Panopto is a cloud-based service that allows users to record, share, review, and edit video captures from their desktop, laptop, and mobile phones.

Important Update: Panopto Content Retention Policy Begins January 6, 2026

We’re making a few changes to how Panopto content is stored to keep things running smoothly, reduce security risks, and manage costs. Here’s what you need to know:

What’s Changing?

• Archiving: Videos in Canvas course folders will be archived if:
  • They were created 5+ years ago, or
  • They have not been viewed in 2+ years.

• Deletion: Archived videos will be permanently deleted after 4 years in the archive.

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Important Details

• Archiving and deletion happen twice a year (January & June).
• Archived videos won’t play until restored (content restoration and access can take up to 48 hours).
• No notifications are sent before archiving or deletion.
• Want to keep your content? Move it to My Folder or a Department folder.
• Reference copies in course folders are also included in this policy.

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This policy will be reviewed periodically and may change as needed.

Have questions?
We’re here to help! Email us anytime at dms@utk.edu

Benefits

• Ease of sharing, recording, and editing captured video content
• One-stop shop functionality within Canvas
• Automatic conversion of Zoom Cloud recordings to your private Panopto Meeting Recordings folder after you start using Panopto.

Features

• Canvas and Zoom integration
• Record video presentations with slides from a browser (Panopto Capture) or the Panopto Desktop Recorder application
• Manage and share recorded content within Canvas
• Upload and edit recordings and slides within Panopto
• Automatic machine captioning and caption editing tool available. Zoom Cloud recorded meeting captions automatically import to Panopto.
• Search recordings for what is said aloud and what is displayed as text in PowerPoint slides
• Engage with discussion threads during live events (requires log-in) as well as Q&A and quizzes during pre-recorded events
• Save notes and bookmarks personalized to you within each video
• Training and documentation available directly from Panopto and OIT
• OIT Webcasting services is powered by Panopto to deliver live and pre-recorded webcasts

What do you need to do?

I want to create and manage video outside of Canvas.

• Most users will experience and manage Panopto content through Canvas, however, instructors and staff may also access Panopto directly via the Panopto web interface. Follow these instructions if you are an instructor or staff and would like to manage Panopto content outside of Canvas using the Panopto web interface.

I need to digitize and host videos for my class.

• OIT’s Digital Media Services (DMS) provides support for instruction through the digitization and conversion of course materials into usable media formats. Videos are hosted for a limited time on secure, OIT supported hosting solutions (Panopto). Learn more about digitizing services and video hosting.

I want to record my classroom lectures.

• Visit classrooms.utk.edu to learn how to capture your in-classroom lectures.
• If you do not see the green “Create” button at the top of your screen in the Panopto interface, please follow these instructions FIRST before proceeding.

I want to attend training or learn on my own.

• Register for a live workshop. OIT Panopto workshops are offered throughout each semester.
• Visit the OIT KnowledgeBase. Step-by-step instructions on using Panopto
• Watch video instructions. Learn more about the platform from Panpoto.

  Try starting with these two videos:

Panopto Support

• Visit support.panopto.com for more information directly from Panopto

For more information or to request training, contact the OIT HelpDesk online or by phone at 865-974-9900.

FERPA Guidelines for Panopto

OIT currently has Panopto settings in place that support UT security guidelines. Please be aware that any content that UT faculty and staff create or post to Panopto should also follow FERPA guidelines. Protecting data and confidential information contained in any videos posted is the responsibility of each content creator to ensure information is not improperly shared. Instructors and students alike should take care not to share FERPA protected information in video recordings. If you are unsure about FERPA best practices, please refer to FERPA information provided by UT and as well as the FERPA training provided on the K@TE platform.