Make sure to test the following equipment for use at home, in the dorm, or in other locations: 

• Laptop or desktop computer. 
• Microphone: This may be built into the laptop or computer. If not, use an external device such as a USB microphone or headphones.
• Webcam: A camera may already be built into the laptop. If not, use an external USB camera for video conferencing.
• Internet: Either commercially provided (ex. Comcast, AT&T, etc), or a wireless hotspot through your mobile phone. 

Be prepared! Test access to your equipment and resources and contact us if you have any questions.

If your technology is giving you trouble, check out our Online Troubleshooting Guide. For updates on outages and maintenance in real-time, check the System Status Center.

Don’t forget to check your email daily. You can use a web browser, a smartphone, or a mobile device. If you will be away from your email or checking it less frequently, don’t forget to update your Out-of-Office message.

• Sign into your UT Email account
• Setup email for your phone or mobile device
• Update your Out of Office message

• Canvas: Help and resources for using Canvas, your online learning portal
• Zoom: Tips for attending a class in Zoom
• Clickers: Resources for setting up your clickers or mobile device for participating in class polls

• Proctorio: Self-Enroll, Online Workshop
  Proctorio is an automated remote proctoring service that is integrated with Canvas. Your instructors may assign online exams within this service. 
  
• Akindi
  Akindi is an online, multiple-choice, bubble sheet style assement tool that may be used by your instructors to assign examinations for online or in-person classes. Learn how to access and submit your Akindi Assessments through Canvas.

• Learn which technologies are available in your classroom
  If you are asked to present in a face-to-face classroom, you will find all of the information and technologies available to best represent you and your work.
  Check out classrooms.utk.edu for instructions and ideas on using the technology in your classroom.

• Practice Your Presentation in Hodges Library
  The Practice Presentation Rooms were conceived as a place for students to train, practice their presentation, conduct video conferences, study in groups, or conduct meetings.
  Schedule a Practice Presentation Room in The Commons

Zoom

Zoom is available to students for projects, study groups, and even club meetings. Check out the Best Practices for Participants guide for helpful hints and tips.

Microsoft and Google

Save your files online so you can get to them from anywhere. OIT recommends Microsoft 365 and Google Workspace for online file storage. Do you need to work on documents, spreadsheets, and presentations with your project team or classmates? Microsoft 365 and Google Workspace support online collaboration.

• Microsoft 365: Teams, Groups, and OneDrive
• Google Drive

UT Vault

If need to send large files or need to send files securely, use the UT Vault secure file-transfer service.

Select any of the following links to learn how to purchase and access available software.

• Qualtrics
  Qualtrics, a powerful online survey research tool, is available to all faculty, staff, and students at UTK, UTC, UTM, and UTHSC.

• Microsoft 365
  Microsoft 365 for Education provides students with email, online document editing and storage, access to the Office Web Apps, and Office 365 ProPlus which includes Microsoft Office for Windows and Mac.
  
• Google
  Google for Education provides students with email, online document editing with Docs, Sheets, and Slides, online storage, and more.
  
• Software downloads and cloud-based apps
  UT has contracts with many software vendors to provide students access to many great programs. While much of the software is available for academic use at no additional charge, some of the recommended applications will need to be purchased through VolShop.
  
• OIT Computer Labs
  Visit the OIT Computer Labs website for information about the location of the computer labs, types of hardware and software available in the lab, and hours of operation.  
  
• Use the virtual computer lab, Apps@UT, from any Windows, Mac, Linux, iOS, or Android device. You can open and save files on your computer and print to your printer. 

LinkedIn Learning

If you need a refresher on how to use software or want to learn something new, you have access to online training through LinkedIn Learning. Sign in to LinkedIn Learning and learn more about online training.

Live Workshops

OIT offers workshops that focus on technologies and strategies that students commonly need to succeed academically and prepare them for the workplace. Register for a live workshop.