Microsoft Skype for Business will be retired in July 2021. Microsoft is recommending Teams as a replacement for Skype for Business.
MS Teams is an app to help you collaborate, communicate, and share files in a single area with a select group of people. You can manage access for the entire team and create channels or groups to allow sub-sets of employees to work and communicate on different topics. A typical Team comes prepopulated with a single channel: General. Channels start with a few standard tabs:
Teams has the following limitations on the numbers of people who can participate:
Note for privacy: There is no way to suppress your personal information from other team members within a Team. Participants will see your email address and your phone number, if that information is viewable within the University of Tennessee online directory.
Log on to Microsoft 365 with your NetID and Password. And Select the Teams Icon
Note: If you have not used Teams before, you may need to select All Apps.
A Channel provides focused conversation and file sharing within a Team. Create Channels for different groups in your team based on projects or team functions. Learn how to create and use Channels.
Each Channel is built around a topic like “Projects” or “Newsletter Articles” where you can have conversations about those topics and share related files. Perhaps you want a Channel where team members can ask questions, if so, create a channel called “Q&A.”
Each Channel has a Files tab associated with it. When your Team was created, Microsoft also created a Group in the background. Documents saved to the Files tab within a specific Channel will be associated only with that Channel.
The Chat app, available within the Teams app is used when chatting with different members of your team or staff from anywhere within the University of Tennessee. You can easily end up with many conversations, making tracking and locating conversations challenging. Imagine a team of 5 individuals sharing information throughout the day. You could have as many as 120 different conversation combinations.
Pin a Chat: If you have Chats that you to return to frequently, pin them to the top of your Chat list. This will prevent them from getting buried among the various Chats you might have with your co-workers. Learn how to pin a chat from our knowledge base article.
Re-name a Chat: Title each Chat to provide context for your various conversations. Do you have three people you usually communicate with regarding administrative tasks? Re-name your Chat with those three people “Administrative Tasks.” To rename a Chat, check out our OIT Knowledge Base article.
You can use Teams to communicate with your whole office, create breakout rooms, create project teams, have video-based chats, and more. Chats can be text, voice over internet calls, or video calls.
Within a Team, you can have conversations within the Channels. The General Channel includes all team members. Each Channel can be a focused conversation.
Use Channels for:
Use Chats to:
You can add individuals who are external to the University to your Teams as guests. The guest can participate in both Teams and Channels, receive and respond to Channel Posts, access files within Channels, participate in communication, join video meetings, and collaborate on documents.
Share files with your co-workers. Check out this five-minute video for sharing files in Teams.
Or see our instructions for uploading files to your channel.
You can make announcements and send notifications, so all your co-workers see them. Additionally, you can mark a message as important to make sure it’s not missed.
Notifications are a message that tags everyone in the team. They will receive a notification that a message is waiting for them. Learn more about notifications.
Announcements are a better way for people to see your post in chat. Use an announcement for notifying all your co-workers about something they need to do. Learn more about announcements.
Files can be uploaded into each Chat Channel. A Channel is like a specific conversation you set up in your Team. Learn how to upload files.
LinkedIn Learning Resources for Microsoft Teams
In this LinkedIn Learning Collection, you’ll find fifteen different Courses and Videos relating to the different features and capabilities available within Microsoft Teams. Here are the titles of different videos and courses:
OIT recommends downloading the Teams desktop application from here: https://teams.microsoft.com/downloads.