT Enhances Security with New Identity Verification Measures 

        In response to recent security events impacting members of our campus community, the Office of Innovative Technologies (OIT) has implemented a […]

        BlueSky Statistics, logo on blue background

        BlueSky Statistics

        BlueSky Statistics is a free, open-source software environment for statistical computing, data management, machine learning, and graphics. While BlueSky includes […]

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        There is no Security without "U", hands typing on a laptop

        The Essential Guide to Incident Response Planning

        In the digital age, where cyber threats are as common as they are diverse, one of the most critical aspects […]

        Related:

        July 4 - OIT HelpDesk Cloesd, red background with flag motif on bottle rockets

        OIT HelpDesk Closed July 4

        The OIT HelpDesk will be closed on Thursday, July 4. While the university is closed, OIT will continue to monitor the network, […]

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          June 2024

          New Teams, image depicts the Microsoft Teams logo.

          Classic Teams App Support is Ending Soon 

          Microsoft Teams has undergone a major overhaul this year with the new version being faster, simpler, and more flexible than […]

          Microsoft Defender overlaying the Kaspersky logo.

          US Bans Kaspersky Software: What You Need to Know 

          In a significant move to protect national security and personal privacy, the US government has announced a total ban on […]

          Upcoming Changes OIT HelpDesk

          HelpDesk Closed on Wed. June 19

          The OIT HelpDesk will be closed on Wednesday, June 19, in observance of the Juneteenth Holiday and will reopen on […]

          Retiring soon? Access the OIT checklist.

          Access to IT Services in Retirement

          As you plan for retirement, we want to provide some information about how your affiliation and time of services affect […]

          IT Tools and Products to Support Your Sensitive Research

          For the last several months we have been sharing information about various data types that you may be collecting in […]

          Duo Changes for Summer 2024

          OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

          Introducing StataNow

          StataNow: Updates and Innovations for Enhanced Data Analysis

          Introducing StataNow, a new continuous-release version of Stata that offers an advanced platform for data analysis, providing users with cutting-edge […]

          Noteworthy Zoom News, Zoom logo

          Noteworthy Zoom News 

          Kick off your summer school experience by getting the latest tools and features from Zoom for your device. For the […]

          Collaborative Learning Experience, Canvas, students in a group work setting, Canvas logo.

          Canvas Collaborative Learning Experience

          Beginning on June 15, all UTK Canvas course sites will include access to the Lucid Education Suite, empowering teachers and […]

          Choose eduroam

          UT WIRELESS NETWORKS: What are they, and which one is best for you?

          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

          There's no security without U. Images of hands typing on a keyboard.

          Strengthening Information Security: Why It Matters

          In our interconnected world, safeguarding digital assets has become paramount. Let’s delve into the fundamental principles of cybersecurity and data […]

          Related:

          IBM SPSS Amos, Research Software

          Amos for Windows by SPSS, an IBM Company

          Amos (Analysis of Moment Structures) analyzes Structural Equation Models (SEM) by either drawing a path diagram or programming a command […]

          Two people looking at a laptop

          Information for Folks Who Support Orientation

          Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]

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          May 2024

          Stay connected, VPN + Defender. Image of Ayres Hall and a badge icon.

          June 10 Deadline: Changes to Improve Cybersecurity

          The Office of Innovative Technologies implemented new security measures on June 10, 2024, to protect our campus computers and information.   […]

          Zoom logo with airplane wings

          Join Us Online for Summer Zoom Test Flights 

          LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

          New Student Resources

          Resources for New Students

          The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

          Related:

          Summer Travel. Happy people in a convertible car with their arms in the air.

          Summer Travel Tips: Manage Email from a Distance

          Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

          Check With Us Before You Buy

          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

          Summer Travel. Happy people in a convertible car with their arms in the air.

          Summer Travel Tips: Use Eduroam for Secure Wi-Fi

          The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

          SPSS logo

          SPSS Statistics by SPSS, an IBM Company

          SPSS Statistics is one of the most widely used statistics packages at UT. It includes a broad range of statistics […]

          There's no security without U. Images of hands typing on a keyboard.

          The Importance of Password Rotation

          What is Password Rotation? Password rotation refers to the changing or resetting of passwords at regular intervals. The goal is […]

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          checkmark, Canvas logo

          Canvas Semester End Checklist

          As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]

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          Teams Tip of the Week

          Microsoft Teams Tip of the Week: Spring 2024

          Microsoft Teams Tips wrap-up for Spring 2024. The Final Count! Thank you for being on this journey with us! 

          Related:

          A hand holding a cell phone with text, "Is that you?, a green checkmark, and and X. The second phone screen shows the Duo logo.

          Did You Receive a Random Two–Factor Request?

          NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

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          Canvas Credentials: Student Achievements Beyond Grades

          As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]

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          Planner vs. Lists: When to Use Each

          Are you feeling overwhelmed by endless tasks and scattered information? Look no further than Microsoft’s dynamic duo: Planner and Lists. […]

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          Do You Collect Export–Controlled Information in Your Research?

          Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

          Noteworthy Canvas News

          Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

          Keep Learning This Summer

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          Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

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          Focus on Atlas.ti Version 24

          The University of Tennessee now offers a 20 simultaneous user license for Atlas.ti. Atlas.ti is a qualitative data analysis software that […]

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          Students: Prepare for Life after UT

          Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

          April 2024

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          OIT Will Never Ask for Your Password or DUO

          As finals approach, we see increased phishing scams targeting our students, faculty, and staff. If you receive any communication that requests sensitive information like like your password or duo log in code, please treat it with caution.  

