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December 2025

Noteworthy Zoom News, Zoom logo

Zoom Updates Coming in 2026

OIT is excited to announce some changes coming to the UT Zoom system on January 13, 2026.  Redesigned Home Page  […]

AI Insights: Use AI to Make Room for Memories

Countdown to the Holidays: Let AI Help Make Room for Memories 

We’re almost there! With just a short few days left until Christmas and winter break gatherings, it’s completely normal if […]

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Spam Malware, Threats Found

Improved Email Response When Reporting Spam

Beginning January 28, the University of Tennessee will enable a new feature that provides automatic responses when you report a […]

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    HelpDesk Holiday Hours

    HelpDesk May Be Closing, But Smokey’s Here to Help

    The OIT HelpDesk will close for the winter break at 5:00 p.m. on Friday, December 19, and reopen at 7:00 […]

    Join Us and Present, 2026, UT Innovative Technologies Symposium, Connecting People. Sharing Ideas. Shaping IT

    Invitation to Present at the 2026 UT Innovative Technologies Symposium

    Call for proposals is now open Your expertise is needed! We hope that you will consider sharing your unique perspective, […]

    Record or Meet Online In Your Classroom, image depicts an illustration of a classroom of students and a presentation screen.

    Determine Your Classroom Recording Needs Now for a Successful Spring

    Special speakers, students out sick, and traveling instructors all require times when a class needs to be recorded or have […]

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    AI Instights, Try Talking to UT Verse

    Speak Up—How Your Microphone Transforms the UT Verse Experience 

    Technology on campus is constantly evolving, and the University of Tennessee’s UT Verse platform is helping lead to that change. […]

    Twelve days of Training

    The 12 Days of Training Tips

    A Holiday Guide to Better Online Learning  As the year wraps up, why not give your learners the gift of […]

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    Save he Date UT Innovative Technologies Symposium March 24-26, 2026

    Join Us at the Third Annual UT Innovative Technologies Symposium in 2026!

    SAVE-THE-DATES When: March 24-26, 2026 Where: Knoxville Convention Center at 701 Henley St, Knoxville, TN 37902 Who says there is […]

    Assigning extra credit

    Assigning Extra Credit in Canvas

    Extra credit refers to points awarded to students that go beyond the regular maximum score on course assessments. While Canvas […]

    Related:

    New in UT Verse, text entry field displaying a new world icon.

    Discover What’s New in UT Verse

    Version 1.6.0 of UT Verse AI Assistant has been released, marking one of our biggest releases yet. Key highlights: A […]

    Live Collaboration with Atlas.ti

    Live Collaboration in ATLAS.ti Web for Qualitative Research

    Did you know that UTK provides access to both the desktop and web versions of ATLAS.ti for faculty, staff, and […]

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    Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

    Students: Prepare for Life After UT

    Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

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    Manage when students see their grades

    Using Grade Posting Policy to Manage When Students See Their Grades 

    By default, Canvas shares grades with students as soon as they are entered in the gradebook. This makes a lot […]

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    What's New in Linkedin learning

    Merging Your LinkedIn Accounts and AI-Powered Coaching 

    Connect Your LinkedIn Account for Seamless Access  Did you know you can connect your personal LinkedIn account with your UTK […]

    November 2025

    OIT Status Page, Intermitten Issue, + 1 update, View latest update

    Who Are You Going to Call?

    Is your favorite software tool not working today?Is the web site you need to get to slow or unresponsive? Before […]

    Happy Thanksgiving, OIT HelpDesk Closed Nov 27 & 28

    OIT HelpDesk Closed for Thanksgiving Break  

    The OIT HelpDesk will be closed on November 27-28 for the Thanksgiving Holiday. While the university is closed, we will […]

    Related:

      AI Insights, Personalized Learning with UT Verse

      UT Verse—Personalized Learning for All

      Faculty today face classrooms with students from varied backgrounds, language abilities, and academic levels. Meeting these diverse needs can be […]

      Mark Your Calendar, Banner Maintenance

      Mark Your Calendar: Banner Will Be Unavailable for Maintenance

      Access to all Banner services, including Self-Service, Administration Pages, registration, advising, and fee payments, will be unavailable beginning Friday, November […]

      Spring Course Shells Available

      Canvas Course Availability 

      For Winter Mini-Term and Spring 2026 Winter Mini-Term 2026 and Spring 2026 Canvas course shells were created on November 5. Please […]

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      HIgh Performance & Scientific Computing; Run Faster

      Make Your Research Run Faster

      Hands-on help from proposal to results. About Our Service High Performance Scientific Computing (HPSC) works with researchers who need specialized […]

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      Advanced Rubrics

      Using Enhanced Rubrics for End of Semester Grading 

      As the Fall Semester begins to wind down, you may be planning those final projects and assignments and deciding how […]

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      Canvas Mastery Paths. Multiple curving arrows pointing in the same direction.

