865-974-3117 or 1-877-974-3117 (toll free)
LiveOnline@UT (Zoom) is the UT-branded name for the software used to deliver live, interactive classes via the Internet.
This page is currently under construction as we transition from Bb Collaborate to Zoom. For more information on Zoom, visit the Zoom-Getting Started page on the lower left of the page menu.
Welcome to our LiveOnline@UT (Zoom) resource site. Are you interested in learning more about the Zoom application? Visit the Zoom Getting Started page for more details including a description of the Zoom online meeting environment, which Zoom account is right for your needs, and how to create your Zoom account.
Please note that a Zoom account is not necessary to attend an online meeting. Only those users who plan to schedule and lead an online meeting will need a LiveOnline@UT (Zoom) account.
During the semester - Between 8am - 8pm, Monday-Thursday and 8am - 5:00pm on Friday call 865-974-3117 or 1-877-974-3117 (toll free)
After 8pm and on weekends -
Step 1Contact the OIT HelpDesk at 865-974-9900 or submit a ticket online (http://help.utk.edu).
Step 2Search for key terms and the latest troubleshooting tips in the OIT Knowledge Base (http://help.utk.edu/kb/).
Step 3Review the sections for Instructors and Students, including resources and best practices, via the menu on the left.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System