Skip to content Skip to main navigation Report an accessibility issue
Information Security

Reporting Cybercrime


We all know that we should report any cyber incidents to the OIT HelpDesk and eventually OIT Security. This is the most important thing you can do following a cyber incident with university devices and data. What if, however, it’s your data and your devices? 

Thankfully it is National Cyber Security Awareness Month and the professionals at CISA, the Cybersecurity & Infrastructure Security Agency, have created a document that can break down where you can report cybercrime incidents or get more information.

General

You can report various forms of cybercrime to the following agencies:

Hacked Account

Report your hacked account to the respective platform’s support team. Find direct links to popular platforms at the National Cybersecurity Alliance Website.

Ransomware

Contact local law enforcement, including:

Identity Theft

Report identity theft to: FTC: identitytheft.gov
You can also report to: ID Theft Resource Center: idtheftcenter.org or call 888.400.5530

Tax-Related Cybercrime

Report tax-related phishing messages or calls to the IRS via email: phishing@irs.gov
More about tax fraud: irs.gov/individuals/how-do-you-reportsuspected-tax-fraud-activity

Credit Card Fraud

Report credit card fraud to your credit card company or use the FTC’s fraud, scam and bad business reporting tool: reportfraud.ftc.gov

Elder Fraud

If you or someone you know has been the victim of elder fraud, contact the U.S. Department of Justice’s National Elder Fraud Hotline 833.372.8311

Social Security Fraud

Notify the Social Security Administration if you suspect any fraudulent activities related to your social security number: ssa.gov/fraud or call: 800.269.0271

Business Email Compromise

Report spoofed business-related emails or scams to your organization’s IT department and the FBI at: ic3.gov

Online Stalking

If you believe you are being stalked or are a victim of stalker ware, call, chat or text the National Domestic Violence Hotline: Call: 800.799.7233 Chat: thehotline.org Text: “Start” to 88788

Cyberbullying

Report cyberbullying to the platform where the bullying occurred or to your child’s school.
Report to local law enforcement if there have been threats of violence, stalking or hate crimes at: stopbullying.gov/cyberbullying/how-to-report

Phishing

Report suspicious emails to your email platform and then delete it. Or you can also report to:

Remember: Collect and Keep Evidence

You may be asked to provide evidence when you report certain types of cybercrime. This material can help law enforcement stop and prosecute hackers. All the following documentation might be considered evidence, but you should keep anything you think could be related to the incident:

  • Canceled checks
  • Certified or other mail receipts
  • Chatroom or newsgroup text
  • Credit card receipts
  • Envelopes (if you received items via FedEx, UPS or U.S. Mail)
  • Log files, if available, with date, time and time zone
  • Social media messages
  • Money order receipts
  • Pamphlets or brochures
  • Phone bills
  • Copies of emails, preferably electronic copies. If you print the email, include full email header information.
  • Wire receipts

As always, for questions or help please contact the OIT HelpDesk.
Call: (865) 974-9900
Visit: Hodges Library Commons (Hours)
Chat: oit.utk.edu/chat/
Submit a request online: Service Catalog

The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.