865-974-3117 or 1-877-974-3117 (toll free)
LiveOnline@UT (Zoom) is the UT-branded name for the software used to deliver live, interactive classes via the Internet.
For more information on the types of Zoom accounts available and for information on how to activate your Zoom account, visit our Getting Started page.
During the semester - Between 8am - 8pm, Monday-Thursday and 8am - 5:00pm on Friday call 865-974-3117 or 1-877-974-3117 (toll free)
After 8pm and on weekends -
Step 1Contact the OIT HelpDesk at 865-974-9900 or submit a ticket online (http://help.utk.edu).
Step 2Search for key terms and the latest troubleshooting tips in the OIT Knowledge Base (http://help.utk.edu/kb/).
Step 3Review the sections for Instructors and Students, including resources and best practices, via the menu on the left.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System