Creative Cloud and Captivate are included in the University of Tennessee Adobe contract. Licensing for them is based on specific, named users, and requires UT to assign licenses to a specific employee for all products. This offering is available for departmental purchase only.
Submit your request to VolTech online at www.utvolshop.com/adobe. Annual Renewals should be placed separately from requests for a new license.
Please note that you will need the following information:
Installing Creative Cloud in a student computer lab
Named licensing is required for departments that support a student computer lab or a staff training lab. Eligible faculty, staff, and students can log in to use Adobe Creative Cloud. Departments must purchase Creative Cloud for the cost of one license per machine. Note that dual-boot machines will require a license for both operating systems
Once the Captivate license is assigned, you will receive installation instructions by email. Once you download and install the software, sign in following the instructions in Step 2 below.
*Creative Cloud Pricing is only valid for UT Knoxville, Institute of Agriculture, and UT Space Institute departmental purchases.
If you are with the Health Science Center, UT Chattanooga, or UT Martin, please check with your respective HelpDesk for additional information.
If you are with the UT System Administration or the Institute of Public Service, please check with your respective Chief Information Officer for additional information.
The annual purchase year is a fiscal year (July-June). For continued use of these products, departments must renew by July 1st of the following fiscal year. Purchases in May or June will also be active for the following fiscal year.
Adobe Creative Cloud Express, formerly Adobe Spark, is available for those with a Creative Cloud license. Creative Cloud Express is a web and mobile-based graphic creation solution that enables you to create and share impactful visual stories easily. Sign in with your UT account at www.adobe.com/express/ to get started.
UTK Staff: Once you have purchased your Creative Cloud license from VolTech and received the confirmation email from Adobe, follow the instructions below to download and install the Creative Cloud applications.
Before you install the new applications, please remove any Creative Cloud application, including Acrobat, from your computer.
Sign in at adobe.com with your NetID@tennessee.edu username to download, install, and access the Creative Cloud applications.
Before you can install any of the individual applications, you must first install the Creative Cloud Desktop App. Once installed, you can pick and choose which Creative Cloud applications to install on your computer.
When you close an application or turn off your computer, you will not be automatically logged out of your Adobe session.