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          Upcoming Changes to Improve Cybersecurity 

          On June 10, 2024, the Office of Innovative Technologies will implement new security measures to protect our campus computers and […]

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          Getting Ready for Finals: Online Testing Options

          Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

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          Relax for Success: A Five-Video Series from LinkedIn Learning 

          As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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          Students: Top 8 Tech-Checks to Test before Finals

          Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]

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          Get Your Clicker Points

          Don’t Lose out on Valuable Clickers Grades and Extra Points

          Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]

          Introducing Microsoft 365 Copilot

          Coming soon to your UT Microsoft 365 applications, Microsoft dubs Copilot, your personal AI assistant for work. Copilot combines large […]

          Zoom Updates

          Quarterly Zoom Desktop App Update

          Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

          When To Use Your NetID, and When to Use Your Full Email Address

          At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

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          ChemDraw Professional Suite 23.0

          ChemDraw Professional from Revvity Signals is a comprehensive scientifically intelligent drawing tool for chemists and biologists to create publication-ready drawings […]

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          Getting Ready for Finals: Ideas and Options

          Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]

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          Do You Collect FERPA Data in Your Research?

          The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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          Using Third-Party AI Tools for Meeting Summaries and Notetaking 

          While we are eager to embrace AI to help us do our work, we should do so thoughtfully. OIT has […]

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          Secure Data Types--PII

          Do You Collect Any Personally Identifiable Information in Your Research? 

          Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]

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          Commencement Webcast Requests? Don’t Delay, Submit Today!

          Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]

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          A Show of Appreciation to UT Graduate Students

          Balancing the demands of scholarly research while nurturing the educational progress of others demonstrates your commitment not just to your […]

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          March 2024

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          OIT HelpDesk Closed for Spring Recess 

          The OIT HelpDesk, including phone, chat, and walk-in support, will be closed on Friday, March 29, and Sunday, March 31, […]

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          Summer Canvas Course Shells Now Available

          If you are ready to start your 2024 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]

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          From the CIO: The Rising Cost of Digital Hoarding

          PART III: SPRING CLEANING. Kick-start your digital clean-up by following these suggestions to help evaluate and decide which files to delete:

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          Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

          Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

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          Helpful Hints for Summer Course Prep

          The spring semester’s end will be upon us before we know it, and you will soon have access to your […]

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          Are you looking to increase your knowledge and skills in different disciplines? Or maybe you have a how–to question you […]

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          Microsoft 365: Retool with More Apps

          Have you discovered all the tools available to you within Microsoft 365? If you’ve only used Word, PowerPoint, and Excel, […]

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          Successful Email Survey Delivery in Qualtrics

          When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

          Protecting Yourself from Phishing Scams: Students Beware!

          Phishing scams that target students often exploit their desire for part-time jobs or internships. Scammers craft emails that look like legitimate job providers.

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          Hurry Up and RSVP for Mic/Nite on Wed, April 3!

          RSVP by Monday, 4/1, and plan to attend on Wednesday. April 3, 2024. Note the new presentation start time at 6:10 pm.

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          February 2024

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          Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

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          Update RingCentral by February 22, 2024

          RingCentral recently announced minimum version requirements for anyone using the desktop client. This new policy will take effect on February 22, […]

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          911 and Your Campus Phone

          As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

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          Stay Up to Date with OIT News

          “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

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          Changes to Google Photos

          Effective February 27, 2024, the Office of Innovative Technologies will no longer provide access to Google Photos for new accounts […]

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          For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

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          OIT High Performance and Scientific Computing group is hosting a workshop series this semester focusing on the Linux environment of […]

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          Highlights from the State of OIT

          Thank you to everyone for such an exciting inaugural symposium. The energy, excitement, conversations, sessions, and attendance were a testament […]

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          LinkedIn Learning Resource 

          LinkedIn Learning is a valuable online video training platform for faculty, staff, and students. Available at any time from any […]

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          Bots in Online Courses

          We’d like to share a few considerations regarding the use of bots and online courses. A bot is a computer […]

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          Do you want to learn more about ISAAC or need to know how to access Open OnDemand or run jobs?  […]

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          Register for OIT Spring 2024 Training

          OIT offers a variety of workshops throughout the semester to get you up and going with the technology you need […]

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          January 2024

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          Software for Faculty, Staff, and Students

          UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

          Zoom Updates

          Quarterly Zoom Desktop App Update

          As a reminder, Zoom requires quarterly updates for all desktops, laptops, and mobile users. This policy will ensure you have the best online classroom and meeting experience with […]

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          Students, get to know the learning tools and resources available to you in one convenient location. The information on this […]

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          Record, Edit, and Host Videos with Panopto

          Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

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          Microsoft Teams: Teams Unleashed 2024

          Looking to learn more about Teams this Spring? You are in luck! Your OIT Training Team has been working over […]

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          Begin 2024 with the New Microsoft Teams

          Be on the lookout for an invitation to try the New Microsoft Teams.  The rollout of Microsoft’s latest Teams version […]

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          HPSC Workshops for Spring 2024

          OIT High Performance and Scientific Computing group is hosting a workshop series this semester focusing on the Linux environment of […]

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          With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

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          Share This Website OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check […]

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          Researcher’s Guide to Sensitive Information

          Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

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          Microsoft Teams Tip of the Week: Fall 2023

          Faculty, staff, and students can access Microsoft Teams with your UT Microsoft 365 account. With Teams, you can chat, video […]

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          Start of Semester Checklist for Your Students

          Let’s help students prepare for the new year by sharing this list of ways to connect, communicate, and collaborate with faculty, […]

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          Upcoming Microsoft Teams Spring 2024 Events

          Mark Your Calendar! Weekly Tips and Tricks for Using Microsoft Teams Sessions return Thursday, February 1 Sessions are held on Teams […]

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          With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

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          Version 8.10 of Mplus is now available on the OIT Windows Terminal Server Apps@UT. Mplus analyzes Structural Equations Models (SEM) that […]

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          Do You Collect Any Protected Health Information in Your Research?

          Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]

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          Spring Semester Start-Up Checklist 

          Schedule a Technology-Enhanced Classroom Consult  Get confident in your new classroom and request a 1-on-1 technology consultation. Log into office365.utk.com […]

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          OIT HelpDesk Closed for Martin Luther King, Jr. Day

          The OIT HelpDesk will be closed on Monday, January 15, in observance of the  Martin Luther King, Jr. Holiday and reopen […]

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          Zoom Test Flights Available

          Jan 18 or Jan 19 Sign in any time during open testing hours! Test Flights provide faculty and students an […]

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          Looking for a New Year’s Resolution for 2024?

