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October 2025

National Cybersecurity Awareness Month

Safer Generative AI Practices

National Cybersecurity Awareness Month Artificial Intelligence (AI) is becoming a big part of our daily lives, helping with things like […]

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Image of a student wearing a cap and gown with a video camera recording the event.

Commencement Webcast Requests? Don’t Delay, Submit Today!

Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]

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Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

Faculty Present 20 slides, 20 seconds at the Fall 2025 Mic/Nite

You don’t want to miss this fun night!

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KATE training and logos

UT Annual Compliance Training

October is National Cybersecurity Awareness Month.It’s a timely opportunity to assess your cybersecurity knowledge and complete part of your required […]

Hello. Is that you? National Cybersecurity Month

Social Engineering

National Cybersecurity Awareness Month When most people think of cyber threats, they picture hackers using technical tools to break intosystems. […]

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Meet us at Educause, AI Team

Meet the OIT AI Team at Educause

If you are attending this year’s upcoming Educause Annual Conference in Nashville, you won’t want to miss the opportunity to […]

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Overleaf Professional is Coming Soon  

The Office of Innovative Technologies is happy to announce that the university has signed a three-year agreement with Digital Sciences […]

UT Verse AI Assistant, Accessing Your AI Assistants, Search assistants.

How to Call on Your AI Assistants

An AI Assistant is like having a personal helper who understands your requests and provides smart, fast solutions—whether you’re drafting […]

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High Performance & Scientific Computing, Need Nodes?

Strategic Computing Investment with HPSC

Add Capacity Without Running Your Own Servers Faculty and other University researchers may purchase compute nodes to be placed in […]

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Wolfram Mathematica logo and red starburst image with math algebra problems in the background

Featured Research Software: Mathematica

Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the OIT Software Distribution […]

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UT Libraries is a Partner in Student Success

Teaching Research Skills Librarians are available for classroom or remote instruction on a broad range of topics, including information literacy, […]

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Canvas Catalog Advantage

UT Canvas Catalog: Supporting Non-Credit Education and Training for UTK Students

UT Canvas Catalog is a powerful learning platform that helps many colleges, departments, and units at the University of Tennessee, […]

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    Canvas Security

    Canvas Security: Take Care When Manually Adding Users to Courses

    Within Online@UT (Canvas), Primary Instructors have permissions to manually enroll users into their Canvas courses. When an instructor needs to […]

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      Zoom Security, image of people in a Zoom meeting, Zoom logo and lock.

      Refresh and Review: Zoom Security Settings

      As we progress into Fall, let’s review Zoom’s security settings and additional controls that help with managing your meetings. As […]

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        September 2025

        We need your feedback.

        Help Shape National Research Policy

        Send Us Your Feedback on the Proposed Research Cybersecurity Guidelines National Research Policy Guidelines have been developed as part of […]

        AI Insights, UT Verse, Context Engineering

        UT Verse + Context Engineering = Powerful AI

        Do you want your AI chats to land closer to the mark on the first try?Think context engineering; the art […]

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        Training Day

        Revolutionize Your Teaching and Content Creation

        Get ready to explore innovative sessions such as “Canvas: New Functions, Best Practices, and Helpful Hints” and “Panopto Essentials: Creating, […]

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        Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

        Top 5 Practices to Stay Secure in Classrooms

        Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

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        AI Insights, Empower Your Voice

        Empower Your Voice with UT Verse 

        Imagine having a study partner who never sleeps. That’s what UT Verse offers—a tool to enhance, not replace, your efforts. […]

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        AI Canvas, Canvas logo

        New AI Features within Canvas

        OIT has enabled three new features in Online@UT (Canvas) utilizing generative AI: Smart Search, Discussion Summaries, and Khanmigo Teacher Tools. […]

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        Matlab Updates

        What’s New in MATLAB 2025a

        MATLAB R2025a, released in May 2025, introduces a new desktop layout with customizable sidebars for accessing tools like the Debugger, […]

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        Research Support, image of a hand plotting points on a chart.

