Phishing emails are a common tactic used by cybercriminals to steal personal information, such as passwords, credit card numbers, and other sensitive data. Understanding and identifying these malicious emails can help protect you from falling prey to scams and potential security breaches.

What is a Phishing Email?

A phishing email is a fraudulent message that appears to be from a trusted source, such as a bank, social media website, or online service provider. The goal of the email is to trick the recipient into providing sensitive information or clicking on a malicious link.

Five ways to identify a phishing email:

1. Suspicious Sender: Check the name and email address of the sender. Threat actors may use slightly misspelled words, impersonated names, or a compromised account to send you a phishing email.
2. Generic Greetings: Phishing emails often use generic greetings like “Dear Customer” instead of addressing you by name. You may also see that the signature does not match the sender’s name.
3. Urgent Language: Be wary of emails that create a sense of urgency or fear, urging you to act immediately. Threat actors need you to take action in order to gain access to your account or device.
4. Links and Attachments: Hover over links to reveal the actual URL before clicking. Avoid opening attachments from unknown senders. A phishing page may present a fake login screen, prompt you to install fake software, or hide malicious cookies in your browser.
5. Spelling and Grammar Errors: Look out for spelling mistakes and poor grammar. Legitimate organizations typically have well-written communications. 

What Can Happen if I am Tricked by a Phishing Email?

Falling for a phishing email can have serious consequences:

• Identity Theft: Cybercriminals can use your personal information to steal your identity.
• Financial Loss: Your banking details may become compromised, leading to unauthorized transactions.
• Data Breach: Sensitive information may be exposed on a larger level, affecting multiple users and your organization.
• What are Signs of Falling for a Phishing Email?
  If you suspect you’ve fallen for a phishing email, look for these signs:
• Unexpected Notifications: Receiving notifications about logins, password changes, or account changes you did not initiate.
• Unusual Account Activity: Check for unauthorized login activity, account transactions, or changes in critical areas in your account.
• Increased Spam: A sudden influx of spam emails could indicate your email address has been compromised.
• Strange Browser Behavior: Random website redirects, notification spam asking you to take action or a loss of control over your browser.
• You Receive a Random Text: Threat actors who have collected your information may target you directly to gain access to your account. They may send a personal text message or email asking you to visit a link or provide your login code.

What Should I Do If I am Tricked by a Phishing Email?

Once you realize you have been tricked by a phishing email, take these steps immediately:

1. Reset Passwords: Reset your password and enable multi-factor authentication.
2. Report the Email: Use Outlook’s “report” button to report a phishing email. This simple action can prevent others from falling victim to the same scam.
3. Contact OIT: Please contact the OIT HelpDesk and follow any additional recommended actions to secure your account.
4. Monitor Accounts: Continue monitoring your accounts for any suspicious activity over time.

Phishing emails pose a significant threat to personal and financial security. You can protect yourself from potential harm by learning how to identify these deceptive messages and knowing what steps to take if you fall victim. Stay vigilant, educate yourself about phishing tactics, and implement robust security measures to safeguard your digital life.