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Are You New – Students

Welcome to the University of Tennessee, Knoxville!
We’re here to help you with all of the technology services you will use on campus. Whether it’s connecting to the wireless network, accessing software (for personal and school use), learning a new skill, or more, we can help!

When you’re admitted, you are assigned a university NetID. Your NetID gives you access to a variety of university applications and services and allows you to register for classes. Know your NetID and password before coming to campus for orientation. Sign up for two-factor authentication to protect your NetID and password.

Be prepared for the semester.

OIT wants you to succeed in your academic endeavors. Learn more about what services and resources we offer, including:

Need technology help? We’re available by phone, in person, and online.

OIT HelpDesk:

The OIT HelpDesk provides IT support for all students.
It’s your first place to start when you need assistance with technology at UT.

OIT Student Computer Support

Bring in your laptop or desktop computer and receive assistance for network registration, software installation, operating system support, spyware/virus removal, and more

OIT Knowledge Base:
OIT Website: