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Information Security

Stay Safe and Connected: The Importance of Reporting Incidents to OIT



In today’s ultra-connected world, where technology is interwoven into every aspect of our lives, it’s essential to stay vigilant about our digital security. As part of the University of Tennessee community, we all share the responsibility to safeguard not just our own information but also the integrity of our university’s systems and data. That’s where the Office of Innovative Technology (OIT) comes into play.

Why Should You Report?

You might wonder why reporting a seemingly small glitch or an odd email matters. Here’s why:

  • Prevent Escalation: Like catching a cold early on, reporting an incident promptly can prevent it from turning into digital pneumonia that could cripple personal data and university systems.
  • Knowledge is Power: Each report contributes to a bigger picture, helping OIT identify patterns and prevent widespread issues.
  • User Empowerment: When you report an issue, you’re taking control and not letting tech troubles dictate your day.

Benefits

Reporting incidents may sound unimportant, but it has tangible benefits for everyone:

  1. Ease of Mind: By alerting OIT about suspicious activities, you’ll have peace of mind knowing that experts are managing the issue.
  2. Education Through Engagement: Each interaction with OIT is a learning opportunity that can make you savvier about cybersecurity.
  3. Community Shielding: Your actions protect not only yourself but also your peers by preventing the spread or escalation of threats.
  4. Resource Optimization: Quick reports help OIT allocate resources efficiently to where they’re needed most.
  5. Tailored Support: OIT offers personalized assistance ensuring your specific situation is addressed appropriately.

How To Report?

It’s simple! If you notice anything out-of-the-ordinary:

  1. Don’t panic.
  2. Avoid clicking on suspicious links.
  3. Immediately contact OIT by calling 865-974-9900, visiting https://oit.utk.edu/help/ for further guidance, or forwarding all suspicious emails to abuse@utk.edu.

Remember, no incident is too small; if something feels off, it’s worth getting checked out!