        OIT Support for Research Proposals and Grants

        OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the university community, including: ISAAC is […]

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        Available software: image of a laptop and keyboard

        Software for Faculty, Staff, and Students

        UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

        Acceptable Use of OIT Research Software

        The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available for […]

        Artificial Intelligence Learning and Teaching

        Artificial Intelligence at UT: What You Need to Know

        Artificial intelligence (AI) is becoming a bigger part of daily life at UT. Even if you feel late to the […]

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        Newsletter signup

        Stay Up to Date with OIT News

        “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

        Training Day

        Fall 2025 Training Day

        Empower Your Skills with OIT Supported Technologies 16 Workshops on Thursday, October 16 at the Student Union  Enhance your technical […]

        Zoom Tips

        Zoom Tips for Fall 2025

        With the fall semester underway, let’s review a few noteworthy items to avoid unexpected interruptions while using LiveOnline@UT (Zoom). End […]

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          Effective AI Prompts

          How to Converse with AI: A Quick Overview on Prompting

          Albert Einstein is quoted as saying: “If I had an hour to solve a problem, I’d spend 55 minutes thinking […]

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          What's New in Akindi?

          Notable New Features in Akindi

          Akindi is a web-based assessment system that automates the creation and grading of multiple-choice examinations. It is accessible through Canvas […]

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            Smarter, Better, Faster,

            UT Verse—Continuous Improvements

            Every week, countless new things happen in the field of AI, and we are committed to continuing our advancements as […]

            Veteran Voices

            Veteran Voices, Virtual Learning: Online Green Zone Training

            In proud support of UT’s veteran scholars, the Office of Innovative Technologies (OIT) recently partnered with the Veterans Success Center […]

            Canvas Course Nicknames

            Course Nicknames in Canvas

            Canvas courses take their Course Names from the course listing in the UTK Timetable. Instructors may prefer to edit the […]

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              UT Verse AI Assistant, with screen capture of UT Verse and headshots of Steve Chastain, Mark Grieg, and Mikhael Loo

              Learning UT Verse Via Vodcasts 

              UT Verse: AI Unplugged is a new vodcast series from the University of Tennessee’s Office of Innovative Technologies. Each episode […]

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                Annual Report 2024, The University of Tennessee, Knoxville, Office of Innovative Technologies

                Introducing the OIT 2024 Annual Report

                At the heart of every successful organization is a trusted IT partner—one that aligns secure and efficient technology solutions with […]

                August 2025

                Save he Date UT Innovative Technologies Symposium March 24-26, 2026

                Join Us at the Third Annual UT Innovative Technologies Symposium in 2026!

                SAVE-THE-DATES When: March 24-26, 2026 Where: Knoxville Convention Center at 701 Henley St, Knoxville, TN 37902 Who says there is […]

                UT Verse Version 15.1 - Enhancement Update, Smarter, better document chat, more stable, Listen to Update, Read More, Dismiss, New in UT Verse

                How to Check for UT Verse Updates

                If you’ve been offline over the summer break, find out about recent updates Upon signing in to UT Verse, a […]

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                Outlook (PWA) Publisher: outlook.office.com, App Settings, Privacy, Window contains: Zoom +-, Copy LInk, Open in Microsoft Edge, Print, Share, Find on Page, and CAst Media to Device...

                Outlook (PWA): A Streamlined Way to Access Your Email

                Microsoft Outlook Progressive Web App (PWA) offers a seamless way to access your email directly from your browser, eliminating the […]

                Speakers Announced, Bioinformatics Symposium

                2025 Bioinformatics Symposium: Speakers Announced

                Keynote Address Establishing a Subsurface Observatory at a Contaminated DOE Legacy SiteDr. Terry Hazen, Ph.D. Speakers Why and how organisms […]

                Classroom Access, Screen shot of a classroom accessibility page.

                New Classroom Accessibility Resources

                We’ve launched a new Classroom Accessibility section on classrooms.utk.edu to support instructors and students of all abilities physically accessing classrooms. Look for the Accessibility button on any […]

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                Summarize this document, an artificial-looking Image of a digital clock with a hand.

                Discover Five Simple Ways AI Can Save You Time  

                Are you looking for ways to save time in your busy schedule? Consider leveraging University-sanctioned AI-powered platforms, UT Verse and […]

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                Record or Meet Online In Your Classroom, image depicts an illustration of a classroom of students and a presentation screen.