      Canvas Mastery Paths: Customizing Learning to Boost Student Success 

      What are Canvas Mastery Paths?  Mastery Paths allow instructors to customize, differentiate, and scaffold students’ learning experiences based on their […]

      Related:

      Wolfram Mathematica logo and red starburst image with math algebra problems in the background

      Featured Research Software: Mathematica

      Mathematica is available for download for all UTK, UTS, and UTHSC students, faculty, and staff from the OIT Software Distribution […]

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      Overleaf Professional—The Wait is Over  

      As of November 10, 2025, you may access the University of Tennessee, Knoxville Overleaf Portal by logging in via SSO […]

      AI Insights - AI Chats - Retain, Reuse, Refine.

      Why Save an AI Chat?

      Downloading a chat with UT Verse serves two main purposes: documentation and reuse. When you are using UT Verse to […]

      Microsoft Bookings

      Microsoft Bookings—Personal Booking Page 

      Have you been looking for an easy way for individuals to book a 1:1 appointment with you? Or perhaps you […]

      October 2025

      UT Verse: Locate sources, Sum it up, Spot gaps, Brainstorm ideas.

      A Few Practical Ways to Use UT Verse

      Are you seeking new ways to support your students’ learning or to enhance the efficiency of your instructional efforts? Generative AI […]

      Wait before you upgrade, macOS Tahoe

      macOS Tahoe—Wait Before You Upgrade

      Apple has released its latest desktop operating system, macOS Tahoe, also known as macOS 26.  As always, OIT recommends caution when […]

      Submit your requests today!

      Time to Submit Course Video Requests for Spring 2026

      Do you plan on showing films in your class? Do you need part of a book scanned, too? Don’t wait […]

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      National Cybersecurity Awareness Month, Third-Party Vendors

      The Hidden Threat in Your Vendor Relationships

      You wouldn’t hand your office keys to a stranger, but every time our university uses a third-party vendor or software […]

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      National Cybersecurity Awareness Month

      Safer Generative AI Practices

      National Cybersecurity Awareness Month Artificial Intelligence (AI) is becoming a big part of our daily lives, helping with things like […]

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      Image of a student wearing a cap and gown with a video camera recording the event.

      Commencement Webcast Requests? Don’t Delay, Submit Today!

      Does your department or college have an upcoming commencement ceremony that they’d like to share with a virtual audience? OIT […]

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      Mic/Nite talks by utk faculty, PK, powered by PechaKuchca, 20 images x 20 seconds

      RSVP to Attend Mic/Nite Fall 2025

      You don’t want to miss this fun night!

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      KATE training and logos

      UT Annual Compliance Training

      October is National Cybersecurity Awareness Month.It’s a timely opportunity to assess your cybersecurity knowledge and complete part of your required […]

      Hello. Is that you? National Cybersecurity Month

      Social Engineering

      National Cybersecurity Awareness Month When most people think of cyber threats, they picture hackers using technical tools to break intosystems. […]

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      Meet us at Educause, AI Team

      Meet the OIT AI Team at Educause

      If you are attending this year’s upcoming Educause Annual Conference in Nashville, you won’t want to miss the opportunity to […]

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      UT Verse AI Assistant, Accessing Your AI Assistants, Search assistants.

      How to Call on Your AI Assistants

      An AI Assistant is like having a personal helper who understands your requests and provides smart, fast solutions—whether you’re drafting […]

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      High Performance & Scientific Computing, Need Nodes?

      Strategic Computing Investment with HPSC

      Add Capacity Without Running Your Own Servers Faculty and other University researchers may purchase compute nodes to be placed in […]

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      UT Libraries is a Partner in Student Success

      Teaching Research Skills Librarians are available for classroom or remote instruction on a broad range of topics, including information literacy, […]

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      Canvas Catalog Advantage

      UT Canvas Catalog: Supporting Non-Credit Education and Training for UTK Students

      UT Canvas Catalog is a powerful learning platform that helps many colleges, departments, and units at the University of Tennessee, […]

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        Canvas Security

        Canvas Security: Take Care When Manually Adding Users to Courses

        Within Online@UT (Canvas), Primary Instructors have permissions to manually enroll users into their Canvas courses. When an instructor needs to […]

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          Zoom Security, image of people in a Zoom meeting, Zoom logo and lock.

          Refresh and Review: Zoom Security Settings

          As we progress into Fall, let’s review Zoom’s security settings and additional controls that help with managing your meetings. As […]

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          September 2025

          We need your feedback.

          Help Shape National Research Policy

          Send Us Your Feedback on the Proposed Research Cybersecurity Guidelines National Research Policy Guidelines have been developed as part of […]

          AI Insights, UT Verse, Context Engineering

          UT Verse + Context Engineering = Powerful AI

          Do you want your AI chats to land closer to the mark on the first try?Think context engineering; the art […]

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          Training Day

          Revolutionize Your Teaching and Content Creation

          Get ready to explore innovative sessions such as “Canvas: New Functions, Best Practices, and Helpful Hints” and “Panopto Essentials: Creating, […]

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          Top Five Tips, shows a classroom with an intructor and students with a lock overlaid on the image.

