Emergency phones are located across campus to communicate with UT Police, E-911, university administration, and/or other agencies in an emergency situation. These emergency phones include blue, elevator, area of refuge, and administrative (power fail). As always, when calling 911 in an emergency, remain on the line with the dispatcher until all information and instructions are given.
If using Voice over Internet Protocol (VoIP), read and agree to the UT 911 Acknowledgement Statement (PDF).
Telephone Services maintains an extensive infrastructure, consisting of copper and fiber – both underground and aerial. Considering the nature of the signals transmitted via the campus infrastructure, crucial services could be disrupted in the event of damage. If an outage occurs, contact Telephone Services by email or call (865) 974-3121.
The university maintains a relationship with the Tennessee 811 service to prevent the possibility of service interruptions for the campus community. To reach the Tennessee 811 service, call 1-800-351-1111, or from the Knoxville area, call 811.
Upon request, OIT Communications provides written estimates for the services provided within the group. Contact Telephone Services for more information.