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​“Web accessibility means that people with disabilities can use the Web. More specifically, Web accessibility means that people with disabilities can perceive, understand, navigate, and interact with the Web, and that they can contribute to the Web.” (Web Accessibility Initiative). Federal websites must meet the requirements of Section 508 of the Rehabilitation Act that provides standards for Internet accessibility.

Active Learning
​Refers to a learner’s involvement in the process of one’s own learning, made possible by frequent opportunities for interaction and feedback with the instructor, materials, and other learners.

​The Americans with Disabilities Act of 1990 requires schools, universities, businesses, and agencies to supply reasonable accommodations to individuals with disabilities to ensure equal access to services and programs. (UT Student Disability Services)

​Rapid display of a sequence of images to create an illusion of movement.

Application Sharing
​In LiveOnline@UT (Zoom), a function that allows moderators or participants to share applications (e.g., websites, Excel files, and Microsoft Word documents).

Archived Recording
​In LiveOnline@UT (Zoom), a stored recording of a live online session that can be accessed by learners and instructors once a class session is over.

​Time-delayed communication that occurs when communicators are not in the same time and place.




Courses that offer learning materials and resources online in a synchronous and/or asynchronous format, as well as learning that occurs in a traditional face-to-face format.

Contracted form of “web log,” it’s an online chronological collection of personal commentary and links (EDUCAUSE). The Online@UT (Canvas) assignment feature can be used for individual and group blog writing assignments (e.g., student and instructor journals).​

Breakout Rooms
In LiveOnline@UT (Zoom), a feature that allows the instructor to put students into small groups for real-time two-way audio conversations.​




Canvas is the University of Tennessee-Knoxville’s learning management system. Online@UT is the university-branded name.

Chat, a.k.a., Instant Me
​An online conversation tool in which participants send real-time text messages to one another via a computer.

​A student learning and collaborative space in UT’s Hodges library that provides OIT and library services driven by student needs. The Commons website.




Discussion Board
​An asynchronous online communication tool by which participants can post items (e.g., video, text, photos) and respond to other posts.

Distance Education
​A method of offering learning resources and education to students at a distance, which may or may not include online learning methods, conferencing, satellite centers, etc., without a required face-to-face format.




The extent to which a learner is involved in the learning at hand, promoted through problem-based learning, project-based learning, opportunities for reflection, feedback, and interaction with other learners.​




​A social networking website where users can create personal profiles; communicate with friends; create groups; and share messages, photos, and other media; and use various web applications. Facebook website.

As used in LiveOnline@UT (Zoom), a method used by instructors to get quick responses from participants by using the polling buttons, chat, or audio.​

The design and appearance of a document (e.g., text size, font type, spacing).​

Formative Evaluation
Assessment of the effectiveness and efficiency of a course, so that information gained can be used to make changes and improvements to the course.​




Hybrid/Blended Courses
​Courses that offer online learning materials and resources in a synchronous and/or asynchronous format as well as learning that occurs in a traditional face-to-face format.

​Text or image on any web page or online document that, when clicked, causes related information to be displayed.




Instant Messenger/IM, a.k.a., Chat
An online conversation tool in which participants send real-time text messages to one another via a computer.​




Learning Consortium at UTK
A group of UTK faculty, students, and administrators who meet regularly to discuss issues related to teaching and learning.​




Macintosh computers.​




​An online platform that allows people and organizations to create their own custom social networks. Ning website.




​UT Office of Information Technology. OIT website.

Online Course/Learning
​A course that is delivered via the internet and is comprised of instructional materials designed and developed to be student-centered and uses a variety of tools and techniques to facilitate communication and convey the subject matter.




Personal Computer. Usually refers to a computer using Windows software.​

Persistent Link
​A permanent link to an article in a library database, as opposed to a link that is generated for a single session.

A series of recorded audio or audiovisual files that are released episodically and can be downloaded to a computer or mobile device.​




The act of thoughtfully considering new information and making connections between what is already known and what is being learned.​

A scoring scale used to assess student performance along a task specific set of criteria. More information.​




​An Internet and videophone service that enables two-way audio and video between users. Can be useful for extending office hours or making connections with students in a distance environment. Skype website.

Skype for Business
A collaboration tool for instant messaging (IM), voice or video calls, and online meetings. Skype for Business at UTK.

Social Networking Service
​Social networking services are online services, platforms, or sites that focus on facilitating the building of social networks or social relations among people who share, for example, interests, activities, or backgrounds. Facebook is an example of a social networking service.

Streamed Media Content
​Data, delivered from a server to a host, that represents information that must be delivered in real time. This could be video, audio, graphics, slide shows, web tours, combinations of these, or any other real time.

Student Disability Services (SDS)
​A UT department that provides accommodations, services, and awareness to the University of Tennessee students, the overall campus community, and the general public. Student Disability Services website.

Studio, The
A UT Libraries multimedia production lab. Open to UT students, staff, and faculty, the Studio provides media equipment, computers, software, and consultation services to assist users in the creation of multimedia-enhanced educational products. The Studio website. ​

Type of communication that occurs when participants, located in different places, are able to communicate in real time, for example, through text-based chat or two-way audio/video tools.​




Teaching & Learning Innovation (TLI)
Teaching & Learning Innovation engages faculty in the creation and implementation of educational experiences and environments that are transformative, innovative, inclusive, and outcomes-focused. Teaching & Learning Innovation website. ​

Two-Way Audio-Video
Two-way real-time communication via computer using audio and/or video.​




Web address; Uniform Resource Locator (e.g. is the URL for the University of Tennessee-Knoxville’s website.)​




A tool used for virtual meetings in which all participants are connected by real-time audio and video.​

Referring to computer-mediated representation of an individual and her/his activities.​

​Malicious computer program that can damage other computers, usually downloaded without the user’s awareness.




Web 2.0
​Websites that allow participants to modify the content of the site, provide application software for participants to use, allow users to share information, such as blogs, wikis, and social networking sites.

A built-in (or attached) camera that allows the user to transmit video to other users.

A collaborative website in which participants create and modify the content, e.g., Wikipedia.​




Zoom, a cloud-based technology, allows faculty, staff, and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS, and Android mobile devices. Zoom also includes free telephone bridging, so you can bring in participants via telephone as well. The Zoom recording feature will allow you to save a session for future reference and/or send it to those who are unable to attend. LiveOnline@UT is the university-branded name.