          Top 5 Practices to Stay Secure in Classrooms

          Staying secure in your classroom keeps you and your students’ data safe while ensuring your classroom technology runs more smoothly. […]

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          AI Insights, Empower Your Voice

          Empower Your Voice with UT Verse 

          Imagine having a study partner who never sleeps. That’s what UT Verse offers—a tool to enhance, not replace, your efforts. […]

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          AI Canvas, Canvas logo

          New AI Features within Canvas

          OIT has enabled three new features in Online@UT (Canvas) utilizing generative AI: Smart Search, Discussion Summaries, and Khanmigo Teacher Tools. […]

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          Matlab Updates

          What’s New in MATLAB 2025a

          MATLAB R2025a, released in May 2025, introduces a new desktop layout with customizable sidebars for accessing tools like the Debugger, […]

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          Research Support, image of a hand plotting points on a chart.

          OIT Support for Research Proposals and Grants

          OIT High Performance & Scientific Computing (HPSC) provides research computing resources and services to the university community, including: ISAAC is […]

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          Available software: image of a laptop and keyboard

          Software for Faculty, Staff, and Students

          UT maintains contracts with many software providers to provide faculty, staff, and students access to these school, work, and academic […]

          Acceptable Use of OIT Research Software

          The University of Tennessee provides access to many types of centrally funded research software. Centrally funded software is available for […]

          Artificial Intelligence Learning and Teaching

          Artificial Intelligence at UT: What You Need to Know

          Artificial intelligence (AI) is becoming a bigger part of daily life at UT. Even if you feel late to the […]

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          Newsletter signup

          Stay Up to Date with OIT News

          “Oh, why didn’t I know that would affect my upcoming exam?” “Wow, we have access to so much available research […]

          Training Day

          Fall 2025 Training Day

          Empower Your Skills with OIT Supported Technologies 16 Workshops on Thursday, October 16 at the Student Union  Enhance your technical […]

          Zoom Tips

          Zoom Tips for Fall 2025

          With the fall semester underway, let’s review a few noteworthy items to avoid unexpected interruptions while using LiveOnline@UT (Zoom). End […]

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            Effective AI Prompts

            How to Converse with AI: A Quick Overview on Prompting

            Albert Einstein is quoted as saying: “If I had an hour to solve a problem, I’d spend 55 minutes thinking […]

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            What's New in Akindi?

            Notable New Features in Akindi

            Akindi is a web-based assessment system that automates the creation and grading of multiple-choice examinations. It is accessible through Canvas […]

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              Smarter, Better, Faster,

              UT Verse—Continuous Improvements

              Every week, countless new things happen in the field of AI, and we are committed to continuing our advancements as […]

              Veteran Voices

              Veteran Voices, Virtual Learning: Online Green Zone Training

              In proud support of UT’s veteran scholars, the Office of Innovative Technologies (OIT) recently partnered with the Veterans Success Center […]

              Canvas Course Nicknames

              Course Nicknames in Canvas

              Canvas courses take their Course Names from the course listing in the UTK Timetable. Instructors may prefer to edit the […]

              Related:

                UT Verse AI Assistant, with screen capture of UT Verse and headshots of Steve Chastain, Mark Grieg, and Mikhael Loo

                Learning UT Verse Via Vodcasts 

                UT Verse: AI Unplugged is a new vodcast series from the University of Tennessee’s Office of Innovative Technologies. Each episode […]

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                  Annual Report 2024, The University of Tennessee, Knoxville, Office of Innovative Technologies

                  Introducing the OIT 2024 Annual Report

                  At the heart of every successful organization is a trusted IT partner—one that aligns secure and efficient technology solutions with […]

                  August 2025

                  UT Verse Version 15.1 - Enhancement Update, Smarter, better document chat, more stable, Listen to Update, Read More, Dismiss, New in UT Verse

                  How to Check for UT Verse Updates

                  If you’ve been offline over the summer break, find out about recent updates Upon signing in to UT Verse, a […]

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                  Outlook (PWA) Publisher: outlook.office.com, App Settings, Privacy, Window contains: Zoom +-, Copy LInk, Open in Microsoft Edge, Print, Share, Find on Page, and CAst Media to Device...

                  Outlook (PWA): A Streamlined Way to Access Your Email

                  Microsoft Outlook Progressive Web App (PWA) offers a seamless way to access your email directly from your browser, eliminating the […]

                  Speakers Announced, Bioinformatics Symposium

                  2025 Bioinformatics Symposium: Speakers Announced

                  Keynote Address Establishing a Subsurface Observatory at a Contaminated DOE Legacy SiteDr. Terry Hazen, Ph.D. Speakers Why and how organisms […]

                  Classroom Access, Screen shot of a classroom accessibility page.

                  New Classroom Accessibility Resources

                  We’ve launched a new Classroom Accessibility section on classrooms.utk.edu to support instructors and students of all abilities physically accessing classrooms. Look for the Accessibility button on any […]

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                  Summarize this document, an artificial-looking Image of a digital clock with a hand.

