Check out Training and Support for information on workshops and other help you can receive.

If routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work, teach, or take a class from off campus. OIT provides a variety of services to connect you with colleagues and students remotely so that work and learning can continue uninterrupted. 

In preparation, you should make sure you have tested your access to the following equipment at home: 

• Laptop or desktop computer. 
• Microphone – this may be built into your laptop or computer, or you may use an external device such as a USB microphone or headphones.
• Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing.
• Internet – either commercially provided (ex. Comcast, AT&T, etc), or a wireless hotspot through your mobile phone. 

Be prepared! It’s best to know these options will work for you before you actually need them. Test access to your equipment and resources at home before the need arises and contact us if you have any questions. 

Need Help? 
Contact the OIT HelpDesk. 

• Phone: 865-974-9900 
• Chat: oit.utk.edu/chat 
• Online: help.utk.edu 

When your tech is not working as it should, you can check and follow the System Status Center to get updates on outages and maintenance in real time.