                Recording or Meeting Online in Your Classroom 

                Today, classes need to be nimble. Special speakers, students out sick, and traveling instructors all require times when a class […]

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                UT Verse AI Assistant

                UT Verse: Using Role-based Prompts to Tailor Responses

                UT Verse, the University of Tennessee’s AI Assistant, adapts its responses based on the role you provide.   Here are […]

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                Getting IT Help from the OIT HelpDesk

                The Office of Innovative Technologies (OIT) HelpDesk is here to make your tech troubles disappear. Whether you’re locked out of […]

                Are You Connected to Wi-Fi? Innovative Technologies for Student Success

                Get the Best UTK Wi-Fi Connection on Campus

                Connect to eduroam Access UT’s secure wireless connection by choosing the eduroam network as your primary wireless network while on […]

                Artificial Intelligence Learning and Teaching

                AI and Teaching & Learning

                Are wondering how you can incorporate artificial intelligence (AI) into your course?  Watch this short new OIT video featuring UT’s own […]

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                  HPSC Fall Workshop Series

                  Learn High Performance Computing this Fall

                  OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester focusing on utilizing ISAAC resources effectively. […]

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                  UT Verse AI Assistant

                  Your Conversations are Private: UT Verse Chats are Not Used for AI Training 

                  UT Verse was developed with a strong emphasis on safeguarding user data and ensuring privacy for the University of Tennessee […]

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                    UT Verse AI Assistant

                    UT Verse: Create an AI Assistant

                    Within UT Verse, you can create an AI Assistant to respond in a preferred voice and tone. When you find […]

                    New Student Resources

                    OIT’s Essential Tech Guide for New Students

                    The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

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                    Zoom Test Flights

                    Fall 2025 Zoom Test Flights

                    LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

                    Canvas Pages

                    Keeping Content Within Canvas Pages

                    It’s exciting to work on adding content to your Canvas course site, especially at the start of the semester!  As […]

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                    What’s New in Canvas

                    With the start of Fall classes, it’s time to put the finishing touches on your courses. Be sure to check […]

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                    Countdown to Classroom Technology Training

                    We want you feeling confident about your first day teaching in a new classroom! Once you know your building and […]

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                    Register for Fundamentals of HPC for Bioinformatics

                    Graduate Students, Faculty, Researchers—Add this pre-fall semester workshop series to your calendar.

                    check mark and x mark

                    Engage your Students with PointSolutions

                    What strategies will you implement this fall to engage your students, promote active learning, and sustain their attention?  PointSolutions, also […]

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                      July 2025

                      AI Tips & Tricks

                      Four Ways UT Verse Can Help with Class Planning 

                      Class planning isn’t just about creating syllabi. It’s about clarifying goals, inspiring students, and choosing where to spend your limited […]

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                      Technical Difficulties

                      Have You Checked the Status Page Lately

                      Subscribe to this important resources, today. If you’ve ever wondered why a UT resource you are attempting to access is […]

                      AKINDI

                      Akindi: Create Question & Bubble Sheets 

                      Akindi is making it faster and easier for instructors to run multiple version paper assessments. By using Question & Bubble […]

                      Submit your requests today!

                      Don’t Delay! Submit Fall Video Requests Today

                      Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]

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                      Image of two illustrated ripped pieces of paper taped up. One with a screenshot of the Canvas New Quizzes build screen, the other with the Canvas logo and text that says New Quizzes Updates.

                      Canvas New Quizzes Enhancements—Navigation and Text Block 

                      Two enhancements have recently been made to New Quizzes within Canvas.  The first enhancement is navigational. New Quizzes now show […]

                      Screenshot of the Canvas Dashboard highlighting the announcements popup that says Tips and Updates in Canvas.

                      Check Your Canvas Dashboard 

                      Exciting news! This summer, we’ve started a new communication initiative within Canvas. Now, every week on your Canvas Dashboard, you’ll […]

                      Silhouette image of a group of office workers together in a room. Icons of Microsoft Software logos overlayed on top along the right side of the image. Text that says Request Microsoft Training.

                      Does Your Department Need Help Transitioning to Microsoft?

                      Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                      Yellow graphic with the text 'Support Available: Multilevel Modeling' and a hexagon-based hierarchy diagram. Faint background patterns of lines and shapes suggest nested, interconnected structures, reinforcing the concept of multilevel modeling.