                  Discover Five Simple Ways AI Can Save You Time  

                  Are you looking for ways to save time in your busy schedule? Consider leveraging University-sanctioned AI-powered platforms, UT Verse and […]

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                  UT Verse AI Assistant

                  UT Verse: Using Role-based Prompts to Tailor Responses

                  UT Verse, the University of Tennessee’s AI Assistant, adapts its responses based on the role you provide.   Here are […]

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                  Getting IT Help from the OIT HelpDesk

                  The Office of Innovative Technologies (OIT) HelpDesk is here to make your tech troubles disappear. Whether you’re locked out of […]

                  Are You Connected to Wi-Fi? Innovative Technologies for Student Success

                  Get the Best UTK Wi-Fi Connection on Campus

                  Connect to eduroam Access UT’s secure wireless connection by choosing the eduroam network as your primary wireless network while on […]

                  Artificial Intelligence Learning and Teaching

                  AI and Teaching & Learning

                  Are wondering how you can incorporate artificial intelligence (AI) into your course?  Watch this short new OIT video featuring UT’s own […]

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                    HPSC Fall Workshop Series

                    Learn High Performance Computing this Fall

                    OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester focusing on utilizing ISAAC resources effectively. […]

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                    UT Verse AI Assistant

                    Your Conversations are Private: UT Verse Chats are Not Used for AI Training 

                    UT Verse was developed with a strong emphasis on safeguarding user data and ensuring privacy for the University of Tennessee […]

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                      UT Verse AI Assistant

                      UT Verse: Create an AI Assistant

                      Within UT Verse, you can create an AI Assistant to respond in a preferred voice and tone. When you find […]

                      New Student Resources

                      OIT’s Essential Tech Guide for New Students

                      The Office of Innovative Technologies (OIT) can answer your questions about passwords, Duo (two-factor), Outlook email, software, wired and wireless […]

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                      Zoom Test Flights

                      Fall 2025 Zoom Test Flights

                      LiveOnline@UT is the UT-branded name for Zoom software. The Zoom software is used to deliver live, interactive classes via the […]

                      Canvas Pages

                      Keeping Content Within Canvas Pages

                      It’s exciting to work on adding content to your Canvas course site, especially at the start of the semester!  As […]

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                      What’s New in Canvas

                      With the start of Fall classes, it’s time to put the finishing touches on your courses. Be sure to check […]

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                      Countdown to Classroom Technology Training

                      We want you feeling confident about your first day teaching in a new classroom! Once you know your building and […]

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                      Register for Fundamentals of HPC for Bioinformatics

                      Graduate Students, Faculty, Researchers—Add this pre-fall semester workshop series to your calendar.

                      check mark and x mark

                      Engage your Students with PointSolutions

                      What strategies will you implement this fall to engage your students, promote active learning, and sustain their attention?  PointSolutions, also […]

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                        July 2025

                        AI Tips & Tricks

                        Four Ways UT Verse Can Help with Class Planning 

                        Class planning isn’t just about creating syllabi. It’s about clarifying goals, inspiring students, and choosing where to spend your limited […]

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                        Technical Difficulties

                        Have You Checked the Status Page Lately

                        Subscribe to this important resources, today. If you’ve ever wondered why a UT resource you are attempting to access is […]

                        AKINDI

                        Akindi: Create Question & Bubble Sheets 

                        Akindi is making it faster and easier for instructors to run multiple version paper assessments. By using Question & Bubble […]

                        Image of two illustrated ripped pieces of paper taped up. One with a screenshot of the Canvas New Quizzes build screen, the other with the Canvas logo and text that says New Quizzes Updates.

                        Canvas New Quizzes Enhancements—Navigation and Text Block 

                        Two enhancements have recently been made to New Quizzes within Canvas.  The first enhancement is navigational. New Quizzes now show […]

                        Screenshot of the Canvas Dashboard highlighting the announcements popup that says Tips and Updates in Canvas.

                        Check Your Canvas Dashboard 

                        Exciting news! This summer, we’ve started a new communication initiative within Canvas. Now, every week on your Canvas Dashboard, you’ll […]

                        Silhouette image of a group of office workers together in a room. Icons of Microsoft Software logos overlayed on top along the right side of the image. Text that says Request Microsoft Training.

                        Does Your Department Need Help Transitioning to Microsoft?

                        Request Customized Training for Your Department The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                        Yellow graphic with the text 'Support Available: Multilevel Modeling' and a hexagon-based hierarchy diagram. Faint background patterns of lines and shapes suggest nested, interconnected structures, reinforcing the concept of multilevel modeling.

                        Multilevel Modeling Support Available 

                        Multilevel models (MLM), also known as hierarchical linear models, are statistical techniques used to analyze nested data, data structured on […]

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                        AI Tips & Tricks

                        Artificial Intelligence Weekly Tips and Tricks

                        UT Verse with Web Search—
                        UT Verse offers an advanced Web Searc for news, web pages, images, and videos, and deeply analyzes the findings to provide detailed sources and citations in footnotes.

