With the fall semester underway, let’s review a few noteworthy items to avoid unexpected interruptions while using LiveOnline@UT (Zoom).

End of Support Notice: Windows 32–bit

Zoom will end support for Windows 32-bit devices. The final Zoom Workplace version that is compatible with Windows 32-bit devices will be released on November 17, 2025. After this date, users on Windows 32-bit devices are encouraged to upgrade to Windows 64-bit devices to ensure compatibility with Zoom Workplace app releases.

• Don’t know if you have a Windows 32-bit device? Review the FAQs for instructions on how to check your Windows device on Microsoft’s Support website.
• For more information, please review Zoom’s article regarding this change on the Zoom Support website.

Do you need a UT Zoom Licensed (Pro) account?

New faculty, staff, and students can activate their account anytime on the UT Zoom Web Portal (tennessee.zoom.us) by selecting the Create or Edit Your Account button and signing in with your UT NetID and password. Please note that it’s important to always access your UT Zoom account using the Single Sign On (SSO) option. (This guide explains how to access your UT Zoom account using single sign on, how to download the Zoom client, or access Zoom through a browser.)

• UTK faculty and students will receive a Licensed (Pro) account upon activation.
• Staff may request a UT Zoom account upgrade via the OIT Online HelpDesk form.

Be sure to update to the latest version!

Having the latest version of the Zoom Workplace application installed ensures you have access to the most current tools and features, latest fixes, and important security updates.

Additional Resources

Visit the LiveOnline@UT (Zoom) Website for even more Zoom tips and support guides.