                      Multilevel Modeling Support Available 

                      Multilevel models (MLM), also known as hierarchical linear models, are statistical techniques used to analyze nested data, data structured on […]

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                      AI Tips & Tricks

                      Artificial Intelligence Weekly Tips and Tricks

                      UT Verse with Web Search—
                      UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

                      Icons of instructor, camera, chat

                      Technology Support & Resources for New Faculty, Instructors, & GTAs

                      Share this website to help your new teaching staff get started. The Office of Innovative Technologies (OIT) offers help to […]

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                      June 2025

                      UT Verse AI Assistant

                      Entering a New Era in the UT Verse

                      Thanks to the continued support and vision of our senior leadership, since 2023, the University of Tennessee has become a […]

                      Does Your Department Need Help Transitioning to Microsoft?  

                      Request Customized Training for Your Department.   The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                      SAS Learning Resources

                      Learning SAS via SAS e-Learning

                      SAS, from SAS Institute, is a leading analytic software suite for data management, statistical analysis, and data visualization. The latest SAS […]

                      Canvas: Bulk Edit Assignment Dates

                      Every semester, after you’ve copied content from your last course to the current one, it’s time to go through and […]

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                      Zoom recording options

                      Zoom: In-Meeting Views and Recording Layouts

                      Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

                      Vol Edge

                      OIT and Student Success Help Give Vols a Leading Edge

                      When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]

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                      New in UT Verse, text entry field displaying a new world icon.

                      Hello, UT Verse: What’s New?

                      UT Verse just got a major upgrade—easier and more powerful than ever. You can now use real-time speech-to-text, capture images […]

                      stata 19 New Features

                      Stata 19: Latest Features and Enhancements

                      StataCorp has officially released Stata 19, a powerful upgrade packed with new features designed to expand analytical capabilities, enhance user […]

                      Illustration of a person holding their ID alongside a computer screen displaying the persons identity

                      OIT Identity Verification Measures

                      As part of our ongoing commitment to the security of our campus community, the Office of Innovative Technologies (OIT) would […]

                      May 2025

                      UT Verse Week, June 9-13

                      Have You Considered UT Verse Week?

                      AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

                      Find Your Classroom: Select Your Building

                      Teaching This Summer? Use classrooms.utk.edu 

                       If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]

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                      image of the OIT Website, highlighting Chat, Phone, Online

                      How to Request Help from OIT

                      Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

                      UT Verse AI Assistant, with screen capture of UT Verse and headshots of Steve Chastain, Mark Grieg, and Mikhael Loo

                      Learn More About UT Verse

                      You won’t want to miss these two upcoming UT Verse learning opportunities! UT Verse Week: AI Training June 9–13 This […]

                      Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

                      Students: Prepare for Life After UT

                      Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

                      LinkedIn Learning logo and image of a student studying on the floor with a laptop

                      Using LinkedIn Learning as a Teaching Tool

                      LinkedIn Learning is a fantastic resource available to UT Knoxville* faculty, staff, and students. It has many important and wonderful […]

                      Team Premium

                      Teams Premium: New Feature

                      Managing What Attendees See in Meetings Now that Microsoft Teams Premium is available, you can further streamline your meetings with […]

                      Group Work

                      Canvas: Viewing Student Group Uploaded Assignments

                      Student group work is known to promote active learning and engagement. However, there are some instances when unexpected disputes happen […]

                      UT Verse Week, June 9-13

                      Announcing UT Verse Week: AI Training June 9-13

                      The Office of Innovative Technologies invites you to UT Verse Week from June 9–13. These 90 minute virtual workshops ensure […]

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                      Relax for Success: A Five-Video Series from LinkedIn Learning 

                      As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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                      Get Your Clicker Points

                      Don’t Lose Out on Valuable Clickers Grades and Extra Points

                      Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]

                      For Students: Top Seven Tech-Checks to Test Before Finals

                      Finals are upon us, and as you prepare for the end of the semester, consider using this checklist to reduce […]

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                      April 2025

                      Logging in with Crtl+Alt+Delete

                      Computer Sign in Change for Windows Users

                      On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

                      Steve Chastain and Mark Greig AI Vodcast

                      UT Verse Vodcast Launching May 13 

                      Great news! We’re excited to announce our brand-new vodcast series, UT Verse Unplugged!  Every two weeks, we’ll share simple tips and […]

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                      Join us for AI Wednesadays

                      AI Isn’t What You Think—It’s Better

                      Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

                      Tip Microsoft Outlook, screen capture of Microsoft Outlook highlighting the Calendar button.

                      Create a Calendar Meeting from an Email in Outlook 

                      Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

                      Image of a computer screen with documents, a paddle lock and a cloud with up and down arrows.

                      UT Vault 2.0 Coming This Week

                      On April 9, 2025, the Office of Innovative Technologies will release a new secure file transfer service along with a […]

                      Canvas by Instructure, Copy this Course and Copy To... buttons highlighted with and arrow pointing to both buttons.

                      Using ‘Copy To’ Instead of ‘Course Copy’ in Canvas 

                      The Canvas Course Copy feature is an effective way for instructors to copy some or all their course materials from […]

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                      Canvas Course Shells for Summer

                      Summer Canvas Course Shells Now Available

                      We know you are anxious to get started with your Mini- and Summer-term course development in Canvas. The course shells […]

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                      Canvas Catalog Advantage

                      Unlocking the Potential of Canvas Catalog

                      Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]

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                      Transferring Ownership

                      Leaving UT? Prepare Before Losing Access to Your Research Software

                      When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

                      Tip Microsoft Outlook

                      Create a Calendar Meeting from an Email in Outlook 

                      Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

                      March 2025

                      ArcGIS Before You Leave, image of 3 people in cap and gown

                      ArcGIS Online: Things to Know Before You Leave

                      If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

                      Zoom Workplace, two people seated and talking to others in Zoom

                      Zoom: Co-Host and Alternative Host—What’s the Difference?

                      Our UT Zoom meeting environment supports several user roles, including the leader or host, a co-host, and an alternative host. […]

                      Training Services, Image of two people writing, planning with sticky notes and color swatches.

                      Impact Learners with OIT’s Training Development Services

                      Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]

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                      New in UT Verse, text entry field displaying a new world icon.

                      UT Verse: New Online Search Features

                      Did you know that UT Verse can now perform web searches, analyze its findings and provide sources and citations in […]

                      Microsoft Teams Premium

                      Microsoft Teams Premium Has Arrived 

                      As part of our continuous innovation efforts, the Office of Innovative Technologies (OIT) is excited to introduce Microsoft Teams Premium […]

                      Image: Download Rubrics, image of a hand with floating document and folder icons

                      Downloading Rubric Scores in Canvas

                      If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]

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                      February 2025

                      Image of a laptop with a Microsoft Loop logo

                      Reasons to Use Microsoft Loop

                      Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

                      How to order add-ins for Microsoft

                      How to Order Microsoft Add-Ins

                      We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

                      UT-StorR, image of a lock

                      Secure Your Research Data with UT-StorR—Your Research, Safeguarded and Accessible

                      The UT-StorR (Secure Tiered Online Research Repository) is designed to provide secure, scalable, and long-term storage for your research data. As we start a […]

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                      Laptop displaying graphs, Bayesain, Approach to Reseach

                      A Bayesian Approach to Research

                      Researchers are shifting towards Bayesian statistical methods, given the increasing resources and computational support for Bayesian modeling. The classical, or […]

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                        Laptop displaying the Microsoft Forms and Teams logos

                        Microsoft Forms: Move a Form to a Microsoft Team

                        The Microsoft Forms application is a great tool to collect information, take surveys, or create an assessment. MS Forms allows […]

                        Canvas logo and a laptop displaying a Canvas course with a video playing

                        Adding Quizzes to Canvas Studio Videos

                        Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]

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                        Become a LinkedIn Learning Curator

                        Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

                        Leveraging Textbook Chapter Questions in Online@UT (Canvas)

                        Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]

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                        Transition to Microsoft 365

                        After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

                        January 2025

                        Image of a hand with a file hovering over it. Logos of Microsoft Teams, OneDrive, and SharePoint.

                        How to Locate Your Files in Teams, OneDrive, and SharePoint

                        If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

                        Decorative Thumbnail image that says Use Caution with AI Services

                        Proceed with Caution When Using ChatGPT and AI Services 

                        With the introduction of ChatGPT and other AI services, there is a great deal of fascination with the technology. As […]

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                        Image: HPSC Workshop Series, woman writing formulas on a white board.

                        Spring 2025 High Performance and Scientific Computing Workshops

                        HPSC workshop series begins on February 3 OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester […]

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                        Image of a classroom and a campus map

                        Request a Classroom Technology Consultation

                        With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]

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                        Matlab Updates

                        New in MATLAB R2024b

                        MATLAB is a programming and numeric computing platform for engineering and scientific applications, such as data analysis, signal and image […]

                        Image: man in warm hat and coat holding a map with the Canvas and Microsoft logos on each side of his head

                        Choose Your Own (Training) Adventure! 

