865-974-3117 or 1-877-974-3117 (toll free)
LiveOnline@UT (Zoom) is the UT-branded name for the software used to deliver live, interactive classes via the Internet.
For more information regarding the different types of LiveOnline@UT (Zoom) accounts available and how to activate your account, visit our Getting Started page.
During the semester - Between 8am - 8pm, Monday-Thursday and 8am - 5pm on Friday call 865-974-3117 or 1-877-974-3117 (toll free)
After 8pm and on weekends -
Step 1Contact the OIT HelpDesk at 865-974-9900 or submit a ticket online (http://help.utk.edu).
Step 2Search for key terms and the latest troubleshooting tips in the OIT Knowledge Base (http://help.utk.edu/kb/).
Step 3Review the sections for Instructors and Students, including resources and best practices, via the menu on the left.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System