Two-factor authentication (2FA) is required for departmental accounts.
On June 15, 2022, two-factor authentication was enabled for the OIT Public LAMP environment (linux.oit.utk.edu). You will now receive a Duo prompt when connecting to your Public LAMP account within your SSH or SFTP client. In addition, WordPress updates will require a manual update and upload process. If you are using a virtual host or vanity URL with your Public LAMP account, you may continue to use the Dashboard to update WordPress.
How to Manage 2FA for Shared Mailboxes, Departmental NetIDs, Website and Application Access
OIT has a few recommendations for handling two-factor authentication for departmental email accounts based on how you are using that account. Read on to determine which option is best for you!
When multiple team members need to send and receive email from a single email account, select a Shared Mailbox. With Shared Mailboxes, you can:
Contact the OIT HelpDesk to get started
- Log in with YOUR NetID and password to access the department’s email.
- Access with Outlook for the PC, Outlook for the Mac, or Outlook on the Web.
- Send and receive email.
- Forward email to an alternate email address.
- Manage access using Active Directory groups.
- Convert your departmental NetID to a shared mailbox. It’s a quick, easy process!
With a departmental NetID, you can
Add 2FA to your Departmental Account
WEBSITE AND APPLICATION MANAGEMENT
Are you using your departmental accounts for websites? Managing applications? Background processes?
If you are using OIT’s Public Linux Environment or OIT-Supported WordPress to manage your website, follow these detailed instructions Duo 2FA: Manage Two-Factor for Departmental NetIDs.
Do these scenarios not fit your needs? Are you using a departmental account to manage or run a service? Contact the OIT HelpDesk to discuss the best solution for you.