Finals are upon us, and as you prepare for the end of the semester, consider using this checklist to reduce the risk of technology glitches. 

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1. Familiarize yourself with Proctorio—the online proctoring service integrated with Canvas. 

• Review the OIT Proctorio Guide for Students.
• Contact Proctorio for assistance:
  • The easiest way to access support is via live chat. Simply click the extension icon in the upper right-hand corner of your browser before, during, or after the exam.
  • Email:  Email Proctorio Support (support@proctorio.com)

2. Complete a Proctorio practice quiz to ensure your computer equipment runs properly.

• Self-enroll in this Proctorio course site to test your equipment

3. Download and install the correct browser extension for Proctorio.

• https://getproctorio.com

4. Connect to eduroam when taking exams on campus.

• Read the Knowledge Base article, Connect to the eduroam Wireless Network | Windows or macOS

5. Check your username and password.

• Don’t wait until the last minute: Check your access by logging in to any resources you may need for studying or completing finals. 

6. Keep your devices in top working order.

• Locate chargers for all of your devices and make sure they are charged before the big day.
• Install updates for your computer’s operating system and all applications.

7. Remember to relax.

• LinkedIn Learning has many videos on mindfulness, relaxation, building routines, and organization. Relax for Success Using LinkedIn Learning

For additional help, contact the OIT HelpDesk at 865-974-9900.