          Ring in the New Year with Microsoft Teams Continuing the wave of enthusiasm and momentum garnered from the Microsoft Teams […]

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          Checked Your Zoom Meeting Settings Lately?

          With the new school year underway, we want to remind you of a few simple security settings and practices you […]

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          Use Your UT Account to Sign In to Zoom

          If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

          Matt Williams Named Chief Information Security Officer

          Matt Williams has been selected as the University of Tennessee, Knoxville’s chief information security officer, starting February 1, 2024. Williams […]

          December 2023

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          Holiday Hours for OIT HelpDesk

          The OIT HelpDesk will close for the winter break at 10:00 PM ET on Thursday, December 21, and reopen at […]

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          Get Confident in Your New Classroom: Request a 1-on-1 Consultation

          Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]

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          Shutting Down, Signing Out, and Logging Off

          We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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          Take Your Learning On-the-Go

          Learning is an everyday task that helps us acquire new skills, expand our knowledge, and improve our performance. Why not […]

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          Join Us for the Inaugural Innovative Technologies Symposium 

          January 30, 2024  The Inaugural UT Innovative Technologies Symposium invites you to attend this exciting event that will pull together […]

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          OIT Training Available in Canvas Catalog

          Take your training along on your holiday travel! OIT’s Online Self-Paced Workshops are available Canvas Catalog, UT Knoxville’s outreach learning […]

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          Inaugural UT IT Symposium: Engage, Enlighten, Enjoy  

          The Application for Proposals is open now!   We invite you to share with others at UT what excites you, […]

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          macOS Sonoma: Wait Before You Update

          Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]

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          PointSolutions Update in December 

          PointSolutions will be updated on December 20 and 21. Please do not use the PointSolutions desktop or web applications during […]

          Submit your requests today!

          Digitizing Movies for Use in Course Instruction 

          During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

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          Video Files in Canvas Course Sites 

          As you prepare your Spring 2024 Canvas course sites, we recommend that you do not upload video files directly to […]

          November 2023

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          Getting Ready for Finals: Online Testing Options

          Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]

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          New Students Get Outlook Email

          The Office of Innovative Technologies is announcing changes to Microsoft 365 and Google Workspace for Education, the enterprise communication and […]

          Commercial MATLAB License Available in Secure Enclave

          Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]

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          Student Services: Labs and Printing for Finals 

          OIT Computer Lab Services offer a stable and reliable environment for students to complete their academic assignments. Our service includes […]

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          Featured Software: ImageJ Version 1.54

          ImageJ is a Java-based image analysis program extensively used in various scientific research fields. It can be installed on any computer […]

          Plan to Attend Fall Mic/Nite

          Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]

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          Upcoming Change to Adobe Creative Cloud Storage

          Adobe is modernizing the Creative Cloud storage experience and will discontinue Creative Cloud synced files in 2024 for Creative Cloud […]

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          What is Secure Enclave, and What Can Researchers Do with It? 

          Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

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          Best Practices for Using Proctorio in Face-to-Face Classes

          Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]

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          Winter Mini-Term and Spring 2024 Canvas Course Availability

          Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]

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          Clicker Registration — Are your students seeing red? It’s not too late to register!

          Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]

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          October 2023

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          New AI Tennessee Initiative Resources Available on ISAAC Cluster

          High-performance computing resources for AI Tennessee Initiative projects are available on the ISAAC Next Generation cluster (ISAAC NG). These resources […]

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          New Information Security Learning Library 

          We have been sharing weekly security articles with the campus since 2010. That’s approximately 500 security messages to help keep […]

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          Update – Zoom AI Companion

          Zoom recently announced the release of its new AI Companion. Zoom’s AI Companion can analyze a Zoom cloud recording and add searchable chapters, assist in creating […]

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          Send Encrypted Email with Microsoft

          Any university email that contains the following protected or sensitive information must be encrypted: Using Microsoft to encrypt emails You […]

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          911 and Your Campus Phone

          As the campus transitions to using RingCentral’s cloud-based telephone service, we would like to emphasize the importance of the 911 […]

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          Beware of Phishing Texts

          As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]

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          During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]

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          Did You Miss the AI in Higher Ed Symposium?

          Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]

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          In July 2023, the University of Tennessee, Knoxville, and Mobile Communications of America Inc. (MCA) commissioned five areas of campus […]

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            New Turnitin Similarity Report

            On October 18, Turnitin launches its updated Similarity Report. Turnitin Similarity is UT, Knoxville’s supported similarity checker tool for files […]

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              Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]

              Understanding NVivo’s Functionality in Qualitative Research

              NVivo is a powerful software tool designed to assist in managing, organizing, and analyzing qualitative data. While it might initially […]

              Zoom Security Precautions

              Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]

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              Course Backup Planning

              The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]

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              Explore the following security-related courses, videos, and tutorials available to you in LinkedIn Learning, K@TE, and the Zoom Learning Center:  […]

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              September 2023

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              A Cyber Security Guide for Higher Ed

              What Students, Faculty, and Staff Need to Know October is a special month for online safety, especially for those of […]

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              What Can Researchers Do with Secure Enclave?

              Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

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              As part of the ongoing effort to provide better support to the university community, the OIT HelpDesk is updating its […]

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              AI in Higher Ed: Transforming the Teaching and Learning Experience

              Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]

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              Introducing UT Verse: A ChatGPT and AI Sandbox for Campus 

              OIT is excited to share some news that will significantly impact how we approach innovation and collaboration on our campus. […]

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              Microsoft Teams for Work – New Resources

              Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams.  Our work environments and […]

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              Antivirus for Macs: Microsoft Defender

              In addition to all the great offerings included with your Microsoft license, Microsoft Defender is one of them. If you […]

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              Rise in Security Risk

              The UTK and UT System Administration cybersecurity teams have seen a recent uptick in attempts and threats to our organization. […]

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              Report Suspicious Emails to OIT

              Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

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              Research Computing Support for Faculty, Staff, and Students

              Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

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              Visit the Enhanced classrooms.utk.edu Resource

              We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit classrooms.utk.edu to find additional and […]

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              OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls

              Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]

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              Featured Research Software: Mathematica

              Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the University of Tennessee […]

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              Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]

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              OIT now supports BlueSky Statistics, an open-source alternative to SPSS and R Studio. BlueSky Statistics provides researchers with a point-and-click […]

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              The Center for Career Development and Academic Exploration and the Office of Innovative Technologies have teamed up for a virtual […]

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                August 2023

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                OIT High Performance & Scientific Computing will host a workshop series this semester. These sessions aim to train new users […]

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                We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12.  The presenters who represent Microsoft, […]

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                With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]

                Canvas Training for Students 

                This new, self-paced, asynchronous workshop was designed to help UT students learn about Canvas and gain comfort within this learning […]

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                In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]

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                Assistance with Technologies Focused on Teaching and Learning  Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]

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                Attend a Zoom Test Flight

                Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]

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                Kahoot Training and Pilot for UTK Faculty

                Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]

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                Clicker Support for Instructors and Students

                Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]

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                Don’t Delay! Submit Your Requests Today!

                Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]

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                AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

                The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]

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                Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]

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                If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]

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                The Office of Innovative Technologies (OIT) High Performance & Scientific Computing (HPSC) group will host a 2023 Bioinformatics Computing Symposium […]

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                Panopto is UT Knoxville’s cloud-based video service that allows you to record, share, review, and edit video captures from your […]

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                Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]

                Sign In Changes for UT MATLAB Users

                MathWorks recently changed how students, faculty, and staff log into MathWorks to download the MATLAB software. Starting in July, all […]

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                Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]

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                June 2023

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                Request OIT Instructional Technology Help

                Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]

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                On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]

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                Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]

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                Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

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                The need for Artificial Intelligence (AI) has continued to grow on our campus and throughout Higher Education institutions worldwide. The […]

                Welcome, New Vols

                Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

                More Microsoft 365 Topics in June

                We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]

                Canvas Analytics

                Engaging Students in Canvas Using Course Analytics

                This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]

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                Engaging Course Strategies

                Canvas Tools to Help Students Stay Organized and Manage Time

                As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]

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                What's New in Wordstat

                What’s new in WordStat versions 2022 and 2023

                WordStat by Provalis Research is an easy-to-use and flexible content analysis package that allows the extraction and analysis of information […]

                Classroom Tips, Instructor teaching at the podium.

                Classroom Technology Tips: What are Interactive Whiteboards? 

                Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]

                Related:

                Turnitin logo and Instructor Accounts

                Turnitin Instructor Accounts

                Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]

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                Teaching This Summer? Use classrooms.utk.edu 

                Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find […]

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                AI Tips & Tricks

                Artificial Intelligence Weekly Tips and Tricks

                To assist you with learning about all the tools and features of UT Verse and AI in general, we are offering weekly tips and upcoming training. Please check back weekly for new tips.

                ArcGIS Before You Leave, image of 3 people in cap and gown

                ArcGIS Online: Things to Know Before You Leave

                If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

                Image: Download Rubrics, image of a hand with floating document and folder icons

                Downloading Rubric Scores in Canvas

                If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]


                Mikhael Loo; Spring Series—Ai Innovation Lab

                Virtual Sessions Added — AI Conversations and Demonstrations 

                AI is shaping the world, but it’s not without its questions, challenges, and controversies. This weekly, in-person series is your […]

                We Value Your Opinion

                Tell Us How We’re Doing

                Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

                Canvas logo and a laptop displaying a Canvas course with a video playing

                Adding Quizzes to Canvas Studio Videos

                Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]


                Become a LinkedIn Learning Curator

                Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

                Leveraging Textbook Chapter Questions in Online@UT (Canvas)

                Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]


                Transition to Microsoft 365

                After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

                Record or Meet Online In Your Classroom, image depicts an illustration of a classroom of students and a presentation screen.

                Recording or Meeting Online in Your Classroom 

                Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]


                Zoom logo with zoom screen

                Zoom Workplace Quarterly Updates

                Zoom has announced February 1 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

                Image of a hand with a file hovering over it. Logos of Microsoft Teams, OneDrive, and SharePoint.

                How to Locate Your Files in Teams, OneDrive, and SharePoint

                If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

                Image of a classroom and a campus map

                Request a Classroom Technology Consultation

                With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]


                Image: man in warm hat and coat holding a map with the Canvas and Microsoft logos on each side of his head

                Choose Your Own (Training) Adventure! 

                As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

                Students talking in class, Canvas logo overlayed on image

                Use Multiple Due Dates as Checkpoints in Canvas Discussions 

                Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

                Before you sign off for the winter break...

                Shutting Down, Signing Out, and Logging Off

                We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]


                HelpDesk Holiday Hours

                Holiday Hours for OIT HelpDesk

                The OIT HelpDesk will close for the winter break at 12:01 PM ET on Friday, December 20, and reopen at […]

                OIT Training

                Training Available While You Are Away

                Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

                UT Verse AI Assistant

                AI Learning Opportunities Coming This Spring

                Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

                UT Knoxville Employee Hub screen capture and icon of people and circles.

                Understanding Access to the UT Knoxville Employee Hub

                SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]


                jmp umpdates Academic Edition 18

                Changes to JMP Licensing

                JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

                Image includes a Canvas logo containing documents with and arrow pointing to logos (Panopto, Canvas Studio, and OneDrive)

                Manage Your Canvas Course Files to Remain Under Quota

                Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]


                End of Semester Wrap-Up

                As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]


                UT Verse AI Assistant

                Introducing UT Verse AI Assistant 

                OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

                Staying Safe, image of laptops

                Travel Tips: Safe Web Surfing

                While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

                Canvas Course Shells, professor writing at desk.

                Winter Mini-Term and Spring 2025 Canvas Course Availability

                We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]


                Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

                Faculty Present 20 slides, 20 seconds at the Fall 2024 Mic/Nite

                You don’t want to miss this fun night!


                Tools to Use for Final Exams

                It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]


                Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

                Top 5 Tips to Stay Secure in Classrooms

                Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]


                Zoom Updates

                Quarterly Zoom Desktop App Update

                Required updates on November 2, 2024 If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been […]

                Wait before you upgrade. MacOS Sequoia

                macOS Sequoia—Wait Before You Upgrade 

                Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

                Canvas Catalog vs. Canvas

                Canvas Catalog vs. Canvas

                Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]


                H1, H2, H3, Microsoft Word logo,and image of someone taping on.a site layout

                Unlock the Power of Organization and Readability Using Microsoft Word Heading Styles

                Using heading styles in Microsoft Word can significantly improve the organization and readability of your writing. By applying various heading […]

                Assign to Reboot

                New and Improved “Assign To” Feature in Canvas

                You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]


                Protecting Your Research Data: Data Types, Software Tools, and Products

                Researcher’s Guide to Sensitive Information

                OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

                Artificial Intelligence Learning and Teaching

                AI and Teaching & Learning

                Are wondering how you can incorporate artificial intelligence (AI) into your course? Watch this short new OIT video featuring UT’s own secure […]


                Zoom Workplace

                New Features in Zoom Workplace

                Zoom Workplace recently added new features to its online meeting application. Use these features for your online class sessions or […]

                Accessibility classrooms.utk.edu

                New Accessibility Information In Your Classroom

                Locating and accessing campus classrooms can be challenging if you are unfamiliar with a building’s layout. They can be even […]

                Akindi logo

                Upload Questions Using Akindi Importer

                Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

                OIT Can Help Solve Your Training Needs

                OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

                Available software: image of a laptop and keyboard

                Software for Faculty, Staff, and Students

                UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

                UTK Annual Compliance Training

                Annual Compliance Training is now open for eligible employees through K@TE Learning Management System. Required courses include the Clery Act, […]

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                How to Request Help from OIT

                Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

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                Search the Knowledge Base for Technology Answers

                In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

                Zoom logo with zoom screen

                Zoom Workplace Quarterly Updates 

                Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

                Brush up on Clickers PointSolutions workshops, Clickers

                PointSolutions Back-To-School Webinar Series 

                If you are new to PointSolutions, ready to review how to set up your course, or want to expand your […]


                Newsletter signup

                Stay Up to Date with OIT News

                “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

                Level Up with OIT’s Exciting New Workshops 

                The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

                Summer Wrap Up

                Summer Final Grade Preparation

                All Summer grades are due August 13, 2024 As you prepare for final grade submissions, here are a few things […]


                PointSolutions (Clickers)

                Using Clickers this Fall? Help Students Create their Account

                If you are using clickers in your class this fall, you have a new and easy option for helping your […]

                Updates to Online@UT Canvas

                What’s New in Canvas 

                Fall classes are right around the corner, and a new semester means new features and updates from Canvas. See the […]

                classroom technology icons and calendar illustration

                Learn Your Classroom Technology: Sign Up for a Consultation 

                One-on-one consultations are available from Wednesday, August 7, through Friday, August 16 Are you ready to try new techniques or […]


                Campus Map with Wi-Fi markers, Locations, Campus Labs and Wi-Fi availability check boxes.

                Finding Technology Around Campus

                Did you know you can use University Campus Map to locate outdoor WiFi hotspots near your current location? That means […]

                Submit your requests today!

                Don’t Delay! Submit Your Video Requests Today

                Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]


                Upcoming Changes OIT HelpDesk

                Faculty and Staff Phone Support on July 25

                On July 25 from 9:00 a.m.— 2:00 p.m.(ET), the OIT HelpDesk staff and faculty phone support queue will be operating […]

                Flip alternatives.

                Alternatives to Flip

                As shared in previous OIT news, Flip has ended its access and integration within Canvas. As a result, the OIT […]

                Canvas course template screen shot.

                Get a Jump on Fall with Canvas and Panopto Workshops

                Learn the features of Canvas and Panopto to prepare for the fall. These live workshops, available via Zoom, will help […]


                Does Your New Hire Need a NetID?

                You can help your new hires obtain timely access to IT resources by adding them as Pending Employees in DASH. From DASH, […]


                Updates to Online@UT Canvas

                Confetti in Canvas for Student Success

                Students may have noticed a newly enabled feature in Canvas – celebratory confetti animation. When an assignment is successfully submitted […]

                Point Solutions and Eduroam, image of students in a classroom

                PointSolutions: Ensuring Polling Data is Saved 

                Echo360 PointSolutions users are advised to refrain from using VPNs during attendance submission and polling activities due to potential latency […]

                AI Services from OIT, image of connected lines making up a brain.

                Session Summaries & Videos from AI Services for Research and Academics Event

                OIT AI Support Services: Xianfeng Ma presents AI and High-Performance Computing. Watch the video.

                ACCESSIBLE Course Design, illustration of various sized people reaching for apples on a tree

                Accessible Course Design 

                We help all students when we are intentional about accessibility in our course design. OIT offers several tools to help […]

                New Teams, image depicts the Microsoft Teams logo.

                Classic Teams App Support is Ending Soon 

                Microsoft Teams has undergone a major overhaul this year with the new version being faster, simpler, and more flexible than […]

                IT Tools and Products to Support Your Sensitive Research

                For the last several months we have been sharing information about various data types that you may be collecting in […]

                Duo Changes for Summer 2024

                OIT is excited to announce two new features coming to Duo two-factor authentication (2FA), starting on June 25. First, you […]

                Noteworthy Zoom News, Zoom logo

                Noteworthy Zoom News 

                Kick off your summer school experience by getting the latest tools and features from Zoom for your device. For the […]

                Collaborative Learning Experience, Canvas, students in a group work setting, Canvas logo.

                Canvas Collaborative Learning Experience

                Beginning on June 15, all UTK Canvas course sites will include access to the Lucid Education Suite, empowering teachers and […]

                Choose eduroam

                UT WIRELESS NETWORKS: What are they, and which one is best for you?

