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Preparing your home equipment
Make sure you have tested your access to the following equipment at home:
- Laptop or desktop computer.
- Microphone – this may be built into your laptop or computer, or you may use an external device such as a USB microphone or headphones.
- Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing.
- Internet – either commercially provided (ex. Comcast, AT&T, etc), or a wireless hotspot through your mobile phone.
Be prepared! Test access to your equipment and resources and contact us if you have any questions.
If your technology is giving you trouble, check out our Online Troubleshooting Guide. For updates on outages and maintenance in real time,you can check out the System Status Center.
Technology Request for Remote Access
If you don’t have adequate Internet access or need a laptop for remote learning for the Summer 2021 term, fill out the technology request form to apply for assitance.
Volmail
You can check your email when you are away from campus. Check it with a web browser or on your phone or mobile device. If you will be away from your email or checking it less frequently, don’t forget to update your Out of Office message.
Collaboration & File Sharing
Save your files online so you can get to them from anywhere. OIT recommends Office 356 and Google for online file storage. Do you need to work on documents, spreadsheets, and presentations with your project team or classmates? Office 365 and Google support online collaboration.
If you need to send files securely, use the Vault: Secure File Transfer service.
Access to Courses on Canvas and Zoom
Best Practices for Zoom Participants
OIT virtual lab computer
Much of the software available in the computer labs is also available to you. You can install some software on your computer; other software is available through the web. Learn more about which software is available where.
Microsoft Office is available to download. Learn more on the Office ProPlus website.
Don’t forget that you can also use the online web apps from UT’s Microsoft’s Office 365 (Word, Excel, and PowerPoint) and UT’s Google G-Suite (Docs, Sheets, and Slides).
Access to the Library’s E-Resources
Instructions are available on the Library’s website.
Access to Online Training
If you need a refresher on how to use software or you need to learn something new, you have access to online training through LinkedIn Learning. Sign into LinkedIn Learning and learn more about online training.
OIT offers online training via Zoom. View our calendar for upcoming workshops and register to attend.
For further assistance, please contact the OIT HelpDesk by phone at 865-974-9900, chat, or online.