The OIT HelpDesk will be closed on November 27-28 for the Thanksgiving Holiday. While the university is closed, we will continue to monitor the network, email, and major OIT applications.  

How to find answers while the university is closed: 

• Ask Smokey, the OIT AI Chatbot, available throughout the OIT Service Portal. 
• Review available services via the OIT Service Catalog.  
• Find answers in the OIT Knowledge Base.  
• Check the status of IT systems via the OIT Status Page.