The ISAAC Secure Enclave is a special resource for use by University researchers. To request access to the Secure Enclave one needs to obtain and fill out a Secure Enclave Intake Form and obtain the approval from the Office of Research. The Office of Research needs to be aware of, review, and authorize all sponsored and unsponsored research that may involved sensitive information that uses the ISAAC Secure Enclave. The Secure Enclave intake form is available here (requires University authentication to obtain)
Please note that the Secure Enclave Citrix environment is used to access the Secure Enclave. Please view the video below for instructions on how the access the UT Secure Enclave. For text-based instructions, please review the steps outlined below th e video player.
In addition to a web browser, you will need the Duo app on your mobile device. For iOS users, download the app from the Apple App Store. For Android users, download it from the Google Play store. For more information on Duo, please visit the 2FA website.
Follow these steps to access the UT Secure Enclave. The video above demonstrates the login process.
Accounts that are not used for one year are disabled. If you believe your account has been disabled due to inactivity, please contact the OIT Help Desk (https://help.utk.edu).
If you know your current NetID password and desire to change it, navigate to the password management page and log in. Once you authenticate with your username, password, and Duo, continue through the account protection prompt. Specify a new password that complies with UT’s password policies and accept the AUP (acceptable use policy) to change your NetID password.
If you do not know your current NetID password and desire to change it, navigate to the password reset page. Provide the necessary information to authenticate, then continue through the account protection prompt. Provide a new password that complies with UT’s password policies and accept the AUP to change your NetID password.
If you continue to have issues with your NetID password, please submit a ticket to the OIT HelpDesk.
At the time of this writing, the Secure Enclave does not support X11 forwarding.