                        Icons of instructor, camera, chat

                        Technology Support & Resources for New Faculty, Instructors, & GTAs

                        Share this website to help your new teaching staff get started. The Office of Innovative Technologies (OIT) offers help to […]

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                        June 2025

                        UT Verse AI Assistant

                        Entering a New Era in the UT Verse

                        Thanks to the continued support and vision of our senior leadership, since 2023, the University of Tennessee has become a […]

                        Does Your Department Need Help Transitioning to Microsoft?  

                        Request Customized Training for Your Department.   The Office of Innovative Technologies (OIT) provides tailored, in-person or live, online departmental training […]

                        SAS Learning Resources

                        Learning SAS via SAS e-Learning

                        SAS, from SAS Institute, is a leading analytic software suite for data management, statistical analysis, and data visualization. The latest SAS […]

                        Canvas: Bulk Edit Assignment Dates

                        Every semester, after you’ve copied content from your last course to the current one, it’s time to go through and […]

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                        Zoom recording options

                        Zoom: In-Meeting Views and Recording Layouts

                        Zoom meeting hosts and participants may change their view in real-time, adjusting the display of content and webcams to suit […]

                        Vol Edge

                        OIT and Student Success Help Give Vols a Leading Edge

                        When it comes to life after graduation, UT Knoxville students now have even more opportunities to develop an edge over […]

                        Related:

                        New in UT Verse, text entry field displaying a new world icon.

                        Hello, UT Verse: What’s New?

                        UT Verse just got a major upgrade—easier and more powerful than ever. You can now use real-time speech-to-text, capture images […]

                        stata 19 New Features

                        Stata 19: Latest Features and Enhancements

                        StataCorp has officially released Stata 19, a powerful upgrade packed with new features designed to expand analytical capabilities, enhance user […]

                        Illustration of a person holding their ID alongside a computer screen displaying the persons identity

                        OIT Identity Verification Measures

                        As part of our ongoing commitment to the security of our campus community, the Office of Innovative Technologies (OIT) would […]

                        May 2025

                        UT Verse Week, June 9-13

                        Have You Considered UT Verse Week?

                        AI Training Opportunities All Week, June 9-13 The Office of Innovative Technologies is pleased to announce UT Verse Week, June […]

                        Find Your Classroom: Select Your Building

                        Teaching This Summer? Use classrooms.utk.edu 

                         If you need help with using the technology in your classroom, check out the classrooms.utk.edu website. You’ll find individualized guides for every campus-hosted classroom as well as general resources […]

                        Related:

                        image of the OIT Website, highlighting Chat, Phone, Online

                        How to Request Help from OIT

                        Whether you need assistance with Duo, UT email, network, software, hardware, or anything else related to using your technology, reach out […]

                        UT Verse AI Assistant, with screen capture of UT Verse and headshots of Steve Chastain, Mark Grieg, and Mikhael Loo

                        Learn More About UT Verse

                        You won’t want to miss these two upcoming UT Verse learning opportunities! UT Verse Week: AI Training June 9–13 This […]

                        Life After Graduation, Image of students clapping in cap and gown at a graduation ceremony.

                        Students: Prepare for Life After UT

                        Congratulations Grads!  With graduation just around the corner, you may be wondering what you will have access to (and for how […]

                        LinkedIn Learning logo and image of a student studying on the floor with a laptop

                        Using LinkedIn Learning as a Teaching Tool

                        LinkedIn Learning is a fantastic resource available to UT Knoxville* faculty, staff, and students. It has many important and wonderful […]

                        Team Premium

                        Teams Premium: New Feature

                        Managing What Attendees See in Meetings Now that Microsoft Teams Premium is available, you can further streamline your meetings with […]

                        Group Work

                        Canvas: Viewing Student Group Uploaded Assignments

                        Student group work is known to promote active learning and engagement. However, there are some instances when unexpected disputes happen […]

                        UT Verse Week, June 9-13

                        Announcing UT Verse Week: AI Training June 9-13

                        The Office of Innovative Technologies invites you to UT Verse Week from June 9–13. These 90 minute virtual workshops ensure […]

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                        Relax for Success: A Five-Video Series from LinkedIn Learning 

                        As we approach the end of the semester, it is important to remember self-care to keep yourself healthy, organized, and […]

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                        Get Your Clicker Points

                        Don’t Lose Out on Valuable Clickers Grades and Extra Points

                        Most instructors have a deadline of two weeks after the start of classes for students to register their clickers. Some […]

                        For Students: Top Seven Tech-Checks to Test Before Finals

                        Finals are upon us, and as you prepare for the end of the semester, consider using this checklist to reduce […]

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                        April 2025

                        Logging in with Crtl+Alt+Delete

                        Computer Sign in Change for Windows Users

                        On May 21, the OIT Information Security team will implement the Ctrl+Alt+Delete keystroke sequence for signing in to all UT-owned […]

                        Steve Chastain and Mark Greig AI Vodcast

                        UT Verse Vodcast Launching May 13 

                        Great news! We’re excited to announce our brand-new vodcast series, UT Verse Unplugged!  Every two weeks, we’ll share simple tips and […]

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                        Join us for AI Wednesadays

                        AI Isn’t What You Think—It’s Better

                        Metaphors matter. Some people are discovering that rethinking how we describe AI can open up entirely new ways to work […]

                        Tip Microsoft Outlook, screen capture of Microsoft Outlook highlighting the Calendar button.