                        As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

                        Image: double image of an Outlook Meeting invitation with a group of people at a meeting table.

                        Are You Getting Multiple Invitations to the Same Meeting? It’s Not a Mistake

                        When you get invited to a meeting, are you getting an invitation in Outlook that looks like two invitations stacked […]

                        Students talking in class, Canvas logo overlayed on image

                        Use Multiple Due Dates as Checkpoints in Canvas Discussions 

                        Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

                        UT Innovative Technologies Symposium

                        Register to Attend the 2025 UT Innovative Technologies Symposium 

                        UT Innovative Technologies Symposium

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                        December 2024

                        Before you sign off for the winter break...

                        Shutting Down, Signing Out, and Logging Off

                        We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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                        OIT Training

                        Training Available While You Are Away

                        Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

                        UT Verse AI Assistant

                        AI Learning Opportunities Coming This Spring

                        Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

                        stay safe online

                        Security Tips When Accessing WiFi

                        While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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                        Intune + BitLocker, image of a harddrive with a paddle lock

                        Intune Configuration Policy Change: BitLocker Required for All Windows Computers 

                        As part of our ongoing commitment to data security, on December 16, 2024, we are requiring the use of BitLocker […]

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                        UT Knoxville Employee Hub screen capture and icon of people and circles.

                        Understanding Access to the UT Knoxville Employee Hub

                        SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]

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                        jmp umpdates Academic Edition 18

                        Changes to JMP Licensing

                        JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

                        Research, ISAAC

                        Transferring Data to and from ISAAC Made Simple

                        As instructors or researchers working with large datasets on the ISAAC cluster, you understand the critical need for efficient and […]

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                        Image includes a Canvas logo containing documents with and arrow pointing to logos (Panopto, Canvas Studio, and OneDrive)

                        Manage Your Canvas Course Files to Remain Under Quota

                        Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]

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                        Secure Enclave, HPSC, icon of connected servers

                        What Can Researchers Do with Secure Enclave?

                        Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

                        Research Support, image of a hand plotting points on a chart.

                        Research Computing Support for Faculty, Staff, and Students

                        Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

                        Preparing for Finals. Image depicts laptop, phone and iPad all displaying online tests.

                        Getting Ready for Finals: Ideas and Options

                        Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]

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                        Secure Enclave

                        What is Secure Enclave, and What Can Researchers Do with It? 

                        Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

                        November 2024

                        End of Semester Wrap-Up

                        As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]

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                        UT Verse AI Assistant

                        Introducing UT Verse AI Assistant 

                        OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

                        Staying Safe, image of laptops

                        Travel Tips: Safe Web Surfing

                        While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

                        LinkedIn Learning logo and audio speaker icon

                        Take LinkedIn Learning Along 

                        Are you planning on taking a trip for the Thanksgiving holiday? Be sure to take LinkedIn Learning with you!  LinkedIn […]

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                        cartoon turkey and feathers

                        OIT HelpDesk Closed for Thanksgiving

                        The OIT HelpDesk will be closed on Thursday, November 28, and Friday, November 29, for Thanksgiving. While the university is […]

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                        Winter Mini-Term and Spring 2025 Canvas Course Availability

                        We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]

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                        When is an Online Survey at Risk for Bot or Fraudulent Responses?

                        One of the main concerns when collecting data using online surveys is that your survey is only completed by your targeted audience and […]

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                        UT Bioinformatics Symposium

                        Watch the UT Bioinformatics Symposium Video Recordings

                        Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

                        UT-StorR: A New, Secure Tiered Online Research Repository

                        UT-StorR is a scalable, secure, and high-performance storage solution designed to meet the data storage needs of our research community.  […]

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                        October 2024

                        Tools to Use for Final Exams

                        It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]

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                        Transform Your Training: Custom Solutions with OIT’s Expertise

                        Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]

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                        Microsoft 365 Email Encryption

                        Using Microsoft to Encrypt Emails

                        Any university email that contains the following protected or sensitive information must be encrypted: You can send encrypted emails using […]

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                        How to Report a Cybercrime

                        We all know that we should report any cyber incidents to the OIT Helpdesk and eventually OIT Security. This is […]

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                        Wait before you upgrade. MacOS Sequoia

                        macOS Sequoia—Wait Before You Upgrade 

                        Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

                        Canvas Catalog vs. Canvas

                        Canvas Catalog vs. Canvas

                        Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]

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                        Assign to Reboot

                        New and Improved “Assign To” Feature in Canvas

                        You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]

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                        Protecting Your Research Data: Data Types, Software Tools, and Products

                        Researcher’s Guide to Sensitive Information

                        OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

                        September 2024

                        A cyber security guide for higher ed. Graphic depicts the National Cybersecurity awareness logo alongside security locks and hands typing on a laptop.

