Explore
Write
Chat
Call
Are You New—All Employees
Welcome to the University of Tennessee, Knoxville!
We’re here to help you with all of the technology services you will use on campus. Whether it’s connecting to the wireless network, accessing software (for personal and school use), learning a new skill, or more, we can help!
Getting Connected
Access Your Accounts
- Locate Your NetID and Set Up 2FA
All faculty and staff are assigned a Network ID (NetID) when they start working at UT. Your NetID is the username associated with your University of Tennessee accounts and is the first part of your University email address, e.g. your-NetID@utk.edu.
Step 1: Look up your NetID and create your password.
Step 2: Sign up for two-factor authentication. - Set Up Your UT Email account
Learn more about your UT email, including instructions for logging in, configuring Outlook, or your smartphone.All of your official University communication will be delivered through your UT email account including messages from the Chancellor, Provost, Payroll Office, and Human Resources.
Set Up Your Office Phone
- Telephone Services
Request departmental office phones, cell phones, long-distance code, and other voice services, set up a conference call with Zoom, and find user guides for all phone services.
Register for the UT Network
- Register your devices to use UT’s network
You can register your computer, smartphone, and other mobile devices to use UT’s network.
Resources for Working
- Download and Sign into Zoom: Connect with your colleagues and students online via Zoom by signing in with your NetID and password. Use the Single-Sign On (SSO) option for the best experience.
- Online Storage and Collaboration: OIT offers several solutions for storing your files and collaborating with colleagues, including Microsoft 365 and Google.
- Software/Applications available to faculty, and staff: UT students, faculty, and staff can get access to many software packages through their connection to the university, often at a reduced cost or no additional charge.
Visit the OIT Service Catalog
Once you are connected, discover all of the services available to you through OIT.
Here are a few recommendations:
- Desktop Support: Computer and mobile device support.
- Computer purchases: Each college, department, or institute at UT can place a hardware order with any vendor that has an active UT hardware contract.
- Workshops and Training: Hands-on, face-to-face workshops, and online training.
Stay Informed — Subscribe to OIT Newsletters
OIT shares the latest technology updates from upcoming workshops, the latest cool software available, scheduled changes to enterprise software, and the current cybersecurity threats on campus. Signing up to receive OIT’s email newsletters is the best way to stay informed. Sign up today!
- OIT Instruction & Research: The OIT Monthly Instruction and Research Support newsletter focuses on services available to instructors, GTAs, and researchers.
- OIT Weekly Technology Updates: Join the listserv to receive a weekly email digest of UT Knoxville’s latest technology updates and events.