                        Create a Calendar Meeting from an Email in Outlook 

                        Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

                        Image of a computer screen with documents, a paddle lock and a cloud with up and down arrows.

                        UT Vault 2.0 Coming This Week

                        On April 9, 2025, the Office of Innovative Technologies will release a new secure file transfer service along with a […]

                        Canvas by Instructure, Copy this Course and Copy To... buttons highlighted with and arrow pointing to both buttons.

                        Using ‘Copy To’ Instead of ‘Course Copy’ in Canvas 

                        The Canvas Course Copy feature is an effective way for instructors to copy some or all their course materials from […]

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                        Canvas Course Shells for Summer

                        Summer Canvas Course Shells Now Available

                        We know you are anxious to get started with your Mini- and Summer-term course development in Canvas. The course shells […]

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                        Canvas Catalog Advantage

                        Unlocking the Potential of Canvas Catalog

                        Did you know that several University of Tennessee, Knoxville’s colleges, departments, and administrative units are leveraging the power of UT […]

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                        Transferring Ownership

                        Leaving UT? Prepare Before Losing Access to Your Research Software

                        When students, faculty, and staff leave the University of Tennessee, access to all research software, including ArcGIS and Qualtrics, will end on your Left […]

                        Tip Microsoft Outlook

                        Create a Calendar Meeting from an Email in Outlook 

                        Do you ever have an email that includes times to meet someone but there’s not a calendar invitation associated with […]

                        March 2025

                        ArcGIS Before You Leave, image of 3 people in cap and gown

                        ArcGIS Online: Things to Know Before You Leave

                        If you are a student, faculty, or staff member with ArcGIS Online content, you must manage your ArcGIS Online content […]

                        Zoom Workplace, two people seated and talking to others in Zoom

                        Zoom: Co-Host and Alternative Host—What’s the Difference?

                        Our UT Zoom meeting environment supports several user roles, including the leader or host, a co-host, and an alternative host. […]

                        Training Services, Image of two people writing, planning with sticky notes and color swatches.

                        Impact Learners with OIT’s Training Development Services

                        Do you want to elevate your training programs or bring your training ideas to life? OIT offers training development assistance […]

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                        New in UT Verse, text entry field displaying a new world icon.

                        UT Verse: New Online Search Features

                        Did you know that UT Verse can now perform web searches, analyze its findings and provide sources and citations in […]

                        Microsoft Teams Premium

                        Microsoft Teams Premium Has Arrived 

                        As part of our continuous innovation efforts, the Office of Innovative Technologies (OIT) is excited to introduce Microsoft Teams Premium […]

                        Image: Download Rubrics, image of a hand with floating document and folder icons

                        Downloading Rubric Scores in Canvas

                        If you use rubrics in your Canvas course sites, there’s a new feature available: the ability to bulk download rubric […]

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                        February 2025

                        Image of a laptop with a Microsoft Loop logo

                        Reasons to Use Microsoft Loop

                        Microsoft Loop is an innovative tool designed to enhance team collaboration by consolidating numerous elements into a single, cohesive workspace. […]

                        How to order add-ins for Microsoft

                        How to Order Microsoft Add-Ins

                        We are excited to announce the launch of our updated website and order form for Microsoft licenses. This new platform […]

                        UT-StorR, image of a lock

                        Secure Your Research Data with UT-StorR—Your Research, Safeguarded and Accessible

                        The UT-StorR (Secure Tiered Online Research Repository) is designed to provide secure, scalable, and long-term storage for your research data. As we start a […]

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                        Laptop displaying graphs, Bayesain, Approach to Reseach

                        A Bayesian Approach to Research

                        Researchers are shifting towards Bayesian statistical methods, given the increasing resources and computational support for Bayesian modeling. The classical, or […]

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                          Laptop displaying the Microsoft Forms and Teams logos

                          Microsoft Forms: Move a Form to a Microsoft Team

                          The Microsoft Forms application is a great tool to collect information, take surveys, or create an assessment. MS Forms allows […]

                          Canvas logo and a laptop displaying a Canvas course with a video playing

                          Adding Quizzes to Canvas Studio Videos

                          Canvas Studio Video Quizzing provides instructors, graduate teaching assistants (GTA), and course designers with a simple way to create engaging […]

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                          Become a LinkedIn Learning Curator

                          Drive learner engagement by becoming a curator on LinkedIn Learning. As a curator you can create, share, and track learning […]

                          Leveraging Textbook Chapter Questions in Online@UT (Canvas)

                          Are you planning to use textbook questions to assess your students? Using the course import tool, you can seamlessly import […]

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                          Transition to Microsoft 365

                          After careful consideration, the University has decided to transition to Microsoft as our primary university-wide platform for collaboration and productivity […]

                          January 2025

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                          How to Locate Your Files in Teams, OneDrive, and SharePoint

                          If you have ever felt overwhelmed by the variety of storage options and locations to save your files, you are […]

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                          Proceed with Caution When Using ChatGPT and AI Services 

                          With the introduction of ChatGPT and other AI services, there is a great deal of fascination with the technology. As […]

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                          Spring 2025 High Performance and Scientific Computing Workshops

                          HPSC workshop series begins on February 3 OIT High Performance and Scientific Computing (HPSC) is hosting a workshop series this semester […]

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                          Request a Classroom Technology Consultation

                          With spring semester starting soon, you may want to get into your classroom to see what technology is available to […]

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                          Matlab Updates

                          New in MATLAB R2024b

                          MATLAB is a programming and numeric computing platform for engineering and scientific applications, such as data analysis, signal and image […]

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                          Choose Your Own (Training) Adventure! 