                        Increase Your Cyber Security Knowledge All Month

                        October is a special month for online safety, especially for those of us in higher education. It’s National Cyber Security […]

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                        Don't Volunteer Your Info

                        Beware of New IT Scam Targeting Students 

                        There is a new scam targeting students on campus! Scammers are sending emails pretending to be from OIT and telling […]

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                        Partial Least Squares Analysis

                        Partial Least Squares Analysis

                        Partial Least Squares (PLS) analysis is a statistical method that straddles the line between Multiple Regression and Principal Component Analysis […]

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                        Upload Questions Using Akindi Importer

                        Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

                        August 2024

                        OIT Offers Support for High Performance and Scientific Computing

                        High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

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                        OIT Can Help Solve Your Training Needs

                        OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

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                        Reserve a Computer Lab

                        OIT Computer Lab Services offers a stable and reliable environment for students to complete their academic assignments. Our service includes […]

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                        Search the Knowledge Base for Technology Answers

                        In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

                        Level Up with OIT’s Exciting New Workshops 

                        The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

                        Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

                        The ISAAC Next Generation (ISAAC-NG) cluster is available for use to the university research community. The following equipment is available […]

                        PointSolutions (Clickers)

                        Using Clickers this Fall? Help Students Create their Account

                        If you are using clickers in your class this fall, you have a new and easy option for helping your […]

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                        HPSC: ABAQUS Available for ISAAC

                        A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]

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                        June 2024

                        IT Tools and Products to Support Your Sensitive Research

                        For the last several months we have been sharing information about various data types that you may be collecting in […]

                        Choose eduroam

                        UT WIRELESS NETWORKS: What are they, and which one is best for you?

                        If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

                        May 2024

                        Check With Us Before You Buy

                        As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

                        Export-Controlled Information

                        Do You Collect Export–Controlled Information in Your Research?

                        Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

                        April 2024

                        Secure Data Types--FERPA

                        Do You Collect FERPA Data in Your Research?

                        The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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                        Secure Data Types--PII

                        Do You Collect Any Personally Identifiable Information in Your Research? 

                        Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]

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                        March 2024

                        Secure Data Types -- Controlled Unclassified Information

                        Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

                        Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

                        January 2024

                        Secure Data Types - PHI

                        Do You Collect Any Protected Health Information in Your Research?

                        Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]


                        Image of a student wearing a cap and gown with a video camera recording the event.

                        Commencement Webcast Requests? Don’t Delay, Submit Today!

                        Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]


                        Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

                        Faculty Present 20 slides, 20 seconds at the Fall 2025 Mic/Nite

                        You don’t want to miss this fun night!


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                        UT Annual Compliance Training

                        October is National Cybersecurity Awareness Month.It’s a timely opportunity to assess your cybersecurity knowledge and complete part of your required […]

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                        Software for Faculty, Staff, and Students

                        UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

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                        Stay Up to Date with OIT News

                        “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

                        Training Day

                        Fall 2025 Training Day

                        Empower Your Skills with OIT Supported Technologies 16 Workshops on Thursday, October 16 at the Student Union  Enhance your technical […]

                        Veteran Voices

                        Veteran Voices, Virtual Learning: Online Green Zone Training

                        In proud support of UT’s veteran scholars, the Office of Innovative Technologies (OIT) recently partnered with the Veterans Success Center […]

                        Annual Report 2024, The University of Tennessee, Knoxville, Office of Innovative Technologies

                        Introducing the OIT 2024 Annual Report

                        At the heart of every successful organization is a trusted IT partner—one that aligns secure and efficient technology solutions with […]

                        Save he Date UT Innovative Technologies Symposium March 24-26, 2026

                        Join Us at the Third Annual UT Innovative Technologies Symposium in 2026!