                If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

                Two people looking at a laptop

                Information for Folks Who Support Orientation

                Does your office support and interact with students during Orientation? Are you an advisor fielding questions from new and transfer […]


                Zoom logo with airplane wings

                Join Us Online for Summer Zoom Test Flights 

                LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

                Summer Travel. Happy people in a convertible car with their arms in the air.

                Summer Travel Tips: Manage Email from a Distance

                Scheduled Email Delivery  Did you know that you can set up delayed delivery of emails that will arrive during business […]

                Check With Us Before You Buy

                As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

                Summer Travel. Happy people in a convertible car with their arms in the air.

                Summer Travel Tips: Use Eduroam for Secure Wi-Fi

                The Office of Innovative Technologies recommends connecting to eduroam, the university’s secure Wi-Fi network, for faster and more secure access to Wi-Fi! […]

                checkmark, Canvas logo

                Canvas Semester End Checklist

                As the semester comes to a close, consider the following helpful tips for your Canvas course sites. Use our new interactive […]


                A hand holding a cell phone with text, "Is that you?, a green checkmark, and and X. The second phone screen shows the Duo logo.

                Did You Receive a Random Two–Factor Request?

                NEVER press yes on your authenticator application unless you are certain you are the originator of the request.  We use […]

                Canvas Credentials, image depicts a gold trophy and a Canvas screen showing Badge details.

                Canvas Credentials: Student Achievements Beyond Grades

                As the semester ends, students leave with more than just improved grades on their transcripts. It’s essential for them to […]


                Noteworthy Canvas News

                Looking ahead to new features and a current known issue in our Canvas system: Item Banks IssueProctorio Disable ExtensionsDiscussions Redesign […]

                Keep Learning This Summer

                Train All Summer Long

                Continue your learning with OIT summer workshops! We offer live Zoom sessions and self-paced online training to meet your learning […]

                Getting ready for finals. Image of a student studying.

                Getting Ready for Finals: Online Testing Options

                Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]


                Students: Top 8 Tech-Checks to Test before Finals

                Finals are just around the corner. As you think about the end of the semester, consider using this checklist to […]


                Zoom Updates

                Quarterly Zoom Desktop App Update

                Zoom has announced May 4 as the next update. Perform updates to ensure you have the best online classroom and meeting experience.

                When To Use Your NetID, and When to Use Your Full Email Address

                At UT Knoxville, we provide many services to faculty, staff, and students that require one to log in or “authenticate.” […]

                Preparing for Finals. Image depicts laptop, phone and iPad all displaying online tests.

                Getting Ready for Finals: Ideas and Options

                Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]


                Commencement Webcasting Requests

                Commencement Webcast Requests? Don’t Delay, Submit Today!

                Does your department or college have an upcoming end-of-year commencement ceremony that they’d like to share with a virtual audience? […]


                Upcoming Changes OIT HelpDesk

                OIT HelpDesk Closed for Spring Recess 

                The OIT HelpDesk, including phone, chat, and walk-in support, will be closed on Friday, March 29, and Sunday, March 31, […]

                Canvas Course Shells for Summer

                Summer Canvas Course Shells Now Available

                If you are ready to start your 2024 Mini-Term and Summer course development in Canvas, the course shells are ready!  […]


                Let's Tackle Digital Hoarding

                From the CIO: The Rising Cost of Digital Hoarding

                PART III: SPRING CLEANING. Kick-start your digital clean-up by following these suggestions to help evaluate and decide which files to delete:

                Secure Data Types -- Controlled Unclassified Information

                Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

                Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

                Summer theme background with text that says "Helpful Tips for Your Summer Course Prep"

                Helpful Hints for Summer Course Prep

                The spring semester’s end will be upon us before we know it, and you will soon have access to your […]


                LinkedIn Learning All the Time

                LinkedIn Learning All the Time

                Are you looking to increase your knowledge and skills in different disciplines? Or maybe you have a how–to question you […]

                Image depicts the Microsoft 365 logo along with logos for ToDo, Teams, Planner, Lists, and Bookings

                Microsoft 365: Retool with More Apps

                Have you discovered all the tools available to you within Microsoft 365? If you’ve only used Word, PowerPoint, and Excel, […]

                Improve Qualtrics Invites, Image depicts a hand holding a stylus and the qualtrics logo

                Successful Email Survey Delivery in Qualtrics

                When sending email invitations to participate in a survey, a primary goal is preventing your emails from being marked as […]

                Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

                Hurry Up and RSVP for Mic/Nite on Wed, April 3!

                RSVP by Monday, 4/1, and plan to attend on Wednesday. April 3, 2024. Note the new presentation start time at 6:10 pm.


                OIT Customer Satisfaction Survey Graphic

                Tell Us How We’re Doing

                Last year, the Office of Innovative Technologies launched several new initiatives, and we continue to take a fresh look at […]

                picture of basic OptiPoint 500 telephone

                Update RingCentral by February 22, 2024

                RingCentral recently announced minimum version requirements for anyone using the desktop client. This new policy will take effect on February 22, […]

                Newsletter signup

                Stay Up to Date with OIT News

                “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

                Technology We LOVE at OIT

                Happy Valentine’s Day from OIT

                For Valentine’s Day, we asked some of our team members to share the tech tools and features they LOVE. And […]

                Using Bots in Online Courses

                Bots in Online Courses

                We’d like to share a few considerations regarding the use of bots and online courses. A bot is a computer […]


                Available software: image of a laptop and keyboard

                Software for Faculty, Staff, and Students

                UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

                Zoom Updates

                Quarterly Zoom Desktop App Update

                As a reminder, Zoom requires quarterly updates for all desktops, laptops, and mobile users. This policy will ensure you have the best online classroom and meeting experience with […]

                Point Solutions

                PointSolutions is Now available for Your Canvas Course’s Navigation Menu!

                With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

                Icons of instructor, camera, chat

                Onboarding New Faculty, Instructional Staff, or GTAs?

