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Information Security
Protecting Your Digital World: Defeating MFA Fatigue
Safeguarding your online accounts and sensitive information is more critical than ever. One powerful tool in your security arsenal is Multi-Factor Authentication (MFA), which adds an extra layer of defense beyond just a password. However, there’s a challenge many users face: MFA fatigue.
What is MFA?
Multi-Factor Authentication (MFA) is a security method that requires you to provide two or more verification factors before gaining access to your account. These factors fall into three categories:
Something You Know: This is typically your password.
Something You Have: It could be a smartphone, a security token, or a smart card. At the University, we use DUO.
The Problem: MFA Fatigue
MFA is a powerful defense against unauthorized access, but it can be frustrating for users, leading to MFA fatigue. Frustration and exhaustion happen when you’re asked to authenticate your accounts too frequently, causing annoyance and potentially leading you to take shortcuts, which can jeopardize your security.
Overcoming MFA Fatigue
Prioritize Security: Understand that MFA is there to protect you. It might seem inconvenient at times, but it’s a small price to pay for added security.
Use Authentication Apps: We use DUO as our MFA provider at the University of Tennessee.
Stay Informed: Keep yourself updated on the latest security threats and best practices. Knowing why MFA is essential can help you stay motivated.
Secure Your Recovery Options: Ensure your account recovery options are also secure. If you get locked out, you can use these methods to regain access.
Report Suspicious Activity: If you notice anything unusual with your accounts, report it immediately to the OIT Help Desk. One method an attacker uses is to send you multiple requests to approve a login via DUO. If you receive numerous DUO prompts when you are not personally attempting to connect to university machines and services, report it immediately and DO NOT approve the request.
Be Patient: Remember that MFA is there to protect your sensitive information. Take a deep breath and a few extra seconds to ensure your accounts remain secure.
In Conclusion
MFA fatigue is a real challenge, but it’s crucial to remember why it’s in place. Your security and the protection of your valuable data depend on it. By following these tips and maintaining a positive attitude towards MFA, you’ll be better equipped to navigate the digital world securely. Stay safe online!