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Telephone

Conference Calling

Conference calls are managed by individual accounts on the hosted Zoom audio conferencing system. You may request a Personal Audio Conference (PAC) account which provides a personal meeting room and toll-free access. PAC calls are $0.10 per minute. To obtain this service, create your Zoom user account and then email your request to telephoneservices@utk.edu. Your request should include your name, NetID and account number for billing. You are not required to have a PAC account to use the Zoom system, however, you will not have the toll-free numbers for personal conferences.

Getting Started

The following steps will get you Zooming in no time.

  1. Go to https://tennessee.zoom.us.
  2. Click on the Create or Edit Account button.
  3. Login with your UT NetID and NetID Password.
  4. A Zoom Basic account will be provisioned for you. (Faculty and staff may request a Zoom Pro account. To request a Zoom Pro account, please complete steps above and then submit a ticket.)

For additional assistance, please call 865-974-6648.

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