                Share This Website OIT has specific help for Faculty, Instructional Staff, and GTAs. Make sure all your new folks check […]


                Protecting Your Research Data: Data Types, Software Tools, and Products

                Researcher’s Guide to Sensitive Information

                Learn to protect your research by visiting the Guide to Sensitive Information in Research website.

                Are You Ready for Spring? Image depicts a checklist on a computer screen

                Start of Semester Checklist for Your Students

                Let’s help students prepare for the new year by sharing this list of ways to connect, communicate, and collaborate with faculty, […]

                Upcoming Teams Events, Spring 2024, Image depicts the Microsoft Teams logo and squares with various people smiling

                Upcoming Microsoft Teams Spring 2024 Events

                Mark Your Calendar! Weekly Tips and Tricks for Using Microsoft Teams Sessions return Thursday, February 1 Sessions are held on Teams […]

                Point Solutions

                PointSolutions is Now available for Your Canvas Course’s Navigation Menu!

                With the recent PointSolutions updates, a Canvas course navigation link is now available to you and your students, allowing easy […]

                Prepare for Spring

                Spring Semester Start-Up Checklist 

                Schedule a Technology-Enhanced Classroom Consult  Get confident in your new classroom and request a 1-on-1 technology consultation. Log into office365.utk.com […]


                Zoom logo with airplane wings

                Zoom Test Flights Available

                Jan 18 or Jan 19 Sign in any time during open testing hours! Test Flights provide faculty and students an […]

                Checked Your Zoom Meeting Settings Lately?

                With the new school year underway, we want to remind you of a few simple security settings and practices you […]

                Student with head on laptop. Text says can't log into Zoom?

                Use Your UT Account to Sign In to Zoom

                If you are having trouble getting into a virtual class or meeting on Zoom, be sure to sign in with […]

                Matt Williams Named Chief Information Security Officer

                Matt Williams has been selected as the University of Tennessee, Knoxville’s chief information security officer, starting February 1, 2024. Williams […]

                HelpDesk Holiday Hours

                Holiday Hours for OIT HelpDesk

                The OIT HelpDesk will close for the winter break at 10:00 PM ET on Thursday, December 21, and reopen at […]

                classroom technology icons and calendar illustration

                Get Confident in Your New Classroom: Request a 1-on-1 Consultation

                Sign up for a consultation: January 10 – January 19. Practice makes perfect. Part of appearing perfect that first day […]


                Before you sign off for the winter break...

                Shutting Down, Signing Out, and Logging Off

                We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]


                Join Us for the Inaugural Innovative Technologies Symposium 

                January 30, 2024  The Inaugural UT Innovative Technologies Symposium invites you to attend this exciting event that will pull together […]

                Canvas Catalog and Logo

                OIT Training Available in Canvas Catalog

                Take your training along on your holiday travel! OIT’s Online Self-Paced Workshops are available Canvas Catalog, UT Knoxville’s outreach learning […]


                Inaugural UT IT Symposium: Engage, Enlighten, Enjoy  

                The Application for Proposals is open now!   We invite you to share with others at UT what excites you, […]

                mac OS Sanomoa, wait before you update

                macOS Sonoma: Wait Before You Update

                Interim Fix Available for SPSS and macOS 14.0 (Sonoma) UPDATE: On September 26th Apple released macOS 14.0 (Sonoma). If you choose […]

                Point Solutions

                PointSolutions Update in December 

                PointSolutions will be updated on December 20 and 21. Please do not use the PointSolutions desktop or web applications during […]

                Submit your requests today!

                Digitizing Movies for Use in Course Instruction 

                During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]


                Video Files, includes logos from YouTube, Canvas, and Panopto

                Video Files in Canvas Course Sites 

                As you prepare your Spring 2024 Canvas course sites, we recommend that you do not upload video files directly to […]

                Getting ready for finals. Image of a student studying.

                Getting Ready for Finals: Online Testing Options

                Are you planning on hosting your final exam online? It’s not too early to begin planning your testing strategy. Regardless […]


                Commercial MATLAB License Available in Secure Enclave

                Researchers can now use MATLAB for commercial projects in the ISAAC Secure Enclave. The commercial license is for MATLAB R2023a […]


                Plan to Attend Fall Mic/Nite

                Don’t miss this unique opportunity to hear mini-lectures from 11 of our faculty scholars on a variety of disciplines and […]


                Proctorio

                Best Practices for Using Proctorio in Face-to-Face Classes

                Proctorio is UTK’s current proctoring tool for exams delivered via the Canvas Quiz tool. While Proctorio is primarily intended for […]

                Canvas Course Shell for Spring 24

                Winter Mini-Term and Spring 2024 Canvas Course Availability

                Winter Mini-Term 2024 and Spring 2024 Canvas course shells were created on November 3. Please be sure you are assigned […]

                Clicker Registration

                Clicker Registration — Are your students seeing red? It’s not too late to register!

                Most faculty allow students a two-week grace period for registering their clicker device; however, many students forget to complete this […]


                Beware of Phishing Text

                Beware of Phishing Texts

                As we observe October Security Awareness month, OIT has recently seen a rise in phishing sent via text messaging targeting our […]

                DMS Updates

                Digitizing Movies for Use in Course Instruction

                During a recent audit of Digital Media Services (DMS) processes, the Office of Innovative Technologies (OIT) and UT Libraries determined […]


                AI in Higher Ed Symposium, icon of a video player button

                Did You Miss the AI in Higher Ed Symposium?

                Session Recordings are Now Available The AI symposium brought together educators, students, researchers, administrators, and industry experts to delve into […]


                Microsoft Teams

                Microsoft Teams: Security Best Practices 

                Manage Team Membership Keeping your Microsoft Team membership up to date is essential as team members come and go. Updating […]

                Zoom Security Precautions

                Zoom-bombing is a term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts […]

                Image showing 3 documents with labels: Plan A with Canvas logo; Plan B with email icon; and Plan C.

                Course Backup Planning

                The best-laid plans all have a backup. Ensure you have the most vital course information saved as a backup to […]


                Secure Enclave, HPSC, icon of connected servers

                What Can Researchers Do with Secure Enclave?

                Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

                UT Academic Artificial Intelligence Symposium Call for Entries

                AI in Higher Ed: Transforming the Teaching and Learning Experience

                Save the Date: Friday, September 22, 2023 Plan to attend and participate in the conversations at the AI in Higher […]


                Microsoft Teams logo and person with laptop

                Microsoft Teams for Work – New Resources

                Communication. Collaboration. Organization. An all-in-one tool that can do it all and more – Microsoft Teams.  Our work environments and […]

                Report Phishing to OIT

                Report Suspicious Emails to OIT

                Cybercriminals know the best strategies for gaining access to the university’s sensitive data. There are several tricks to spotting a […]

                Research Support, image of a hand plotting points on a chart.

                Research Computing Support for Faculty, Staff, and Students

                Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

                Updates to Classrooms.utk.edu, images of present screen, laptop

                Visit the Enhanced classrooms.utk.edu Resource

                We’ve heard your suggestions and made several enhancements to our classroom technology resource webpage. Visit classrooms.utk.edu to find additional and […]

                Classroom Training

                OIT Can Schedule Class Lecture Recordings for You in Select Large Lecture Halls

                Are you teaching in one of these large lecture halls and would like to have your class recordings automatically scheduled? […]


                Brush up on Clickers PointSolutions workshops, Clickers

                PointSolutions Virtual Workshops

                Are you new to clickers this semester or just need a refresher on how to set up clickers for your […]


                Microsoft Teams Event

                Microsoft Teams Event! Coming to Campus September 12

                We are pleased to announce a special on-campus Microsoft Teams Event on Tuesday, September 12.  The presenters who represent Microsoft, […]

                Download the Tennessee App Today!

                With another busy fall semester starting up, be sure you have everything at your fingertips. Use the Tennessee app to […]

                Ready for fall?

                Start of Semester Last-Minute Checklist 

                In case you have been away for the summer, we have created a quick checklist to ensure your technology is […]

                Ways OIT Can Help You with Teaching and Learning

                Assistance with Technologies Focused on Teaching and Learning  Canvas. Zoom. Proctorio. Turning Technologies. Panopto. Materia. Akindi. Microsoft O365. Google for Education. Adobe […]

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                Attend a Zoom Test Flight

                Aug 21 or Aug 22Sign in any time during open testing hours! Test Flights provide faculty and students an opportunity […]

                Kahoot! interactive learning games

                Kahoot Training and Pilot for UTK Faculty

                Kahoot allows you to create, share, and play interactive games with your students in face-to-face, online, or asynchronous online classes. […]

                Clicker Drop-In Help

                Clicker Support for Instructors and Students

                Are you new to Clickers this semester? Do you need a refresher setting up Clickers for your course? As you […]

                Submit your requests today!

                Don’t Delay! Submit Your Requests Today!

                Do you plan on showing films in your class next semester? Do you need part of a book scanned, too? […]


                UT Academic Artificial Intelligence Symposium Call for Entries

                AI in Higher Ed: Transforming the Teaching and Learning Experience – Call for Entries

                The Office of the Provost, OIT High Performance & Scientific Computing, and the College of Emerging and Collaborative Studies will […]


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                Adobe Software Renewals

                Renew your Adobe subscription for Creative Cloud and Captivate before August 31, 2023, to prevent an interruption of service. How […]

                Zoom Updates

                Important Reminder: Update Your Zoom Desktop App #2

                If you missed the previous announcements, the Zoom Quarterly Software Lifecycle Policy has been implemented. August 5th was the most […]

                UT Bioinformatics Symposium

                Call For Presentations: Bioinformatics Research Computing Symposium

                The Office of Innovative Technologies (OIT) High Performance & Scientific Computing (HPSC) group will host a 2023 Bioinformatics Computing Symposium […]

                Here’s the Skinny on Microsoft Office

                Have you ever wondered why some faculty in your department have access to Microsoft Office and others don’t?  Microsoft licensing […]

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                Test Drive UDL with Dr. Bob

                Our OIT Faculty Fellow, Professor Bob DuBois (a.k.a, Dr. Bob), continues advocating for universal design for learning (UDL) principles in […]


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                Request OIT Instructional Technology Help

                Instructional technology offers numerous benefits to the education process, including creating engaging and effective learning experiences, better access to information, […]


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                Panopto Update Required for Macs

                On July 20, 2023, Panopto will require Panopto for Mac clients to upgrade their Panopto app to version 13.0.0. Panopto […]

                Level Up Your Teaching Skills with LinkedIn Learning

                Have you planned your summer professional development goals yet? As educators, we understand the importance of continuous learning to enhance […]


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                Campus Resource for ChatGPT

                Not sure what ChatGPT is or why Artificial Intelligence (AI) may be significant to you? Then check out the Emergence […]

                Welcome, New Vols

                Whether you are new to UT or have changed roles, OIT has resources for our new faculty, staff, and students […]

                More Microsoft 365 Topics in June

                We’ve had some great discussions and feedback from our May workshop attendees. Let’s keep the conversations and discovery going with […]

                Canvas Analytics

                Engaging Students in Canvas Using Course Analytics

                This article provides a short guide on how instructors can engage their students while using Canvas for teaching and learning. […]


                Engaging Course Strategies

                Canvas Tools to Help Students Stay Organized and Manage Time

                As you prepare your courses to teach this Fall semester, whether on campus, online, or both, these three tips for […]


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                Classroom Technology Tips: What are Interactive Whiteboards? 

                Traditional dry-erase whiteboards can be a simple and effective way to amplify your instruction. However, dry-erase markers tend to dry […]


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                Turnitin Instructor Accounts

                Instructors who use Turnitin for text matching their students’ work submitted through Online@UT (Canvas) may also be interested in a […]


                Teaching This Summer? Use classrooms.utk.edu 

                Are you teaching in a new classroom this summer and need help with the technology? Use the classrooms.utk.edu website. You’ll find […]