                        SAVE-THE-DATES When: March 24-26, 2026 Where: Knoxville Convention Center at 701 Henley St, Knoxville, TN 37902 Who says there is […]

                        Getting IT Help from the OIT HelpDesk

                        The Office of Innovative Technologies (OIT) HelpDesk is here to make your tech troubles disappear. Whether you’re locked out of […]

                        UT Verse AI Assistant

                        UT Verse: Create an AI Assistant

                        Within UT Verse, you can create an AI Assistant to respond in a preferred voice and tone. When you find […]

                        New Student Resources

                        OIT’s Essential Tech Guide for New Students

                        The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]


                        Silhouette image of a group of office workers together in a room. Icons of Microsoft Software logos overlayed on top along the right side of the image. Text that says Request Microsoft Training.

                        Does Your Department Need Help Transitioning to Microsoft?

                        Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                        AI Tips & Tricks

                        Artificial Intelligence Weekly Tips and Tricks

                        UT Verse with Web Search—
                        UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

                        Does Your Department Need Help Transitioning to Microsoft?  

                        Request Customized Training for Your Department.   The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                        Zoom recording options

                        Zoom: In-Meeting Views and Recording Layouts

                        Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

                        Vol Edge

                        OIT and Student Success Help Give Vols a Leading Edge

                        When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]


                        UT Verse Week, June 9-13

                        Have You Considered UT Verse Week?

                        AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

                        Find Your Classroom: Select Your Building

                        Teaching This Summer? Use classrooms.utk.edu 

                         If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]


                        image of the OIT Website, highlighting Chat, Phone, Online

                        How to Request Help from OIT

                        Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

                        Logging in with Crtl+Alt+Delete

                        Computer Sign in Change for Windows Users

                        On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

                        Join us for AI Wednesadays

                        AI Isn’t What You Think—It’s Better

                        Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

                        Tip Microsoft Outlook, screen capture of Microsoft Outlook highlighting the Calendar button.

                        Create a Calendar Meeting from an Email in Outlook 

                        Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

                        Canvas Catalog Advantage

                        Unlocking the Potential of Canvas Catalog

                        Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]


                        Transferring Ownership

                        Leaving UT? Prepare Before Losing Access to Your Research Software

                        When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

                        ArcGIS Before You Leave, image of 3 people in cap and gown

                        ArcGIS Online: Things to Know Before You Leave

                        If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

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                        Impact Learners with OIT’s Training Development Services

                        Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]


                        Image of a laptop with a Microsoft Loop logo

                        Reasons to Use Microsoft Loop

                        Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

                        How to order add-ins for Microsoft

                        How to Order Microsoft Add-Ins

                        We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

                        Become a LinkedIn Learning Curator

                        Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

                        Transition to Microsoft 365

                        After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

                        Image of a hand with a file hovering over it. Logos of Microsoft Teams, OneDrive, and SharePoint.

                        How to Locate Your Files in Teams, OneDrive, and SharePoint

                        If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

                        Image: man in warm hat and coat holding a map with the Canvas and Microsoft logos on each side of his head

                        Choose Your Own (Training) Adventure! 

                        As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

                        UT Innovative Technologies Symposium

                        Register to Attend the 2025 UT Innovative Technologies Symposium 

                        UT Innovative Technologies Symposium


                        Before you sign off for the winter break...

                        Shutting Down, Signing Out, and Logging Off

                        We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]


                        OIT Training

                        Training Available While You Are Away

                        Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

                        UT Verse AI Assistant

                        AI Learning Opportunities Coming This Spring

                        Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

                        UT Knoxville Employee Hub screen capture and icon of people and circles.

                        Understanding Access to the UT Knoxville Employee Hub

                        SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]


                        jmp umpdates Academic Edition 18

                        Changes to JMP Licensing

                        JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

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                        Research Computing Support for Faculty, Staff, and Students

                        Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

                        UT Verse AI Assistant

                        Introducing UT Verse AI Assistant 

                        OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

                        Staying Safe, image of laptops

                        Travel Tips: Safe Web Surfing

                        While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

                        screen capture of an online course and students in a classroom.

                        Transform Your Training: Custom Solutions with OIT’s Expertise

                        Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]


                        Wait before you upgrade. MacOS Sequoia

                        macOS Sequoia—Wait Before You Upgrade 

                        Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

                        OIT Can Help Solve Your Training Needs

                        OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

                        here to help you, book to computer with face

                        Search the Knowledge Base for Technology Answers

                        In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

                        Level Up with OIT’s Exciting New Workshops 

                        The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

                        Choose eduroam

                        UT WIRELESS NETWORKS: What are they, and which one is best for you?

                        If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]