                          As the University streamlines its supported software packages, instructors are encouraged to go on a training adventure! Will you take […]

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                          Are You Getting Multiple Invitations to the Same Meeting? It’s Not a Mistake

                          When you get invited to a meeting, are you getting an invitation in Outlook that looks like two invitations stacked […]

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                          Use Multiple Due Dates as Checkpoints in Canvas Discussions 

                          Discussion Checkpoints Feature Update In mid-January, Instructure will release an update to the Discussions tool in Canvas that will allow […]

                          UT Innovative Technologies Symposium

                          Register to Attend the 2025 UT Innovative Technologies Symposium 

                          UT Innovative Technologies Symposium

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                          December 2024

                          Before you sign off for the winter break...

                          Shutting Down, Signing Out, and Logging Off

                          We have a few reminders for you before you unplug for a well-deserved break.   Don’t forget to:  Create an email […]

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                          OIT Training

                          Training Available While You Are Away

                          Continue your learning over the winter break with online workshops! OIT Spring workshop offerings are also available for registration. OIT […]

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                          AI Learning Opportunities Coming This Spring

                          Now that OIT has introduced the new UT Verse AI Assistant to the university community, we have a variety of opportunities to […]

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                          Security Tips When Accessing WiFi

                          While we may be taking a break from the classroom and the office over the next few weeks, the bad […]

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                          Intune Configuration Policy Change: BitLocker Required for All Windows Computers 

                          As part of our ongoing commitment to data security, on December 16, 2024, we are requiring the use of BitLocker […]

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                          Understanding Access to the UT Knoxville Employee Hub

                          SharePoint Web Delivery Platform Before delving into the details about permission, let’s make sure you understand SharePoint sites and hubs. […]

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                          Changes to JMP Licensing

                          JMP recently announced changes to the licensing procedures for universities, including the University of Tennessee, Knoxville. Starting December 12, 2024, […]

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                          Transferring Data to and from ISAAC Made Simple

                          As instructors or researchers working with large datasets on the ISAAC cluster, you understand the critical need for efficient and […]

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                          Manage Your Canvas Course Files to Remain Under Quota

                          Currently, for-credit course sites in Canvas have a file quota of 1GB. While this is a good amount of storage […]

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                          What Can Researchers Do with Secure Enclave?

                          Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

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                          Research Computing Support for Faculty, Staff, and Students

                          Are you a researcher and need help performing statistical analysis, analyzing data, or creating survey questions? OIT offers customized assistance […]

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                          Getting Ready for Finals: Ideas and Options

                          Review our compiled list of assessment ideas and planning resources as you near the end-of-semester finals. ADDITIONAL RESOURCES OIT Website: […]

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                          Secure Enclave

                          What is Secure Enclave, and What Can Researchers Do with It? 

                          Secure Enclave supports research with Protected Health Information and Controlled Unclassified Information which have specific security requirements specified by federal […]

                          November 2024

                          End of Semester Wrap-Up

                          As the Fall semester comes to a close, we know you have a lot of responsibilities at hand before heading into […]

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                          Introducing UT Verse AI Assistant 

                          OIT is proud to introduce the new UT Verse AI Assistant, which is now available to the university community. UT […]

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                          Travel Tips: Safe Web Surfing

                          While you may be traveling over the upcoming holiday break, remember the bad guys don’t take time off. Here are […]

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                          Take LinkedIn Learning Along 

                          Are you planning on taking a trip for the Thanksgiving holiday? Be sure to take LinkedIn Learning with you!  LinkedIn […]

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                          OIT HelpDesk Closed for Thanksgiving

                          The OIT HelpDesk will be closed on Thursday, November 28, and Friday, November 29, for Thanksgiving. While the university is […]

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                          Winter Mini-Term and Spring 2025 Canvas Course Availability

                          We know you are anxious to get started with next semester’s course development in Canvas. Winter Mini-Term 2025 and Spring 2025 Canvas course shells were created […]

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                          When is an Online Survey at Risk for Bot or Fraudulent Responses?

                          One of the main concerns when collecting data using online surveys is that your survey is only completed by your targeted audience and […]

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                          Watch the UT Bioinformatics Symposium Video Recordings

                          Friday, October 18. Attend in person or online. We know that data is driving and informing ALL of the sciences.

                          UT-StorR: A New, Secure Tiered Online Research Repository

                          UT-StorR is a scalable, secure, and high-performance storage solution designed to meet the data storage needs of our research community.  […]

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                          October 2024

                          Tools to Use for Final Exams

                          It’s that time of year again to start preparing for semester final exams. If you are giving your final on […]

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                          Transform Your Training: Custom Solutions with OIT’s Expertise

                          Looking to enhance or create new training for your department? Need help designing, developing, and delivering online professional development opportunities […]

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                          Microsoft 365 Email Encryption

                          Using Microsoft to Encrypt Emails

                          Any university email that contains the following protected or sensitive information must be encrypted: You can send encrypted emails using […]

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                          How to Report a Cybercrime

                          We all know that we should report any cyber incidents to the OIT Helpdesk and eventually OIT Security. This is […]

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                          macOS Sequoia—Wait Before You Upgrade 

                          Apple has released its latest desktop operating system, macOS Sequoia, also known as macOS 15.   As always, OIT recommends caution when […]

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                          Canvas Catalog vs. Canvas

                          Are you familiar with UT Canvas Catalog? OIT recognizes that many faculty, staff, and students are well-acquainted with Online@UT, casually […]

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                          Assign to Reboot

                          New and Improved “Assign To” Feature in Canvas

                          You may have noticed recent changes to how you enter due dates and availability dates in Canvas. Instead of being […]

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                          Protecting Your Research Data: Data Types, Software Tools, and Products

                          Researcher’s Guide to Sensitive Information

                          OIT High Performance & Scientific Computing, OIT Research Computing Support, and the Office of Research, Innovation, & Economic Development have […]

                          September 2024

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                          Increase Your Cyber Security Knowledge All Month

                          October is a special month for online safety, especially for those of us in higher education. It’s National Cyber Security […]

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                          Beware of New IT Scam Targeting Students 

                          There is a new scam targeting students on campus! Scammers are sending emails pretending to be from OIT and telling […]

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                          Partial Least Squares Analysis

                          Partial Least Squares (PLS) analysis is a statistical method that straddles the line between Multiple Regression and Principal Component Analysis […]

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                          Upload Questions Using Akindi Importer

                          Do you have large question banks or individual quizzes to use within Canvas? The Akindi Importer is an Online@UT (Canvas) […]

                          August 2024

                          OIT Offers Support for High Performance and Scientific Computing

                          High-performance computing (HPC) generally refers to the practice of aggregating computing power in a way that delivers much higher performance […]

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                          OIT Can Help Solve Your Training Needs

                          OIT offers assistance with custom training development to departments at the University of Tennessee, Knoxville.   Do you need help with…  […]

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                          Reserve a Computer Lab

                          OIT Computer Lab Services offers a stable and reliable environment for students to complete their academic assignments. Our service includes […]

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                          Search the Knowledge Base for Technology Answers

                          In the Knowledge Base, you can find step-by-step instructions and detailed information on university-provided technology. Here are some of the […]

                          Level Up with OIT’s Exciting New Workshops 

                          The Office of Innovative Technologies (OIT) is rolling out an incredible lineup of Fall workshops, including 15 new workshops that […]

                          Infrastructure for Scientific Applications and Advanced Computing (ISAAC) 

                          The ISAAC Next Generation (ISAAC-NG) cluster is available for use to the university research community. The following equipment is available […]

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                          Using Clickers this Fall? Help Students Create their Account

                          If you are using clickers in your class this fall, you have a new and easy option for helping your […]

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                          HPSC: ABAQUS Available for ISAAC

                          A commercial license for ABAQUS, a computer-aided engineering suite based upon finite element analysis (FEA), is available through UT with […]

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                          June 2024

                          IT Tools and Products to Support Your Sensitive Research

                          For the last several months we have been sharing information about various data types that you may be collecting in […]

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                          UT WIRELESS NETWORKS: What are they, and which one is best for you?

                          If you haven’t thought about the wireless network you connect to on campus, you should. OIT provides two different Wi-Fi networks […]

                          May 2024

                          Check With Us Before You Buy

                          As the end of the fiscal year approaches, we wanted to remind you to check with OIT before buying or […]

                          Export-Controlled Information

                          Do You Collect Export–Controlled Information in Your Research?

                          Export-Controlled Information (ITAR, EAR) includes information that is regulated for reasons of national security, foreign policy, anti-terrorism, or non-proliferation. The International […]

                          April 2024

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                          Do You Collect FERPA Data in Your Research?

                          The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records containing information directly related […]

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                          Secure Data Types--PII

                          Do You Collect Any Personally Identifiable Information in Your Research? 

                          Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Any information that can be used […]

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                          March 2024

                          Secure Data Types -- Controlled Unclassified Information

                          Do You Collect Any Controlled Unclassified Information (CUI) in Your Research? 

                          Controlled Unclassified Information (CUI) was established by Executive Order 13556 (2010) and is government-created or owned information that requires safeguarding or dissemination […]

                          January 2024

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                          Do You Collect Any Protected Health Information in Your Research?

                          Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]


                          Secure Data Types - PHI

                          Do You Collect Any Protected Health Information in Your Research?

                          Protected Health Information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA). PHI is any information in […]