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Welcome to the University of Tennessee, Knoxville!
We’re here to help you with all of the technology services you will use while at UT. Consult these helpful guides to learn about options, processes, policies — all things UT OIT!
When You’re Admitted or Hired
When you’re admitted or hired, you are assigned a university NetID. Your NetID gives you access to a variety of university applications and services and allows you to register for classes. Know your NetID and password before coming to campus for orientation. Your NetID also gives you access to UT email, which will be the primary way the university will contact you; be sure to frequently check your UT email.
Getting Started: STUDENTS
Get the most out of your time at UT! Whether you need help connecting to the wireless network, accessing software (for personal and school use), learning a new skill, or more, we’re here for you!
Getting Started: GRADUATE STUDENTS
Starting your graduate degree? We’ve got you covered with comprehensive instructional support for both teaching and learning, as well as robust research services to empower your academic journey and research endeavors.
Getting Started: Staff & Faculty
OIT offers a wide variety of IT support with the goal of making you successful in your job. Whether it’s connecting to the wireless network, accessing software (for personal and school use), learning a new skill, or more, we can help!
Need technology help?
We’re available by phone, in person, chat, and online.
The OIT HelpDesk provides IT support for faculty, staff, and students. It’s your first place to start when you need assistance with technology at UT.
- 865-974-9900
- Walk-In HelpDesk: The Commons @ Hodges Library See hours of operation
- Online Contact Form and Knowledge Base: help.utk.edu
- Chat: oit.utk.edu/chat