The Canvas Support Team recommends using official UT Knoxville Canvas documentation whenever you need instructions or troubleshooting help. While guides from other institutions may be well written, they are often tailored to that school’s specific Canvas setup, settings, tools, and policies. As a result, the steps you find on other websites may not match how Online@UT (Canvas) works at our university. 

For the same reason, AI-generated instructions that appear in web searches or browser summaries can be inaccurate (and sometimes significantly so). To ensure you’re using guidance that applies to the Knoxville campus, please rely on the following resources: 

• Online@UT (Canvas) 

• Canvas Administration 

• Canvas for Instructors 

• Canvas for Students 

• Canvas Studio 

• Canvas Key Dates 

• Online@UT (Canvas) Knowledge Base articles 

• UT Knoxville Canvas Catalog Knowledge Base articles 

• Online@UT (Canvas) Resource Guide 

• UT Canvas Catalog 

If you have questions or run into an issue, please contact the Canvas Support Team for assistance.