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Instructional Support


Campus Resources

Take advantage of these UTK campus resources to assist you in your online course development and teaching.

OIT Instructional Support

The Office of Innovative Technologies (OIT) Instructional Support provides technical assistance, training, and support for the following technology tools:

  • Online@UT (Canvas), a course platform for degree-based education 
  • Canvas Catalog, a course platform for non-degree education 
  • LiveOnline@UT (Zoom), video conferencing 
  • Digital Media Services, digitization of instructional materials 
  • G Suite for Education, online productivity suite from Google 
  • Microsoft365, online productivity suite from Microsoft 
  • Technology-enhanced classrooms (TEC) 
  • Personal Response Systems (Clickers) and more.

In addition, OIT provides expertise and support for: 

  • Assessment and Academic Integrity 
  • Accessibility
  • Visual Design for Instruction
  • Creating Lecture Recordings 

Access details and information on how to get help at the OIT Instructional Support page.

Digital Learning

Digital Learning provides support to colleges and academic units for all work related to online education, including program ideation and development, curriculum mapping, and course design and development.

Further Learning

Essential Reading

  • Boettcher, J. V., & Conrad, R. M. (2016). The online teaching survival guide: Simple and practical pedagogical tips (2nd ed.). San Francisco, CA: Jossey-Bass.
  • Conrad, R. M., & Donaldson, J. A. (2011). Engaging the online learner: Activities and resources for creative instruction (Updated ed.). San Francisco, CA: Jossey-Bass.
  • Ko, S., & Rossen, S. (2017). Teaching online: A practical guide (4th ed.). New York, NY: Taylor & Francis.
  • Manning, S., & Johnson, K. E. (2011). The technology toolbelt for teaching. San Francisco, CA: Jossey-Bass.
  • Smith, R. M. (2008). Conquering the content: A step-by-step guide to web-based course development. San Francisco, CA: Jossey-Bass.
  • Thormann, J., & Zimmerman, I. K. (2012). The complete step-by-step guide to designing and teaching online courses. New York, NY: Teachers College Press.

Additional Reading

  • Barnes, S. B. (2012). Socializing the Classroom: Social networks and online learning. Lanham, MD: Lexington Books.
  • Bender, T. (2012). Discussion-based online teaching to enhance student learning: Theory, practice and assessment (2nd ed.). Sterling, VA: Stylus Publishing.
  • Lehman, R. M., & Conceição, S. C. O. (2010). Creating a sense of presence in online teaching: How to “be there” for distance learners. San Francisco, CA: Jossey-Bass.
  • Pacansky-Brock, M. (2013). Best practices for teaching with emerging technologies. New York, NY: Routledge.
  • Palloff, R. M., & Pratt, K. (2005). Collaborating online: Learning together in community. San Francisco, CA: Jossey-Bass.
  • Palloff, R. M., & Pratt, K. (2007). Building online learning communities: Effective strategies for the virtual classroom (2nd ed.). San Francisco, CA: Jossey-Bass.
  • Palloff, R., & Pratt, K. (2009). Assessing the online learner: Resources and strategies for faculty. San Francisco, CA: Jossey-Bass.
  • Rennie, F., & Morrison, T. (2013). E-learning and social networking handbook: Resources for higher education (2nd ed.). New York, NY: Routledge.
  • Richardson, W. (2010). Blogs, wikis, podcasts, and other powerful web tools for classrooms (3rd ed.). Thousand Oaks, CA: Corwin Press.
  • Salmon, G. (2013). E-tivities: The key to active online learning (2nd ed.). New York: NY: Routledge.

Journals of Online Teaching & Learning